KS employee using Vonage, get disconnected every 4 hours no matter what!
Posted By: tweets1932 on 2008-01-08
In Reply to:
Does anyone else have this problem? I work for Keystrokes and must have unlimited long distance so I use Vonage. NO MATTER WHAT, every 4 hours I get disconnected. This has happened when I'm in the middle of a report and when I dial back in, sometimes I DO NOT get that same report back (which is obviously a pain....) I try and watch the clock and disconnect myself on purpose around the 4-hr mark to avoid this. Does anyone else know how to get around this???
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I don't think hours matter.
I don't think hours matter. However, I would encourage you to get definitive answers from them.
I work 6-7 days a week by choice to get lines in so I can't verify whether weekends are required or not. I also give them a very general schedule as to when I'll be working and they don't have a problem if I need to change it.
Communication is great. My supervisors generally get back to me within a couple hours.
7 cpl is an insult - no matter what hours you work.
.
Employee or IC...doesn't really matter. sm
I've done both and have run out of work doing both. The job I'm currently at is an IC position.
Keystrokes is the only one there offering employee status. Does that matter? nm
s
Agree 100% professionals should be courteous at all times no matter what employee status
...........................................................................................................................................................................................................................................
I would think it is a certain amount of hours or lines a DAY. But not employee, so can't say
:+
Are you ever able to get OT or work more days or hours if you want if employee.
Thanks for the input
Can someone tell me the difference between IC and employee and what hours are you expected to work
as an IC. Are your hours flexible as an IC.
It's not rocket science - you need specific hours = hire an employee (sm)
You need a specific TAT but not specific hours = hire an IC. The IRS, each state's Workers' Comp laws and so forth make it VERY clear about what determines an IC and what determines an employee. If a company needs someone from 4:00-8:00 p.m. Mon-Fri, then that is a part-time employee, and in some states automatically a benefited employee.
For example, if you need a housekeeper or nanny for specific hours, that person becomes an employee. I vaguely remember a politician getting in trouble for this a few years back - not paying taxes, etc. for a nanny, by calling her an IC when in fact she was an employee.
Well it appears that that number has been disconnected.
:
Have you had call waiting disconnected? That will cause that.
nm
Any of you MT's up early this a.m . and trying to work, but got disconnected from VPN and cannot
logged back in to work?? Don't know if it is a server problem or what, but cannot log back into VPN.
Sorry, I work 15 hours a day 5 days a week and 5 hours the other 2, when I come here I dont proof.
nm
Vonage.
x
Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com It's voice-over-IP and you pay about $29 a month for unlimited long distance. I used it with MDI's system for a long time.
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD
I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though. 
Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use. 
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's business plan. I know because I have them, kept my same plan with them but added Vonage long distance with their router.
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...
Vonage
Is anyone else having a problem with their foot pedal. This just started about an hour ago.
Yes - Vonage (sm)
I have been using Vonage with C-phone too for months and it works great. I got the $50.00 unlimted plan - and unlike AT&T and some others, it is TRULY UNLIMITED. Hope this helps!
vonage
vonage
Why would they give you a choice of 16 or 24 hours. Usually part time is anything under 37 hours.
That is extremely odd. Well they must have something up their sleeves. Well I will be working elsewhere part time as well as with MQ as I have no intention of sitting 40 hours with no work from Amherst and be expected to have 150 lph with no work. What is all this window of work time they said they would be giving everyone. I figured all along they would do away with SE. I have already been looking around and ordered a new computer to send theirs back.
Any companies that allow line count rather than hours or less than 20 hours per week? (sm)
Wouldn't mind having something extra especially with Christmas and general winter expenses coming up but working a FT job and really don't want to do another 20 hours on top of that.
the day has 24 hours, I work only 6-8 hours, so, lots of time to post...nm
nm
I have Vonage they are great
Vonage won't work with many (sm)
MT set-ups, like C-phone or Lanier. Onesuite.com worked for me -- also got free fax service with it.
So if not Vonage-What else does everyone use with their C-phone?
I really have no idea what is left!
Oh gosh! Not Vonage! Now this is looking very bad...sm
Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
Vonage is good......but not if you have
With high speed internet, it is clear as anything and very cheap at about $25 a month and the first 3 months are free and the equipment is free. Good luck!
vonage is compatible with 911 - you just have to set it up - nm
x
Vonage residential - staying away from anything
x
Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.
Vonage, but also have regular ULD as a backup
I spent about $45 a month for the 2 combined, both residential plans. If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system. I haven't had any problem with Vonage for the 2 months I've been there and using it heavy. I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that. I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.
Be careful with Vonage. My friend uses
I tried using their modem, I no longer had any internet access. Called Vonage and they said they never had this problem before, but they hadn't worked out all the bugs yet. All 3 of my computers would not work. Had to call my DSL tech department and it took all day long to finally get back on line. Somehow Vonage fouled up our IP address in cyberspace. So I lost a day's worth of typing because of trying to use Vonage. This is very recent, only a week ago.
Vonage, but I know it doesn't work well everywhere (nm)
x
Vonage wouldn't work well enough. I'm in MI if that
helps.
If you do decide to go with Vonage, WARNING: (sm)
Make sure the person who is taking your order understands and speaks coherent English. I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me. This made me very uncomfortable as far as their competency.
Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with. The call ended by the customer service rep asking me to call back later. What a hoot! Yea right buddy. NOT!!!!
I have had Vonage for over a year now and love it.sm
Why hassle with phone calls when you can order it all online at Vonage.com? That's what I did and had no problems. I sympathize, though. I hate when I call and get misinformation, put on hold forever, or some other aggravation.
I had Vonage Friday of last week and
I work for MDI and use Charter. I don't know if my problem was with the cable or with Vonage, but I would be at the end of a job and the Vonage phone would just cut out...sometimes staying connected, just not operational for a little bit (30-60 seconds), or worse, it would just cut off and I lost the job. The job got stuck in never-never land and I could not get it back to finish transcribing it. One job cost me almost 100 lines. So, on Tuesday I got Charter's ULD...the independent sales rep gave it to me for $15/month.
Vonage - 7:00 a.m. central time (sm)
I just tried mine - and it is working fine. Just wanted to let you know...Hope you get yours worked out. I'll check back here in a while to see if I can do anything to help you. (I had the Magic Jack when its pedal SUDDENLY stopped working a few weeks ago and changed to Vonage. I has worked great since...
Must we choose either 8, 16 or 24 hours. Why would they want someone only working 8 hours a week.
That is less than SE are required now.
MDI-FL. Approximately 7 hours a month x12 months =84 hours
And your PTO acrues from day 1. You are just unable to utilize it until after 90 days. They have excellent benefits.
You can have insurance at 30 hours with Encompass, 32 hours with eTransPlus. nm
Vonage uses your DSL high-speed lines.
Doesn't affect your local service at all and won't replace it, either. It's the same concept as having your DSL and regular phone service.
Starting to panic about using Vonage for LD - need opinions
Thought I was a happy camper waiting for my phone adapter to arrive with my problems for LD solved, ready to give my 2 week notice to MQ - then I found print outs I had from searching for a carrier one other tmie & found one where a bunch of girls using it ended up being knocked off of it too. I'm really starting to panic. I have SBC and know all the problems people have had with it - so that's out. If you're using Vonage - how long have been using it ? Any problems ? I tried e-mailing them and got a stupid "canned text" message back. I really think I'm having a nervous breakdown here and need some suggestions and/or opinions on this.
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