MQ-Columbus/Amherst
Posted By: buffy on 2005-09-23
In Reply to: Columbus Office - Columbus MQer
I too work for the Colunbus office and it is the best. I have one primary acct and I am able to do 15,000 lines a pay period and never worry about running out of work. I am not bragging about it, I feel sorry for the MT's in the Amherst office and wish that your office was run like the Columbus office. Why do the big wigs let something like this continue on and give MQ a bad name. Rumor has it that my office is closing and we are being transferred to the Cleveland office, that is fine, as long as it is not to the Amherst office.
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Goodbye Columbus...
Yes, I'm afraid Columbus is closing in December - and its not a rumor but fact...sniffle,sniffle...
Columbus Office
I am in the Columbus office. There is ALWAYS plenty of work (more than I think can ever be done :-) But, I don't like my hours being micromanaged (I'm an SE) and am producing WAY over minimum, so don't bug me if I work 3 hours and produce 1000 lines, when I could really slow it down and do my minimum 400 lines a day and drag it out to 5 hours.
MQ Columbus/OHIO SC
Not sure how long you have been with Columbus Buffy, but Columbus is now the ONLY Ohio CSC, ergo called the Ohio CSC. Cleveland, Toledo, Dayton & Cincinnati were consolidated 2 years ago under the Columbus office to form the Ohio CSC. Now many of my old timer's that I started with inhouse went home to either work or retire.
I've been with them for 21 years now (starting with the old Transcriptions Limited) and have been through more supervisors, coordinator's and managers than I care to think about, but I honestly believe the reason we are so successful now is that our operations manager has been there/done that. Started as an inhouse M/assistant, worked up a few notches into various positions IE; scheduling, weekend coordinator, supe, etc. Went home to MT for a while then came back in a few years back and really worked her way up into the present position. Her ability to know what's needed all the way around, delegate and common sense attitude really speaks for itself in how successful we are.
Nope, never met the OM, only talked to her on the phone over the years and am not *the cheerleader*. Only stating what I know for a fact and what works for my CSC.
Do they still do Doc Hospital of Columbus,GA
Loved that account, then it went to India. Does Heartland still have that account? Thanks!
the only time I ran out was on columbus day
other than that nope. I'm sure it will be quite slow thanksgiving week, which is okay with me and christmas week. I'm used to that from when I was doing my own accounts, the docs usually took those weeks off or all the patients would :) But I'm good with it, at least I can spend time with my kids while they are on school breaks...I just have to plan ahead. Feel free to email me anytime, its nice talking with someone who I work with.
Info on Columbus MQ and DEP platform...anything you can give me.
Dewey/MQ Columbus office closing
I know there have been post on this board about the Columbus/Ohio office closing BUT, these were "leaks from inhouse", speculation, etc....as is the norm with MQ.
So, I'm not sure if they do close where we would all go, get transferred to etc. I just pray they don't..why mess with a great thing ya know?
Today is Columbus day, and state offices and post office
is closed. Perhaps some docs took a long weekend. Maybe that is why on this particular Monday the work is trickling in. I am just getting some work now. So maybe it will come in later. Just an idea, about it being a holiday.
Yes. Amherst
How did you know?
MQ/AMHERST
The problem with the Amherst office is the VP in that office and the director. They are 2 overpaid women who micro manage the entire office. They need to do that to prove to the top management in the company that they are worth keeping. I would never recommend any MT staying in that office. If you want to stay with MQ I would advise transferring from the Amherst office. It will never get better with those 2 women. The in-house employees there are also very unhappy and are treated terrible by these 2 women. Unfortunately this office really gives MQ a bad name, whereas some of the other offices I think I run very well.
Amherst/ P AND M
yes you are right
amherst/P&M
I am not sure. I do know that these two women have actually had a death threat about a year ago. What a shame that corporate would allow this to continue. They must have know about that because the police were involved and it was documented. I would think the company would be fearful of more law suits, etc. not sure why they let this happen.
Buffola/Amherst
They are both the same. I think any office that is closed in the northeast, the transcriptionists are sent to Foxboro or Amherst, therefor lots of MT's and no work
Sorry this is the Amherst office of MQ.
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Amherst and no work
It does not matter if it is the end of the pay period or not, I am always running out of work since I was transferred to the Amherst office. Too may MT's and not enough accounts and yet they are still hiring. My girlfriend was lucky enough to be transferred to the Ohio office and actually had an incentive for this week end--go figure
Amherst/No Work
I was transferred to Amherst over 9 months ( I was tranferred there from Foxboro because there was no work there) ago and I am having the same problem since I started there. I really think that no one cares. I don't care how many times you call the office or email, nothing is never done. It seems so unfair because the other MQ offices have work and we seem to have the only office that is run like this--AWFUL!!!! Is there anyone out there that works for the Amherst office that never runs out of work and if so, how many accounts do you have??? Why doesn't someone in Corp helps us and get this office run right
Amherst I assume.
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Amherst MQ Office
Why is this office allowed to operate this way?? Why is nothing done. I wish this office would be closed and we were transferred somewhere else but it seems like any office in the NE that is closed, is sent to Amherst.
why they keep amherst open
amherst office runs all of the east coast offices. So you are probably safe if you tell HR you want to be managed by the west coast team. I think they are much nices to their MTs
You must not work out of Amherst
I am required to work 8 hours a day, being fulltime, and required to type a certain amount of lines per pay period. If I get my lines in before the 8 hours, I cannot stop working until I have worked the 8 hours. They are watching. Why do I have to do both?
It does not make sense to me. I DO NOT get paid by the HOUR. I get paid by the LINE.
Does anyone have an answer to that one?
RUN FROM AMHERST AS FAST AS YOU CAN.
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Amherst and lack of work
How do you deal with it?? You try to get someone at the office to listen to you and then you start the endless list of 5 or 6 accounts that you bounce around it, trying to meet your line quota in fear that they may take away your insurance and now that the MT's from yet another office closing have been transferred there, I somehow do not know if this will even end. If MT's are out of work, why does the hiring continue?????? Or as someone has said, are they trying to get rid of the higher paid MT's, afterall MQ did say in their SEC report that they expected thier revenue to continue to decline with the loss of accounts and with new accounts coming in at a lower rate due to competition. One of the MT's that was transferred with me to Amherst, actually we have been transferred twice since the closing of our office, has started to do some ASR and was wondering if her pay scale was going to change. Her supervisor made a comment, "I don't think your rate will change, I will let you now" , has anyone had their rate change since doing ASR?????
Does anyone know how many offices MQ had 2 years ago and how many they have now?? Just curious as this was one of the things mentioned in the SEC filing ---about more offices closing--are they going for the Big Four--I was surprised to see that the Atlanta office was closing as I always thought that was one of the Big Four
Amherst needs 2 take a course in managing a business...
from Columbus. Great office! Kudos to ya guys...
amherst paying production and pto only?
Does that mean that if you work at Amherst office, there is no such thing as full-time and no health benefits? Very confused. If the packet states you can work 8, 16, 24 hours are you considered employee, and they take out your taxes. Am I understanding there will be no such thing as SE anymore? Please can some clarify these questions. TIA
Amherst regional office
i hope that you are not referring to the amherst office, that has to be the worse office in the northeast--let's hope that the regional office is somewhere else
I guess Amherst, NY and Ohio but I dont know the 3rd one.
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Why does Amherst not offering anything at all. I guess because they have enough of us idiots to do
what little work there is there is no need to pay for anything at all. I guess they would rather keep hiring than allow us to have work and get a little extra on weekends and holidays. Nice right.
Which office are you in. I am in Amherst and always out of work along with everyone else. What good
do the incentive plans they bring out do if we have not work. Isnt that crazy. You get x amount of money for x amount of lines but no work and now they will give employees more leeway to get their lines in so we will all be fighting for lines at all hours.
I have been with MQ Amherst now for 3 weeks and have continually run out of work. I know this has
been hashed out on here many times but my question is does anyone expect this problem to ever get resolved or should we simply expect to keep running out of work at Amherst forever. I know when they call me about the new pay plan and tell me it is incentive based I plan to tell them they better make sure we have work or their plan is a joke. What can I expect with this office and what can be done to correct it. I dont plan to have to work 8 accounts to get my lines in and have them QA me on accounts I have never done besides. If this problem is long standing and unlikely to be resolved it is time to either get out of that office or get out of MQ so I would like some good ideas and comments on this. We know it exists but what is the next step.
My opinion on QA point plan at Amherst
Yes it is ridiculous and you cannot possibly get a bonus for what they require 15% or fewer reports sent to QA every quarter. $50 and $100; what are they crazy.
MQ Ohio office closing-why not Amherst
What I don't understand is why they are closing an office that is obviously run very well--I don't think I have every seen anything but good about this office and yet they are closing it and continuing to leave the Amherst office open. What is wrong with this picture!!!!
Something is not right here but yet nothing is being done
no answers, but correct, not out of Amherst office.
x
Is this the same office as Amherst. Why do they constantly run you out of work at Buffalo with no
explanation. Well, a lot of offices that are closing are shifting to Buffalo so I will be very unhappy if I lose my accounts and I will be long gone. Are you losing a lot of MTs at Buffalo because of this.
Does anyone work for the Buffalo/Amherst office of MQ and do you get bounced around a lot on
accounts or do you have a main mostly. What can you tell me about these people.
This office may be soon joining Amherst and Foxboro so not sure about that. I have not heard much
good on here about it.
Stay away from Amherst, NY. Bad deal there. No holiday pay, no weekend pay, and on it goes. They
are control freaks. I unfortunately got transferred there no of my own accord.
Is everyone in the Amherst office being run out of work or how are they dealing with this situation
if you are out of work. Anyone with any experience with this at Amherst that can shed some light on what to expect at this office from what you have experienced. Thanks.
Can you tell me about the Amherst office as I just got transferred there and alrady seeing my work
disappear. Where does it go.
Well here we go running out of work at Amherst again. Does this go on all the time at this office as
I just started there. How many accounts do you need to have work there. This whole thing with MQ is ridiculous and they keep hiring. Must be getting ready for something.
Is there a reason that MTs get nothing extra at Amherst and have so many accounts. Who is in charge
that makes these decisions or do the decisions come from Corp and are going to be the norm for all MQ main offices.
Does anyone happen to have the number to call Amherst MQ office. Thanks much.
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Has anyone ever noticed from Amherst MQ there seems to be work in the account and then suddenly
it just strangely disappears. Any clue where it goes.
Well if it is Amherst stick together and all of you call New Jersey. I did and a lot of people in my
office did and I dont know if it did any good or not but when I talked to New Jersey I got the distinct impression that were getting a lot of calls. They were very grouchy for sure. Dont just sit back and take it or nothing will change for you. There QA plan is so abusive it should be thrown out. You wouldnt believe the things they take off for to make sure you dont get QA points. They are a very very abusive office and it seems as though they like to make people miserable so it seems they must be very miserable women. You know, misery loves company.
Are we all from the same office. I am from Amherst and they run such a tight TAT time anything runs
us out of work even a doctor coughing a few extra times and we are out of work.
I have heard really bad things from QA about our overflow that goes to Amherst. Not good quality and
clients complaining because the MTs that are getting the work are making mistakes and not reading the client profile. Good way to lose accounts.
I have heard they will have three main offices. Is there a reason Amherst is so short of work. What
is it they are trying to accomplish. They must be losing MTs if there is no work. No the new ASR rate is not out yet. If it goes low you will see an exodus off ASR I guess so that will mean more MTs on the regular work. It will be a big shock for some of them to see what that is like now.
Warminster office is about ready to close its doors. Our accounts unfortunately went to Amherst. I
understand they are going to have a national system not regional where when there is a hospital that needs help people out of work get work in it. I would rather have a main account or a few I know so I am not sure about this new deal. Maybe they are going in with Spheris.
I would like to hear MQMTs opinion of the QA point plan that Amherst has decided we should all be
doing. I find the things they deduct for petty and ridiculous but I guess that is to make sure no one gets any bonus. Most of what they pick about is really not correct anyway. I wonder who came up with that idea. I think they had better go back to the drawing board.
Dont count on it. We got transferred to Amherst and all of a sudden tons of backups on the accounts
and no work.
Amherst so we make less money and they get more money for MQ and bigger bonuses. Our guidelines came
from Amherst.
Maybe due to the people that manage Amherst. I think MQ would be a lot better off finding new people
up there with all the problems you hear about that office. Seems like something is very very wrong there.
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