Lots. Horrible company.
Posted By: Ex-SSer on 2006-01-26
In Reply to: Anyone work for Softscribe? - Anon
Sound quality horrible, dictators beyond horrible. Late paychecks, constantly changing ways to get lines, horrible management.
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Horrible, horrible place. Lots in the archives.
Lots of stuff in the archives, but it is a horrible
company. Some of the worst ESLs, sound quality horrible at least on some accounts, frequent turnover. I wouldn't recommend this company to anyone.
Lots of posts recently in the archives. Horrible
company
Horrible place. Check the archives, lots of info there.
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
I hope my company flies under the radar. This is horrible what happens to one company sm
after another on this board. The owners must have very thick skin. First TT, then Amphion, now Keystrokes. No one is safe. I hope everyone takes all they read with a grain of salt. I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend. I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it. I don't know how they don't read them; I look just to make sure that no one mentions mine.
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
This company is horrible and you'd be better
off not taking a position with them. There are issues with their line counts with MTs being cheated - this is in addition to horrible management, horrible dictators, horrible QA people ......
Horrible company!
Do not work for this company. They want their work 12 TAT or sooner. They will drive you crazy!!!
Horrible company!!
Do not work for this company. The pay is horrible!!! They pay $4.25 per 1,000 words. That's like 5 cents per line!!!
They are such a horrible company they can't keep
good, qualified people, so they have to give newbies a chance so they can get the work done.
Yup...horrible company
Someone else just asked about them a week or two ago. I worked there almost 2 years ago for about a month as an IC. They are an Indian company. They just have a store front location in Massachusetts, but they only do payroll and HR there. The account leads, QA, and trainers are all in India, and these are the people that you will always be dealing with. I also found that the pay was on the low side. The training was horrible because of the huge language barrier, and I didn't learn a thing. I was always running out of work and the QA, account leads, and technical support, in my experience, were pretty rude. I was even yelled at one time because I called for tech support and couldn't understand them! They also deduct pay for errors. I got out a few weeks after I started. I just couldn't take it anymore. I wouldn't send my worst enemy to work for them.
TTS is a horrible company.
xxx
SS is a horrible company, but as far as the
lack of work I've heard several people complain about it lately and are trying to pick up some part-time work.
They are a horrible company and they did you
a favor if you decided to look elsewhere.
WHAT?! What a horrible company.
x
Had a horrible experience with this company and could not with a
clear conscious recommend them. Check archives or scroll back to November for details.
Sounds like a horrible company to me
They pay 5 cpl, charge you if you send reports to QA, and only pay once a month. Also, someone posted an article about the owner below that was in BusinessWeek. It states how much debt she is in cuz she's not aggressive about making sure her clients pay her. Also, she charges 12 cpl, but then only pays the MTs 5???!!! Why would anyone work for a company like that?
Horrible company. Bad dictators,
platform has got to be the worst thing out there. They are run by a bunch of people who don't know what they are doing. They all tell you to do something different when it comes to the account specs. Impossible to make any money there.
SoftScript is a horrible company, would not be on my
top 10 companies. I haven't worked for Transcend. I hated WMX too. I had heard lots of good things about them, but I sure didn't see it. There have been lots of bad posts about them lately.
Horrible company, they are legit though.
There is a reason they are always hiring. Lots in the archives.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA. I would not recommend them to my worst enemy.
Read through the archives, horrible company.
The dictators are some of the worst ESLs, sound quality is horrific, the reports are so bad I had to basically retype them, flaky QA, management problems, etc.
A horrible company who does not value truth or the employees.
9
Sounds like the company I work for now. Horrible
it. The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure. There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it. Its so upsetting that I'm just about to throw in the towel myself. I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff. They used to pay really, really well and the conditions were fine. Best of luck to you.
Great platform, horrible company
NM
Judging from previous posts they are a horrible company.
THey offshore big time. If you'll search the archives you'll find lots on them.
All the old reviews say they're horrible. Listen to those MTs and choose another company. nm
x
Lots of promises, no follow through. Lots and lots of internal sm
problems. She is recruiting heavy right now as she has a CHANCE at getting a big account back. Even if they get it back, they'll blow it again from poor management.
Need company with Lots of OPs
Looking for a company with lots of OPs available (that can support 300-400 lph x8 hours a day). Need full time employee status with benefits. What companies allow you to do exclusively Ops? Thanks.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
Yup, lots of ESLs.. I like the company though and
after a while, once you get used to them, they are not so bad. Sometimes, I find the US physicians worse with mumbling, etc
There are lots of things a company can tell from
Maybe they don't care about how you pay your bills, but the credit report also has previous addresses (as in how many times you've moved) and previous companies you've worked for (as in how many times you've changed jobs). Also, if there are a lot of delinquent payments, they can assume you'll be interrupted at home (during your shift) with dunning calls. Personally, if I were an employee, I'd hire someone with late payments, knowing they need the job!!
Someone asks about this company weekly. Lots of
info available.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
FC is a great company, very stable, lots of work. sm
The platform is simple and easy to use. You have a choice of transcribing in Word or WP5.1. My only negative is the sound quality. QA is very helpful and responsive. The people are very, very nice. I'm a bit of a perfectionist but still manage to rack up the lines pretty well. Pay is direct deposit, never late, many times early. On a scale of 1-10, I give this company a 9.
I recommend this company to seasoned MTs.
Search on the company board. Lots of posts.
x
Most company web sites have testimonials from LOTS of employees, not just one. sm
Kind of makes you think, doesn't it? They just use that one tired rave review of yours.
As far as not having a problem with you being gone -- you're an IC! You're SUPPOSED to be able to be gone when you need to be. It is another place that doesn't seem to know the meaning of the idea of being an IC, although that is par for the course nowadays and I really cannot point them out as being the only one who does that.
It would seem best to let the CardioScribes thread die, but you had to bring it to the foreground again. 
Was hired for a company that promised lots of work.
do they do this? I checked the archives on this company before accepting the position and although there were similar complaints along with disorganization and some others I decided to give it a try. In retrospect I should have listened to those posts. I'm out of work for the 4th time now, there's no communication. I don't know if my first clue something was amiss was the recruiter with her kids screaming in the background during the interview or the vague answers to questions I had clearing indicating there no transcription experience on her end. Why do companies do this. I have bills to pay and I always, always address this situation - is there enough work, do you run out of work often. I know there are times when work may be low but this consistently happening.
Search company board. Lots of posts recently, all
bad. Each and every one.
Some company lists have been around a long time, so lots of places
s
STAY AWAY from this company! Do a search here. Lots of information, none of it good.
Good company, lots of clinic work, pay on time.
nm
Company emails and paperwork with lots of typos and misspellings
I recently started working with a small MTSO. In just about every email from the owner, I see typos, misspelled and misused words. Also, the same goes for all paperwork I have received. Even the QA manager does the same thing.
Would you bring such things to their attention?
Indian company. If you'll search the archives lots of info
on them.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
I totally agree, your story is mine and lots, and lots of others, please
believe me when I say Keystrokes has been honest like we used to have in this profession. If I can help one Transcriptionist avoid what we have, this will all be worth it. I worked parttime for Keystrokes at the time I was fulltime with ____ and quit, 2 years later I begged them to take me back after once again my paycheck was cut in half, and they did with open arms. I don't mean to run down anyone but a lot of these transcription companies are getting obscenely rich while paying below minimum wage to transcriptionists, playing with dictation and after working for a couple of them you know who is honest and who is not. Sorry I came down so hard but the reality is there are single mothers out there that I bet cry themselves to sleep not able to give their children a decent life because it is easier to steal from us. When companies have millions of dollar to pay for other transcription companies, open transcription schools in other countries, ect., ect., you know there is a lot of money in it. That is all I am saying.
I don't think we work at the same place, but I have been working lots and lots of hours.
Very thankful to have a decent job.
Lots and lots of recent stuff in archives.
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