Keystrokes New Docuscribe Account
Posted By: Mary on 2008-08-20
In Reply to:
I asked this question last week and would like to check regarding if transcriptionists who were hired for this account feel any better about it yet? Last week there were a lot of negative posts stating too many ESL dictators that were very difficult and they were not able to produce a good line count. Has it improved any for you? Also, how do you like the Docuscribe platform?
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Keystrokes Docuscribe Account
Did anyone out there get hired a few weeks ago by KS for a new account that is on the Docuscribe platform (the same one that MQ uses)? If so, how do you like that platform and how is the account? I am very curious about this because it stated in the ad that they will be putting a lot of new accounts on that platform in the coming year. Please share your experience thus far. Thanks a bunch.
For any Keystrokes MTs on Docuscribe
How do you feel about the Docuscribe account now that you have had a chance to work on it a while? I read there were lots of ESLs, but how is the work load and have you gotten into a rhythm with it? Thanks.
I just started on the new account with DocuScribe. It is the same as MQ. sm
I worked for MQ for a long time. When they got this new account, they asked if I was interested in changing accounts because I had the experience with the platform. It is the same one exactly. The difference is that KS has a lot of work and we are not pooled. They have taken on a lot of MQ accounts in the past few months. I think that they have a great reputation with their accounts and in general and that the fact that they do not send work offshore is very important to hospitals. It is to me :)
Does Keystrokes use Docuscribe? How are they to work for?
I am tired of geting burned by some of the companies that advertise here. I want a job that has a lot of work, does not outsource and have good accounts.
My resume is looking worse and worse because I appear to be job hopping. I want to find a good company where I settle in, work hard and retire in 7 or 8 years.
I worked for MQ for 11 years and loved DocQscribe. I just saw an ad from Keystrokes that they use it and want to know if they are as good as they seem to work for.
This is so confusing. Most of the companies either run out of work, send work to India or conveniently forget to pay for work done. Help! I need a good company!
the account I'm going to be on with Keystrokes...sm
will pay by the line at 8.5 cpl. I will need to make 1200 lines/day. Good luck to me huh?
Keystrokes ER account
Anyone out there who works on a newer ER account that is on ExText platform? At first we were on just one site and after we caught that up, we were placed on another site and told they were going to change us each week between the two. After about 3 weeks, the hospital sent KS an e-mail stating they did not have enough work for all of us and that a meeting would be held on Monday to find out what they were going to do. It wasn't until Monday afternoon that we were told we could work again. Is this a normal thing to happen for KS? By the way, we were never switched over to the first site which is a great account but have been left on the second site, which is not a great account. Do any of you know if this account is only an overflow account? It sure seems like that to me. Also do any of you have problems understanding some of the dictators, or is it just me? I would love to hear from any and all who would care to share their opinion about this. Thank you.
Keystrokes does. I am on an ortho account that is sm
busy, consistent and very well run. I know that they are getting more of the centers with this group. I have been there since February and plan on staying until I retire.
Keystrokes -ortho account
Does anyone have any info on Keystrokes ortho accounts? Have you worked on them or tested with them for an ortho position? What is the testing like? Thanks!
What platform is Keystrokes ER account?
nm
I am on an internet account for Keystrokes. It is ortho but my
friend is on a clinic account that is internet for them.
Well then Keystrokes is getting some of MQ's account then. Won't be midsized for long.
x
Add Keystrokes to the list. I have an account with ExText. nm
nm
how is PT account with Keystrokes? Thinking of applying..sm
I have many years of ortho, PT, and PM&R experience. Just curious in regard to KS's PT accounts... the number of dictators you are assigned and length of reports..are primary accounts available?? Thanks for any information.
Keystrokes occupational health account.
Anybody currently working on this account? Care to share your thoughts... Are there lots of ESLs? Any other comments are appreciated.
Keystrokes does not overhire. There has been so much work on my account sm
that they are begging for overtime (and paying 1-1/2 times normal rate for it which is better than other companies that I have worked for!). One thing that no one can say about Keystrokes is that they overhire. They make sure we all have enough work before hiring more on an account. Yes, I have talked the owner about it so I got that information direct.
Also, I think the above poster is right. I think Becky is one of the owner's right-hand persons, her and Karen both. They are both very helpful, as is Jen who answers the phones and a few others.
They could get rid of the IS manager and a lot of us would have a party. She is horrible to deal with but I think is related to Lee or Jeff because she has been there a long time!
Does anyone know if Keystrokes has a neurology account? I just wandered about this.
Thanks
I am on a Lanier by the line rad account with Keystrokes. sm
I love the account and using a Lanier, even though I know it is old-fashioned. I also have an account with them that is by the line but uses a wav pedal, and even though I am on that account less often, it has a lot of work.
am on a Lanier by the line rad account with Keystrokes. sm
really? by the line?? is it more than 6.5? i may have to apply with them
I work on a Meditech account (not with Keystrokes)
and they have also prohibited cutting and pasting. Just because it looks okay on your screen doesn't mean it comes out okay on their end, I guess.
I work on an ortho account. Keystrokes is just wonderful! They will help you in every way possible
and seem to really care about each person. They have been very good to me and I am very thankful to have a job with such a great company!
Keystrokes just got an account with DocQScribe that starts in a few weeks. sm
I am set to apply there as the company I work for lost it to them. My supervisor was upset because she really tried to fix it but her boss did not care. So I am going to try to follow the account to keystrokes.
Keystrokes--Ortho account IC status. Anyone know what the pay is?? Thinking of applying. Thanks
nm
I just started with Keystrokes full time and am on a Meditech account. sm
I would not call it my favorite platform by any means -- I think it is rather slow and cumbersome -- but with the addition of ShortHand and getting used to how things are done, I am picking up speed and hope to be at my normal level soon. One of the pluses to Meditech is that you can access the patient's chart and see other reports dictated, plus lab reports, x-rays, etc.
DocUscribe...
platform Medquist uses that we all know and love. 
DocuScribe
Anyone know how this platform is?
Docuscribe....sm
That account is full of horrible ESLs. I like Docuscribe, but the ESLs, I would say, make up about 60% of the account. It is awful, I won't deal with this much longer. Changes to account day in and day out sometimes 3 times a day...Can't get production going, always something changing....but what can one expect considering where the hospital is located. I am so disappointed.
Docuscribe
I work there and love it. My account just went to Docuscribe and I love it. My production has jumped a good bit. I have plenty of work just about all the time and they leave me alone, pay me on time, etc.
KS regarding Docuscribe
Is KS still looking for people to work on the big account they started a while back? I know it was utilizing Docuscribe and I was hired for it but because of the great amount of ESL dictators, I decided not to stay with them. I really didn't mind the Docuscribe though, and can't figure out why they would require experienc on Docuscribe. I didn't think the platform was difficult to learn at all.
Would love to be on Docuscribe at KS
love to be on it again..it beats Meditech any day!
I went from Docuscribe to Extext. It only took about
a week or so to get up the required line count; but I had to put all my short cuts in over again, so that slowed me down somewhat. All in all its not a bad program.
DSG out of Atlanta uses Docuscribe. nm
nm
They are saving a fortune on Docuscribe (sm)
Since switching most of us have taken a deep dip in wages. A little perk to keep morale up wouldn't hurt.
Anything out there part time DocuScribe except MQ? n/m
x
They are the ones calling it Medquist Docuscribe, not me. nm
Bayscribe versus DocuScribe. Which is better?
I've used both but wondering which people generally prefer. Me? I'd have to say DocuScribe is more user-friendly to me. Ideas?
No. We use DocuScribe and have no intentions of selling to MQ. sm
They have a separate department for technology, used to be Lanier, and they keep it separate. It is the same as using WebChartMD or EmDat. We pay what we use.
I know of Meditech, DocuScribe, TA+ and ExText for HIM and sm
Radnet, Meditech, HBO Star and Misis for radiology.
All of those are compatible with Shorthand.
Does/Did MedQ use Docuscribe program?
I quit the big Q several years ago and can't remember what program I used. (Old age memory problems, LOL). Does anyone know if they do or did use Docuscribe? TIA.
Does Smart Type work with Docuscribe? sm
entertaining an offer and need to know about this. Thank you.
I work on Docuscribe (not MQ) and have also worked on Chartscript in the past. My line counts went
down significantly when I went to the DQS platform. Don't know if it is being manipulated or not, just simply stating the facts as I have seen them.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm 
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm
small companies but another service owner told me that she heard that Keystrokes sold to Transcend. Is this true?
I posted this down below but meant to post it as a new thread. Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
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