Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

LATE NIGHT CALLS

Posted By: nana on 2007-06-30
In Reply to: Thanks. I might try this - KSMT2

Call blocking instructions are in your phone book.  These vary from company to company.  Check you phone bill and see what numbers they are using (probably more than one line there).  If this fails and they keep calling (imagine how many lines they actually have) then send them a formal letter stating your problem with their phone harrassment and the exact days and hours of their callsand cc it to all their clients.  Maybe they are hurting for transcriptionists and hope you have changed your mind by now or that, gee, now that you're awake you might as well type?   If anything, this should cure you of them forever and everyone who read your post will remember!  I once had a friend (actually a really nice lady) who had a similar problem (although ot with SPi) that went on for a year.  They woke up her kids and husband, her dog, her cat and she looked so bad from lack of uninterrupted sleep.  That  was in the olden days before caller ID and call blocking.  She finally had another friend convince her to hand out THEIR numbers to car salesmen and insurance salesmen, etc.  That was really harsh, but the calls she got soon stopped and it was apparent that because they stopped that all along they were consciously and deliberately calling her.  Another tactic might be to change your phone number.  Good luck. 




Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

Recommendations for late night PT
Need recommendations for good companies for late night PT, 16-20 hours per week.  IC or employee status not important.  TIA
They called me late last night (sm)
I don't work late at night. I checked my schedule of when they are allowed to call just to be sure I hadn't made a mistake. I am going to e-mail my PS today as well again with my schedule to forward to them. My husband feels like we are being stalked!
It's possible if those reports were all dictated together late at night, when no one else was dic
nm
Submitted resume 9/28 late at night. Received email today. nm
xx
Too little, too late? It is never too late. I am one person, true, but together

Let me tell what this ONE person achieved on her own and then you can imagine what many of us can do if we stand together.


Two years ago, I was working as an MT for a local hospital.  One day, we were told that our overflow was going to be outsourced to one of the nationals, just the discharge summaries and not even all of those.  Two months after they told us that lie, they called is in one by one and fired us because they were outsourcing the entire dept because it was cost effective.  The service they were using was a very large national who I happened to know had a reputation of offshoring.  And I just knew because our little hospital had easy as pie dictators with maybe 4 out of a staff of 200 that were ESL, our work would most definitely be one of the accounts offshored.


I was angry!  Oh, they offered us jobs at the service and told us we would definitely be working on our hospital, but I'm no fool and I knew it would be a matter of time before we were forced to take secondary accounts which would eventually become our primary accounts and our little hospital would just disappear from our queues. 


I refused the job with the service on moral grounds.  I refused to work for a company that offshored.  And then I decided to channel my anger and outrage into something proactive.  I wrote letters to every newspaper in my area.  Every small farming community newspaper this hospital served, and the big city newspaper in the big city close by.  I never dreamed that anyone would pay attention at one woman's rantings.  But a funny thing happened.  My letter was printed in more than one of the papers I sent it to, and reporter from one of the larger newspapers called me and asked if I would do an interview.  I said absolutely.


Long story short, they did the interview and then interviewed the administrator of the hospital.  They put him in the hot seat and asked him about offshoring health information to India.  He had no definitive answers to give except that he would have to look at the contract and make sure that it was stipulated that his hospital's work was not sent over seas.


It was a small triumph, but I took some satisfaction in it.  Two weeks after that and just when I thought all the hoopla had died on my little letter, another letter appeared in the newspaper -- from an HIM director at another local hospital who said as a result of reading my letter and interview, that she had received a number of calls from concerned people asking if their medical information was being sent and transcribed overseas.  She wanted to write the letter just to set the record straight that her hospital employed their own MTs and did not outsource to a service nor did they offshore any of their work to third-world countries.


And I'm still not done.  Still a few weeks later another letter in the big city paper was printed from another HIM director assuring the community that her hospital employed its own American MTs and did not outsource or offshore.


Now, everything has quieted down since then, but I managed to ruffle some feathers and make a point, and if I (one person, one middle-aged work-at-home mother of two) can cause that much ruckus -- think what a whole bunch of us can do.


I think we, as a group, need to take control of our industry and our career destiny and do something.  Maybe march on Washington DC protesting the offshoring of American jobs -- not just ours, but ALL American jobs that are being offshored.  There are more Americans out of work and losing work to third-world countries and corporate greed than just MTs!  Our government needs to hear our voices!  We need to MAKE ourselves be heard! 


Instead of sitting back and pasting little smiley faces in our posts and saying good luck with that we need to come together.  There is no room for MTs willing to accept lower wages, no room for MTs whose hearts bleed for our third-world counterparts, and no room for MTs who want to sit back and do nothing, but reap the benefits when the strong win the battle.  We've reached a critical turning point and it's time to take up the cause and change the future. 


I tried it, but it kept dropping my calls. nm
nm
Ah, so you are the reason I got so many calls
about my schedule and getting stats assigned to me allll day long!!  LOL!  You know who I am, basically in the same boat, and that I applaud them for the same understanding you described
phone calls
Is anybody transcribing for Steve who had the 15,000+ 3-5 minute phone calls between docs and patients, I believe? Just wondering if your making good money or not? Thx
phone calls
Oh my God I am and no I'm not making good money. I wish I had never started this job!!!How many did you get? I got 500 and I have a full-time job?
well, what do you want...phone calls?
They have to get you when they need you somehow.
conference calls

I hate them, hate them, hate them. 


I have worked a few places where conference calls were utilized and INVARIABLY they covered things that could easily have been covered in a memo, in a couple of paragraphs even, only the call would last half an hour to an hour.  They were always a COMPLETE waste of time.   Paid or not, they were just unbearable. 


Conference calls
This just goes to show that not all things suit all people. As for me just give me the work and LEAVE ME ALONE! If there is something I'm doing wrong by all means tell me. One of my new accounts I WAS doing something wrong because I didn't understand how to attach a deficiency. I received a very nice e-mail telling me how it was done and I sent back one saying to let me know if I was still doing it wrong. Got back a very nice e-mail (from Q.A.) telling me to do #1, #2, #3. I got it. Nothing more needed. As for conference calls, I MIGHT tolerate one once a year, IMHO a total waste of my valuable time. I'm happy for you that you went back to your former employer, by all means BE HAPPY, whatever it takes.
No more calls, please. We have a winner.
nm
I thought in one of the calls they
said we would be staying on the accounts we are on with the same platform!? I must have totally misunderstood that... Did anyone else think that, too, or was it just me??
how do you get calls from "all over the country" sm
if you don't advertise or anything? Wow, you must be out of this world!
Has anyone that has posted your resume on here ever gotten any calls out of it or what should I
expect.
Poopy.. why don't you just tell the person that calls
that you already worked 40 hours for the week? Is that so hard?
Yes we got paid for conference calls
.
I always get paid for conference calls.
xx
Well, we seem to get nothing but pladitudes on the conference calls, sm
so honestly, I was hoping to get some sort of info on here. There are a lot of DSGers who are upset and frustrated and could very well jump ship. Then they will have no one but newbies and what will that do to the TATs. I seems to me that a little honesty about what is going on and what is being done about it would go a long ways towards fostering loyalty. Of course, that is just my opinion.
Yeah, the recruiter calls me up,
calls me by my first name and starts chatting. (I wonder who on earth she is?) When I finally establish that she is an SGS recruiter and start asking serious questions she becomes rude and I tell her thank you but I really am not interested. Guess she forgot to go to charm school.
When I worked with her, she made calls

to people when there were backlogs to get more help.  She used to ask me what she could do/offer me to get me to come onboard full-time, so I always figured she was in upper management in order to be able to offer that.


We find out how much of a pay cut on the calls tomorrow.
It'll go the way of the others, no more than 50%.
That explains my unanswered phone calls. nm
xxx
Not always an option; my supes don't want calls at either of my MTSOs. nm
nm
Sounds a lot like the Webmedx conference calls.
1
The short answer is because we get the backlash from these. We get calls from MT's who sm
have had a bad experience somewhere and act like we owe them the world, even though we have never even talked them before. I don't lurk on this board. I come here for information and make posts and help on the word boards. I come to find out about changes such as new equipment and software and opinions on different software.

Perhaps we are all generalizing too much. My request would be for MT's to realize that all companies are not bad and while you may have a bad experience somewhere, it does not mean that you will have the same experience at my company.

Generalizing all Mom-and-Pops together is also not fair. Everyone has to start small and some of us plan on growing. Right now, I have 20 MT's but I want to double that or even triple that and I come here to find out the best ways to get and keep employees. It would be nice to ahve someone come to me and say that they are looking for a change without assuming we are going to be as bad as the company they just left.
Were their new venture capitalists, er, partners, on the calls?
Should be very interesting.
Make the right phone calls and report her
xx
It took me 9 weeks and 2 phone calls to get my check.
I had to leave voice mails and no calls ever returned, but I finally got my check.  I knew someone who was still waiting after 12 weeks. 
As an PT EMT I can assure you playing hrs of euchre during calls
x
Five resumes. Five transcription tests. No calls.

I'm trying so desperately to leave the Q.  I know my job will be done soon there, I can feel it.  I'm hurting financially from all the changes, the ASR, the cut in rates, etc., so I'm so ready for a change!  I did the research, read up on this board and many others, and applied for FIVE DIFFERENT COMPANIES.  Two are IC, the other three are employees.  I will work p/t or f/t, I don't even care, I just need work.  I started part-time with a new company before the holidays only to discover they've over-hired and there isn't any work!  I'm still technically working for them even though I haven't worked in two weeks.


I have years of experience in all kinds of different reports.  I'm a good person with decent skills.  Why can't I get a job?  I'm starting to think it's the whole MQ thing, that there are so many of us out there, we've flooded the MT market.


I work for MQ, and even they don't mute the conference calls.
If you aren't going to allow anyone to talk anyway, why not just send out an email....
MQ and mute-control on conference calls
MQ allows peons to talk on conference calls, but there is also a setting that you (the peon) can use to mute your phone purposefully when the dog barks, the dishwasher whines, the doorbell rings, the kids scream, and the husband starts moaning loudly. That setting is *2. We were reminded of it at the beginning of every conference call, and if the CCM or conference call leader should have happened to forget, invariably somebody would ask within 5 minutes of the beginning of the call. That puts the obligation on the peon to mute themself when they are wandering around their property listening to cows moo and husbands moan, and then to UN-mute themself when they want to ask if they really heard that right??? LOL!

Seriously speaking, it seems crazy to hold a conference call and then not allow the peons to talk. They may as well send out a mass email!
There were 3 conference calls, with each asking various questions (see message)
Perhaps you were not on the same conference call as some of us.
"Hiring Manager", and who calls them that, who exactly do you recruit for that you make 42 K s
recruiting?  You have been asked, but still do not answer.  Fraud?  I think so.  Most recruiters are frauds.  If you do indeed make that much, then from whom?  And what do the MTs make?
company does not answer e-mails or phone calls

Hi guys,


Just wondering if any of you have experienced this.  I use to work for this company full-time.  I went to part-time because we were running out of work and I decided to go back to school (because I am tired of this game with having work and then running out).............


Anyway when I dropped to part-time, my insurance was cancelled (which I know happens) but the premiums are still being taken out of my check.  I have 2 checks now with those premiunms being taken out.............I have called payroll and left e-mails (this lady never responds)............now I am thinking this illegal...........


Feedback please.  I would like to stay on with this company part-time but...........


Email said conference calls would happen in August. nm
s
Spheris, huh? I had missed a few of their interview calls while moving, etc. sm
And lost information about the contacts.  Would anyone know who I could contact?  I filled out an online questionnaire, etc., and they were calling me for an interview.  Maybe I made the wrong decision with this over company.  But, again, everything was completely messed up while moving...Any information would greatly be appreciated!
I meant to say playing euchre "in between calls." nm
x
What team conference calls? Been here going on a year and never heard of them. nm
.
All of the WORK RELATED emails, IMs, phone calls, etc...sm
Up until 05/13, I was a production paid MT that was expected to work a very structured, 6.5-hour shift that was to be performed from 9a-4p. HOWEVER, the constant disruptions that came from my supervisor and other staff members (mandatory IMs, emails, phone calls, on-line meetings, etc) was considered non-productive and had to be made up. It took me 8 to 10 hours a day (on a good day) to get in 6.5 hours of transcription! I was then accused of not sticking to my schedule because many of those hours were done in the evening (after the office went home) and I was finally left alone.

Could you even try to imagine anyone else (regardless of profession)being told to stay after their shift was over to make up any time spent performing work related tasks? It doesn't happen and never will!

Why are we expected to be so grateful to be at home when the only difference is demographics? Oh, and maybe a water cooler...


Eyetype is proud of herself - on other posts she calls herself an old hateful bigot or
something to that effect.  I just totally avoid anything with her name in it - such a waste of eye sight.  Obviously, her husband, if she ever had one, checked out on her, and she's a miserable evil person.  Poor thing, though its hard to feel sorry for her when she's so ugly.
Rather than all those phone calls, why doesn't MQ just do things legally and mail out

defining company policies and procedures, benefits, etc. It seems they just don't want to be legal and upfront with their MT's.


What company does not have an employee handbook outlining their policies and procedures, etc. As of late, MQ does not put much of anything in writing -- even the supes will not respond to our questions by imail, but always calls us back via phone. These phone calls really need to be recorded when this happens. Telephone conversations seem to be all the proof of ANYTHING that we MQ MT's have anymore. Have you ever heard of a company that will not respond to emails. MQ has gotten really bad about this in the last year or so. I would much prefer a company to put things in writing.


Posts from Aug. say hounded by phone calls all day, micromanage your time, and
s
day and night
Overall transform is good. I'd say stay away from accounts with Lisa P as manager. She is moody and flies off a lot. Or should I just say unpredictable.

Transform is good as they are pretty flexible on hours and the platform is pretty decent to work on.
Try a night out and look for a man.

and you might make some cashews along with those peanuts.  They are also delicious covered in chocolate, but that may require you get a few more lines in. 


Hey, don't be bitter, reconsider!  Some of us have learned a lot of from this board. 


Chillax!  Life is waaaaay too short!  


P/S:  Bubble baths and a glass of wine can also cure this kind of demeanor....  Try it some time.  You might like it.... 


Nothing since last night in the ER.
Must be no one has gone to the ER because that is what my account is.
Its only you - last night I
I hate to have to start looking for another job, but things just keep getting a little worse all the time on my accounts.
No advice, but humor.. my girlfiend calls that "the speed of loneliness"
x
Well, I never heard back from them, even after I sent tons of e-mail and personal phone calls
And, I am sure I nearly aced the test. Very simple.