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LA Times article - Farah Fawcett's records breached due to residing on the internet.

Posted By: justme on 2008-11-06
In Reply to:

UCLA staffer looked through Farrah Fawcett’s medical records



Months before employees were caught snooping on Britney Spears’ files, the hospital discovered that Fawcett’s records had also been improperly accessed, her reps say.




Months before UCLA Medical Center caught its staffers snooping in the medical records of pop star Britney Spears, ’70s TV icon Farrah Fawcett learned that a hospital employee had surreptitiously gone through records of her cancer treatments there, documents and interviews show.


Fawcett’s lawyers said they are concerned that the information was subsequently leaked or sold to tabloids, including the National Enquirer.


Shortly after UCLA doctors told Fawcett that her cancer had returned – and before she had told her son and closest friends – the Enquirer posted the news on its website. Indeed, alarming headlines regularly cropped up in the Enquirer and its sister publication, the Globe, within days of Fawcett’s treatments at the UCLA hospital.


UCLA subsequently terminated the employee who inappropriately reviewed Fawcett’s records, according to one person familiar with the situation who spoke on condition of anonymity.


This was the second time that information on Fawcett’s links to UCLA was inappropriately shared by someone connected with the hospital. In a 2006 letter, one of her physicians, Gary Gitnick, informed Fawcett that a former hospital contractor had listed her name on his blog, “suggesting you are a patient and/or charitable donor of mine and UCLA.


While Fawcett, now 61, was being treated at UCLA, officials had been monitoring access to some of her records to guard against a privacy breach – and found none, said Carole A. Klove, chief compliance and privacy officer for UCLA Healthcare and Medical Sciences.


But after the Enquirer ran its exclusive story, “Farrah’s Cancer is Back!,” last May, Fawcett complained to her doctor, Eric Esrailian, and UCLA launched an investigation and looked at additional records. The hospital discovered “multiple reviews” of her records by a worker who was not involved in Fawcett’s treatment, Klove said.


Klove said the hospital found no evidence that the worker either inappropriately disclosed or sold the information she acquired. Klove would not identify the worker involved, citing employee privacy.


Our patients need to know that they can trust that when they come to UCLA that their information will be kept safe and secure,” she said. “When and if we find inappropriate disclosures, we do take action, and that disciplinary action can include termination.”


Fawcett, who is most famous for her work on the 1970s television series “Charlie’s Angels” and a bestselling swimsuit poster, declined to comment.


But associates say the latest breach has left her shaken. She was scheduled to discuss the issue last month with Dr. David Feinberg, chief executive of the UCLA Hospital System, but had to postpone the meeting because she was not feeling well.


She’s been invaded – and these are the people who she entrusted her life to,” said Craig J. Nevius, who is producing the upcoming documentary “A Wing and a Prayer,” which chronicles Fawcett’s battle with anal cancer and her efforts to protect her privacy from the tabloids.


One of Fawcett’s lawyers, Kim Swartz, said his client is reluctant to sue over the leaked information, but added, “This is such an ugly situation.”


This has been very hard for her,” Swartz said. “Not knowing who has her personal information has taken an incredible toll on her and her fight with cancer.”


Fawcett no longer receives her cancer care at UCLA, Nevius said. It is now being overseen by physicians in Germany. She receives follow-up treatment and tests at a different Los Angeles facility and is hopeful for a full recovery.


She is cautiously optimistic,” Nevius said. “Farrah has learned the hard way that with cancer, the test is time. At the moment she has no detectable cancer.”


The incident is the second in which UCLA employees improperly accessed medical records of a celebrity patient. The Times reported last month that UCLA was in the process of firing 13 employees and disciplining 12 others for improperly accessing Spears’ electronic records while she was treated in its psychiatric hospital earlier this year. At the time, UCLA officials portrayed that breach as an anomaly.


Asked this week if the records of any other high-profile patients had been perused inappropriately, Klove said, “not to my knowledge.”


Many workers have legitimate reasons to access a patient’s records, she said, whether for lab testing, pathology reports, billing, medication management or nursing notes.


This is something that we take very seriously. Our employees take it seriously and I think we are actively auditing records to ensure that access is not inappropriate.”


Even with greater attention to medical privacy in the United States, the hospital records of high-profile and other patients have been breached around the country as record-keeping systems have become computerized.


Gitnick, one of Fawcett’s doctors at UCLA, said he finds the violation of Fawcett’s privacy “despicable.”


I have nothing but disdain for people who would do such a thing and who would violate patients’ confidence,” he said. “We just want the best for Farrah. She’s been a wonderful patient and a wonderful person and I’m really sorry that this occurred.”


While angry at UCLA, Fawcett and her representatives reserve most of their scorn for the Enquirer and the Globe, which they say have printed false or grossly exaggerated reports. Among them, Nevius said, are reports that Fawcett was going blind, suffered from shingles, underwent a hysterectomy, had a rib removed and had called actor Patrick Swayze, who recently was diagnosed with pancreatic cancer.


Most painful, her representatives said, was the headline “Farrah Begs: ‘Let me die’; She tells pals she can’t fight anymore.”


Enquirer senior reporter Alan Smith would not address the tabloid’s sources, but defended his coverage of Fawcett’s cancer. “This is a newsworthy story,” he said. “We publish what we believe is accurate.”


Responding to complaints from Fawcett’s lawyers about the accuracy of 14 stories, the lawyer for the Enquirer’s parent company, American Media Inc., wrote in a July 2007 letter that the articles were “based upon information provided by exceptional sources directly in a position to know the information reported.”


One of the most troubling aspects of the snooping, Nevius said, is that Fawcett went by an alias when getting care at UCLA – and so the employee who viewed her records must have been able to learn the alias.


Klove said some of the electronic systems at the hospital, including billing and patient management, must include information on both a patient’s alias and her real name.


After Fawcett learned of the breach, she, her producer and her lawyers all talked to Klove, several participants said. They asked for the employee’s name, with no success. And her lawyers then asked UCLA to give the employee a letter seeking a meeting to discuss the incidents. After being given the document, the worker declined the invitation.


charles.ornstein@latimes.com




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Rochester Business Journal - August or Sept 2005.   And it wasn't all 15 years ago.... charges still pending in 1999 -- but read the article for accurate information on the convictions and judge for yourself. 
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Here is the article

http://www.ajc.com/search/content/business/stories/2008/05/25/ga100transcend.html


If they delete this link, email me; I have the article saved.


Very interesting article.
Sadly, the wave of the future, I suppose. I'm glad to see some of the transcriptionists spoke up, but unfortunately, people who don't understand transcription are always the ones making the decisions! Thanks again for sharing.
This was a great article.

Thanks. 


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Interesting article

 In 2003, Indian employees, who were working on medical records for Ohio’s Heartland Information Services, threatened to release confidential records unless they received a cash payoff from the company.


http://blj.ucdavis.edu/article/604/#_ftn60


 


It's a slightly old article -
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Right. That's what the article said, basically.
That all correct English is the same, wherever the country:

English in India may have a British hangover but by no means is it vastly different from American English or any other correct English for that matter.

She expects Indians working for American countries to have excellent English ... like hers. If only our visitor could write like that, we wouldn't be appalled.

what article?.....and why would I be disappointed?
nm
i looked at the article...
and it still does not clear up the line count issue for me at all. : (
Can you link this article?
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It is definitely going to India....big article
xx
Do you have Link to article? nm
nm
Here is the article - they do offshore

and seem mighty proud about it.  LG states that about 15% of the work is outsourced to India (that was in May, 2008 - number more likely 35% by now), but that the clients are in the U.S.  That was a strange quote, IMO.


http://www.ajc.com/search/content/business/stories/2008/05/25/ga100transcend.html


If this link disappears, email me.  I saved the article.


Good article.
That's right — the Franchise Tax Board and IRS come after you and, at the very least,
disallow your related business deductions.

Yikes, only one more reason not to work for the companies that treat their ICs like employees.
Link to article

http://www.presstelegram.com/news/ci_12022094


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it so that we could read it??
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What is the storyline title to the article?
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Toledo Blade article....let us know on here
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If I understand the article correctly,

the records were stolen FROM a Transcriptionist who was subcontracting, not BY a transcriptionist, probably as a result of a computer being stolen or a home break-in, although the article did not say.  It seems the only way to prevent this type of records breach would be to keep all transcriptionists in-house.  Or am I missing something? 


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company that set up a dummy office in another state to license its hundreds of vehicles there to avoid paying taxes here where apparently it is higher.  I know it is not MT, just seems like Corporate America (or Corporate India) is packed with liars everywhere. 


As far as the MT part goes, I would be tempted to contact the clients and ask if they knew their work was going to India, but then I suppose that could set you up for a bunch of lawsuits.  Still, it would not hurt my feelings if they somehow ended up losing their accounts because of all of this deceit.


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Records theft

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records theft

Amen


Which is EXACTLY why U.S. medical records should
Their poverty and desperateness to survive is exactly why something like ID theft has certainly got to be too big of a temptation to ignore.
that's what happened with the VA records and
the whistleblower from Q is no blacklisted.