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Serving Over 20,000 US Medical Transcriptionists

MQ Dallas Office - THE WORST

Posted By: Sara on 2005-07-12
In Reply to: THAT MQ office does sound bad! - a very happy MQMT

The worst section to work for is the Dallas office!!! Get anywhere but there.  They don't know what their doing and they are the ones who never EVER get back to you with a question!!!  Not a single one!! 


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    MQ Dallas Office
    Actually, the work is not difficult.  I'm one of the highest leveled MT's at Spheris (back again) and when I was with MQ I started off on one of the most difficult accounts in the SW region.  I found it actually to be very easy.  But, to each their own.  Its just my opinion.  Being an IC person, you may not have as much to say about all the communication (or should I say lack there of) from that office.  You hardly ever get updates (especially if you are use to seeing them) and in order to find out if there is OT available, it's like pulling teeth to find out.  Payroll in that office is horrendous.  You email for a question regarding Payroll and it will take them a good 2 weeks to answer.  You call and you almost always get the voicemail, which also takes them 2 weeks to get back to you.  You leave a message with someone and they always says they'll get right back to you, but low and behold they never do!!  The supers aren't that bad, but the higher ups are the problem down there!   I heard a few of the other region were wonderful to work for, just wish I had been given one of those regions to work in and I might have been a pretty happy camper!!   Good luck and hope all goes well for you.
    Me too .. it is with the SW/Dallas office ?? NM
    ..
    no, Dallas office..I believe.

    Getting the worst shift and worst work are two different things...
    If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
    MQ Dallas
    The poster above is right. Not only are they totally disorganized, never communicate, but also loads of ESLs and many clients with terrible sound quality. It took me only 2 days of the above to quit.
    MQ-Dallas
    Unfortunatley I can add to that. I was recently transferred there due to the AZ MQ office closing (which I was transferred to after my office closed in the NE) and I am on my 3rd supervisor--4 months and 3 offices--is it me???
    MQ Dallas

    If you're being put in MQ's Dallas region, be prepared.  You will get no feedback from anyone in that region (MTs excluded) and their payroll/benefits department are basically not there!! They never answer your questions.  You don't get samples unless you request them and most often that takes forever.  They are very, very disorganized in that region.  If you think you'd like working there, I would ask for a different region!!!  Good luck.


     


    Dallas
    We just moved to Southlake, Texas which is a little north between Dallas and Ft. Worth. Southlake is one of the nicest areas to live. The schools are great. Colleyville is also nice as is Keller. I guess it depends on how close to Dallas you want to be.
    Dallas
    I have always believed in following my gut. Even though it was hard to quit in this economy, I did it and found a job subbing from someone else. It just did not add up. The things that bothered me were:
    1. Being allowed to go for weeks and weeks with no work and having my liaison say she had no idea what was going on. When I finally e-mailed the big cheeses and asked them they told me that a couple of big accounts were coming in September and we would be fine. (Who is that woman on television who says Don't p** on my leg and tell me it's raining?)
    2. During the conference calls, direct questions were asked by the concerned MTs but nothing but glib spin was provided by the Transcend rep. I did not feel I could risk my family's well-being and just cut lose for another gig. If they want to sell, merge, or stand on their heads, thast is their very own business, but the way this was handled was pretty crappy.

    Here I am freezing to death but happy. At least I have work. I wish you all the best! Remember, your gut doesn't lie. Remember that scene in Star Wars where Obi Wan Kinobi says Trust your instincts to Luke Skywalker? There is wisdom in that! I am a geek and a trekkie and I have always loved that saying. Anyway, again, good luck to you!
    Southwest/Dallas.
    no message
    North Dallas
    I am from about 45 minutes North but closer to Dallas is Prosper and Celina near Frisco, a booming suburb.  Prosper and Celina are small towns not too far from actual Dallas.
    DALLAS, TEXAS ANYONE
    Does anyone know what some of the nicest areas are in Dallas?
    Dallas question
    I was wondering if any one works or has worked for the Dallas branch? They seem to be nice but when I went up to test the guys outnumber the girls and thats odd to me. Just wondering if anyone knows anything or has an opinion
    The one in Dallas? Yes and there is no plan for it to go to VR.
    Hope that helps.
    Are you working in-house in Dallas?
    If so, no is the answer to your question. It is no where near enough if your are working under one particular person. Good Luck!
    Any info on MD-IT Dallas Region?

    Worst of the worst...I agree with RUN
    Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
    The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
    I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
    Has anyone heard of Surgical Notes in Dallas
    Texas. Any information would be appreciated.
    Info about Surgical Notes in Dallas please

    Just curious, is the MQ Nashville office the old Lanier office? nm
    nm
    I don't work in the office and never claimed to. I am just saying that since the new office open
    October with everyone of the admin staff in one place, these problems do not occur any more.
    Can't get paid in the office if you don't work in the office.
    JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
    Closed FW office, Indianapolis office too. nm
    xx
    Please do not go there. It is the worst!
    nm
    MDI-FL is the worst of them all.
    x
    Worst than the 1st one, can't believe she did it again!
    nm
    I don't think it's the worst

    If you're fast, you might just make production.


    No they are not. They are the worst
    nm
    Worst
    Transcription Relief Services. It may be better now, but was absolutely the worst when I was there.
    WORST ESL
    Ever and the first time I transcribed one, I was given 91% QA on the document.  Not to happy about that.
    DSG IS THE WORST EVER!!!
    Another company who starts off great and then turns nasty! I planned on retiring from there in about 10 years. I actually worked for them for more than 3 years. With their massive expansion a few months ago came really rude e-mails or no response to questions, being switched on accounts with VERY different specifics endlessly, IM messages to interrupt your day for their endless *emergencies,* etc. I produced big time for them and had an outstanding QA record. They abused my good nature one time too many. I am happy where I am right now. THEIR loss!!
    DSG for sure is the WORST...
    I like when management BEGGED us to go on MTstars and post positive things, because they are getting bashed so badly... and I know for fact that one of the higher ups told me that she goes on and posts and changes her initials... so all of this happy, feel good stuff is probably from the people at the home office...
    It is not "THE WORST"!
    Please, give it a try. I love it and I work out of the Dallas office. I have a couple of friends that have worked out of other offices and were not exactly thrilled, but I think the Dallas office is the best.
    Definitely the worst at communication!!
    If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea.  They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
    The worst part is...
    I've been there a long time, took their crap, worked extra when asked, always had quality above 98.5, always made my line count, worked the last 2 months straight because they were behind, now there is hardly any work, worked all the major holidays for the last 2 years and this is how they repay that kind of loyalty. It makes me sad and I feel like a fool for being used for so long. All I want to do is type and do a good job. It won't be rewarded there unfortunately. I'm worried about going from the frying pan to the fire but it can't get worse than the above can it?
    I thought they were the worst. (sm)
    After I was hired and before actually beginning transcription with them, I had an inkling it wasn't going to be nice when I was mailed account specifics including lots and lots of QA memos with things like HOW MANY TIMES DO I HAVE TO TELL YOU PEOPLE THIS?!!!! and countless similar things. It may have just been one or two people, but that kind of thing is infectious in a QA department.

    As far as the accounts, not just ESL, but the worst quality ESL I've ever encountered.

    The owner was known for her rants on another well-known bulletin board. She also said she wouldn't sell, so when she did, naturally people were upset. Of course it was her right to sell, but those kinds of promises should never be made.

    I count them as one of my worst experiences. I left after a short while and never regretted the decision. I was only sorry that I had to put such a stupid-sounding name of a company on my resume when looking for a real job.
    Their accounts are the worst! nm

    Yes. Not the best but not the worst. The best thing is that I do not
    run out of work, and I am a high producer. That is very important to me.
    The worst thing is that most of these SM
    companies actually work to hire and keep the 2nd set--the ones who really don't want to be there.  The rest of us, well we can hit the road if we don't like it--that's why we have to hop around so much.
    my worst is in sacramento..sm
    He speaks clearly, but he has this irritating habit of, after dictating for about five minutes, stopping, and saying no, don't say that, say... and then I have to erase everything I just typed and start over again. I have begun charging extra lines for this, though, because after all, I did type it. It was not my fault he had to have it erased. grrrr...
    The platform is one of the worst

    go down.  If you need help with tech support, you  have to email them and it takes hours, sometimes days for them to get back to you.  Then sometimes your report does not show up on the line counter and you have to notify tech to get paid, because somehow it did not go through and another MT typed the same report. 


    Any account you go on will eventually be on VR, and they only pay half  your line rate, the standard is 4 cpl for VR.  The program is not user friendly. 


    No matter what they tell you when they  hire you, they will eventually put your account on VR, and it can take months and months to get it down because the system does not seem to learn.  Also, my training, well they kind of throw you to the wolves. 


    Also no production incentive, etc.  On VR, it can take longer to edit the report than to type it.  You can expect your checks to drop when they switch you to VR.  All they will tell you is to be patient and it is a learning curve, keep trying, etc., etc., etc.  In the meantime, your bills get behind, you can't afford things. 


    I am sorry I went with this company and am hoping to get out.


     


     


     


    My worst experience ever was with her.

    Isn't it funny how some find a home where others run?  Maybe it was timing.  Who knows?  I would not recommend taking a job with her but sounds like some are quite happy and treated well.


    Good luck!


    your worst enemy...
    ...is AHDI (formerly AAMT - note the absence of American in the new name)...while you are educating the public about Homeland Security violations, AHDI is going to be ACTIVELY working against you, facilitating & promoting CMT certification of offshore MTs (& making a ton of money doing it) & using their significant political and financial clout to globalize medical transcription under the noble-sounding rubric of Contributing to Global Commerce or some such malarkey. In the end, they have totally pulled one over on us--started out as an educational organization, more or less; exponentially grew their membership; & while no one was looking, ceased being an educational organization and became a political organization -- entirely switching their focus to the support of offshore outsourcing. Meanwhile, the MTs to whom they trafficked the CMT certification now appear to agree with their political stance simply because they are affiliated with the organization.

    There are only 2 reasons I can think of for an organization to so completely betray its membership ideologically: Money & Power. Not necessarily in that order, & probably both.

    Needless to say, I didn't renew my CMT certification & don't plan to ever again.
    Worst Company
    I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
    Yes, they are by far the worst place I
    have every worked.
    Worst company ever!!!
    I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
    SoftScript is the worst I ever saw
    .
    I would not wish MQ on my worst enemy! Was there for
    almost 10 years and can't think of 1 nice thing to say except that I'm not there anymore. Can't help you with Webmedx, but they must be better than MQ. Best of luck to you.
    they certainly aren't the worst
    I asked my supervisor about the tiered pay scale a while back and they told me that it was to encourage more production out of us because it is easier to manage 1 of us typing 15000 lines a pay period than 3 of us typing 5000 lines a pay period. As far as all the hiring lately, I heard they have a lot of new accounts coming on.

    I don't agree with everything they do, but I've been with most of the big names and eTrans is way better than any of them. I can actually get my work done most days without even hearing a peep from anyone at the company other than the occasional email.
    Would be my worst nightmare also. NM
    I can't imagine why anyone would apply for a job like that.