More information... training is unpaid.

Practice and training time:

                As you begin with DIT, we will send you detailed instructions along with some practice files.

Please note that you are not paid for the practice files. 

Your practice files must score 98% accuracy before we move you to real work.           

• Ditt Transcription SM - Dolly
  • Sure you don't mean DIT? - Jan
  • Search the archives, not sure if this is the same ... - Happy MTer
    • I would like to hear about them also. I found nothing in archives at all. nm - NEMT
      • The information was here, not sure what .... - Just sayin ....
        • Found the information at mtchat and got an email about pay... sm - NEMT
          • 7.5/ln if do 2000 lines a DAY, OH PLZ - .
            • We need a representative to lobby for us - mtme
            • Looks like they require everyone to work Saturday also. Not an issue for me but maybe for some. - NEMT
              • More information... training is unpaid. - NEMT
                • The ad says they treat MTs like family ... what a family that must be! LOL nm - Think I'll be an orphan

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I think by now it's pretty much understood by both sides re. engaged to work & requiring MT to be at desk even if no work, etc. 

But what about all the GRATIS, UNPAID and UNAPPRECIATED work we're required to do in exchange for the privilege of typing for what is already substandard pay.  Note, I said REQUIRED - MTSOs not asking you to attend to occasional CC's, check docs, research, e-mail, I mean full-fledged exploitation requiring us to do their record keeping, told to Do an EXHAUSTIVE search if something cannot be found in database, all ON OUR TIME, filling in endless demographic info - could go on and on - and is very profitable for the MTSOs, who probably use it as a selling point to their clients (but who knows, they might also actually be billing the client for work they REQUIRE us to do for nothing. 

Any law on this? 

on the phone dealing with computer problems almost every day and then make less per hour while doing it. 

I was thinking that maybe they would up the pay after a period of time and then it could be a decent place to work as far as editing compensation goes.  Like I said before, I think MQ has the right idea.  They are paying 80%, which would equal 6 cpl if Transcend went with 80% instead of the current 55%, which equals around 4 cpl.  I wouldn't be on here fussing if that were the case.  Hopefully, management will come to understand that the cut was just too much for a lot of us, especially the higher producers.  And you are right, there are a lot of people making the same amount or more editing than they did typing, but these are the people who were slower to begin with.  THAT IS A PROVEN FACT!!  I believe they will love the new editing and compensation.  I do, however, feel that it is not a fit for the higher producers, plain and simple.  So what more do I want, I want to paid a fair wage for my experience and the work that I produce.  That is what I want, and I don't think that is too much to ask.  I am not trying to break the company, just make a decent living.  I want the company to profit along with the employees.  That is what I would want if it were a perfect world. 

Since the 8 hour part-timers can't earn PTO, can they take UNPAID time off? 

I've been put in that position quite a few times.  I get stuck in the middle between both help desks, ours and the client's.  One platform I have has ongoing issues, and neither side wants to own the issues and deal with them.  What bugs me is our IT desk expects MTs to call the client's IT desk and try to pursuade them to fix it, IMHO that's an issue for the suits to deal with!  It doesn't help that our IT desk is secretive and elitist, and won't explain to the MTs the inner workings of our programs - yet the client wants technical explanations in order to understand the problem, and when I have been kept in the dark its pretty hard to tell them!  So I get asked technical questions I can't answer, and am forced to call back our IT desk, and have to pry the answer out of them, and call the client back - and of course, you get to go through all this again each time there is a problem, you'll never get the same tech twice.  Then after all that malarky, the client tells me to call back my own IT desk as its our responsibilty to make the fix, so I do, and they say to me Yeah, I figured they would say that and wouldn't do anything about it, but it was worth a try!  Worth it to WHO?  Certainly not me - I just wasted hours at your demand and ended up where I started!  Its ridiculous and unfair they expect us to do IT's job with no information and no pay!

I'm in the same boat - I don't even call our IT anymore because I know they're not going to do anything, and I've flat out told them that and my supe as well.  I'd rather wait for the problem to resolve itself - if I'm forced to sit around and lose money I'd rather be doing something I enjoy instead of IT's job!

New one to me.  Never heard of it unless ofcourse you have used up your PTO and need to take off unexpectedly.  As far as using your PTO when there is no work, I think that is totally unfair.  That should be your OPTION, not a requirement.  Suppose you had plans for that PTO?  I also do not believe you should have to clock out when there is no work, unless you want to work outside of your shift.  I mean your shift is your shift.  It should be up to the company to supply you with work during your shift and if they can not do that, then THEY should be the one with the problem. 

I worked in-house for many years by the hour.  When there was no work, I left the office.  To tell you the truth, when I started working at home I worked longer and harder than I ever did in the office.  Ofcourse since I was more productive, I made more money.  I think our jobs should be considered just as valuable as any inhouse employee, maybe even more so, and should include the same benefits if we are more productive and cost inefficient.  I mean, can they really have it both ways?

and xeroxing as if you were sitting there with no work.

Anyone with information on this company? 

I just had to give my 2 cents. I started training on Monday, I got sick with the stomach flu early Tuesday morning. They were so nice and understanding about it, and rescheduled me for next Monday. I was a bit skeptical of this company because of this board and all of the negativity that I almost didn't take the job.

I left one nightmarish company in December. They were soooooo unorganized it was pathetic. I get the feeling that Spheris is going to be a lot more organized than the last company, and I also feel that if I have any problems at all, I will be able to get in touch with someone and maybe they will listen to me.  I am really upset that I had to get sick this week, because I would have been starting on my scheduled shift this coming Sunday. Yes, things are new at the moment and I am not even out of training yet, but I have a feeling that I am really going to like it there. Unlike the last company, I kept having red flags and bad feeling all the way around. And because I was new and the money seemed decent, I went against my best judgement and spent 5 months of hell.

Anyway, that is just my 2 cents.

For training, they do the conference call to tell you how to use the program and show you how to find things on the intranet.  After that, they turn you loose to start typing.  Everything will go to QA until you get the required accuracy (usually takes 1 to 2 weeks).  You will get feedback through your email on pretty much every report you do in that time.  The QA people are awesome and a great help.  Plus, you have everyone on IM to contact if you should have any questions at any time, including other people who work on the accounts you work on.  My TM sends out an updated team list every week or so to let us know who works on what.

They used to have an in-house training program.  It was an excellent program, very intensive and thorough, and I learned a lot.  Worked for them for almost 3 years.  Very strict QA.  Almost impossible to get any other shift other than 3rd shift, and I hated 3rd shift.  Not a very good tech department.  All in all, as good a company as anywhere else.

OK I guess.  There is not as much work as I thought there would be.   I find the QA person a little on the brusk side.  I asked a simple question by IM shortly after getting started about formatting and using MS Word functions and was told to look it up in the book.  I had no idea what book she was talking about but from the perceived 'tude I didn't ask.  I'm giving it another week to see if work picks up and if not I'll look elsewhere.