It would be interesting to go back through several

• I HAVE ABOUT ENOUGH OF sm - FED UP 30+
  • I worked form them as well and it was a terrible - experience. I was shocked to read
    • Question - NotOP
  • JD - Hi, what was the platform?
    • yes they did have to get into my sm - FEDUP30+
  • Dear FED UP - TTT
  • it's okay to give company names, per moderator. - nm
    • it is Landmark! You probably sm - FED UP 30+
  • Gotta be a company that starts with an - E -dittosame thing here. nm
    • no it starts with an L and most people sm - FED UP 30+
      • Is it located in PA? (nm) - Wondering
        • YEP! I am furious that I let sm - FED UP 30+
          • Be cautious - BTDT
            • Sounds like typical tech - J1
  • Just wondering if this company starts with a T nm - MT20
    • No not a T sm - MT30+
      • A month WOW! nm - MT20
  • It would be interesting to go back through several - months/years of this board and -S/M -
    • National Disgrace? - J1
      • You're right, it isn't just about outsourcing, but - the employee-screwing that goes with it. -N/M
        • Corporate mentality - travelinMT
          • not only the corporate mentality of sm - SICK OF MT
          • In California hospitals - fatcat
          • Sounds like ATMEL - J1
    • What are you talking about? - National disgrace?
      • You misread. The entire MT industry is a - national disgrace. Hers is only 1 story
      • this wasn't a new account and it was sm - FED UP 30+
        • Landmark - Landmark MT
          • i truly think it should have worked sm - FED UP 30+
        • Fed Up - National disgrace?

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

How many fingers are on your keyboard? Or did you just screw up the quote?

 I just spoke to someone from there today.  Not the best representative for the company to say the least.  I asked how many lines per week average and she sang the same song as she did for keyedup in the last group of posts for Compudex.  She said that she would not guaranty linecount because transcriptionists up and quit and have no loyalty.  Maybe that should tell her something.  In order to accept any job, I would want to know what the average line count per week was so that I could assure that I would be making enough money.  Why would she not give out that information???  She said the client would dictate 70 or so short procedure notes and down load them all at once then you have a couple of days to transcribe them.  I do not know, but it sounds fishy.  Oh and also when she left me the message to call her, she made sure that I knew to call the number that she gave me because it was her personal phone number not the company number.  I don't know I am pretty sure if she was offering 15 cpl, I would not take this one, and she was only offering 7. 

Since I have never been under the illusion that any of our medical reports are 100% accurate, while they gather errors and misstatements from speaker to printer, I find this very interesting...I work on a major account for a large MTSO...the account manager has actually told me that the client rarely, if ever, is concerned about the body of the report...only is concerned about headers and footers.   Apparently, the HIM department at the facility is mostly concerned with headers and footers, courtesy copies, etc.  Most of the reports are electronically signed.  So, unless the doctor actually proofreads, they pay no attention.  The only dictator on this account who has ever made corrections to the report body, as far as I know, is a PA who talks a mile a minute but seems to expect 100% superhuman perfection on the part of the transcriptionists.  For all I know, the QA people might have been instructed to correct the report body or fill in the blanks in whatever way works best, including deleting entire sentences.

Again, IMHO, some of the reports can be nearly accurate, or a near-accurate representation of the speaker's opinions, which may or may not be accurate, but I doubt that the medical reports are 100% accurate with regards to the patient or the situation.  There is too much room for human error, misinterpretation, incorrect editing, etc.  Medicine is an art, not a science.  Furthermore, any medical provider who reads previous patient repors as part of the medical record and accepts them at face value, drawing conclusions from them, is doing the patient a grave disservice.  Their education is supposed to teach them the power of discernment.

With that being said, it seems to me that the only ones required to be 100% accurate are those who are subjected to the QA/QC process-the MTs.  Does this seem unfair or what?

Please don't bother to respond to tell me that I should love it or leave it.  I've already decided to move on.  This transcription business is way too oppressive for an MT who is just trying to make a living, doing the best that he/she can do, while constantly being graded.  I've never received a formal QA/QC report below 99%, but I still find the entire process to be distasteful, annoying, insulting, etc.  After all, the client and/or dictators are never critiqued in the same way.

The other thing that I have observed is that many MTs, as a group, are either not able, or not ready, to stand up and support each other in making this business more fair for all.  I guess we just, collectively, know that we are up against a brick wall.

Thank God we live in a free world where choices are our own.

I wonder why some do and some don't.  I would not like to have to clock in and out either.  

That is interesting as when I did a search on the BBB and on here it was pretty quiet and nothing was said but now that I have had it happen to me I see all the remarks popping up all over the place. 

I think all of us who have been scammed by them should get together and get a class action lawsuit going against them to get our money back that would be alot of money they would have to pay us back.  

Everyone who has been messed over by this company lets get together and get a class action suit going we owe it to ourselves to get our money back plus a little bit more for stress caused by all of this.   

I notice that none of the companies that I mentioned as currently offering overtime are on the above list.  I really think that offshoring no longer plays much of a part in the no work situation.  Why would they need to offshore when they are getting U.S. MTs to work for a crummy 4 CPL?  Unless maybe the offshore MTs are actually paying the MTSO to work for them, they couldn't go much lower than what they were already making.  I rather think the problem is that these MT schools are churning out so many newbies who will work for nothing or next to just to try to get a foot in the door.   They see they are going to starve to death and move on only to be replaced by more newbies.  I also don't think it is particularly VR because the majority of those I know are making only about half of their straight-typing paycheck.  There are, of course, always exceptions but when a company tells me their top producer kicks out 30,000 lines in a payperiod at 4 CPL, I most certainly am not impressed.

I have noticed that these fly-by-night schools have quit advertising on TV so maybe that situation will resolve itself too.  I personally know 3 such newbies.  The stayed with it maybe 6 months and have since moved on to other types of employment here they have benefits and a decent guaranteed paycheck. 

Spheris Inc. of Franklin, Tennessee, has hired 300 people for its new center in Coimbatore, in India's southern Tamil Nadu state, and plans to add another 700 workers in the next year, company president and chief executive Steven Simpson told reporters.

Workers at the Coimbatore office transcribe taped dictation of US doctors' diagnosis and advice for patients, saving the physicians time and allowing them to treat more people.

Spheris employs 2,000 people doing the same work in the southern city of Bangalore, one of the hubs of India's outsourcing business, but decided to expand to Coimbatore because of the city's large untapped pool of skilled workers, he said.

Who knew !