Keystrokes-disorganized accounts, broken promises, moody owner
Posted By: Long Gone on 2006-07-14
In Reply to: POLL:Worst company you ever worked for and why? - ashleyM
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Precyse. Disorganized, low work, broken promises.
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Never talked to the owner? No wonder you have not had broken promises. Consider yourself lucky!
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Yes, sad reality we have here. Again, I saw broken promises and expectations. That's the name of
this game. How I wish it were different. If someone is luckily enough to have a decent job, it is either good pay, expensive insurance or bad pay, cheap insurance. You just cant wish. The only way to get 12 cpl is to get your own accounts, which is sometimes a pain too.
Broken promises, messed up pay, endless drama. Good riddance!
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Re: Survey below. Why would someone say that an owner is moody. Why are they sm
talking to the owner at all? I have never talked to the owner of Keystrokes and I have been there for over two years. I have never had a broken promise. I have plenty of work to make my line count and 24 hours to do it. I have high QA scores and do not get bothered, which is important to me.
To each his/her own.
Keystrokes owner
Hi-do you know if Keystrokes owner is named Jill?
Keystrokes owner
Thanks, I actually found that out when I went to the website. I used to work in a hospital for someone who lived in Yorkville and started her own company who was very nice and great to work for. I was thinking, WOW, has she made it! Thanks
Keystrokes does not and never will. The owner is very vocal about this. nm
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You obviously know nothing about the owner or the company. Many accounts are going to internet base
Long distance is not a big deal with digital connections.
Not Keystrokes. I have talked to the owner at a few conferences and I liked what she had to say abo
She said that as long as there are U.S. MT's willing and able to work who can do a good job, she will not consider offshore transcription and that with all the MT's here, there is absolutely no shortage and no reason to even entertain the idea. She told me that their goal is and always has been to be the largest U.S.-only transcription service. We all received t-shirts for MT Week that said All-American Team.
I am proud to work for a company that believes in the U.S.A.! If the owner's goals are agressive and part of the plan is to stay in the U.S.A., I want to work with them for the rest of the my working years.
Moody
The owner can be a moody person and expects MTs to comitt as an employee, but contracts with you as an IC.
QA people are moody
QA people are very, very moody. I left them.
QA people are moody anywhere you
as a Transcriptionist and make their job easier. Let's face it, we all have a job to do and unfortunately the QA person in this situation is at the bottom of the pile. That's probably why your not QA.
We're all moody at times. I would never want to be in the shoes of one of the sm
big service owners. I imagine I would be postal, not just moody. I could never run a service of that size and be in a good mood all the time, could you? Have you tried? Didn't think so.
Keystrokes does for a few accounts. nm
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Keystrokes has a few accounts that use it. nm
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Keystrokes PT accounts sm
Hi! We typically assign our PT accounts by location. Our smallest location has about 3 dictators up to our largest location which has about 8 dictators. Discharge summaries are anywhere from 1 to 5 minutes in length and initial evaluations are up to 10 to 11 minutes in length (dictation time). Some of our transcriptionists type on two locations as well, it just depends on the amount of work you are looking for. Ortho experience is also a plus as we can cross-train you on our ortho accounts if that is of interest to you. Please let me know if you have any other questions or concerns.
Aimee Carlson
Keystrokes Transcription
Keystrokes has a few accounts w/DQS nm
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Keystrokes accounts
Do you happen to know what areas they are needing help in? I am not too happy with the company I am with now and time to move on....
Keystrokes used to for some clinic accounts nm
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Does Keystrokes use a security fob for their accounts? nm
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Keystrokes oncology accounts
Has anyone started on the 2 new oncology accounts for Keystrokes? If so, how are they? Do you like the platform? Are you able to get good lines?
TIA
Keystrokes accounts have more than one platform
Every account has a different platform (it depends on what the client wants to use). Some use ExText (which both of mine do), some Meditech, and some are on other platforms that use a C-phone.
Keystrokes has at least a couple of accounts
that use Chartscript. I worked on it for quite a while and loved it. However, I'm not entirely sure if we're hiring at this moment. It wouldn't hurt to ask, though!
Keystrokes has a lot of old MQ accounts and a lot of 500+ bed hospitals. sm
Not sure if this is the one you are thinking of, but it is very heavy ESL, but only about 75% if even that. I do have to say that once you are used to the Hispanic accent, it's a great account, but it does take time to get used to it.
I know they have a few new accounts starting too, but I don't know much about them as I am not looking to move accounts and have more than enough work now!
For Radiology, try Keystrokes. I know they are hiring on one of my accounts. sm
The hospital just hired KS to do their whole department. I think they will be doing their Med/Surg stuff too.
Vista will not work with Keystrokes accounts
They say right in their ads what operating systems they are compatible with, and they are not compatible with Vista yet. I asked this when I was first hired 6 months ago because I was going to put Vista on my work computer before I started, and they clearly stated that Vista will not work with any of their accounts yet, so I stuck to XP. You were not fired. Your system simply will not work on their accounts. All that you need to do is get a copy of XP somewhere and install that over Vista and you will be all set.
Keystrokes does not, although some accounts have shifts required
I don't know about all the accounts, but my understanding is that no one punches a clock, although some people are more held to shifts than others due to the client needs/requirements.
The best place for radiology is by far Keystrokes. There have a lot of rad accounts and sm
I know of a few more that are starting this week and the next few weeks. This would be a good time to check with them. I have worked pretty much everywhere before KS. I have been with them for 2 years now and have steady work, good pay and love my account! My backup accounts are good too but I never have time to work on them.
Keystrokes does not use Emdat for any accounts. I just verified this. nm
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Information on Keystrokes Radiology Accounts
I would like to hear from anyone who WORKS at Keystrokes doing their radiology accounts and how it is going for them; i.e. pay, enough work, do you get paid per line/per report. Thanks so much!
Doesn't Keystrokes have strictly OP accounts?
I thought they posted not too very long ago for a position that was strictly ops. I don't work there so I don't know first-hand, just sorta recall seeing it on the job seeker's board.
Good luck with that search :-)
Just curious. What program does Keystrokes use on the ortho accounts?
:-)
Broken hearted
Well, hence my ID name, Happy MQer, I am becoming an unhappy MQer with all this info I read about what others are making. It really is frustrating to me. Makes me feel like crap. I know I am a low producer, usually only getting between 4000 to 5000 lines per pay, but still, I find it very unfair. The sad thing is that I really LOVE working for them.
sorry for my broken message.. sm
I meant that is where a lot of work is going at the place I work now. If they are run by Indians, why not send the work that way instead of constantly running ads here? Dumb question huh? 
Keystrokes accounts are stable. The company treats every customer
like their only. No accounts have been lost. I have been there for 3-1/2 years. Same accounts plus double since I started.
So much for promises! Must not
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They outsource to India. Broken down
a lot of times. Management stinks. Its better now with team leaders, but the top dogs are really low class nasty and payroll person is worst there is. Support from office and from the computer end of it is horrible. And don't count on 9 cpl. My friend and I got stuck at 8.5 and now they will not give raises. Accounts are horrible.
You sound like a broken record!
In every single one of posts you say the same things over and over. You sound like a cynical know-it-all.
Is all Keystrokes work done on Lanier or Cphone systems? Do they have any 'net accounts? Thx. nm
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I agree..promises not kept..sm
they promise hourly pay during training and then give you a few hours over the phone and you're on your own for production rate. Didn't like the bulky platform either.
No promises of work
whatsoever, when asked, what are you expectations for work, answer was I have no expectations. How does that sound?
How about promises for work?
I was promised an account with loads of work that I was suited for. It never came about. Their book is fine, if you work in the office. My best move was getting out.
Cindy, you sound like a broken record, over and over and over
again. If I were management, would I not be throwing a name out there to get people on? Have you even done VR or are you 1 that is spewing out things you know nothing about? If you call my making around 20,000 little over a year big money, then you need to return to school and take math again. The problem with most on here is that they will sit around and wait for the work to trickle in to them rather than go out to get a job.I know the work situation is not the best in the world now but even before now I read where I have children and therefore cannot leave my house. The MTSOs probably know this, anyone can read this board. I had an old boss to read my postings before when I wrote against her company so I know they do. The money will continue on a downward spiral and basically the MTs here are just sitting back and waiting for it to happen. I would love to make what I did in the 80s/90s but those are times in the past for me. Thank goodness I do not have to make the big amounts as before but then I have worked so long now have social security coming in. Laughing when you say management, yeh with short term memory problems here!
Keystrokes accounts all count the expanders as characters printed with spaces, not the abbreviation.
I have checked it, but we use Shorthand. What are you using?
Platform great...promises not met
I disagree..The platform EXText is great and I do it for another company now. However, promises were not met as I referred 2 MTs to Medware and did not receive referral money promised by the recruiter. Also, too many accounts to have to switch from one to another because there is never enough work, as I stated in my last post. I would not recommend MedWare. Good luck to you in your search. :)
I wouldn't do it if I were you. Promises that never come true! nm
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Most companies fall short on their promises
either in the interview or in the first few weeks of employment. Just like any small business, things are more likely to go sour in the beginning and not the end (usually). I have been through bait and switch with work and expectations in regards to scheduled time worked because I am an IC. This is my biggest pet peeve.
I've been doing this for 19+ years.
My first SE job: Dangled a job at a time and IM'd me literally to death. I had to give it up. My nerves were frazzled.
My first employee job: Was wonderful, but I had a death in the family and had to give it up during the training phase - couldn't commit. I was executor and decision maker. When I went back a few weeks later to begin training, the company had changed my days to work - so I couldn't commit. So whose fault is that?
My online job I've had for over a year now and is wonderful. They know the true meaning of IC.
I have my own accounts that I've had for 10+ years and one new account that was a physician from an on-site job that I had and liked my work. He's an ESL and begged me even when I really didn't want to have to pick-up tapes.
Another company I have been in contact with through a friend's recommendation is now on the job board needing help, but told me they were only looking for acute care, so.......... Do I go there yet once more? This would be an IC job.
Your post is long, but I can tell you this: You will have a hard time finding companies that pay, are willing to give you a steady stream of work, and come through on what is promised.
As far as the company providing HR and equipment, they should. I test for free, I train for free, and I study and learn new accounts for free until I've built up production. No one is that productive on a new dictator from day one especially mixing that with learning a new platform.
So, yes job-hoppers are there, but what can we call MTSOs that advertise and then not come through in the end for us MTs? I guess there are no names for that......... What do we call an MTSO that treats us like employees, but pay us low wages as an IC?
I love my job! 
They started looking in 2007. No promises. Now it is a reality and yes, they are paying half. sm
They always come through. Why do you tell lies on here? They are the best out there and those of us that are there and have been a while know that.
They still seem to be disorganized from what I can tell, but
I didn't have any of the particulars as far as pay, etc. Their test was a killer though.
Very disorganized...just me...nm
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