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Just curious....are you having problems with your Indian supe?

Posted By: nm on 2008-10-31
In Reply to: I work at Focus and still have an Indian manager - thought they were being replaced nm




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I'm curious, what does an Indian signature look like?
'Cause my check just looks like an accountant with bad handwriting signed it!

The exiting account is the largest account I think but not the only one they have. My bread and butter account is another and I know of at least two others.

My work and pay satisfy me; I figure I will hang in there a while longer, wait and see what happens.
Just curious why Focus Infomatics is being allowed to advertise here. Totally Indian-ran.

yes. My supe is looking into it.
She says she will let me know by the end of the week. If not, I was thinking of trying out a national part-time just to test the waters. The problem is that where I live I don't have access to DSL or cable, only dial-up or satellite and the dial-up is super slow 28k. That limits my options. The hospital is not happy with that either.

Like I said, the only thing keeping me is the bennies. company matching 401k, 8 hrs pto per paycheck that you can cash in anytime if you don't use them, huge extended illness bank, only $7 a month covers me and my 2 children's health insurance. I doubt I will find that at a national which is why I am just afraid of jumping from the frying pan into the fire. The gas price and daycare is what kills me. It cost me 800 just to go to work.
When I became an MT supe many of my problem MTs
were the ones with 10, 15 years, etc. experience. It turned out they rarely or never had reviews or spot checks and the errors were horrible! Furthermore many poor quality MTs were moved up to do QA cause non MT managers figured if someone was doing this a few years they must be good. Hence, QA was no help. I had never seen anything like it and it just snowballed to a huge mess and I pretty much gave up. One guess where I worked? LOL
wow, could have been written by the supe!
TH has a bad habit of getting their employees to voluntarily do beta tests on CM which can slow you down, but since you volunteered, you aren't compensated for it...or for anything else they ask you to volunteer to them. CM goes down a significant amount of time so as to cause your production to suffer and they really love to take it down for maintenance the evening of the last day of the pay period. Sometimes when it goes down unexpectedly, it might stay down for 1-2 days and only alert some employees it is back up, not everyone.

Good luck with the TransHealth gig thingy.
Must have same supe. Getting vibe they may
aq
Focus is Indian run and you'll be editing Indian
work, so seriously doubt you'll make a bunch of $$ on editing.  99% of the MTs love KS.  If you'll just scroll down the page you'll see dozens of posts about them. 
When I worked there my supe was the pits
Had the exact same thing with my supe - half my emails went unanswered; of the half that did get answered I would get partial answers or a non-answer.  Now MY supe had TWO assistants to cover for her during her frequent long absences, and she still couldn't keep it together.  Mainly what the assistants did was call you on your day off or in the middle of your sleep cycle to jump out of bed and type a stat - but the whole company felt free to do that, even for accounts you'd never worked on before!  And no, neither my supe or her two little elves were from India.  One of them was my QA person and mentor when I started, then the boss stole her to have a 2nd assistant, and my mentor's attitude completely changed - no more honesty or answered questions, would blow off my emails or forward them to supe who would ignore them.
Not in my experience - my supe is great!
I'm running out of work earlier and earlier each day, but if I hang around for my full 12 hour shift enough eventually trickles in to get what I need.  I'm wondering if maybe the patients are slow seeking treatment because its a new year/new deductible situation (I know that's my excuse for procrastinating making my own appointments right now).
It says to email your supe AFTER you are back up.

.


It is the Q. I emailed my supe today
and asked to be switched. He hasn't answered back yet.
Supe says "they rock!" This is so disgusting

to hear every time they put some new MT's on our accounts.


Today it's all jokes being sent out in emails! Just what we need, more emails!!!!!!    We can read joke books or joke calendars. Would rather not have those sent by our SUPE in company emails !!!


I guess it doesn't hurt to ask supe and
nm 
I know for a fact your supe told you PLENTY sm
b/c I was on the emails and know she made person to person calls to everyone. Where were you??
Probably not - I believe they are Indian run or Indian based company. nm
x
Go to their Indian website or other Indian websites
xx
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
Indian ran?
ugggggg
They ARE Indian!!!
If you want to take a chance and not believe what you read, you will see for yourself that they are ALL Indian RUN!!!! Some people are so hardheaded....they are a horrible company and Bobbi is a real MEAN person to deal with as well....NO WAY FOR FOCUS!!!
CMT for Indian MTs
As an Editor who worked an account for several years transcribed 100% by an Indian company, I am surprised to hear they are able to pass the CMT certification exam. Their transcription was comical at best and sheer nonsense at worst.
HIS has been Indian since day one.
It has not one whit to do with AAMT.  This company tried to recruit me years ago when they were first started and they were Indian then and still have their heavy ties.  You lost your jobs because Manor Care will not be deep pockets to a dying entity any longer and can't even sell the damned thing!!  Blaming AAMT is easy.  I think the letter you got may have been from the executive director and not the President.  Each of us, has to take responsibility for the choices we make with employment and having been through a lay off with HIS I had to blame myself ultimately for making a choice to be lied to and believe it because it suited me at the time.  Offshoring is over 15 years in existence and I guess here to stay so the next time you make an employment choice be sure you pick a company that does not offshore .. in the meantime, put the blame where is squarely belongs at your own doorstep and not AAMT.
...that should be Indian MTs. nm
nm
Indian MTs
There are always exceptions.  I emailed often with one of the Indian MTs at one time.  His English was probably better than my own.  I think he was starting up his own transcription company and he was kind enough to ask me to work for him. (I was already working, but I considered it nice of him to ask).  Really, I do think he was the exception, he was a great fellow.  He was supporting his mom, his father had just passed away.  Now he has gotten married.  I do not exchange emails with him anymore but, if there were others like him, they would do pretty good.  I do not really think that there are others like him though.  Honestly, my primary account probably has 80% of his nationality.  Wish they could type those. 
Indian.
x
indian
Didn't you know this board is run by Indians??
I wonder what they pay the Indian MTs? ..sm
I guess it is now equal, we are paid the same as the Indian.
did you mean by chance Indian
.
So is that why the new US MT supervisor is Indian?
?!?!?!?!
I was doing some research on Indian
MT companies and from what I can tell probably all work is done in India.  They do hire U.S. editors, or at least they used to.  
So, are your editors Indian?
I highly doubt it.
Indian company (nm)
x
That is correct! I don't! Obviously if you can tell they are Indian....
x
indian company
i bet it's an Indian company
Sounds like an Indian to me...nm
nm
They are not an Indian company - they are in NY
but they were offshoring A LOT of their transcription work. In fact, they lost quite a few clients about a year ago because the quality of the transcripts was just AWFUL!
Indian and Philippine.
yes.
I don't know name of company, but there is an Indian
company with at least a store front in MA.  Tech people could possibly be in MA, but are probably in India. 
You mean they are hiring US MTs. Wonder why. They are almost 100% Indian. nm
:
All of the Indian MT work I have
proofread is full of errors. I guess there are exceptions out there.
Says they also use Indian MTs on their website. nm
s
Lartech is in TX but I think is mainly Indian run.
and very much slave labor pay.
They are Indian owned
Do a search on the Company Board. Many negatives and they are based on India. Can they even post job ads on this board?
Do you mean apart from them buying 2 Indian co's

They are wonderful for Indian MT.
xx
OP is probably Indian, hence the spelling.
nm
What's up with the Indian job ad on the classifieds?
Good grief!
It is an Indian run company.
 
Indian Company, are you sure??? nm
x
Indian MTs versus US MTs sm
I QA'd Indian work for about a year and a half and for the particular ones I QA'd, they did not seem to grasp feedback. The same errors by the same MTs would come across again and again. Additionally, please remembers that most of the Indian MTs are sent to cream of the crop dictators and all that is left for the US MTs are all the crap. That combined with low rates, they try to do as much as they can to try to make money and pay the bills. Just my opinion; please don't flame!
Indian company........nm
xxx
they are an Indian Company
nm