My secondary account has been slow for weeks
Posted By: KSMT2 on 2008-03-25
In Reply to: Any KS people running out of work? (sm) - mt
but they gave me another account, so I'm good. My primary account has also been pretty busy these past few weeks. I guess this is just a slow time of year.
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Secondary account
When I first started, I was put on a GREAT ER account that I love, but since it is only ER reports, they wanted to give me a secondary account in case the workload ever gets low on that account. I didn't even have to ask for a backup account. They gave it to me a day or two after I started because they didn't want me to ever run out of work. I got a HUGE hospital account as a backup and never run out of work. They are bot on the ExText platform and I love them both.
You must ask for the new account as a secondary
You won't run out of work anytime soon. Ask Debbie about it. They are begging for people to work on it. How did you miss that email?
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times
Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.
I've asked repeatedly for a secondary account. nm
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Yes, it has been very slow. I have not made my line count for 2 to 3 weeks also. sm
But, I also did question as to why they were hiring a while back. Apparently there are new accounts coming on and they will be doing some switching of the transcriptionists.
Just ready for it to be like this for the duration of your employment with them. Not consistent at all and not stable.
I encountered slow to no work the weeks preceding Thanksgiving and several days after but the past
few days it has picked up. Can I ask which account/accounts your on? I think that makes a difference. Mine are part f the Escription platform. I honestly got really ticked a few weeks ago when we had no work and they were still hiring. For one, it's bad enough when we have to share some of our work with the Indians, but how fair it is to hire these poor people who think they are getting work where there is none. It makes no sense to me either. Why not provide work to your current employees than drive them away by taking on too many new people.
You should ask for another account until the slow......sm
season passes. It is like this everywhere. I work 2 jobs and both places are the same.
My account is slow right now but it has been
good prior to this. I work in Word.
I only have one account...and it's slow. SM
I want a back-up account, but haven't been assigned one yet. They have several accounts, though, so I don't know how the other accounts are doing as far as work load goes. I've read on this board that this is a slow time of the year for a lot of MT companies. So, I'm keepin' my fingers and toes crossed that things will start picking up next week.
Besides being slow (which I know is a biggie), I really like TH. Great sups, great bennies, good pay, etc.
Hopefully some other people will jump in and let you know how their workload is right now.
I work for MDI-FL and the account I am on has been slow *sm*
for over a month. I will not make enough this past pay period to cover the cost of long distance and my Internet connection. I know they have other accounts that are behind that you can work on but I personally feel the account I am working on is so slow because they overhired on it. Why did they not put those extra people on one of the accounts that is consistently backed up? I am in the process of testing for employment elsewhere. Other than this recent issue with no work/overhiring, I have always been happy with MDI. I will be sorry to leave but I am sure that the others working on the account will be happy to see me go as it will be one less person taking their lines.
That sucks...I know it was slow on my account
for awhile but it's REALLY picked up now. Did you try them recently? I also hear Landmark is very similar to MDI-MD with their structure for ICs. Have you tried them?
My account has been slow this week due to an orthopedic conference...
but not completely out of work...ask your supervisor if you can have a backup account...there is plenty of work to be done..
I suppose it probably varies with each account. My primary has been slow sm
since the holiday, but I am able to get my lines. I'm hoping it picks up soon.
Hope this helps. 
Keystrokes just got an account with DocQScribe that starts in a few weeks. sm
I am set to apply there as the company I work for lost it to them. My supervisor was upset because she really tried to fix it but her boss did not care. So I am going to try to follow the account to keystrokes.
I lasted 2 weeks with the account and sound quality. sm.
It was a verbatim account and the sound quality was extremely bad. Nothing but a headache that I just wasn't willing to put up with for a paycheck when I had other options. With no other options I may consider staying longer, but no way any other time.
Yes, they offer I think 4 weeks at full pay or 8 weeks at half pay. Call the office
and talk to them about it. You wont lose your job. They aren't like that.
No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.
Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
Last month was slow on my account..but this month (sm)
we've been swamped...
OSi because they ignore me about a secondary
.
If it is your secondary that has OT offered how do you do it? nm
.
I do not work my secondary if it is also low (sm)
which it has been. I know we're told to work secondary if primary is low, but I don't think it's right for me to take away from somebody else's primary account if it's scraping the bottom of the barrel too. I guess that's why I'm spending 12 hours at my computer a day to get my line count.
A few years ago my secondary went to another company and (sm)
evidently some of the office people as well, they in turn gave the new company the names and phone numbers of us who had worked the account and the new company actually called many of us to solicit us as employees. I felt it would have been okay for me to switch, since I had had no control over the account coming or going, but I didn't feel it was right for some of the higher ups to be involved in soliciting us for the new company. If anyone was in the wrong, they were. They shouldn't have shared records and personnel information like that from one company to the other IMO.
No secondary/OT posted too long..
I have also repeatedly asked for a secondary account. I am told each time, we will get you trained on one of these new accounts when they come aboard. Well, the new account comes on board, my account gets some work and I never get trained! Also, my supe loves to posts OT for my primary all the time, and seems soo shocked when the end of the week comes and our account is totally out of work!! DUH!! Do not post OT soo soon or for so long! I have given this company a try for now 9 months. I'm getting sick of this crap!
I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure. TIA.
One of my secondary accts has very little work , but they..sm
stat every blessed report they do, so I always get those immediately. It is TAT, but your STM can explain it in more detail.
You weren't offered secondary accounts?
That's unusual.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up? TIA
Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada. Think I need to be assigned a third account or be put on as a helper somewhere. I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ. Any info before I make the call would be appreciated.
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT. Not very fair. Like the other MT said beware of what you wish for. different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
Holy Cow -- all 3 of my accounts have work. One even OT. The secondary (sm)
one had been particularly low for weeks now and today there is a massive quantity. I wonder if maybe that hospital was trying out another service and just sending us a small amount. Whatever the reason, the work, at least for now has picked up greatly.
We are having KFC for supper so I can get in there and get a few of those OT lines while they last.
Hope everyone else is having good luck with their accounts also.
surely they knew your secondary was that low - why did they crosstrain for it? NM
x
I was out a couple of minutes, mostly getting secondary and tertiary accounts. (sm)
I know when I hired on I was excited I could get days so easily, maybe we are just too many on one shift.
I agree, we need our own board where we can chat without being chastised for monopolizing the board.
I think the next time I run out I am switching to my part time job and trying to get back in here this evening.
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
Usuall plenty of work - demand a secondary or tertiary acct. nm
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My liaison always says to work on secondary when primary is low on work/no work. n/m
n/m
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
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