My company lost the account I had worked on for 5 years. Webmedx got the
Posted By: op on 2007-08-18
In Reply to: new Webmedxer - sotiredzzz
account so I followed it. I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx.
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They lost big account. Go to Webmedx with
xx
Not one account lost in over 3 years. You're wrong. sm
They just chose not to bid on one that went to voice recognition but have had 100% renewal on contracts.
Which is the reason my company lost a major account.
The quality of the work was so poor they didn't renew the contract.
I worked for an all US MT company, we lost to offshore. Couldn't compete with their bids, and th
:(
I have worked at Webmedx for 5 years now. The platform sm
issues are continually being worked on. I think the platform is slow when work gets low. Very flexible place to work. You get 12 hours to do your 7 or 8 hour day (35 hr/week is full time with benefits). I like the ShortHand and the platform, very user friendly, very, very simple to learn. The accounts I do are high ESL but that's fine by me. I have an ear for them, so not too much of a problem. My boss is wonderful, the QA folks are very helpful, and tech services can't be better, in my opinion. Hope this helps.
Webmedx hands down. Worked for the MQ for 10 years...sm
Everyone requires 98% on QA. I've been at Webmedx for about a year now and had worked for FutureNet inthe interim. I loved the people at FN. No one loves the people at MQ--new owners. Webmedx is better overall. Although no place is great anymore. Picky? Strange question.
I worked on that account with a company other than Transcend.
It was the worst. I was glad to see it go. Sorry for whoever got it.
Have worked with his company for many years (sm)
The owner is a gem and a very caring person. Pay is always on time, 15th and 30th. 
I have worked for the company seven years now
and love the job! The owner works directly with you until you are on your own typing the work, and you have communication with all transcriptionists whenever you need help with something. I never have to wonder if I will get paid, as the check is always sitting in my mailbox within three days after the pay date. There are only a handful of people that work for this company, so it is one of those dream jobs that you never want to let go of after you have it! I have read all of the negative posts regarding this position, and the people who wrote the comments obviously do not know what they are talking about, yet they still seem to feel free in sharing their negative views. What's up with that? It makes me very angry to see that this company is continuously being bashed each time the help-wanted ad is posted, but I guess that type of thing is to be expected from those that know they are not qualified to do the job. Some people are obviously quick to jump on the bandwagon when it comes to bad-mouthing companies after they have tested poorly or are told the work has been given to someone else. If you are qualified for the job, it is one of the best ones out there, so use your own judgement when it comes to applying for work. Otherwise, you might just miss out on one of those dream jobs!
I'm at Webmedx after 10+ years at MQ. Good company. Plenty of work. SM
Pay is direct deposit and on time. You have a 12-hour window and 35 hours is considered full-time. I cleared QA review in less than a day, and they leave me alone to do my job. Benefits are affordable. I don't need the insurance, but I understand it's pretty good. Don't get much PTO the 1st year, 3 days. If you know you will need to be off ANY time in the first 6 months or so, tell the recruiter. Line rate is fair and you can negotiate. They have a bonus/incentive plan that allows you to earn good money. Seems like no place is great these days, but they are probably as good as it gets. Feel free to E-mail me if I can help you out.
TransTech is the best company I have ever worked for. I have been here two years
and can't say enough good about them. I know that they are owned by some former L&H people. They are adding new accounts like crazy and are always hiring.
Worked for them a few years ago. Not a bad company. You could do worse. -nm
x
I have worked for this company for years without problems!!
For those of you that are looking for a good company to work for, this is it. I have not had any problems with Transnet or ExText. For the account I am working on, there are very few ESL dictators and lines are very easy to come by. Regarding Word 2000 or 2002, that is the requirement of the clinic that River City is working on, NOT the requirement of River City. So it would be the clinic you are referring to when you are saying archaic and out of date with their technology. River City has no control over what type of software the clinic uses but only requires that the transcriptionists use what the clinic uses. I would rather work for a company that is good and stable where I can really feel like I am part of a team rather than just some gal out that chalking up lines on some unknown dictation system. Yes, the pay is a little less than the nationals but most dictators on the account I am on use quite a few normals and lines are quick. I would recommend this company over and over to someone that just loves what they do.
The account is not bad but it has heavy Hispanic dictators. I worked on it for another company and
get used to it, it is a great account. If you really want a different account, just talk to them. They are really good about switching accounts for people. Call Becky in the office. She is the HIM coordinator now according to her email signature line. She is the best!
I have worked there for a few years now. Not a lousy company but a very good one. sm
Perhaps you did not meet their standards or perhaps they did not meet yours, but there is no reason for you to be on here bashing those of us that love working for KS. If you have specifics, please share. I will:
Good pay, on time every time.
Good account with plenty of work.
Good benefits.
Managers that are human and know that the employees are too.
Owners who care about the company and employees. They are involved but less and less with employees as they grow. Instead, they have hired managers that are great so that they can concentrate on sales and customers.
Growing company with no lost accounts, which is more than most can say.
Opportunity for advancement.
IT helpful and caring, especially since the major change in that area a few months ago.
I love my job and I'm not in Illinois either; I'm in Florida.
Have you tried to go with the account they lost.
:
that account was lost too nm
nm
account lost was....
I started in September as QA2 on TOA, which is the account they lost. All the files were being done overseas, or at least most of them. There was only 2 of us QAing all of these and there was always a backlog of 1500+. The other QA then got fired and there was only me until they hired a few more. Then was told all work was coming back to US, so they overhired. TOA is a big account and there was also another service doing them. More and more, the doctors were going to the other service. We were all let go on 1/30.
If you are waiting for 1099 from them, I talked to them yesterday and they said the payroll company screwed up and they were getting them today and would send them out today.
How would we know that they lost a huge account? sm
They never communicate with their MTs.
Somebody must have lost a BIG Account. Feel sorry for MTs (sM)
that might be effected by this.
Anyone know why OSi (GA) lost big account today? (nm)
nm
My experience........they lost the account...sm
this has happened to me so much in the 16 years I have been doing this, when something like what you described happens to me, my first thought IS that the account has gone some place else.
They lost a huge account in Alabama
to work it. It was probably one of their biggest accounts and they didn't keep it long. Beware.
To those complaining about no work because of the lost account...
I wasn't aware that an account was lost because I wasn't on that account. However, instead of complaining about not enough work because an account was lost, you should be thanking DSG for not just up canning your butts! They could have just gotten rid of the ones on that account, but sounds like to me they tried to move you to other accounts in order to keep you on at the company. I guess if you look at it that way, they don't sound so bad, huh? Everyone is always so quick to look for the bad and bash a company and don't think about the other side of things. I'm sure it wasn't their wish to lose that account, but it sounds like to me they are trying to look out for their MTs.
Not much left to sell since they lost big account.nm
nm
Anyone with half a brain knows why they lost the account.
I know why, but I don't understand why. It is like they did it on purpose. Why not just sell-out to start with, why let it get to the point that it did and have their name smeared everywhere (let me say justly so). I know there are still MTs who don't know all the details and I myself probably don't know all of them, but I know lots of details and they aren't pretty.
The account was not lost. It was fired, if that is what you do to accounts that you do not want. s
I have been there for 4 years. They have not lost any accounts but have gotten rid of 3 accounts. One of them was definitely the one you are talking about as it is the only one I ever saw with such blatant cherry picking by hospital staff. They were not even hospital staff; they were hospital employees that were let go and went in to work as ICs.
I have been a lead and stepped down recently due to family obligations.
They continue to grow steadiily and the changes over the years have all been positive. They truly do value their employees and stand strong on no offshore, which is important to me.
I would give them a call if you do not like where you went. Several have found that the grass is not greener and came back. A few were not taken back, but I find them to be fair.
I do not think that the company is perfect (i.e. no downtime pay) but I usually have plenty of work, get paid on time and like the people I encounter. I get asked to work extra, but that should stop now that there are more MTs on my main account.
They do not overstaff; I am very grateful for that.
I lost an account for taking a few days off
and I told them about it way in advance. Came back to find out I was not needed on the account any longer and they took their time finding me another account to work on. So, like previous poster said, what does it matter the reason....they will either keep you or they won't. Be prepared either way.
Battle was fought and lost years ago. nm
x
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time. I even learned pathology while temping (8 months on that assigment). I loved the variety, the ability to say I'm not available such and such time. I'd do it again in a heartbeat if I didn't need benefits.
15,000 lines per pay period. 8 years with KS, 6 years on this account! nm
Not going anywhere else!
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.
I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
Nice company, but they use the DocQScribe software that MQ uses. Lost too many lines with it, so
s
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.
No one has a right to a reference, only verification of employment.
that's because Webmedx took over a huge account they used to have. nm
.
Ditto--My Webmedx account is 90% ESL!! I would not SM
change it for the world, either (meaning I REALLY love this account). ESLs are a part of our job, and the more one can learn to love them, the better off! :-) Not to mention I get paid at the top of the scale because my account has such high ESL.
However, I do understand how intimidating ESL can be for some people. I guess it just takes time to get past that. Just give ESL a chance, you might be pleasantly surprised! Good luck in whatever you choose...
Can anyone tell me what the Webmedx account is that is 40% ESLs? sm
I am considering working for them and would like to know the ease of the platform, flexibility of the supervisors, work load, and benefits. Thanks to anyone who can provide me with this information. I looked in archives, but everything is so iffy and not really clear to me. 
Sure, have lost patience, never lost sense of acting
x
3 years with Webmedx
x
Me, too. 3+ years with Webmedx. nm
nm
I have been at Webmedx for nearly 6 years, sm
I have NEVER run out of work, yes the 12-hour window is allowed, 35 hours is full time, benefits are affordable, have only gone up once since I have been here, great platform, great bosses, pay on time every time, very flexible scheduling. You will have to work either a Saturday or Sunday.
I worked for Webmedx
I enjoyed working for them part-time in addition working full-time for the Q. I learned their platform fairly quickly. I think they have a lot of ESL docs, at least the majority of mine were. After working for the Q for 9 years, on the same account for about 5 of those, it was a very pleasant challenge actually. I quit after 3 months, it just got too much working 61 hours a week at my age. They had a QA program, sounds similar to what the Q is using now, though I'm still transcribing in MTS, so I know absolutely nothing about Doc Q Scribe or whatever everyone else is using.
I would work there again.
Anyone here worked for both MQ and WebmedX?
How do the 2 companies compare? I am increasingly unhappy with MQ, looking for something better, just wondering if there are any ex-MQ people who have gone to this company and if they are any better. I am happy with MQ pay and benefits but disgusted with the lack of flexibility (at least in my region) since the new *cough*reward plan*cough* and looking for something with more flexible hours and hopefully benefits close to what I already have. Have heard mention of a 12-hour window for Webmedx and something like that would be great. I am willing to work a schedule, but would like to work with people who actually care that I have a life beyond work and that sometimes things come up that you can't plan for 6 weeks in advance. What kind of production incentives do they offer? I am a high producer, over 15 years experience, near perfect quality, would love to find something that rewarded that. Any advice? Thanks!
I have worked for KS and Webmedx.
KS starts at 8 cpl for 60 or 90 days, can't remember, then can get raise up to 9.5 cpl after that based on performance. Many different platforms, lots of C-phone accounts (so may need unlimited long distance), LOTS of work, good benefits, but I opted out of insurance and not sure what rates are. I rarely get QA feedback even when I ask for it, so that area needs improvement.
Webmedx has a platform that depending on how your ISP routes their servers can make it very hard to get your lines in. The system also has lots of kinks, freezes up, you lose reports, etc. Some days things go smoothly, other days it seems like every 2 reports you have a problem. They are constantly working on issues, but despite their promises of improvements I never saw any when I was there. You have to clock in and out, which unless you can keep your butt glued to the chair for long stretches is a PITA. Pay is a can be a little bit better than KS and they have incentive tiers, but due to the issues above it is all you can do to make minimum 150 lph some days, so you can't count on the incentives. Also, they have severe work flow issues. Some accounts have OT almost all the time, other accounts have so little work that you can work 12+ hours a day and only get in a couple of hours of work. The PTO isn't great, insurance fair. Again, I didn't get insurance but seems like family premium was between $350-400/mo for medical only. Deductible about $2000 if I remember correctly. Webmedex provides computer. They recently bought out TransHealth and I saw an ad thi week that you can use your own computer with TransHealth. I guess they are going to operate separately for now it seems. I rarely got QA feedback even when I had blanks, reports seeming to be sent in without corrections.
I don't know much about Axotol, though know someone who left Webmedex due to lack of work and went to them and is very happy there and has lots of work also.
Based on my experience I WOULD NOT recommend Webmedex. I've only been at KS a few weeks. Things aren't going as smoothly as I would like, but there is a ton of work.
Did you call WebMedx to verify that they have the account? NM
NM
WebmedX got the account. I was hired by them today for
the account. I was also told by another company that they had bid on the account themselves and were told by the account that they were not going to renew with QT. This was SEVERAL months ago. Some people have been called about another account that was lost in addition to the big one.
And Webmedx has only done transcription for 4 years.
x
Webmedx requires only 2 years.
x
Webmedx has been doing it for the 3 years I've been there, too.
Wonder if it's that way everywhere now? I don't see how you can have a 2nd job when, to work full-time at 1, you have to be available for about 16 hours so that you can get 8 in.
I have been there for 3 years on the same account. sm
I have not seen this happen, have about 15 friends and relatives who also work for Keystrokes and would recommend it to anyone for radiology. Yes, sometimes accounts are behind when they take them on, but they are permanent accounts.
Worked for both Webmedx and Transtech sm
Webmedx really has a nice benefits package and shift differential working third shift 2.00 an hour from 12 a to 6 a and 1.00 an hourfrom 6p to 12 a. the platform really is slow though, some have problems and some don't, depends on CPU processing speed and internet connection. I had 5 megabyte speed so did not notice much issues except when they were low on work. But in order to qualify for bonus you have to average 150 LPH for the payperiod.
Transtech has good bonuses, has different options for benefits, and pay up to 40.00 for you ISP depending on what you pay per month, has a QA bonus for reports less than 10% sent to QA, shift differential--- these are 0.0025 to 0.005 per line depending 2nd or 3rd shift. I think the platform is much faster. You are working with Word interface ExText. You can see 3 jobs at a time, Webmedx you can't.
Webmedx has a timeclock and Transtech has a timesheet but are more for lines per day and pay period then actual lines per hour. Transtech expects you to work your full shift though regardless if you reach your lines in half the time.
Hope that helps. I liked Webmedx benefits package, but I liked working with less pressure for lines produced per hour. I feel my reports have better quality that way.
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