Keystrokes employees, could I ask some questions? sm

I got an offer from Keystrokes and had some questions for others employed there. 

How is the family health insurance?  Expensive?

I will be working on the account that is 80% ESL, easy to meet line requirements?

When the recruiter talks about your 'liscense' please what does that mean?  I'm not entirely clear on that one.

I should be getting my paperwork in a couple days then getting started.  I'm looking forward to working with you all. 

• Keystrokes employees, could I ask some questions? sm - NEMT
  • Welcome to Keystrokes :-) I have single coverage on the insurance sm - LTMT
  • LOL, it has occured to me I had a brain fart!... - NEMT

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Keystrokes contacted me early last week about employment and sent me all the pertinent papers to sign and return.  I faxed everything back and was told they would be getting an ID for me for the account I'll be working on.  I haven't heard anything else.  Should I be concerned, or does it just take awhile for things to get moving? I realize there's been a holiday too which slows things down.

Do they offer full-time and part-time? If so, what are line requirements.  Do you have to do your lines within an 8-hour time frame? Is their platform Word based? Audio transferred via internet or phone? Lines calculated 65 characters with spaces? Do they start as high as 10 cents a line? Do you run out of work often? Sorry to have so many questions, but wanted to avoid wasting my time and theirs based on above. Thank you.

Do you run out of work a lot?  How is Radiology workload and pay?

TIA

How does Axolotl define a line?  Do they pay for spaces, headers, footers, & expansions?  Are you docked for blanks or sending things to QA?  If so, how much.

Thanks for the info.

Have a fabulous 4th!

Hi,

Considering applying at Keystrokes: Do they provide the computer and foot pedal? How are they to work for in general? How flexibe are they with hours? Do you have to work a Tues. -Sat. or a Sun.-Thurs. schedule? Are you required to work any weekend hours?  How is their pay compared with other companies? Do they pay for spaces? What software do they use and is it user friendly?  Do they have benefits and if so do they have reasonable insurance? How often are they paid? Do they have a 401K or some type of retirement plan? What is their testing procedure?

I am looking to leave a well known national and am really afaird to make the jump, but saw their ad and good things on this board about them, so wanted to find out a little more before I applied. I just don't want to go from a frying pain into the fire, yuo know what I mean? Anyone out there who works for them at this time, please share your feelings and frustrations with me.

Thanks!

For all you Keystrokes MTs... What is the insurance coverage like?  Is it expensive?  How much PTO for FT?

Also, on their new ad for oncology and ortho MTs it says some are web-based, only need wav pedal... does it matter if you have Vista for these accounts?  Some of their other accounts state no Vista. How does the web-based platform work? 

Just wondering if anybody knows and would care to share before I contact them with these questions.  I hate to bother them when they busy starting new accounts, hiring new MTs, etc.  Any info is greatly appreicated.... TIA

It was my first experience with at-home transcription and I felt underpaid, overworked, and underappreciated.  As soon as something better came along, I left.

I am working as an IC now and I am much happier. Of course, I am very fortunate that my husband has good benefits/insurance so I don't have to worry about that.

I'm starting the job search process and am wondering about the company Keystrokes.  Can anyone answer some specific questions for me, please? 

1)  What platform do they work on?  Word, Wordperfect, internet-based?  How difficult/time consuming is the platform to work on?  Is there a separate demographics screen that may or may not be paid for?

2)  Do they use C-phones, Lanier, internet .wav files, etc.?

3)  Do they pay for spaces?  65-character or gross lines?

4) Do they do acute care, clinic accounts, Radiology, etc.?

5) PT/FT, IC/statutory status?

6) How flexible are they with scheduling?

I apologize for all these questions but I'm trying to narrow down some companies.  TIA

First ULD - be sure NOT to use ATT.  It is really not unlimited and ATT automatically changed me back to 10 cents a minute!  (Good thing I found out before typing all day).  You can use Charter or Com-Cast.  They did not have the other options in my area, so I can't speak to me.

Secondly, the hospital that required the report at the end of each day.  You put your minutes, mr#, and job# and e-mail it in to the person they gave you.  There is time consuming and hassle after working all day, but you just get used to it.  I have found no real easy way to do this.  At the end, just give total minutes, total reports, total lines.

I have not been here for awhile and just saw the posts down below.  Hope this helps.

to here goes...firstly, I don't know about the platform, only that it is Word based. Secondly, I have many years cardio, and thirdly, no the test was not hard. Still looking for any answers to my questions above. Thanks in advance.

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 

I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.

I was there for the promises and guess what Keystrokes is making good on those promises. 

I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 

I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.

Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.

Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!

I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.

employees have to wait a YEAR?  Isn't that a little unfair and discriminatory???

And since when is $12-15 an hour considered GOOD in this profession?

Is this thread real?  April Fool's Day isn't for another 4-1/2 months!

Every single MT company is full of BS these days.  They turn our homes into sweat shops, they cut our pay.  They have no consideration for our feelings.  MTs are job hopping just looking for a decent deal.

Wouldn't it be wonderful if there was a company with high standards.  A company who gave so much in the way of decent treatment, time off, flexibility, civilized treatment, appreciation and good pay, and I mean very good pay.  Can you imagine what it would be like to have every MT in this godforsaken lousy business clamoring for a job with your company?  All you have to do is be FAIR, pay decent WAGES, treat people like HUMANS instead of machines.  You would never be posting a help wanted ad.

Man, I wish I could do it myself.  I would have the best, brightest MTs out there becasue I would attract and draw them to my wonderful company instead of nickle and diming them to DEATH. 

throwing muck and personal attacks all over the place, especially at the company (ies) they left.  I also know the company monitors the board which resulted in the formulation of the language of not allowing the company named to be posted.

As for not wanting a good thing to leak out, I've always been a cheerleader and am of the opinion that if I can help my employer grow by being a good employee and bringing other good employess to them, then that adds to my job security and a recognition by the company of my being loyal to them.

Maybe that's the part that has so baffled.

I got hired for Radiology not acute care...

I only mentioned that again because there were some posters last week who were running out of work at MDI-MD and were afraid they overhired but I think those were acute care MTs...

at a company where I worked for 4-1/2 years from home, then about 10 months in the office.  I ended up leaving  the company because of what I saw happening within the office.  The owner was a great person, but left much of the day-to-day operations to the office manager.  If someone called in and needed extra cash because they wanted to put a child in a private school, she would take work from someone else and give it to the needy person...now keep in mind that the person needing the extra cash didn't actually HAVE to work because of the husband's income and the person whose work was taken away was single and had no other source of income.

This is just one example, but it happened like this A-L-L the time I was in the office.  I lost total respect for the OM and then for the owner for knowing it was happening and allowed it to continue.