It bothers me because the mistakes I hear about
Posted By: me on 2006-05-04
In Reply to: Common for doctors to correct MTs mistakes - while dictating? SM please
are stupid mistakes, like typing cereal instead of serial, or misspelling a doctor's name when we have a doctor's list, etc. This is carelessness that could potentiall cause the account to be lost. All the ones I've heard about were mistakes I know I wasn't making and it bothers me that I have no control over it and that 1 or 2 people who produce sloppy work jeopardize the account. I haven't really had a doctor do a correction in an ugly way, but then again I'm not sensitive to them that much because I know I'm not the one doing these. I'm not saying my work isn't being corrected, just that I have never head a correction dictated that I was guilty of.
I also dislike it when the QA dept. sends out a stern e-mail to the entire company about stupid errors, when I know I wasn't making the errors.
If I'm signing my name to a document I want it perfect so I don't blame the doctors for going over the reports with a fine tooth comb. The reports are a legal document and could also mean the difference in life or death of a patient if there are errors in the report.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
None of that bothers me, but that's probably because
Surveillance is just the way things are now. Technology always has a downside, and this is one of them. Still, who would want to go back to the days of no Internet, no computers, no ATM cards, no eBay, no debit cards, no pay-at-the-pump gas stations, no Google (and UGH! having to trudge into town to the library every time you need information). The list is endless.
-Topaz-
What bothers me is hiring new MTs
for internet accounts (the ad running) while others who have been there are mostly on dial-up accounts waiting for them to transition I suppose. That doesn't make sense. If they are taking on new accounts, give them to the people already working there.
I have to say this is the best company I have ever worked for and I will never leave there but every time I get a second job the work picks up and then when I let the other account(s) go the work slows down so I just can't seem to get on board with them solely or figure out how to balance things. Other than work slowing down and being low at times (and seemingly cherry picking unbelievably which I've never seen before here honestly but which I am seeing lately - unless it is a system issue with work popping up that wasn't there or getting reports that were seemingly skipped) I still think the company on a whole is heading in an even better direction with the things they are implementing and it is already the best around save for the problems lately.
The only thing that really bothers me - sm
about FN is the direct deposit thing. I really don't want to pay $25/pay period just to get my check on time. I'm having a rough time making my decision.
It's your attitude that bothers me. I have just as much experience as you do and I also
am much in demand, yet I do not happen to carry the attitude you have. This profession has enough prima donnas.
They offshore to India, if that bothers you.
It is true. But, what bothers me is the possibility
that I will again be given the run around in an MT job this year. This would be the third time, and I do not know if I am willing to go through that again! I know taking any job into the unknown is a risk, maybe I am not prepared for any risk at this time in my job. Maybe it is not just the posts here, but the fact that it is a bad time to try again. Bird in hand worth 2 in bush and all that.
What bothers me the most is making total fools out of us to sit and
wait on work. That really gets to me. I think we all discussed this before but to expect people to sit around and make no money waiting on work to keep everything on the second is absolutely bizzare and then complain when you dont get lines in. Well, wheres the work.
Public board. Free speech, and all that. If it bothers
x
I dont answer the mass emails she sends out. What bothers me is we are not anywhere
near out of TAT and she just then sends out these mass emails and everyone piles on and runs the account out. Then when you get a few more reports she does it again. It just keeps going on like that. I have no idea what the problem is. I dont acknowledge the emails at all I just cant get a grip on why someone would function like that. It is almost like she isnt happy until she runs the account out and then expect all the ICs which we are to sit around until it comes back in and then be at her beck and call. It seems to be getting worse and worse lately with this. She has taken the word control to extremes especially with ICs. She expects you to let her know if you are going to move your butt of your computer for a half hour. I just dont get it but it gets extremely old I must say.
mistakes
I have the feeling that the one that answered me belongs to the company and wasn't happy about what I pointed out. But have never heard anything about this company and if nothing is said, guess it must be an okay company. But usually you are a little more gracious when someone tells you that there are errors on something that the public views like a web page, brochure, advertisement, etc. We don't like mistakes but they happen and we don't usually attack the person that points it out. If I were perfect and made no mistakes I would not be here right now but in a far better place. E-mails are completely different than web pages or brochures at least to me.
Thank you for what you said. I truly appreciate it. 
mistakes
I can see where radiology and other diagnostic tests need to be 100% accurate. But if any report done by some obscure, remote Transcriptionist working piecemeal in some who knows where place really meant life or death to anybody, do you think they would be sending it out to have it typed?
I don't think the OP pointed out any mistakes.
She was trying to help as she said. You all are just plain nasty.
Corrected mistakes - sm
I agree with you about the stupid mistakes that are corrected by the dictator. I feel terrible when the doctor spells out BOWEL or other simple words. The MTs who type like that are a disgrace to the profession. You HAVE to pay attention to every word, know the difference between ileum and ilium, in these diagnostic imaging reports. I don't blame the radiologist for being upset - and the MT deserved being yelled at for it. There is NO excuse. I'm ashamed everytime I have a dictator spell out something so simple, but I do appreciate the occasional spelling of an obscure illness, etc., although I don't trust their spelling, I always check it myself, but their spelling is a help to looking it up. Why throw stones about the offshore MTs when there are MTs here just as bad, or worse? No wonder accounts are constantly changing over to other companies.
I see so many mistakes in reports..
it makes me cringe. These reports are coming from US MTs who are supposedly so well educated they can't figure out the difference between the words to and too, their and there and have the gall to say they are professionals and demand more pay, all the while sitting at home griping about how fast, slow, mush-mouthed doctors are and they can't understand them. Take it more seriously, it is a real job, not just typing what doctors say.
Pharmacist mistakes
Like all production jobs, do you know how many pharmacy's fill in excess of 500-600 prescritions a day in a noisy, crowded, often unpleasant environment? That's less than a minute per prescription. Plus they have to deal with store management, counsel patients, field questions from patients and doctors (and sometimes even tell a customer where the toothpaste can be found), answer phones, and be responsible for what 5 or 6 pharmacy techs are counting and cramming in those little orange bottles. They often work 9 to 12-hour shifts, have to stand, and many times do not get breaks and sometimes even lunch. They also have to order supplies and medications. I agree pharmacists should hold a high-degree of responsibility for getting it correct, as should any doctor, but we ourselves need to wake up and realize they work in conditions most of the time far worse than our own, so we need for our own safety to check out what is in that bottle before we take it.
They would care about the mistakes if they had
nm
funny. she can point out mistakes but we can't? lol
lol
They used to penalize and doc your pay for repeated mistakes. Don't know about now. nm
s
They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
Do not blame the MTs for company mistakes
I just received an email from my MT supervisor stating that she wanted to let us know that we just lost 3 worktypes on a major account because we were not transcribing, editing and delivering to the client within our contracted turn around time. She said she was sharing this information in hopes that we will realize how important it is for us to work our shifts,etc.
All of us working on this specific account are ICs. What has been happening is they want to treat us like employees. We get demanding emails to work and tons of how to do lists. No one at this company are employees,yet they want us to work like employees. When are companies going to realize that if you want someone to work a set shift and answer and read daily emails, then they should make us employees. This particular company send out daily long emails and only pay 5 cpl to edit acute care accounts with no benefits on escription. As an IC I never put all my eggs in one basket and especially not for 5 cpl. I do not feel the MTs should be blamed for losing these work types. I feel the company should take responsibility for this.
If the MTs are not meeting TAT or their said upon line count, then management should have let them go. However, I personally am required to meet 2,500 per pay and that is exactly what I do and no more at these rates and especially not for this company who make demands on us like we are partners in the company. I feel companies try to get off cheap by hiring ICs, but then try to hold you down to a schedule and treat you like an employee when you are not. This loss of work is the companies fault. Any opinions. Thanks
maybe he/she has excellent skills without mistakes
nm
I see lots of mistakes too and I work there
We can look up old reports and I am astounded by some of the mistakes made. Makes me wonder how they even got out of 100% QA. One report for a dictator I knew to be on ASR looked like they didn't even edit it -- it was just a string of words that made no sense.
Have no idea what's going on there, except there is the usual big push for production. Don't know which accounts the Indians are on, but they do have Indian coordinators working the overnight shift; they have given them phony American names, but it is easy to tell they are not from here. I'm getting aggravated with the place but don't want to be a job hopper.
For what it's worth, I commented on mistakes when
x
What kind of mistakes are they pointing out sm
to you? This whole situation seems odd to me.
who is made responsible for the mistakes
that slip through into a patient's report?
Do you think that all transcribed or VR reports are 100% error free?
This is no reason to stop the ongoing change to EMR.
Same thing.
Which is why I don't care if a few mistakes slip by.
Hope they're saving those pennies for the eventual patient lawsuits, either for malpractice, or ID theft.
Anyone that applied with Kathy Kirby hear anything yet? I am wondering how long it takes to hear a
response back
Common for doctors to correct MTs mistakes
I posted this on the MQ board by accident...
I am an IC and have doctors (but one in particular that does it the most) correct other peoples transcription mistakes while they were dictating ..It doesn't happen all of the time, but when it does it's pretty harsh ..and it even embarassed me and I knew that I wasn't the one that made the mistakes!! My face turned red a few times (not just by the mistake, but how the doctor would say it/react)!! Or leave little sly comments (which I have to note) for the transcription company. Not to mention how insanely strict they are, as they go over EVERY SINGLE REPORT with a fine tooth comb and if you have an *a, of, to* out of place (that doesn't even come close to changing the context)... your boss/you/one of the other MTs hear it.
Is this common? I am beginning to feel very belittled by this. It is just to the point where I am so paranoid that I am human and might make the smallest mistake. My production is really showing it. 
Um, some facilities are getting back huge mistakes!
Depends where you work. If you have access to all reports, try looking up some that have gone to the facilities. Where I work, it is frightening!!!! ; 0
I dunno, don't you see the words that you are typing? Can't you see mistakes that way?
I have great transcription times. Instead of 4:1 or 3:1, I'm definitely 2:1 and have one dictator that I can actually type as fast as he can talk, yielding a 1:1. I have easy work (physical therapy), use word Expanders and just look at what I type as I'm typing. I don't re-read, never have, never will but easily hold to 99-100% accuracy. Once in a while, I might put in something like state for stat but honestly, my clients love my work and my clean reports.
docking $10 per report for mistakes. I immediately sent in
p
whoa what kinda mistakes are YOU making?
You work that many hours and I am sure there are a few screw ups here and there in your reports from tiredness. I mean even your posts are very hard to understand.
Takes a lot of patient to correct same mistakes for
x
Agree with hmm, no perfect MT, everyone makes mistakes, as do computers
and when do they are usually a lot worse...
People do make mistakes sometimes. Maybe it was an oversight or plain ole mistake
on someone's part, an unintentional mistake. It is possible.
My point was to show that these are NOT typos, but grammar mistakes, comprende?!..nm
nm
I agree platform awful and they deduct for mistakes, to the tune of $10 per report.
:_
I said MAY NOT hear, didn't say you wouldn't hear. There is
a difference, and many people have said they knew they didn't do well on the tests, but still feel like they should have heard from companies and haven't.
Hear, hear! (Or is it 'here, here?') LOL
Thanks! I'm glad to hear that, I didn't think anyone used it anymore! I'm glad to hear so
I'll definitely check them out!
Hear, hear! Read My Opinion's opinion.
Regarding Wondering's question, the company I work for is investing strongly in upgrading its MTs' and editors' skill levels (exactly what this says about need for us for ten years down the road I can't say). This morning I found an e-mail saying they would pay every one of us to attend an on-line class on making Expander macros to increase our productivity. Amazingly, I have to assume many employees were choosing not to attend the unpaid ones they had been offering...
I hear you.
And it ticks me off that they refer to these people as "medical editors." If these people are medical editors, where are DC notes sent now, to GOD?
Just seems to me they're trying to reel people in by pumping up their egos, offering them jobs as "medical editors," when in fact they probably wouldn't qualify for job as a legitimate medical Editor with any other company.
Lofty titles don't mean much if your wallet is empty. 
Would like to hear from other ST L MTs...
Hi, would love to network with St Louis MTs... I'm about an hour south... would love to work directly for the hospital, tired of services!!!
suz
I hear you there.
That's also the ONLY reason I stuck with them. I have kids at home, at college and a husband who travels and makes a hell of a lot more than I do. Guess whose schedule is always getting stepped on through no fault of my own....that's right mine. And once I go live on DEP where they can track my every move I don't want to spend every day avoiding my phone. And I NEVER received any questionaire from them asking what my needs were. And I answered the phone and it was just to tell me the packet was in the mail.e
From what I hear about OSi
it is the same as always, amazingly unqualified people in charge but if you don't mind that and the fact they send jobs overseas while some MTs sit here twiddling their thumbs go for it.
Because you will never hear the same
If you can't learn their voices and genuflections, how can you build up speed?
Since when? From what I hear,
...
I hear you!
I can't seem to make any money on this platform and I've been here almost 1 year! The dictators are horrible -99% ESL.
Where did you hear about them? nm
nm
you might not want to hear this, but
Let me first say that I believe that there is a reason for people phrasing things a certain way and not getting into the specifics...... probably because it would take entirely too long to do!!! For instance, when I first read the part about does Spheris offer a computer, before I even read the response, the FIRST THING that entered my mind was Yep, and heartache too! only to open up the thread and see it there!! How funny!!
I would be glad to tell you at least a couple of reasons why I encountered heartache. And please, I know that there are some that are reading this that work for the company and if you have not had the experience I had, please do not insult me nor my intelligence by making idiotic comments that have nothing to do with my individual experience, which you most certainly would not know about unless you HAPPEN TO BE me!
Anyhow, I worked for Spheris for aprx three weeks. During that time, I was informed, only after I had accepted the job, mind you, that if my QA was not 98% in ( I believe) five days, that I would be fired. Now, mind you, I am an experienced transcriptionist, but when you have had several jobs that teach and do things differently, it is kind of hard to try to reprogram your mind in five days! By the fourth day I was stressed out and making more mistakes than I ordinarily would have. However, I did make the 98%. Well, after that, I was finding that I was ALWAYS short of work and on Mondays, I was lucky if I got one note at all. Yes, paycheck was horrible. Well, the last straw for me was when they magically decided to trim down the pay for everyone on that specific account. Not sure if it was across the whole company board or not. I finally had had enough harrassment, lies, and disappointment, and it only took me three weeks to get there!
Anyhow, I say that to say this. All of us are grown. We know what you need and what we don't, what we can handle, and what we can't. Ultimately, we have to make the decision and live with it. I wish all who happen to work there all the best, and hopefully things are different now.
Be Blessed!!!
I hear you...and ...
it is not just in our field it's our clothes, our cars, our applicances, just about everything. Look at the tag on a garmet or picture frame, or stuffed animal you have. What does it say?....this is horrific for the future of this country!!
|
