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It says to email your supe AFTER you are back up.

Posted By: MSMT on 2008-01-31
In Reply to: Not to be nasty, but how do you e mail them if your system is down? Go to the local library computer - anon

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Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
Hey OrthoMT.. tried to email you back but the email was returned as undeliverable..
Basically, this is what I'd like to know.. You can email me the information if you like..First off, are they hiring for ortho? and what is their scheduling like, FT or PT, IC status or employee etc. I would like to find a company that is pretty flexible. Also, what platform do they use? I have worked at some like you were saying, took forever to get the line count and I want to work 8 hours and be done. Oh, do you have benefits, and what are they like if you have them? Thanks for any information you can give..

I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

I would email her back and let her know sm
you are still interested. She probably got just real busy after coming back from vacation and it slipped her mind or maybe the email got lost or maybe her PC crashed. They are pretty good about returning emails. If you still have your test, send that back as well.
You should email her back and ask her what she
you have to do VR for free? Oh wait, I think I know! You would have to PAY her 1 cpl for the privilege of doing VR for her! Yeah, I'll bet that's it.
Got your email, MI-MT, and emailed ya back! nm
:)
Your email came back as invalid

*


 


The email I sent them came back undeliverable
It said user unknown. Guess that just proves that they really are a scam!
Send them an email to ask and see if it comes back. nm
s
the email addy is because it keeps kicking back

There are about four people who have that email addy (it's just like yahoo, hotmail or aol), but this particular email addy keeps kicking back as undeliverable.


 


MTstars was the only place that this position was posted, so this is why I reposted it ... so that I could get in touch with those particular people.


I also saved EVERY email from them so I can back up the info below
nm
I never got an email back when I asked if they were hiring. Good luck! nm
s
i'd like to know too. i did send an email back before wasting more of my time to see if the work
;
they email you some voice files to type and send back
nm
Hmm...all the mail keeps coming back saying that their STMP or whatever is rejecting my email addy.
j
yes. My supe is looking into it.
She says she will let me know by the end of the week. If not, I was thinking of trying out a national part-time just to test the waters. The problem is that where I live I don't have access to DSL or cable, only dial-up or satellite and the dial-up is super slow 28k. That limits my options. The hospital is not happy with that either.

Like I said, the only thing keeping me is the bennies. company matching 401k, 8 hrs pto per paycheck that you can cash in anytime if you don't use them, huge extended illness bank, only $7 a month covers me and my 2 children's health insurance. I doubt I will find that at a national which is why I am just afraid of jumping from the frying pan into the fire. The gas price and daycare is what kills me. It cost me 800 just to go to work.
When I became an MT supe many of my problem MTs
were the ones with 10, 15 years, etc. experience. It turned out they rarely or never had reviews or spot checks and the errors were horrible! Furthermore many poor quality MTs were moved up to do QA cause non MT managers figured if someone was doing this a few years they must be good. Hence, QA was no help. I had never seen anything like it and it just snowballed to a huge mess and I pretty much gave up. One guess where I worked? LOL
wow, could have been written by the supe!
TH has a bad habit of getting their employees to voluntarily do beta tests on CM which can slow you down, but since you volunteered, you aren't compensated for it...or for anything else they ask you to volunteer to them. CM goes down a significant amount of time so as to cause your production to suffer and they really love to take it down for maintenance the evening of the last day of the pay period. Sometimes when it goes down unexpectedly, it might stay down for 1-2 days and only alert some employees it is back up, not everyone.

Good luck with the TransHealth gig thingy.
Must have same supe. Getting vibe they may
aq
When I worked there my supe was the pits
Had the exact same thing with my supe - half my emails went unanswered; of the half that did get answered I would get partial answers or a non-answer.  Now MY supe had TWO assistants to cover for her during her frequent long absences, and she still couldn't keep it together.  Mainly what the assistants did was call you on your day off or in the middle of your sleep cycle to jump out of bed and type a stat - but the whole company felt free to do that, even for accounts you'd never worked on before!  And no, neither my supe or her two little elves were from India.  One of them was my QA person and mentor when I started, then the boss stole her to have a 2nd assistant, and my mentor's attitude completely changed - no more honesty or answered questions, would blow off my emails or forward them to supe who would ignore them.
Not in my experience - my supe is great!
I'm running out of work earlier and earlier each day, but if I hang around for my full 12 hour shift enough eventually trickles in to get what I need.  I'm wondering if maybe the patients are slow seeking treatment because its a new year/new deductible situation (I know that's my excuse for procrastinating making my own appointments right now).
It is the Q. I emailed my supe today
and asked to be switched. He hasn't answered back yet.
Supe says "they rock!" This is so disgusting

to hear every time they put some new MT's on our accounts.


Today it's all jokes being sent out in emails! Just what we need, more emails!!!!!!    We can read joke books or joke calendars. Would rather not have those sent by our SUPE in company emails !!!


Just curious....are you having problems with your Indian supe?

I guess it doesn't hurt to ask supe and
nm 
I know for a fact your supe told you PLENTY sm
b/c I was on the emails and know she made person to person calls to everyone. Where were you??
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
No, but I will email the Moderators as soon as I find the email. You know it's the truth, Becky.
x
Administrator- could you email me. I never posted that message about Netmed, yet it came to my email
address and I figured it out when someone from Netmed contacted me about my post. Is it possible for someone to steal and use your email address to post things. I thought there was some validation in place.
Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
I am reposting email address, not sure why you cannot email me. nm
nm
They email everyone a copy of the newsletter. Email and ask
and they will email you one if you haven't been receiving it.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
tried to email you but your email is invalid
?
Is there an email address I can email them at. nm
:
Why email me? You want people to email you. NM
.
I tried to email you but it said your email is invalid. Can

you email me please.


The email said the owner as she is the owner of the email software package. sm
We got the list from AHDI. If someone does not wish to be on our email list, there is a link to click on at the bottom of those for opting out. We immediately remove those that click the link.

We also have a few mailling going out. Same thing - if you opt out of the email program, we will remove you from all contact.

We need transcriptionists for many new accounts and have ads on here and other sites, as well as several magazines. We are going to need over 100 MTs in the next 3 months due to new accounts and more work on existing accounts!
Back to ya!
--
Thanks for getting back with me!
x
Has anyone gone back
to Transcend after receiving letter asking you to come back?  If so, how are things this time around?
I'm not looking for a pat on the back and
I know it is like that everywhere but I'm sick and tired of cleaning up after this person, getting phone calls begging me to fix this or that because they can't count on this other MT; I mean the list goes on and on. I know that in this field flexibility is everything but I'm also not bending over and taking it anymore, I'm flexed out!
They got back to where

Get off of her back!
This was a simple question. If you don't have the answer, don't post. No get in the shower!

Wanna play?
We can BACK IT UP
As a Medquist or MQ employee, and I have seen many on this board, we have legitimate complaints about what has been going on.

The REAL FACT here is that many of our offices are closing or have closed, we have been transferred to the Amherst office, we have no work, no one wants to discuss it and many other issues. There are problems and this is a FACT.
RUN and don't look back.
They are BY FAR the worst company to work for.  Pay, even though it is direct deposit, was never on time. Sure, they offered to pay for you overdraft fees, but it took forever to actually get your pay.  And they would never tell you in advance that it was going to be late so you could avoid the problems.  Plus, they had horrible supervisors that did not know what they were doing.  Always were IM you and causing you to lose time while wanting to chit-chat....They had some good accounts but lost them due to being unprofessional and other reasons that I do not know.  Stay away!  Horrible place! 
RUN and don't look back!!!!..sm
I was an employee with them.  I can sum it up.  If you don't mind not knowing when you are going to receive your payday (even though it is direct deposit) then they are a great company.  Honestly, they are horrible.  They are the most unprofessional company I have EVER seen and been employed by.  It was not just one instance of pay arriving late, but I quit at the third time in a row.  And they did not warn you ahead of time....they mentioned it the DAY that you were supposed to be getting your payday, and they did not do that until so many people raised such a stink over it!  Plus, the so-called supervisors are a joke.  They do not know what they are doing and are the most foul-mouthed individuals I have ever seen.  PLUS, they keep IM you ever few minutes to where you cannot get your work done. They had an EXCELLENT account and lost it due to so much unprofessionalism because they could not get their act together.  Please, run and don't look back...otherwise, you will just be looking for your paycheck that doesn't arrive until weeks later....