My company rocks. Got an E-mail today from our manager about cherry picking (sm)

stating they noticed jobs were getting cancelled  once and sometimes twice by same person and that the more difficult dictators were getting picked over.  They stated it would not be tolerated and cherry pickers would  be addressed and possibly terminated. 

I know this is a huge undertaking and may not always get 100% done, but at least they are aware and taking a stand.  Perhaps the guilty people will grow up and take the time to learn those dictators now.  We all know that some of those horrible ESL say virtually the same thing over and over. 

I am just happy that they, once again, prove they are trying to look out for the MTs and MEs and see that we are all treated fairly and equally.  I have been very happy with Webmedx up to this point and now even more so.

All the years I worked for MQ, they knew it happened and I don't think made any attempt to address it.  At WMX at least they must be monitoring it or they wouldn't know the same person kicked the same job back more than once.  

• My company rocks. Got an E-mail today from our manager about cherry picking (sm) - Happy Camper
  • Be careful when addressing - Beware of trolls
  • i think if someone were fired over cherry picking - there were issues other than that
  • Surely you don't think they mean anything by that - sm
    • Agree. It only means they are getting too sm - whatever
      • It didn't help. Had 3 difficult reports by - onevoice
        • MT work losing money daily - anon
        • So tell your STM - "Here's an example of what you were talking about." sm - WebHead
        • Sorry, should read 2 MTs cancelled the job. - onevoice
    • Perhaps sometimes, but so far these people have ALWAYS been up front with me. (sm) - Happy Camper
  • First, it shouldn't have been happening sm - whatever
    • Conversely... - Devil'sAdvocate
    • A group note was probably sent to - reinforce this to all MTs. NM
      • Nope, not on my team - probably just those that needed to hear it - nm
    • Why not a group note? I took no offense. (sm) - Happy Camper
      • Oops. meant their time. (did I say professional?) nm - Happy Camper

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Axolotl's Transcriptionist software (ARTI) is designed specifically to prevent cherry picking. Jobs are assigned within a work pool strictly on the basis of when they are due back to the customer. There is no way for an MT to send a particular job back to the pool. A user can sign off and all of her jobs go back to the pool, but then she will have to wait at least 15 minutes before she can sign on again and get new jobs assigned. If someone has figured out a way to beat the system please let me know so we can fix it; we want to make it fair for all of our employees.

As for difficult ESL dictators, well you're going to get some of those at any MTSO. It probably varies depending on the accounts you're assigned to.

at Phoenix is outrageous.  They 'ask' that you do certain amount of the easy docs and your share of the others but do not enforce it.  Some get on the system at 4 am just to snatch all the easy ones.  And they 'ask' that you proof read your work but in talking to others who report doing 200-300-400 lines an hour...now you tell me..how much proof reading is really happening?  There are different platforms involved and some pay spaces but at a lower rate.  Yep, they are nice and they pay on time but work there only if you enjoy the daily irritation of being left with hard/crap dictators.

Obviously you don't know about all the accounts for Keystrokes. You can't possibly know about all accounts unless an insider. Yes, there is cherry-picking going on and don't let anyone fool you. Some of us have seen it with our own eyes and it continues with the response, We can't do anything about it or it is out of our control.  You see, there are hospital in-house girls on some accounts too and they get by with that and more. They assign themselves work when in-house girls think they will run out and the list goes on. You'd think there would be something in the contract that would say differently.  Live and learn! There are lessons here for someone. Some of us are not as stupid as some would think. 

?????

but it still goes on a lot. I complained to my TL then ROM and then ***. My TL and ROM said they were aware of the problem and were working on stopping it. After it still going on I finally complained to ***. She said she would work on it but it still to this day goes on with the account I am on andwill continue to go on.

The TL on my account mistakenly told me over the phone while we were having another argument about the cherry pickers that some MTs on the account I was on were not able to do the harder dictators so they kept them out of their pool. These MTs didn't even try and type the report, just kept sending reports that looked like swiss cheese. Everyone on the account should have the same doctors, regardless of how hard they are. If they cannot do the **** of this world they need to get their own accounts because it is not fair to the other MTs.

***edited by moderator to remove names***  No names please. 

today and guess what -- other people had been there first and closed out of it.  Do you just bite the bullet and hope they will get caught up with?  I have writtendown the names of the couple I found today and if it continues to be the same names I will assume they didn't just have an emergency come up that didn't allow them to finish the reports.  By the way - these 2 were HORRIBLE sound quality. 

She is mailing my check via Fed Ex.  The original must have gotten lost in the mail.  My intention was not to post negatives about the company.... and I do not feel that I have.  My original post was to inquire if whether or not anyone else was waiting on a check, as there are some companies that do have problems here and there, whether it be the payroll company they use, etc. 

I am sorry if anybody saw my post as a negative about the company.  It was just an inquiry, that's all, and everything has been resolved quickly and wonderfully.  StatIQ is great place to work and I would never discourage anyone from working for them.