It is a darn SHAME

• Unhappy QA at Webmedx -- Transhealth questions - JD
  • Negative WEBMEDX - Donna E
  • QA at Webmedx - Sadie
  • To answer your questions about TransHealth. please sm - QAer
    • Very odd, I put your original questions in quotes, but they did not show up in the post. nm - QAer
  • Support/Experience - Your Questions-unhappy QA
  • I'm curious as to what the problems are. It seems like a lot of familiar names are gone nm. - anon
    • Yes, some really great, talented people have left, and that's - MT and QA
      • How do you hear anything there? sm - me
  • I think that's sad. I worked there about 2 years ago and liked it. nm - MSMT
    • It is a darn SHAME - DONNA E
  • I can answer some of your questions - ex-TH QA
  • If you like your back intact and unharmed, I would - see message
    • No pay - Donna E

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for putting the MDI/Transcend people down!!!   When the offshoring, mergers, sales, etc.  knocks on YOUR door, as it surely will in time, will you still be so self-centered?  I am glad the moderator is allowing them time to discuss their plight and I am reading every post and thinking what I can do to help.  I am only one little person but I'm speaking loudly about the MT industry to anyone and everyone who might be able to help.  I spoke this morning with a person who knows an MT who works for one of the local  hospitals that has their MTs working from home.  This person told me they are ultraflexible and the MT she knows takes time off to go for a massage.  I left my number with our mutual friend and asked her to have her call me, I would  like to find out how they have made this work.  Sure sounds like going for a massage beats sitting around waiting for work from some MTSO and imagine the flexibility allowing her to do that!  I also spoke with an MT who has worked for one of the BIG MTSOs for over a dozen years.  She is not willing to trust another MTSO so she went part-time with the BIG one and took a full-time job waitressing where she says she  makes much more money.   She is so far behind she is in fear of having to file for bankruptcy!   Now THAT is pathetic.  If she can't make a living in MT anymore it is doubtful anyone can under the current working conditions.  I know nothing about MDI or Transcend but those aren't the only MTs who are suffering for lack of work and it seems more are in the boat every day. 

Please have patience with these, your brothers and sisters.  You may think this can never happen to you but I assure you it CAN and more than likely WILL sooner or later.

So if you have a question you'd like to ask, fire away,  I'll answer if I know the answer.

I just noticed on Spheris's new CS platform on one of my backup accounts (one that happens to also be offshored to India), that not only is a patient's SSN available, birth date, but also the home address and personal phone number.  I've never understood why a SSN has always been available, since it is never used to identify a patient, but now all the other personal info is available on this particular account; however, is not available on my primary account (which interestingly is not offshored).  I am absolutely appalled that Spheris has made available all this private information, and none of it is required to identify a patient in order to transcribe a report, as the patient is only identified by name and/or account numbers.  It scares me that a patient's complete identity is available to any disreputable person with access and willing to profit from this info. 

n

The only time QA makes me pound my head is when they are correct and it can be seen in print.

Also, the new Nuance 7.5 VR is so smart. . .it remembers corrections you make. The whole page(s). Start planning. . .this one is top notch. . .better than the first. No more overtime. No more parttimers.

then I will.  I used to have plenty of work for my early morning shift and now none.  Why?  NOT BECAUSE THE CLIENT DOES NOT HAVE WORK AT THAT TIME......

BECAUSE THE INDIANS TOOK MY WORK.  They get to work days and have off nights and weekends becuase us PRIMMA DONNAS are here to suck hiney and say *I will do it cause the client needs it*

WAKE UP!!!!!!!  The world is laughing at you. 

I have lots of work.  What kind of account were you on?  The platform I am on is great and the sound quality is the best I have ever worked on.  When it did start to get slow for me, they gave me another account and then told me I could have another on top of those 2 if I  needed it.

Funny how things can be so different for people.

very well respected. I worked there for a little more than a year and saw things happen that I did not agree with (training in Trinidad, etc..).

I never really had a problem with management. My first manager was promoted (she was great). The lady who replaced her...I think she bit off more than she could chew and realized that the position was too much for her. Then my team finally got a new manager and she was nice as well.

To me, the pay scale was not hard to figure out. It was based on lines per hour, QA score and how much work you sent through to QA. It was, unfortunately, on the low side. The account I was on was very good, so I didn't have a problem meeting my line count. I have heard that the recruiter they have now (who is not the recruiter that hired me) couldn't explain how the pay scale worked.

All in all I felt they were a decent company. The Trinidad thing made quite a few people nervous and unsettled. I was one that was uncomfortable with it. I thought the grass would be greener on the other side, but it wasn't. Honestly, I would go back if offered. I miss the flexible scheduling and the account I was on.

And you are NOT a class act.  You are dishonest.  That unemployment money comes out of my pocket (government = taxes).  It's not money from Keystrokes.  You were working; therefore, you don't deserve unemployment.  (Duh!)  I don't care if you got the account from hell.  Too bad.  Life's not fair.  Move on and work for your money.  

I'm do a different platform/client, but I also hired in this summer, and went through a rough time at first.  I talked to my supe, and after changing my schedule a bit and taking on two secondaries, things have become much better, and there's actually been OT on my accounts for the last few weeks.

Check the backlogs on the community page.  Some accounts regularly have OT approved (its in the little box at the top left, who's approved for OT and for how long).  Maybe you can get trained on some of those.  Are you willing to change your schedule at all?  My accounts consistently have certain heavier days than others, and before I was off during the heavy days.  My supe asked me to shift my schedule and it has made a very positive difference.

First of all, no need to yell.

You call MTs pompous?  I think not.  I trump your experience with 40+ years.  Just as all other businesses, there are good MTs who do their job and do it well; there are those who care for nothing past their own paycheck.

I have not, and will not, knowingly work for a company who offshores so I have no first hand knowledge of the quality of MTs in other countries.  Certainly they have the right to improve their living standards but at the expense of our AMERICAN brothers and sisters?  I think not. Look at the ads on the Job Seekers Board.  Hundreds and thousands of views on each and every one of those ads.  This tells me that there are plenty of MTs, many perhaps newbees, in this country looking for and needing work.   You say you are QA swat team.   This tells me that the offshores need lots of QA-ing.  So why not swat for people in our own country first?  I will tell you why.....GREED....not only from the transcription companies, but from the suits in the medical profession who are only interested in the bottom line profit statement.  And there are people like you who try to justify this

Again, I say shame on you for taking part in cutting opportunites for AMERICAN jobs and for being a part of the reason wages are falling.  Maybe this has not affected you personally at this point but trust me, it will sooner or later.