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Serving Over 20,000 US Medical Transcriptionists

It's basically a crap shoot, IMO

Posted By: Happy MT Robin on 2009-03-29
In Reply to: I apologize (me), but - GB

It sounds like you have a good impression of both companies, but the one seems to be more organized than the other.  Go with your gut.  I find that's a tactic that usually works well for me.


Good luck.  Hope whichever one you choose you end up liking it there.




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A crap shoot
Trust nothing from Spheris. You could luck out and get a decent manager and account, but it's a crap shoot. I don't have enough time, energy, or room to describe that circus. I can't believe most of them can sleep at night. Certainly you could find a few nice people and accounts to make your life tolerable, but suffice it to say, the culture is atrocious. I don't believe I ever received a straight answer from anyone in that place about anything of an important nature, and usually, the inquiries are just blatantly ignored. They could give a rip about the quality that goes to the client which made me crazy. Everyone is managed en masse. The platform I worked on was friendly. I can say that.
if someone puts up with crap for 5 years... they deserve the crap!! good grief... grow a set and get
xx
We don't want 2 shoot U now!
Sounds like you've been thru it! Good luck away from those people...yuck.
Shoot me an E here then
.
Well shoot me....didn't know
Like I said...I have never been here before and I DIDN'T KNOW.  So I apologize for whomever I offended, freaked out, whatever.  I didn't come on here to be attacked.  I have enough stress as it is.  I came to ask a simple question and I didn't KNOW I did anything wrong.  Can you back off now?
Shoot for at least 13-16 min an hour so you get at least...
$15 an hour. I make $19 to $25 an hour. It took me time to get to that amount and I had to get used to the account and set up my shortcuts, etc. Believe me, those minutes add up fast. You would have to type about 230 lines an hour every hour to make that on 8 cpl.
well then shoot yourself in the foot!
I'm telling you, these people are as honest as they come. I see the problems posted here, but one never knows all the details behind the post either. My experience says they are great to work with.
holy smokes .. shoot me!
I talk to people daily about transcription and I could not agree with you more .. what a sad state for professionalism.  You could be in the cellar transcribing in your undies, but I do not need to know this and most of the hard working MTs out there who daily do make a difference are offended by the visual.  Working remotely is not a given, but it is a boon to people with children, with disabilities, with limited access to a strong job market.  It does not mean that you do not take what you do seriously and that you give it your best.  I am so fortunate where I am to have a great team of people who work hard, turn around good work, keep their end of the bargain we make, and appreciate that they have a great situation and respect themselves for having achieved a great account, good pay, good feedback and employee status with good rates and benefits that are very affordable.  My intention is to keep it that way and thank heavens mostly I have my wits about me and choose carefully and well.  Our MTs are professionals and we thank our lucky starts for them each and every day.  The interesting thing is that I think that a recommendation for someone to come to work with you is the most sincere form of flattery and while we add to our ranks, I am getting so many referrals from our own MTs. 
They are so busy! I would shoot Deb or Wendy an email
nm
The recruiter was on vacation last week. Maybe shoot
s
Shoot, I wanted them to start picketing SM

outside the hospital and telling all the patients their work is going overseas - then I want them to find out the hospital has contracted with a service using only domestic help.


They've been sheltered in the hospital's arms for so long, they thing outsourcing means offshoring.  Come join us in the real world, dears, you have much to learn!


Let me check my paperwork and I'll shoot you an email. NM

I usually shoot off an e-mail when I have to make a quick trip
unless it will take longer than 10 mins or so.  I live in a small town so nothing takes much more than 10 mins!  They have NEVER micromanaged me and I highly doubt they will ever start unless I start to become some sort of slacker, which I won't. 
Shoot scuse my typos...tired...bad docs...long day...

so..basically

what I've gathered..



  • MT, like most other professions, is unpredictable.

  • It is possible to make 25k, but not common.

  • Formal training with a program such as Career Step is not a requirement, but it would be an asset.

  • There are other ways for me to become educated in the field besides a formal program.

  • And, finally, you get out of it what you put into it.

I appreciate the advice and insight from all of you.  I will take into consideration when making my decision.  Thanks again.


Basically the same goes for me
The local physicians I work for require me to keep all the notes I transcribe. They're all stored by date. If I didn't keep them, they'd have a lot of missing files. Don't ask me what they do with them, but I print the reports directly to their printers and it never fails (twice today in fact) they're looking for the notes. Sometimes they're looking for notes that I typed 6 months ago.
Basically I'm saying
that if you don't get anywhere with your supervisor, if it bugs you that much and you are suffering for it, go to their supervisor.
Basically happy with MQ.
Line counts okay, too.
It basically means that
you will qualify to submit your finished documents directly to the facility (hospital, doctor's office, etc.) that the account is for instead of having all of your documents go through QA first. I honestly cannot remember what the initials stand for...it's Direct Submission...something...lol.
Where I am it goes basically by what you are paid - sm
The more you make the harder the dictators, though my manager does try to give an equal balance to it all and not nail you will all bad dictators in one day. She assigns out the work (no pool here) and certain awful ones get rotated between a few of us, some I get to avoid completely as others are very proficient at those particular doctors, and ditto for them. I do some docs others hate, but I like to do, and they like some of the docs I hate. On rare occasion I ask her to not give me anyone too awful as I am sick or very tired and she tried to do so, but only if she can. I don't make a habit out of doing that. But absolutely no one except the newbies get easy stuff on a consistant basis. Kind of stinks in a way, but as I said I usually get a 50/50 mix so it is not too bad. That is what your manager should do, and not play blatent favorites, that totally stinks.
That is basically the same conversation i had with them...
Said they would send me info..i got 2 wacked out samples and i asked about acct specifics and they are confused as to what exactly i want. Seems pretty disorganized to me as well!! Thanks for letting me know...much appreciated
You and me both. I basically just clean up
for brand spanking new MTs at one-third of their line rate.  Depressing.  But am making a little money while looking for other jobs.
I think all of these companies are basically the
when someone replies?  No one is anywhere for charity anymore.  Everyone has their hand in the pot these days.  That is just part of life.  If you think for one minute you are going to ask about a company and only receive positives, you're in for a big disappointment.  Why not try the company out for yourself if you are just going to defend them anyway?  It does not hurt to try, but from what I read here, there are MTs who have tried and they were not impressed.  SoftScript has an advertisement almost every week, so what does that tell you?  Rapid expansion? That is a big MAYBE in my opinion.  Different strokes for different folks.  Good luck on whatever you decide including posting here or other boards.  LOL  
Right. That's what the article said, basically.
That all correct English is the same, wherever the country:

English in India may have a British hangover but by no means is it vastly different from American English or any other correct English for that matter.

She expects Indians working for American countries to have excellent English ... like hers. If only our visitor could write like that, we wouldn't be appalled.

Its odd, but they are basically a middle man, which
I personally didn't like. It was frustrating at times. Also, in my experience, we got the bottom of the barrel work from the hospital, even more than usual for a national. The pay was low at 8 cpl, which I understand is still the current pay, so I'm sure DiskR gets a big hunk of what the hospital is really paying. Obviously, I know, its business, but it seemed odder than the usual set up of working for a national. I found it would have been more pleasant just working for the hospital, because you are 100% an employee of the hospital and not Diskriter. I just did not care for the whole atmosphere, lots of cherry picking and more than usual politics, but nobody really to turn to, as the hospital didn't want to know from beans, and DR had its own issues. Very  much a stuck in the middle feeling...but not a good one.
This is basically the reason that we have never....sm
been able to attain professional status as language specialists. I did try QA for a while after many years as an MT but could not believe the poor quality of the work I was seeing. It made me ill! This never would have been tolerated back in the day. No one would have even dared to apply for a position as an MT if they, at a minimum, couldn't pass a simple grammar test. Even the simple things as in this case,there vs their, tense errors, just no basic English (American) language skills. I do not see it getting better unless people are required to show they know the basics before they are hired.
Which basically reads is
that the sorority sisters at AAMT don't care about you, never did.
Basically, same experience...

I worked there for a while as an employee doing ER reports.  I basically had the same experience as you regarding management pressure and unexplained line count deficiencies. 


Regarding Karen, there was an MT on my account with this name.  The manager that we had for ER accounts was a new manager who came over from Medware (I think that was the name) and Karen was a pet who followed her over from there.  There were a lot of people who followed that manager, and, of course, they were the ones who always had work when work ran low.  Unfortunately, I wasn't one of those pets.  I ended up leaving and I'm very happy that I did.


But basically you are only speaking for yourself
I read your posting above and wondered if you dislike it so much, why do it? Is there not another job you can do besides this because the way it looks most companies are headed towards VR. I will make almost $190 today on the VR I work on and I am totally loving it. I would not be unhappy if I did not, would find another business.
Basically, does she owe anyone else money? nm
nm
I talked to a Transolutions MT and basically
she was happy with the company. I try to find out as much as I can about a company when I interview, just to file away for future reference. She was looking for part-time work, and actually said she would recommend them. So.......who knows?
I was basically just looking at the ads that are posted. Maybe it is better to place my own ad to
get a response other than the companies that are always posting.
I am an IC, and I basically type from a pool.

The work is available for me to get and return in 24 hours from the time of dictation.  I have come to learn when the work is there.  I do all clinic though.  Some companies require ICs to have set hours, but I don't think that is right. 


Of course some companies will ask when you're available, but most that know the true meaning of IC do not care what hours you work as long as you get the work back in a timely manner.


I have my own accounts as well, so that would not apply as far as getting lines because I charge all different amounts.  One is subcontracted, I pick-up and deliver.  IC offers flexibility at least in my eyes.


I don't know anything about Tera Nova - sorry! 


so basically no platform. thanks that helps a lot.
nm
you just basically gave the same answer .sm
which is not good enough. Someone's credit could be shot BECAUSE OF SOMEONE ELSE. Then what?
Ignore it. If they are just basically e-mailing

do not feel compelled to answer an e-mail that has other MT names in it.  If it is directed right at you, then answer when you get the chance.  Don't feel nailed to the computer. 


Now if they are using IM, that is a different story.  Instant messenger is control in my honest opinion and as an IC should not be part of the deal. 


If you know your accounts in and out you may want to stay and just ignore some of the e-mails that get you hot and bothered.


I also am an IC for an online company that does mass e-mails when there is work to be done, but it is not directed right at me but to all MTs on that particular account.  I do not feel the need to answer each and every e-mail unless I am the only addressee.  Of course, you may not know if they are blind copying, but just my opinion.


Company basically run out of India.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Ummmm...all your complaints are basically

While I understand your beefs with the industry, including dictators' quality, its been this way forever and ever. I've been MTing professionally for 25 years now, and my elders before me said things were always this way, back to when the doctors actually dictated in person with the MT taking notes on a steno pad. Every item is the same, including our pay rate! LOL.  I find it a challenging career, but would never stay if I made anything near 15K.  Despite all the challenges, shaky companies, etc., I still always minimum  hit $35K.  Not trying to brag, but have no idea how or why you would stick around for that poverty level income.  Surely something else would better suit you, even for a short while til retirement? Here's wishing you a Happier New Year.


My entertainment basically aimed towards
the ones going back and forth about management being here from the company. I don’t have a pay cut and don’t work there either but reading all these postings. Maybe the ones that have run out are doing straight, don’t know. Oh, I forgot, here comes the statement about I work there, hehe
Basically, if they don't sign, they know they don't stand
--
Check out the MQ board. They basically
x
Absolutely. Basically, new VR and some new keystrokes...sm
but same basic platform. Those that currently use InstantText can continue to use it too.
Basically, what I'm saying is that people are so quick to want a union but...
they do not realize that in this day and age, their job can shoot straight out of the company. In fact, it's also working the opposite - Indians, Phillipines, Brazilians are being shipped in to do nursing now! South Americans are being shipped in to work on hurricane relief efforts clearing mold and hazardous material for $8.50/hour for FEMA.
Extext is basically like typing in Word.
Very easy. My favorite platform of any I have used.
Basically, if size of check is enough to compensate
x
You basically said ignore cherry-pickers.
And what a cheap shot to claim someone else can't read. Have fun being a bleeding-heart loser! To say basically ignore someone doing wrong is by default to defend the action.
I'm with you. Proceed with caution basically. Hope for the best and (m)
prepare to have to seek out other avenues. I was raised to be considerate of others at all times and not to screw anybody over, so it's really foreign to me that people would knowingly screw others for their own personal gain. It goes against my DNA to believe such people exist so I have to remind myself not to be a fool and that people like this DO exist. Unfortunately, they weren't all raised by MY parents, lol. But if they treat people like that, eventually they will be TREATED like that and their luck will run out. Then they'll see they shouldn't have been so uncaring about us regular folks.
so, basically they are asking for $$ AND personal ID info -- RED FLAG(S)!! NM
.
They are basically all from India. No happy news to report here.
Your direct supervisors are in India. They will IM you to death..from.. Indi, and they want you to be at their beck and call. They do not understand the word NO. If you dont mind Indians QA-ing your work go for it. Just so you know, your check is penalized for your QA errors, which are determined by people that barely speak English. Save yourself some grief. Get a job with American supervisors and QA people who speak and know English.
Basically what it means is OSI is eliminating paid holidays
OSI has no sick pay at all. You have to use your measly PTO for any time off, and it is the worst PTO I have ever seen. My teenage daughter has more PTO from a pizza joint... yep its the truth. So now basically no paid holidays for the majority of the employees. This sux big time.
Slow time of year = no work. Basically the same. If
x