MT responsibility versus Supervisor's responsibility
Posted By: NM on 2008-05-14
In Reply to:
I was hired in to work on an account and have met my 12,000 lines per pay period well before my 3 month deadline,however, I am being hounded daily by my supervisor. My supervisor is a male and is very intimidating. He is constantly emailing me saying I am not doing enough and I am lagging behind and If I could just do a little bit more each day because he do not want to mess up with this account.
My question is if I am doing 12,000 per pay and the account is still lagging behind, is it not the responsibility of the supervisor to hire someone else on this account and am I responsible in some way for not producing more?
Thanks,
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Because I know it is my responsibility to help out as well. sm
People still get sick on weekends. If doctors and nurses took your attitude, I guess the hospitals would just shut their doors on the weekends and sick people can just wait until Monday. I grew up in the medical field, so I realize that working weekends is just part of the deal. Working at home, it is not such a big deal anyway. It is not like the old days, getting up and putting on the heels and hose and commuting across town. And I get a weekend differential, so that helps a little bit.
I hope you are working for a clinic and not shuffling the burden of the weekend work solely to your coworkers. That just seems selfish, IMO.
And you have yet to take responsibility
for backing TranSCAM. I am far from bitter. I have a great job which I love. Because I love this profession so much, I am not going to lead others down the primrose path with nonsense like TranSCAM. How about taking some responsibility?
TAT IS THEIR RESPONSIBILITY..sm
Although we usually hear about it when the poop is about to hit the fan. TAT is pretty much out of our hands...we don't distribute the work... all we can do is transcribe it in a timely manner once we receive the job. It's THEIR show, baby, although everyone does try to pass the buck to the MTs.
What I can't believe is the lack of responsibility smg
people take for their jobs, hours and work in general. I work with people who apparently are their sole mode of transportation for their family and they just breeze in and out at will after taking grandpa, grandma, wife, children to all of their assorted appointments. Then, THEY have their own personal appointments or medical problems that must be worked around. The only thing they seem to be on time for is their paycheck.
Then you definitely have a responsibility to report
these incidents. That is theft. They are stealing money from your company by getting paid for hours not worked. I don't think I would even grant them the courtesy of telling them that you're reporting them. They obvioulsy know what they are doing is wrong, not to mention illegal, and they don't seem to care. They've picked you as a patsy and you need to stand up for yourself. Forward the next IM you get from them. I would not forward your supervisor any of the previous ones, but keep them just in case. Your supervisor may not be too happy with you for not saying something sooner. If you continue to let them do this, you're just as guilty as them.
It is not the MTs responsibility to FIND sm
the work. Either the owner or a supervisor should be informing the MT that there are other accts to type and facilitate typing on those accounts.
Not my responsibility to develop their country
It stands to reason if they built their own hospitals, which they could easily staff with all the Indian ESL dictators we currently struggle with (while we hand them the moneymaking easy ones on a silver platter), they then could do their own transcription for their own healthcare providers. Why the heck won't big business invest in building them some of their own hospitals? Because this is about profit, NOT altrusim for our fellow man!
Maybe you're going to retire in a couple of years, so you don't really care about the future of this industry. But if not, when you lose your current job to outsourcing, will you still deny there's a problem? Or will you take another job for less pay, again and again, until the industry completely leaves this country - then will you realize there's a problem? When you are forced out of this industry, and find the competition for other types of work is harder than it used to be, will you see a problem then?
Its not just this industry being outsourced. I grew up in Michigan! Its turning into a ghost state due to loss of jobs to outsourcing. That's an example of an entire state being affected, and its only one of many in the rust belt. But I guess you don't know anybody there, so you'd rather sympathize with someone halfway across the world. It is not ok to undevelop our country in order to develop others. Maybe when our homeless shelters overflow and our streets are full of beggars, and every undeveloped company has cable TV and McDonalds on every corner, we'll quit being in denial at what we are allowing to happen under our very noses. But by then it'll be too late for us to reverse this trend of trying to raise the rest of the world's standards at the expense of our own.
My state has it writtin in their code whose responsibility it is. It is the employer.
I just refused to do it as an employee. After the second year and my written explanation of why I did not do it (being as the employer refused), they sent me back a refund of late fees and told me that they had found many employees in Virginia with the employer I am speaking of and would be going after the company in question. How long it takes them is another story. I hope they get them because they deserve it.
It might not be the law in every state, but it is in mine. It is clear and on their books. I provided the company with that law and they paid no attention.
A good employer will follow the law and have state tax laws in place. I have never had a problem with any other employer from that state, just them.
Doesn't matter. That's no excuse for their lack of responsibility
for something so important. One or more states will get them sooner or later and it will bite THEM right where they need for it to bite. They know the law and it is their choice not to do the proper thing and because it is, they will have to pay at some point.
Sweet Pete Bayou MT. Part of your responsibility as an MT
is to look up unfamiliar terminology, doctor's names, etc. and MAKE A NOTE OF IT, so you don't have to look it up again. All I can say is good luck with your career as an MT.
I am not familiar with this company, but your post showed so much ownership and responsibility, so v
nm
Agree..with IC status, equip. is your responsibility; employee status - you should SM
not have to pay out-of-pocket for use of their equipment. I would never work employee status for a company who required me to purchase or lease their equipment. The only thing I would find acceptable is to have a small security deposit taken out of paycheck when starting with a company. This will protect the company from those few who might abuse the equipment.
MDI versus MedScribe versus SoftScript versus Transsolutions versus TransHealth. SM
I'm getting ready to start applying and these are the companies that I'm looking at. So give me the low-down. Good, bad, India?
Here are my criteria:
9 cpl or better
Does NOT send work to India
Good accounts with at least 50/50 of ESL versus American dictators
Consistent work flow - no downtime or time spent waiting for work
Upper management should be professional, positive, and encouraging.
Pay for lines WITH spaces.
Is there such a job out there or am I just dreaming? If there are other companies other than the ones I listed that would fit the bill, please feel free to let me know. I tested with TransHealth and I felt like I tanked. It was a hard test and I had to use the mouse to stop and start the dictation as it was online test and you couldn't download the voice files. So that made it a lot more difficult. One of the dictators was cutting himself off through the report and I had to leave some blanks. I'm very frustrated with this whole process of looking and testing. Are all the tests like that? Or are there companies that allow you download the test files and transcribe them using your pedal and software? Ugh! I am just so frustrated and discouraged.
Thanks for any helpf.
Try going through supervisor. They should get
z
Why don't you say this to your supervisor?
Any acute care account may seem difficult for you. Express your concerns to your sup. and see if you can be placed on a different account.
My supervisor
nm
Supervisor?
Not sure who you had for a supervisor, but none of our supervisors have quit in the three years I've been here. Please be sure you have your facts straight there.
According to my supervisor....sm
you can work OT on any account listed if you are off hold for that account. If you see an account that you might like to help on, read the account specifics to see if you might like it and then ask your SMT to add it to your affinities. You will be on an initial hold, more than likely, but once you are off hold you can work all the OT you can stand.
Is KW still the supervisor?
If not, then things are probably much better. Sounds like they worked out the bugs, though.
Supervisor
Is your new supe 'D'?
Have you tried asking supervisor
for help? I don't know if anything can be done about the clunky program, but perhaps you've encountered a lazy tech who is unwilling to work with you and your macros. Maybe your supervisor or his/her supervisor can help. It's worth a try.
Let the supervisor know......
Well, I would think that if you can prove it you have a case. I know, this would make me crazy. I have felt the pinch of cherry pickers myself.
I wonder though, how is it that the supervisor doesn't know these people are taking an hour or two off or if their internet is down? Why are they emailing just you? If they are not notifying the supervisor, maybe next time you get an email like this you could email back and say something like thanks for letting me know, I'll be sure to let -insert supervisor's name- know right away that you are not able to work at this time, let us know when things are -insert excuse for not working- back up again/you are feeling better/etc.
I would most definitely let the supervisor know every single time someone was taking time off for the reasons you gave. Then, the supervisor knows and can handle it accordingly.
Since she is not the supervisor, she
should never have been contacted to begin with. After the first one, however, I think I would have questioned the MT as to why she was not notifying her supervisor.
I liked Beyond Txt, I liked my supervisor
I liked my hours, I liked just about everything, except I was always just short of full-time lines. It was a high ESL, which is no problem for me, but I am very picky about QA. They also have a QA percentage requirement along with a line requirement, so every day I'd see those numbers and send less and less to QA b/c I'd take a lot of time to make sure I did it right. My fault. I ended up not able to support my child and I had to get a second job. Then I was exhausted and decided to just leave. I would have been very happy had I been able to make a higher line count with the QA I wanted and they required, and benefits. Like I said, one of those situations where I wished it would have worked out, but bills to pay, family to feed, all the rest! Good luck to you.
Must have the same supervisor or there all bad
99% of the emails I send my supervisor go unanswered the first time, and when I have to email her again because I really need an answer, I always tell her this is my 2nd or 3rd email so she knows how incompetent she is. I keep thinking maybe she will up her game, but so far it hasn't worked. Whenever I see a link asking for suggestions from any of the newsletters or emails we get from the company, I always send a suggestion that they do a survey of the MTs on 2 subjects. 1. How satisfied they are with their job. 2. How would they rate their supervisor's performance.
Apparently they don't like my suggestions as they never make an attempt at either.
My supervisor is also from NY, but
she is as sweet as an angel. Maybe she wasn't born there. 
Call your supervisor.
I would call her and tell her you are at a point in time where you have decided it is important to take care of some personal issues. Be very upbeat, positive, and looking forward to the change. Tell her you have enjoyed so much working with her, and you will be glad to give a 2 weeks' notice, and would like to know if you would be eligible for re-hire if future pursuits do not work out.
Save the email.
If she wants more details, just tell her it's personal. You don't have to go into detail, and no, you won't sound dumb. :)
I called my supervisor...
I really struggled with the decision to quit. I liked the company (a national) and accounts, but I could no longer handle the 20-hour minimum for PT as I already work a FT job and it just became too much. She was very nice about it and understood. She is a good supervisor and I felt I owed her that much. I did give a 2 week notice.
Account to ASR - per supervisor -- been asking
supe about this for a year or so -- just told within the last week (after my many questions to her about where the work has gone on this account) that the account had gone to ASR -- I heard a "jillion" excuses from the supe for the "no work" situation, EXCEPT THE TRUTH -- that it was going to ASR. Now only get the jobs that ASR cannot interpret. MQ supes are definitely not for the MT -- but MGMT puppets !! Don't you tell the MT's that their accounts are going to AST UNTIL AFTER equipment is working well, and we can handle it without the MT !!!!!!!!!!
OSI's quality supervisor probably can't
I also suspect that she's been posting all kinds of crap on this board because that's the kind of lunatic she is.
So is that why the new US MT supervisor is Indian?
?!?!?!?!
It depends on your supervisor. They are all very different.
x
How so? Supervisor answers, no one else
z
Have you spoken to your supervisor
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
The supervisor's name was Denise. nm
xx
My supervisor just told me that they were having
problems with people not sticking to their schedules and work being out of TAT. You might want to ask the recruiter about scheduling before you make your decision, as it might be an issue. 
Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
apparently you do not have the same supervisor I did!
Exact opposite. Pay was always on time, though.
Re: MT supervisor discussion below...sm
I was an MTSO many years ago and have been an IC with my own accounts ever since. I'm curious exactly what an MT supervisor does?
Supervisor position
Anybody know if the supervisor/manager position has been filled for Superior Global. I read some bad comments about this company, just was wondering.
Supervisor's pets
Has anyone else had a supervisor that had pets while riding all the other MT's? Anyone else out there who has had that problem? If so, I'm sure your stories are just as entertaining as mine have been.
Please notify the supervisor or QA (sm)
Many of us were QA'd for weeks because they had the luxury of taking the time with us then. This is a good thing. They will eventually take care of all this, but if it is a priority, which I think this is, it will be taken care of pronto. Just do it.
No I am not a supervisor, just type a lot (sm)
and I bet I know which accounts you are talking about, and I do them too. They're still a mix. Good with the bad. I have a lot of experience with ESLs, so they don't bother me. I also get my share of slurry progress notes. It still evens out.
Their best supervisor had her last day yesterday and she usually
would get them right on it. So many new people in positions they do not know how to do and the MTs are on the ones suffering. Counting the hours and days until my time is up with them.
Supervisor/Recruiting
Are there ever any supervisory/recruiter positions
posted here?
I think I would try to contact the supervisor
/
again talk to the supervisor
that is their job to let MTs know what the work volumes are and where they are at.
Supervisor meeting...
nm
Report it to my supervisor?????
You mean the one who SELECTIVELY answers emails???? Do you think she will do anything about it? NOT!
have you asked your supervisor
I'm curious as to what she has said.
I would clarify this with my supervisor.
Perhaps this client wants the apostrophes.
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