It does not matter who you work for, a true QA person

• Question for Editors - NeedInfo
  • I do 100+ acute care (op notes, ER) per day, apx 5-6 hrs of dictation. nm - QAGoddess
  • I do 25-30, but I also transcribe 25-30. nm - NCMT
  • 100+ clinic and 50+ acute - really depends on - length of reports though - nm
  • 45-50 reports acute care - sam
    • curious about editing - Florida gal
      • It does not matter who you work for, a true QA person - QA specialist who does not work there

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Let me tell what this ONE person achieved on her own and then you can imagine what many of us can do if we stand together.

Two years ago, I was working as an MT for a local hospital.  One day, we were told that our overflow was going to be outsourced to one of the nationals, just the discharge summaries and not even all of those.  Two months after they told us that lie, they called is in one by one and fired us because they were outsourcing the entire dept because it was cost effective.  The service they were using was a very large national who I happened to know had a reputation of offshoring.  And I just knew because our little hospital had easy as pie dictators with maybe 4 out of a staff of 200 that were ESL, our work would most definitely be one of the accounts offshored.

I was angry!  Oh, they offered us jobs at the service and told us we would definitely be working on our hospital, but I'm no fool and I knew it would be a matter of time before we were forced to take secondary accounts which would eventually become our primary accounts and our little hospital would just disappear from our queues. 

I refused the job with the service on moral grounds.  I refused to work for a company that offshored.  And then I decided to channel my anger and outrage into something proactive.  I wrote letters to every newspaper in my area.  Every small farming community newspaper this hospital served, and the big city newspaper in the big city close by.  I never dreamed that anyone would pay attention at one woman's rantings.  But a funny thing happened.  My letter was printed in more than one of the papers I sent it to, and reporter from one of the larger newspapers called me and asked if I would do an interview.  I said absolutely.

Long story short, they did the interview and then interviewed the administrator of the hospital.  They put him in the hot seat and asked him about offshoring health information to India.  He had no definitive answers to give except that he would have to look at the contract and make sure that it was stipulated that his hospital's work was not sent over seas.

It was a small triumph, but I took some satisfaction in it.  Two weeks after that and just when I thought all the hoopla had died on my little letter, another letter appeared in the newspaper -- from an HIM director at another local hospital who said as a result of reading my letter and interview, that she had received a number of calls from concerned people asking if their medical information was being sent and transcribed overseas.  She wanted to write the letter just to set the record straight that her hospital employed their own MTs and did not outsource to a service nor did they offshore any of their work to third-world countries.

And I'm still not done.  Still a few weeks later another letter in the big city paper was printed from another HIM director assuring the community that her hospital employed its own American MTs and did not outsource or offshore.

Now, everything has quieted down since then, but I managed to ruffle some feathers and make a point, and if I (one person, one middle-aged work-at-home mother of two) can cause that much ruckus -- think what a whole bunch of us can do.

I think we, as a group, need to take control of our industry and our career destiny and do something.  Maybe march on Washington DC protesting the offshoring of American jobs -- not just ours, but ALL American jobs that are being offshored.  There are more Americans out of work and losing work to third-world countries and corporate greed than just MTs!  Our government needs to hear our voices!  We need to MAKE ourselves be heard! 

Instead of sitting back and pasting little smiley faces in our posts and saying good luck with that we need to come together.  There is no room for MTs willing to accept lower wages, no room for MTs whose hearts bleed for our third-world counterparts, and no room for MTs who want to sit back and do nothing, but reap the benefits when the strong win the battle.  We've reached a critical turning point and it's time to take up the cause and change the future. 

That was in the ad that started me in this rant in the first place.  Stay home and stay in your slippers all day if you want.  No gas expense?  No uniform or clothing expense?  (I don't know about you but I do wear clothes regardless if I am working or not, LOL

  In the same paragraph...we are not a work when you want company. 

All transcriptionists are scheduled on a daily duty roster.  If a Transcriptionist is scheduled, then they are expected to be on working.  While working from home does allow for distractions, _______ requires that all schedules be upheld per the scheduled roster without exception.  This is not a “work when you want” corporation.

Getting worse and worse every day.  They are going to VR at a VERY FAST PACE, which pays so little you cannot survive on the money UNLESS you work 60 hours a week OR are one of the supe's fav's that get the better dictators.

There is always an excuse by TT as to the low work, but remember that doesn't pay our creditors.  Work disappears in large chunks when were at getting almost out of TAT (if ever) so it is going somewhere.

TT is turning out to be like every other MT company out there - more and more executives/supervisors to pay and not a single penny raise for the MT -- much less provide work for the MT's on a consistent basis -- not near consistent basis.