MY LOWDOWN - - sm

MQ -  2005 and before:  Great company, very flexible, frequent bonuses for big $.  Went sour after Jan. 2006.  Strict schedule and high requirements and constant nitpicking. Final straw was when they put everybody on 100 QA, even after there for many years.  then

AMPH. - Horrible and demoralizing! From the getgo you're told QA requirement is higher than other companies and put under the QA b--- from hell, with constant insults. Left after 2 weeks with 2 weeks FT training pay (guess who got the last laugh?)

TRANSCEND - Not me, but cousin also lasted 2 weeks here. Nitpicked to death at beginning about demographics - MORE UNPAID WORK THAN LINES - and the unpaid demographics/bookkeeping was under QA rating, to boot.

• The purpose of this board is to share info about MTSOs... - SM
  • My short experience - ??
  • Here is my short list... - MTND
  • Most of my experiences have been as a part-time employee, so that may be different. sm - LTMT
  • I would like to see names also, but - Just another faceless MT
  • feel the same - bspen
  • Thank You - Pleasantly Surprised
    • Okay here goes... - IC MT
    • Okay, here goes my list then since you shared. - oldermt
      • You mean the T. company's line counts...sm - Bayou MT
        • It's hard to explain. We got a certain line count reading - oldermt
          • I thought it was because Ctrl+I gives you all of the ilne count, but since they do sm - LTMT
            • Yeh. It turned out to be statistically different than - oldermt
      • Here's mine ... short list - K
        • TL to MQ - Ima
          • MQ has caused more grief - Blackswan
        • here's my list - American MT
        • here's mine - bspen
          • MY LOWDOWN - - sm - Bayou MT
            • My 2 cents worth - just me
              • I agree - Elizabeth
              • YOu are not alone. When I had benefits I often - oldermt

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L&H was the best company I ever worked for - the people were great, the work was good, they were a company that took care of the employee.  As posted above, once the big-shot guys were caught lining their pockets - they tried to keep afloat, but couldn't and were forced to sell - in came MQ.  Many, many left - Melody and Teresa went to OSI, as did I believe the QA manager - super nice people and great to work with - regardless of what some of the posts below say.  When I knew Melody, she was terrific to work for. One of my best buds, J Hallmark, was a supervisor, again - nobody was a better supervisor than she was!  In a nutshell, it was a great company.  I, for one, probably would have retired from there.   It's a shame that more companies in today's world don't take thier lead from how L&H was as an employer. They had a good rep with the hospitals for quality work; they took care of the employees - offered decent pay, decent time off and actually let you use it! 

Heartland was started by Steve Mandel who thought he could get rich by starting a medical transcription business and having all his work done in India, including QA and management, but it didn't work out the way he expected it to so he moved management back to Toledo.  He had a few U.S. MTs and QA people there, but the majority of the work was still being done in India.  He took advantage of a little-known clause in the minimum wage law that lets an employer hire foreign nationals to work here in the U.S and pay them the equivalent of wages in their home country and brought over a number of Indians to work in Toledo, mostly in the technical departments, but there were some who were learning to QA, and only god knows what else.  What they did best was generate more useless paper than the Pentagon.  Mandel, however. was still having money problems so he conned Manor Care into some sort of partnership.  He was also having quality problems because the Indians who were doing QA couldn't cut it.  When his biggest and most prestigious client threatened to pull out because of the poor quality, he gave the okay to hire U.S. editors to work from home.  I was one of those editors.  All I can say is that I stayed only long enough so I didn't have to pay them back 2000 bucks that they shelled out for plane fare, lodging/meals, and training in Toledo for 5 days.  All I can say about the training was that more time was spent having to listen to people sing the praises of the company (and badmouth the Indians) than in front a computer learning their dreadful system.  Heartland was a very sick place.  I felt it the minute I stepped into the offices there.  I know that people listened in on phone conversations when I would have to call another Editor about something.  Even the most innocent remark would get blown out of proportion and somebody would tattle.  I also suspected them of trying to hack into my personal compter because I was able to trace the attempts to Bangalore.  I truly feel badly for the people who lost their jobs, but no one should have ever had to work for a company the likes of Heartland.  If I had had 2000 dollars when I was in Toledo, I would have written a check the same day I got there and headed home. One of the people in my training group did just that.  As far as all the work going to India now, unless things have changed A LOT in the last 3 years, they will lose most of their clients and hopefully the jobs will come back here where they belong.