Medware has a big clinic account on dictaphone
Posted By: Employee on 2008-10-25
In Reply to: Anybody know of a company that - NCMT
You might try them. It had few ESLs. Not sure if they are hiring or not but it would be worth a try. Some of it is in speech though but most of it is straight transcription.
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Medware uses Dictaphone
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Medware Dictaphone Ex-Text
Anyone working on the Medware Ex-Text clinic side, feedback please. Percentage of ESLs, sound clarity good or bad, line count good and easy to obtain or difficult, a lot of work or do you wait for work, and how is QA? TIA for any help.
I type clinic for Medware
Using EXText, dictators are good. I also started part time and then went to full time. I wanted to give notice (even though the work had dried up where I was at) to be fair to my previous service, best not to burn any bridges. All in all I am happy with Medware. Good luck to you.
If this is a dictaphone Extext account....
I think it has to be a USB port in the BACK of the computer, and it has to be the certain pedal with a phone jack end that plugs in to the special dictaphone little square box...
I hope that helps
I like the account. The new version of the Dictaphone software was a little
glitchy at first but that seems to be getting worked out. My line count for the last couple of weeks has been getting much better and I find that I am able to get my lines fairly easily. All in all, I am glad I moved to this account.
The new multispecialty clinic account
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it's a clinic account; if I use initials, post will be deleted.
nm
That account has now added clinic and there are 2 other accounts moving to it. Not sure why they
want the experience, except maybe they need to get them started quickly, and that is easier if they know it in advance.
BTW: The account did get easier as they added work types.
been with spheris 4.5 years, easy platform, good clinic account
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What does Medware pay for their new ER account? nm
x
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be. Dictaphone installs the equipment in facilities and then gets a MTSO to take the account. Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
Two are hospitals, one is a clinic. The biggest one is a clinic that only does sm
oncology. We cannot post account names here and do not give out that information until confidentiality forms are signed.
I can tell you that a very, very large oncology hospital will be starting on March 1st that will need 30+ transcriptionists to run smooth.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
dictaphone
MQ does not own Lanier. Dictaphone owned/bought Lernout and Hauspie which filed bankrupt in 2000. MQ/Phillips in bed....
Dictaphone
Does anybody work for Dictaphone? We have recently learned our transcription department is going to outsource our work to them. I am curious how they are to work for.
Huh??? I don't think Dictaphone...
...is an MTSO or has an MTSO division. Dictaphone provides equipment and service to MTs/MTSOs. Sales, tech staff and, perhaps, former MTs work for Dictaphone. Whoever told you Dictaphone is probably mistaken.
Anyone, correct me if I'm wrong...
Dictaphone
Was informed they partner with MTSOs who use their software.
Dictaphone
Sorry, forgot to say I am working on the Dictaphone platform.
Dictaphone
I just started using the Dictaphone platform last night and can't believe how slow it is. I too am doing QC and it is going to be hard to make any money. I was wondering if it was just my computer but I guess not if you are having problems, too.
Dictaphone/TT
You are 100 percent correct. There is nothing so frustrating as trying to get seemingly intelligent people to understand such simple things. They automatically thought it was TT trying to trying to grab that extra few cents for each report. I've personally come to the conclusion that the negative people who post on this board are disgruntled ones who cannot and will not perform to standards, possibly have been released and then the ones who are trying to be loyal to MQ, KS or others (possibly even the head honchos of those companies)and come on here to disillusion others. A company speaks for itself in the way they treat their employees and the quality of the product they provide. If you are a current TT employee you are getting plenty of work. If you're not getting a full paycheck, then you are not performing to standards. Simple as that. Don't take it out on the company just because their platform is not what you're used to. And go elsewhere to bellyache. Some of you are not content if you don't create something to complain about.
Dictaphone
I assume it's just a cost issue, just as some companies provide you with a foot pedal, some make you buy one from them and some loan them to you for a fee.
OSI uses Dictaphone Extext
...
Dictaphone check this out
http://www.dictaphone.com/nuance/Dictaphone_FAQ_External.pdf
Dictaphone/EXText
EXText is the word processing program which works with MS Word and is marketed by Dictaphone company. Transnet is the voice file player that works along with EXText to play the voice files. Hope that helps. :)
Dictaphone ExText
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Dictaphone Ex Speech.
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I had some Dictaphone problems but not as bad as you (sm)
I think they are getting it worked out though, hang on, it's a great company.
DICTAPHONE EXTEXT
Can anyone who uses this program tell me if there is a way to slow down the voice or speed it up? Thanks for any help.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I currently work for them on the dictaphone...
side and REALLY enjoy it. The benefits are good and the platform has been easy to work with. They also have holiday pay, vacation pay after 1 year, sick leave, and other benefits for fulltime workers. I am not sure what the starting pay range is, but they are an AWESOME company to work for. HTH!
Dictaphone has been busy....
and I have yet to run out of work. The only time it was slow was on the 4th of July (which is not unusual considering it was a holiday), but I have not had any problems with running out of work OR management. I've been with Medware now for almost 6 months and REALLY like it!
dictaphone EXT, love it, yes to the others. nm
;
I have over the 512, my problem with Dictaphone...
is when I do long reports the system locks up and I end up losing my reports. If I only do short reports I do not have the problem, but if it is over 9 or 10 minutes, then the ctrl A tries to lock up or when I do the ctrl N it sits and sits and sits and never comes back to the menu screen. I have plenty of memory, as I have used Dictaphone for a different company on this same computer and never had this problem, so not sure what the deal is.
Not just DQS, OSI uses Dictaphone & configure it to
...
Unethical??? Tell that to Dictaphone
Perhaps the note from Dictaphone was (sm)
something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count. This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?
I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved. This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count.
Just a thought!
Dictaphone platform sm
Anyone know of any companies out there that utilize the Dictaphone platform? Any help would be great.... TY 
Please, do not blame Dictaphone,
they are only doing what company says to do, they state that. The problem is, you don't know what the company tells them to put it at, unless Dictaphone does not know how to do this. I have found the most honest accounting is when you can go into sessions and it shows you the number of reports you have done and the line count. it is hard to manipulate line counts when you can double check them. You cannot do this when you have to go to the Dictaphone web site to get a conglomeration of line counts with nothing broken down. No single numbers, just the total line counts. Thus, if you lose 2-3 dictations in a day, no wonder you line count is down - your company gets the lines but YOU don't, not if the reports are dropped.
or that 20-30% went to dictaphone/ichart
too many cooks..........
It is controlled by Dictaphone.
nm
FI sold to Dictaphone
Does anybody know anything about that? I was told that this has already happened -
It is VR software from Dictaphone. sm
It is pretty accurate for Radiology, after time, but for acute care, it needs lots and lots of editing. I hate it.
Dictaphone Lines
I have been with Transtech for a good while now and have felt they make themselves very available to answer any questions. When I started at TransTech, I was told upfront that headers and footers were not paid, but I would be paid for a 65-character line including spaces, and demographic info. I have ran comparisons myself and figured out all counting software gets a different result, but its always close. It has been somewhat frustrating with the delayed line count, but that seems to be a Dictaphone issue; maybe we should all call Dictaphone. I have an idea of how many reports/minutes I need to do a day to get what I need so rather than drive myself crazy, I keep track of that info.
Talk to Dictaphone
They will tell you the method of counting varies with each company so there is no standard measurement.
Dictaphone Extext
.
The word from Dictaphone
is that the line counting can be set any way one wants to. I can relate to your frustration, the company I was previously working for I went through the same thing, crappy line count. The company I am with now seems to be more in line with a fair line count, same system. I would sure dump that one that you are struggling with. There have been a lot of negative posts probably re this same company and line count issues. I wouldn't give them another minute of my time. Shame they are allowed to keep advertising here for MTs. I imagine as soon as people start catching on and dropping out, they post another we're growing ad for another round of unsuspecting victims. Shame on them!!!
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