It's not just the platform and accounts that slow you down.
Posted By: just passing through on 2007-10-10
In Reply to: Anyone gone from MQ to Webmedx? Care to comment? How many lines per hour? Thanks. - JobSeeker
I haven’t worked for WebMedX for a couple of years, but the numbers I had to work with then were as follows (DISCLAIMER: Just as I was leaving, they were thinking about totally revamping their bonus system, so the numbers below are probably not currently accurate, but will give you some idea of what WMX thinks their MTs are capable of):
140 lines per hour average minimum. New employees placed on 90 day probationary status to learn platform and account specifics. Expected to reach 150 lines per hour average after 4 weeks. Line defined as 65-character line, which includes all body characters and spaces inclusive of formatting characters such as bold, italics, underlines, caps and tabs. Header and footer characters are not included in the line count.
Bonus paid as follows (in addition to your base pay per line):
Average lines/hr Bonus per line
160 to 180 = .0015
181 to 220 = .0030
221 to 250 = .0050
251 to 275 = .0075
276 to 299 = .0100
300+ = .0150
This is for the average for the entire two week pay period, so if you have a really great day and hit 500 lines per hour, then have several really bad days at 100 lines per hour, they take the average over those two weeks.
HOWEVER, if you fall below 140 lines per hour average, they DEDUCT pay:
0 to 124 = - .005
125 to 139 = - .0025
WMX is definitely looking to make a profit, so my way of thinking is they feel confident in offering a bonus that will not affect their bottom line and, as far as they are concerned, not going to be achieved by the majority of the MTs working for them. In fact, when I left, many MTs were complaining that they were no longer getting the same bonuses as they had just a few months prior and they were MTs who had worked for WMX for several years and were already very familiar with the platform and accounts.
As far as getting back up to speed, there are several factors that prevent smooth transition. First, you are on 100% QA review for the first couple of weeks, at least, and depending on the Editors you get, you may have to completely rethink what you have learned before. Then, there is the dreaded time clock. It is totally automatic. From the minute you log on to get your first report, you are on the clock. If you stop to look up a drug or find a new surgical instrument, your line count is affected. They tell you to log out for everything when you are not actually typing. That means even 2 minutes to stretch or go get a drink from the kitchen. Next, they seemed to have a lot of platform slowness. There were times when you could sit for a minute or more just to switch from the demographics page to the actual transcription page, or when trying to release the report. Sometimes, the platform would just freeze altogether, and you had to reboot. And they do periodically run out of work, depending on the accounts you have. So, if you want to keep your line count up, you have to keep logging off, which makes an 8 hour shift turn into a 10 to 12 hour day. Some people with families just don’t have the time for that. Not to mention, if they are in overtime, if you already have to put in a 10 hour day to get an 8 hour shift in, overtime will probably have to be on your days off. Also, most of their accounts are now going to ASR/Speech Recognition, and that system has many bugs left to be worked out that has caused many MTs to complain that they are not making as much money as they were before.
I am sure there are WebMedX MTs just itching to correct me and let you know how great WMX is. The above are my personal observations/opinions while working for them, just to give you another perspective.
Good luck.
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Okay are all the Rad accounts slow?
nm
Several accounts are slow right now
Mostly due to the time of year it is, with winter being almost over, but I'm not at all worried. I have been there a little over a year and have never totally run out of work. It will pick back up soon.
Heard their platform is SLOW.
Any details on that? If you can't make enough lines, then the extra money isn't really worth it, is it? Also, do they not provide equipment anymore? THANKS!
Platform runs too slow for my expander
Spell checker you have to provide. Management - I experienced two good team leads, neither of whom are there anymore, other than that, not impressed. Have had situations where what I earned did not match what I was paid. Last team lead I had had a problem with being rude and expecting everone to drop their previously scheduled lives for her, while she was virtually unreachable to us otherwise. They do something every year and can a bunch of editors or MTs, bizarre yearly ritual. Perhaps things will be different now, perhaps not. Good luck either way!
yes, software/platform slow and clunky...nm
x
used to have slow clunky platform, don't know about anything recent though.... nm
:)
It was slow on one of my accounts this summer but picked up. sm
If I were you, I would go to Karyn or Becky, not Martha. Both of them will help you. I think Martha is too busy with new hires but the other two are great with back-up accounts or at least getting the names in front of Martha. Just a friendly tip, not meant to offend or cause flames.
Support very slow, had to train myself on platform. Trainer kept
p
They use Medrite XL, which is supposed to be a VERY slow platform, and they were paying on a 70
s
It's usually pretty slow this time of the year and TT is no different. The new accounts
they are hiring for will be starting next month and from what I understand they will need to hire more than 120 MTs between now and the end of the year for the four new hospitals, so I am not too worried about it.
Platform a bit slow, loads of material to know on each acct, they overhired
for the acct they put me on, so I sit and wait for work to roll in. They gave me a secondary acct, but again I wait. I think some are happy there, I might be if they didn't overhire and they beefed up their platform to move a little quicker.
I work for Transcend, love them, but right now a few accounts are slow..so depending on which you
were hired for, do not get your expectations too high. The work can flucuate the key is flexibiltiy. If you have to have a set schedule, I would double check on the work flow for your shift on your account. I would hope that they could be honest, and if I know them, they will be.
no, one platform for all accounts. nm
.
What platform does KS use for RAD accounts?
Horrible accounts - platform sux! nm
x
MDI-Florida has some accounts on this platform....sm
Good luck with your job search!
Keystrokes accounts have more than one platform
Every account has a different platform (it depends on what the client wants to use). Some use ExText (which both of mine do), some Meditech, and some are on other platforms that use a C-phone.
Pay? Support? Platform? Accounts?
I have not seen any real specifics, but I understand about wanting to inform prospective employees and share your dislikes. I am being asked to submit a schedule at the interview when I don't know a tootin' thing about what I'd be getting into.
Of course the bottom line is that with the new platform anyone anywhere can get into all accounts in
all offices so it really doesnt matter where you are. I think MQ is probably just going to dump everyone into accounts that are behind and totally eliminate overtime or any kind of bonuses, etc. That is already in place in the NE so just a matter of time.
I'd like to know the bad platform and which accounts run out of work. I'm supposed to have bac
accounts to work on...Please email me.. I cant afford to work on the Mojave Desert LOL
Phoenix Medcom-Ortho accounts..Pay, platform, etc..
How are they to work for also. Any information would be appreciated. I have 10 years of ortho experience and was thinking of applying..
Does JLG have nice accounts to work on and is their platform user friendly.
:
Current information on WordZXpressed, how they are to work for, accounts, platform etc.. anyone??
Thanks for any input you may have.
Pay always on time, platform is easy, they've always been nice to me, do have several accounts to
avoid running out of work. I do MT and QA.
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines. Easy platform, paychecks DD, always on time.
Easy platform, assigned accounts, always plenty of work. Great OM and boss. nm
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times
Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.
No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.
Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
Strictly IC, good company, hard accounts, good platform.
Good pay, always on time, no direct deposit though.
Maybe it was just directed to the people on specific accounts or a specific software platform. nm
nm
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work. I guess it is much cheaper than other companies can offer.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.
So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.
Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do. I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL. I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.
I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
What I do when its slow
I do exactly what the email they sent out to us says. If there isnt any work during my shift, I leave and take the kids somewhere, clean or do laundry, make dinner early or whatever. Then when work comes in, I work. If work is there during my shift but there isnt a lot, I take what I can and then go do my thing and come back later. When work is slow, I do work longer hours trying to get work in. I get a good line count in too. I am not in this career for others. I am in it to feed my family. I am in it for a paycheck. If work is slow, I will take what I can get when I can get it. I type fast and am productive and I will not go without.
The email they sent out said to t ype during early morning hours or at night when the work is in there. So that is what everyone has to do. First come, first serve. We all have the same chance of getting on there and getting the work. The early bird gets the worm, ya know. This MT that has 20,000 lines per pay. I think that is great. I try to get that also. There is nothing wrong with that or unbelievable about that. It all boils down to how bad you want it.
slow
outdated platform, new QA guidelines for the birds. I'm trying to find something else now.
You can slow it down (sm)
In your transnet player box, there's a box that says more or something like that. I'm not logged in right now and can't remember. But, it's at the bottom right of the transnet player box. Click that, and you can adjust the volume, speed, etc.
The 4th was slow for many
nm
Very slow to pay!
nm
slow down
Please tell me how. When I do it it does not give me that option. Help!!
Slow for me, too.
There just is not the level of work available that I would expect, sometimes nothing at all, this is on the same account you asked about, looks like the monitor took that part out. Went from a hundred report backup to a job trickling in here and there, started to dry up around Christmas but seems to me it never recovered. That's not a seasonal slump, the work may be going elsewhere.
DQM slow?
my first job is taking FOREVER to come up...anybody else?
Still slow
I guess it is feast or famine depending on account because they are still just trickling through. 
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