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MTSOs need to know the work is going to be done consistently. Not just when someone feels like

Posted By: turning on their computer. nm on 2006-02-18
In Reply to: I worked when and how much I wanted for years - sm

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You will starve! Consistently no work!!
nm
Do you consistently have penty of work?
It's my understanding from MTs who have left Landmark that there is often an issue of a lack of work.

Do you work PT or FT? In your experience, do you usually have plenty of work?
How will anyone get incentive if they consistently run out of work. That is a BIGEE.
:
I have been running out of work consistently recently. nm
x
Any other Spheris MTs running out of work consistently? NM
xxxx
good money but consistently run out of work??
/
I do think it has been light lately, but if you are consistently running out of work try talking to
your account lead and see if there are some answers for you.  I have several accounts and don't usually run out, but don't always work on my primary.
TransTech LOW and NO WORK consistently for many months now, especially within the past couple

of months when they thought they were getting a new account and hired everyone who called or submitted a resume.  There is just NO WORK for all of us anymore.  Lost account, so what did they do -- put those MT's piled on top of us on our primary account. 


TT is in serious trouble, I do believe, financially.  If they are having to pay MANY MT's, but have few accounts, they won't last for long.  Who is TT's financial backer?????   Do they have one????  Who owns TT???  I once heard a real estate broker owned them.  Wonder how much rent they pay on their office in Houston???  Wonder how many $$$$ in bonuses they are giving out to mgmt-type people????


We TT MT's are seriously hurting financially and getting very stressful on our health and livelihood.  We hear absolutely nothing from mgmt about this situation, but *good things* are coming.  You remember when the Q said the same thing to their MT's a few years ago and it was only beneficial to mgmt.  It was a real crock!!!!!


I must say that my job that I used to enjoy beginning my shift every day is now the MOST stressful thing in my life, and we ALL have stressors of one kind of another, admit or not.  TT has become the biggest stress in my life, without a doubt.  A doctor friend of mine and my own personal doctors say that is what my problem is. 


These MTSO's have gotten just as greedy as GMC and all those other HUGE conglomerates!


I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
All MTSOs will be out of work at
You should get a part time IC positions to fill in for when there is no work at your primary employer. Do you think that there is an MTSO who is loaded with tons of work 365 days a year. IT DOES NOT EXIST. There is no such animal.
If MTs did the work the way that they should, the MTSOs would not need sm
to assign the work. I have 8 accounts. 5 work fine with everyone doing first in, first out. 2 have to be assigned or everyone cherry-picks. The last one is assigned by the hospital because they have seen too many MTs cherry pick.

I work in QA and have this question for MTSOs

Pray tell why DO you pay these people who get paid the same amount of money to type a lot blanks for QA to fill in - as you pay the best MTs that we never hear a peep out of? 


How can a person who obviously either doesn't know the terminology or is not resourceful enough to investigate - be worth the same amount of money as your top MTs?


I don't get that at all.


MTSOs - Why work pools? - sm

Correct me if I'm wrong, but wouldn't it be more feasible to assign exclusive doctors to MTs, rather than have everyone type out of a pool?


Would it not be better for the client, as well as the MT, to eliminate the pools?  Would it not result in higher production because of familiarity and eliminate cherry picking?


Any thoughts out there on this?


What MTSOs are running out of work right now? Are you allowed
nm
not everyone feels that way...

I just had to say that I have saw the posts regarding those who did not like you or said that you were awful to deal with, but I don't agree.  I'm still with D&L after you brought me on and love it.  I never had any problems with you.  You handled your job and kept me in work.  I was very surprised to find you no longer there.  I wish you luck in whatever you are doing now! 



Yes, me too. I know how OP feels. I also SM
want to add to GP, you sound like a wonderful person and I have always enoyed your posts.

I'm not out of this, but the end should be coming soon.
you said it. Great work ethics these MTSOs. We should charge a retainer. That (sm)
would stop some overhiring.
Feels kind of right, what your saying
"The other troublemaker"
It is evident that not everyone feels the same way
I am another MT that feels a recruiter should be here arguing for or against their company.  If they are good company, they will retain good MTs whether they offshore or not.  In regard to company paperwork, not everyone is inclined to own a fax machine.  It is not a prerequisite for a job. 
finally, someone else who feels the
way that I do. We are all human beings with feelings and deserve to be treated as such. Thank you.
IMO, FN feels MTs are disposable

They must think there is an endless supply of warm bodies to do this job and put up with being treated poorly.  I really didn't have any trouble with the staff, the platform or the pay -- there just was no work.  Therefore, I took on a second job and phased away from working for them.  I need money to live.  Getting 5 jobs, then No Job Available for the rest of the day was unacceptable. 


Does everyone get it yet?!?  They don't care about their transcriptionists.  What they care about is their TAT and being sure to remain over-staffed.  When I told them I was leaving, the response was, Well, you have to do what you have to do.  We are all replaceable in their eyes:  Disposable, robotic typists.  Their loss.


She acts as if she feels threatened and angry
At least that was my impression of her.

You're right though. She'll get her come-down some day.

Just curious as to what MTSO feels is good pay for
x
10.5 w/ benefits & niceness feels good to me
.
Yep. This MT feels like a ping pong ball...
Meanwhile, because the last 6 months has not been the best with the MTSOs, owe lots of bills, and looking to change jobs for about the 3rd time. Actually very tired of being promised and then not having a full paycheck. What am I to tell the bill collectors today? I am going to apply to another job, or take on another, because my job is always running out of work? Talk about a poor credit reference. Uggg. Signed the ping pong MT.
do you consistently
get the same line count total on a daily basis or exceed that?
2 small MTSOs, IC, work 8-10 q.d. ~6 days a week, ave 2000-2300 biweekly, 10 yrs exp. 0.06gross and
;
Anyone hire on with MQ recently that feels it's a good fit? Getting the pay you wanted? nm
,
You'd be surprised who feels they aced tests but didn't.
Everyone always thinks they are the big kahona in testing but I am never surprised at lower scores.

If you bombarded them with tons of emails, etc., you probably hindered your ownself.

Never be too sure of yourself. I see it undone every single day.
A company feels like if you keep your credit in good standing, then
they can expect the same from you. I am in total agreement with a company checking, I have nothing to hide, in fact am very proud of what my credit score is. They don’t care what you owe or how much you owe, the only thing they are looking for is how do you handle your credit. When you are renting now, places check your credit. Smart move on their part.
Consistently I would say easily 200/hr all the way
up to 300 per hour but with the right macros/expanders you can certainly do even more than that because it not only depends on the account but also how proficient you are with your expanders.

Of course, you'll probably need a day or two to recuperate from your hard work:)
Nobody, just an employee consistently sm
out of work and fighting for lines like so many others while the poster brags about too many lines and getting bonuses. It's kinda ignorant to others to come on here and brag.
not to mention, this feels like a push to make this just a part-time
job because it seems to be happening already. My partner drives a school bus and they do that to the drivers, they only allow them to work so-many hours a week, with absolutely NO benefits, other than the few the union has gotten them, and the bit higher pay scale. My partner also has had the union fight for his job many times especially when new managers would come in and right away want to 'clean house', get rid of the higher paid, senior drivers. It costs him 37 dollars a month though for 10 months and that is a drag too but in the long run, he does have some protection and the union is only as strong as its members. they are also in bed with management most of the time but these managers are usually nasty, aggressive, and would rather just hire their friends and family, and that is one thing I appreciate the union for, if nothing else...

you have to have an advocate - someone has to have our best interest in mind if we are ever to keep our jobs...
Nope, just tired of the whining; feels like a daycare center
Seems to me all the time and energy put into this board whining over something that cannot be changed would be more wisely used either (a) learning VR or (b) putting out one's resume.
lol. My bad...I meant $5000 consistently
CHEERS!
Not bad at all. Consistently hitting 2000 plus
lines a day. Just gotta get used to the Audit SW. It's not the greatest but it's not the worse.
Been there, did not make it consistently, left and did
Got a nicer manager at the other company too.
But not everyone has extra time to spare consistently, even at their
Again, I don't work for Amphion, but I could never work somewhere that wanted consistent OT. I deliver high-quality, high-production 40 hours, and outside of that I still don't have enough hours in the day to devote to my non-MT life. Amphion would be a terrible match for me, but I'm glad there are others who can live up to the overtime demands.
Don't know but last year offered 8 cpl w/sps from 1100-1400 lpd. Then went to 8.5 if consistently
s
Yeah, right. Heard this before. They flat-out consistently over hire.
nm
Thank you for proving my point: Being consistently good has a better chance.....nm
nm
Only comment I found from last year said they were consistently late with payments. nm
s
I am having a hard time understanding why companies consistently overhire when they run an ad.
They have to know that people that need a certain amount of income are either going to quit or cut back and get a second job.  What does it gain them.  I would think this constant hiring and hiring and training would get very old and certainly has to impact quality.
And what about the MTSOs that ...
yell and scream and write nasty emails just because they happen to be in a bad mood? And that goes for some QA people I can think of too. They don't know or care to be civil. I suppose the double standard would apply here though. Only the peasantry should be given psychiatric tests?!
MTSOs?
Is this the correct board for me to ask a question of other MTSOs? I'm new to these boards.  Thank you. D
MTSOs

Thank you!  I have been in business 12 years and, if you can believe it, I have never implemented any guidelines for acceptable error rates from my transcriptionists.  I have 19 transcriptionists and am finding that I need to do something to make them realize that they can no longer be lazy and just figure, oh, Dell will fix it.  We have reached a volume of work where I cannot fix lazy transcription problems any longer.  I am unsure how to go about this?  What are various ways to figure out the allowable error rate?


Thank you for all the help you can provide!  D.


MTSOs

I currently do offer a three tiered pay scale where the transcriptionists work their way up -- but I nevertheless find so many things they simply are not looking up or aren't sure of themselves and so will put question marks.


Do you know how the nationals figure the 98% accuracy? That's my real problem, I don't know how to go about figuring the 98% accuracy. 


Good luck on getting that big account!!  We have a large one starting on 02/01 and I'm nervous that with the sudden increase in volume I won't have the time to QA the way I have to now.  In my area it is hard finding really top notch transcriptionists -- the couple I am having trouble with have been with me awhile and I've tried and tried to train them but they lack self confidence and don't THINK about what they are typing -- hard to teach that THINKING skill!!!


Who are the top 5 MTSOs (most MT's)? nm
nm
To all MTSOs...sm

I am just curious.  I am sure it is very hard for MTSOs to find dependable, well-trained, honest people that work their required schedules as it is hard for dependable, honest, hardworking MTs to find companies that pay well, when they are supposed to, and have decent accounts and availability of work. 


My question is where are you?  I have close to 15+ years experience in multiple phases.  I have been burned by 2 telecommuting companies already.  I have been employed with this last company for over a year.  I thought they were great but over the past 5 months or so things have began to have turned sour.  Plus absolutely no benefits are offered.  I can handle not having any benefits as long as everything else is good. 


I have been skeptical to change jobs but things have just gotten to where I am completely dissatisfied. 


If any MTSOs are hiring, I would be happy to take any test, send resume, etc.  I just don't want to be burned anymore.  I love this profession but times have changed.  But like I said, it is hard for the MTSO as well as the MTs.


MTSOs
My opinion, I think part of the problem is with offshoring and the fact that offshored MTs can be paid less, therefore dropping US MTs pay. According to a lot of posts and my researching, MT pay has drastically dropped over the years and it's not getting better. Maybe if the MTSOs would post on what changes are happening on their end that makes them lower hire-on pay, that would help. From an MT standpoint, it seems that MTSOs are dropping MT pay but still lining their pockets, which is not a fair assessment, but that's the way some see it. We work hard and have to have a pretty much ongoing education to keep up with the medical terminology. I know some with 20+ years of experience are very frustrated that they cannot get a decent line pay. I don't know what MTSOs can do to make the situation better. Not all MTs are unhappy with their situation. I am very happy with the company I work with, although I do miss the statutory status and bonuses that I previously had at MQ, but times are changing and we have to adapt, and no I DON'T like it! Anyway, this is just my opinion.
MTSOs
I figure, it could get worse and for me, it actually has, so I try not to complain too much, but it does get frustrating and I try to look at it from both points of view, even though I'm not an MTSO and never actually owned one myself.