Keystrokes Info

• Keystrokes, need info. Good? Bad? - Regina
  • Have been with the rest and now with the best, Keystrokes! Without a doubt! - Movin' on
  • Do you have to work weekends? - nonnie
    • Was asked when hired, told them I wanted M-F... - anotherMT
    • It depends on the account. I do not work weekends. nm - KS MT
    • yes, you have a certain amount to turn in by Sunday night at midnight, but you can try and type it - nm
      • Do you mean in addition to your reg Friday work? When do they give it to you? - nonnie
        • my work loads anywhere from the morning to late afternoon... - MtMom29
        • I have all weekend to stretch it out and work as I please. No big deal really. - nm
  • How is their tech support ? - txmt
    • Their tech support has always been almost instant, very, very good!!! - Movin' on
    • No one answered this. Does it mean what I think it means? - Red flag
      • I have never had problems. They respond fast. But then again, I have only had sm - KS MT
  • I have been with Keystrokes since October.... - MtMom29
  • I have been there since last September and like it very much..(sm) - Another OhioMT
  • No complaints here. nm - RadMTtoo
  • keystrokes - kitty
  • Keystrokes Feedback - Denise Thompson
    • Thank you, Denise. Couple of questions . . . - Regina
      • Keystrokes Info - Denise Thompson
        • How about pay/time off benefits? Thanks - nm
        • Thank you for your help! - Regina

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small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 

I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.

I was there for the promises and guess what Keystrokes is making good on those promises. 

I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 

I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.

Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.

Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!

I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.

Has anything changed in 9 months? Particular worries are the invoice/pay time; one post mentioned 2 to 3 week wait and another post stated 1 week. Info from the company states pay is sent out 10 days after the last day of the billing period, but we all know what is said and what is done isn't always the same. Another concern is the platform; some mentioned it was slow and cumbersome. They have 2 platforms from what I can gather.. Are they both slow? It seemed like certain specialties were done on certain platforms, or at least that is what I got out of the archives. I really hate to jump from the frying pan to the fire so any info would be VERY much appreciated.. the good, bad, and the ugly! TIA!!

Along with the platform, ESL %, pay range, lpd required, split shift or 12-24 hour window available, I would be interested in knowing your personal experience with this company, what type of relationship you have with supervisors and other coworkers, etc.  Otherwise, the all the 411. 

Thanks!

love working there and why? Do you easily meet your incentive pay or as past people have said, the ESL are so bad that you never meet the line count. I need current and new information. Isnt there a company out there that has a handful of happy employees or does all of them have both the haters and lovers. It is so hard to sort out fact from fiction sometimes and all of us have different expectations. It kind of goes along with the one man's junk is another man's treasures theory, I suppose.

I was hired by Keystrokes for clinic work back at the first of June, worked 1 week, and then the account was lost--no real explanation for the reason.  I've been trying unsuccessfully to find out when or if I'll be put on another account since then (over a month now).  Has anyone else had this experience? 

I went with Keystrokes because of the mostly positive comments from this board and others.  I don't want to badmouth anyone, but these actions seem to uncharacteristic of them, and the lack of communication is really taking its toll on me--why wouldn't they let me know something?!! I understand most of their accounts are radiology, and there may be problems placing me on another clinic account, but I need to know something! 

Thanks for any insight--

I AGREE WITH YOU KEYSTROKES QA...

Hi Kim,

I understand your frustration with all the negative heckling that goes on on this board and your need to want to clarify who you are with your real name.  BUT, I seriously would not post your telephone number, just to justify who you are to a bunch of strangers calling you Lee.  It is way to easy for anyone to locate somebody with a phone number these days, 411.com, google, etc.  You just do not know who surfs ANY site on the net these days and that is a safety risk. 

Case in point, my dear niece is trying to adopt and posted her number & area on an adoption board of all places, for anyone to call with info on a certain agency....it took the police who caught the creep who had stalked her, first by phone, then in person, to figure out where he got the info.  He told them that he just wanted to "help these poor women to be able to conceive the baby they wanted" take that any way you want but believe me, from the calls she got, it was purely sick.

Just an FYI about safety on the internet. Not worth your own to justify to a bunch of hecklers.