Nasty team leader, nit-picky QA, sm
Posted By: ex-Transolutioner on 2006-06-11
In Reply to: Transolutions feedback please? - RadMT
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
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My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
Are you a team leader? NM
You have a decent team leader.
Mine is not that great and is not flexible.
I followed my MedWare ER team leader
She's awesome and I have enjoyed working for her, and she started about a month ago at MedScribe (Jax, FL). MedScribe has been good, plenty of ER work plus the pay is a little higher, plus I still have PS for a team leader.
You should report that team leader to M.L.
I'm sure that he would take care of that. They are having a hard enough time getting MTs. They certainly don't need a TL who is running them off.
If MTs could trust their team leader or the supervisors
enough to talk to them without getting fired, there would be no posts on here, but you cannot say 1 thing without getting into trouble or getting fired. These boards are only used for venting because we have no other place to go. Deb is a monster so don't even try to talk to her. Team leaders are arrogant and only there to collect a paycheck, not in it to help anyone but themselves. They think they have been elevated to the position of CEO.
How is the trainer, team leader or regional mgr
They've already said that it could be months, maybe even into next year, before all the problems can be fixed. Why would the team leaders or trainers have answers that the technical team doesn't even have, and if they do, why haven't they fixed it for everyone??
hmm..be careful of your confidence among such greed... who will the team leader be?
nm
How professional..signing as KS Team Leader and posting about the ex. sheesh
sm
What is so picky about them? I don't think wanting accuracy is picky...
It is professional...
Too bad they got rid of Indian team leads. My US team lead is the worst.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
Humans require a leader to guide us.
Or we can lead the pack...if we have leadership qualities recognized by our peers.
What did you expect when Transcend, the leader in overstaffing, bought them?
x
Very picky
She didn't know what she wanted, would gripe about everything under the sun, and would send 20 emails a day asking the status of work that wasn't due until the next day. They were usually in all caps in a screaming tone.
Pay was .06 per actual line which was ok I guess, but definitely not worth the hassle of her constant emails and nitpicking. Hope this helps you some.
Maybe I am just too picky...
I see Cbay in Annapolois (their spelling not mine) is advertising and one of the things they want is nero-ophthalmology. What's that? Hmmm.. .
Picky, picky
I have transcribed and done QA for Medquist for 20 years. I went part-time with Transolutions for a little extra cash and it was the most frustrating experience I have ever had. As stated previously, you receive about 9 binders of stuff to read through. The apex system was okay, but way too much to do on the patient information page. You have to copy every physician mentioned in the report plus fill in many fields on the ADT taking away tons of time actually transcribing. QA is absolutely ridiculous. In the short period of time I worked for them the issue was grammar, mainly commas. They take off for everything, reducing your accuracy percentage way down, I am talking in the 70s just because of punctuation errors. I was astonished with my paychecks which never got any better. I think they are also on line counts with no spaces included as it took forever to get anywhere. I hated it and would never recommend Transolutions to anyone. 
what do you mean by picky?
I didn't think they tested, just on QA for 2 weeks.
Then you are a line leader taking what you want to type, the rest of take what your leave, Give me
Nm
Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.
I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
Yes, picky and wrong about their QA. nm
If you're asking if QA at DSG is picky... (sm)
Yes, they are, because we have high standards and like to keep our accounts happy. If you're asking how hard it is to actually do QA on QASAR, I have no idea. I am an MT with DSG. I hope this answers your question from an MT point of view.
not picky about punching in right when you are scheduled,
just so you get your work done. Also, remember the time clock and punching in out keeps track of your lines per hour which the more lines per hour the more you are paid. Its not bad at all!!!
2006 posts said QA is VERY picky here. Pay was 6-9 cpl. Under
s
AAMT standardization, not picky
I work from home for a hospital. I have also worked for regionals/nationals, clinics, pathology, etc. I work for a hospital that has the JCAHO accreditation which means that every department is compliant, not just clinical. I'm proud of the work we do in my transcription department. We have VR and it's rarely on because we have a top team of professional MTs. We all make a minimum of $20 an hour and most of us make more because, yes, we get paid per line. We are a 400-bed facility and only require a team of 16 transcriptions (about 50/50 FT and PT MTs). I believe this is because we have standards that we know we can refer to if there is ever a question. It also makes it so we don't have many questions. We type it the AAMT way. It creates a professional and consistent-looking document. No room for anyone to question: Doctor, MT, manager, or even the Q&A department. No one. Period.
AAMT integrates JCAHO standards, as well. AAMT isn't some persnickety transcriptionist who wants to have a say in what we all type. The effort is there in order to create a standardization in the work we do. I still believe we do an important job, regardless of the jobs that are sent off-shore. Until they're all gone, this is how I make my living and I want to try to be as professional as possible. I'll bring AAMT guidelines to whatever job I hold and I doubt very much that my work will be called into question.
JMHO
Thank you miss picky....jeesh!!!
//
I think what happens when companies want that little QA submission and are really picky is
that you tend to relisten to all your reports and end up making much less money because you become paranoid about the whole thing. That is what is happening to me at the place I am working. They are so picky to the point of being ridiculous. AND, it is very stressful and not fun.
Yeah Mary picky pants.
Made yourself look a little foolish eh?
Following basic grammar is nit-picky? Maybe I misunderstood.
Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
response to bounced checks and "too picky"
Please, do not let those untrue postings affect your decision to work for The MT Group.
This is Melanie (the one who posted the job for The MT Group). The MT Group was started in 1996, and we have NEVER EVER EVER EVER bounced someone's check nor shorted the check. We ask all of our ICs to turn in their line counts at the end of every pay period. If they do not match what we have, I contact the IC so that we can compare. Very rarely do I need to go that far. When I put in our job post that we are honest and fair, I was being honest. I was very discouraged to read that posting.
As far as pickiness about spaces. It is common knowledge that there should be two spaces after a period, and yes, we do expect that. I can't help but think that the person who posted that reply just had a big problem with using two spaces.
And moodiness?? Who was moody? The transcriptionist?
I have worked for a company that is SO picky and you have to do so much demographic work
before you ever get to the report. Then you have to switch screens, take out an underscore in 2 places, change the worktype in 3 places if the doc doesn't put it in right, IM someone to look up the name for letters (which is about half my worktype), change screens again to get the billing number, paste it in, and THEN you can start the report. Ahhhhhhh!
All for 1 cent more per line than the reports I do for another place that all I have to do is enter a MRN and I'm there, in the report, and no medications, no demographics. Now one of these days I am going to be brave and just switch altogether to this company.
I left, too. Incredibly picky account rules. No $$.
x
Years ago posts said they were extremely picky & hard to work for. Haven't
s
that nasty
over the weekend.
not nasty
pointing out the contradictatory assumptions --first, the original poster was wrong, the company is wonderful and has great communication and never deceives (or leaves out vital information regarding an account). Then turns around and says communication must not be good, mgt doesn't know this is happening, who not go over your lead's head. There is either great communication or there is not great communication. The mgt should be dealing with these issues with honesty and not leaving it to MTs at home trying to help and getting all tangled up in contraindications.
.Why would a skilled MT give a company a second chance when the company obviously knew about the turmoil over the situation in the first place, and played dumb when confronted with this issue.
maybe she is - what a nasty
nm
What was nasty that I said?
There are millions of people looking for jobs right now, not just MTs. It is almost impossible to find anything at all, let alone something that will let you settle in and feel secure. I would not quit any job (even a sucky one) before I found something else.
There was absolutely nothing nasty about what I said. I do wish OP luck and anybody else who is looking.
Chill out for crying out loud.
if this is the same CC below...you are just nasty...go away! nm
xxx
Nasty and
nm
Wow how nasty! sm
I believe it was someone who realizes what this so called career has turned into. It is sad and I feel the same way. We are not appreciated. Worked out in the real world yes, prefer home. I feel after 14 years I am a professional, and used to make much, much more 5 years ago than today. Sound like a bunch of old housewives who feel important because we TYPE for a living. Obviously you are not in this profession or what used to be a profession. Yes, I have many talents and many hobbies and can do so many things it would make your big head spin right off your little neck. Oh I might pee myself to talk to the owner of the company yea, well I doubt it, I like ME, and my touch with greatness was meeting, greeting and talking with George Bush Sr., never once thought about peeing myself, sang with Jerry Jeff Walker on stage, never peed either.
UIMO that was the most creative post explaining the situation now that I have seen in a long time. Thanks for being a team player, NOT YOU (had to say it)!
Good I can go to bed now I have done my anon post on the board and I feel big and important. NIghty night, pleae let the bed bugs bite.
lets not get nasty.......
1. I am not management.
2. I have been on DocQScribe for about a year and a half.
3. I do not count the headers and footers since obviously they would not copy and paste into the Word Document. Since we don't get paid for them, why would I count them?
4. Not getting paid for headers and footers is wrong - but we are caught in this predicament - the only way to force the issue is to stop filling in the headers and footers and since I am not management and not even remotely interested in leading a revolt, I will not be the one to start this whole issue.
Sorry. I better get back to work. This board is one of the many reasons I don't meet my line count - too much internet surfing when I should be working.
I see that unless you have something nasty to say you get no replies
nm
Rather nasty tone -- that's what they get (sm)
I've been in admin before. If you are a good enough MT, a good company would save your resume for the future, possibly contact you and let you know there is nothing presently open, or even contact you for testing. Smart recruiters don't just put valuable people on junk lists (valuable being key--I would put the Dear Sir kind of countless offshore applicants in Junk Mail in a heartbeat). That sounds more like someone with a little Napoleon complex than anything.
mean and nasty is not cool..
x
SINCE EVERYONE IS SOOO NASTY
About typos, doesn't anyone know the difference between the usage of NO AND KNOW?
Sounds NASTY to me! ;D
.
That recruiter is still nasty!!! wow...sm
Dealt with her years ago when I was thinking about working for them, but when I found out i had to go to NJ, I declined....I hate flying, will not fly ever...last time I had to fly, I had to be given very strong meds to tolerate it as I slept thru most of it!!! But that recruiter was just plain RUDE!!!!!!
Nasty vs Touchy
The person YOU ATTACKED made 1 statement of fact. Now if YOU read it as nasty, isn't that YOUR issue? For goodness sake, it's not nasty to share a different opinion (stated with a simple statement as she did) especially when the opinion is truthful.
It's not nasty to disagree, it's healthy.
IMO, worse than attacks are those who constantly whine about BEING attacked when it simply didn't occur.
Why, why nasty response?
The OP was asking about the rates paid and I answered. VR can be productive. Sorry you seem to be having a bad day.
Wow, what a nasty and miserable POS
you are. Sheesh!!!
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