Isn't the Focus "tech support" Indian???nm

• Escription software - Texas MT
  • MDI-FL hiring for eScription accounts - Liz M
    • Thanks Liz! - Texas MT
  • Try MDI Florida - eScriptionGal
  • The Indians gobbled all those accounts up! Try Focus. nm - American!
    • Isn't the Focus "tech support" Indian???nm - Hardly
      • All of Focus is indian-based, except their corporate office in MA. - American
  • MDI-Florida has some accounts on this platform....sm - MDI-gal

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He may have sold out to Nuance in March of 2007, but he still runs the show!  Second of all they are absolutely NOT bringing any accounts whatsoever back to the U.S.  That's just plain fabrication, deceit, lies, BS -- whatever you prefer to call it.  It just ain't true!  They just recently laid off the majority of the American QA staff and have forced the skeleton American crew they have left to go to production.

The lie that they are bringing work back to the U.S. was started and perpetuated in January of this year as a negotiating tactic to get the Indians to continue to work for peanuts instead of giving them more money.  When the Indians called their bluff, they hired a bunch of American QA people only to fire them at the end of April, beginning of May when the Indians caved.

And finally, they are an Indian run company and their QA and MT staff is 80% Indian.  I have the actual figures given to me by the Director of US Operations at Focus.  Focus employs 3800 Indians!  Does that sound like a U.S. company to you?

Oh, and the Director of Recruitment posted that 90% of their operation is in the U.S.!!!!!  He flat out lies.  He also says everyone laid off got a nice severance package.  Total BS!  Half of those laid off had to call the company and scream bloody murder when their checks were deposited as promised.  The other half will be calling tomorrow!

You know what, I don't understand any of this and kind of confused right now.  But thanks a lot for your support.  I have done cardiology reports for quite a long time and worked at Cardiology Clinic, where that is all I did 8 hours a day, 5 days a week.  This is what they were testing for.  So, I really do believe I did very good on test.  I know all the medications without looking anything up in reference books.  Also I have transcribed hundreds of echocardiograms and stress tests, etc. 

Anyway, I am not going to fret over this.  In fact, Keystrokes just called and would like to offer me a position with their company.  So, who cares about MD-IT.  Also Keystrokes is starting me at higher rate of pay.   Maybe this was a good turn of events that I got turned down by MD-IT, because look what happened.  I believe that sometimes we do not always understand things that happen, but in the long run things usually work out for the best.  I am definitely an optimist in life and try to always look on the bright side.  It helps in this line of work.  

Thank you everybody who had positive things to say and for your support.  

Hi

You sound like you are so happy at your new job.  I am feeling so discouraged at mine and really want to quit.  Do you know if your company is hiring?  I have lots of experience.  Would really love to hear from you either way.

Thanks,

Discouraged Debbie

Are you SERIOUS???  Two years ago they had a terrific support group, now you're lucky if you get called back within half a day...There was one instance where I had to upgrade a program, it was mandatory, and I called support.  This person talked to me and asked to sign on to my computer (standard procedure).  They then asked that I stay nearby my computer in case of questions on their part.  Well, I did that and after an hour and nothing happening, I gave up.  Called shortly after and was told the person was at lunch!!!  Can you believe this???  Mind you, this was one of my days off (I purposely did this because I knew how much work I would lose on one of my regular days).  I was told it would take up to an hour, well after it all had been done, it took over 3!  Yeah, some day off.  It was almost like they were chatting with other people in the office or on the phone, or SOMETHING, cause they would never respond to their prompt for the next step for minutes at a time.  I was very irritated by it.  I absolutely cringe when support is needed at TT and avoid it at all costs!   

I appreciate every kind word.  It helps me knowing that you have all been where I have been. 

I am so fortunate to get the opportunity to work for TransTech.  I have heard so many great things and part of me can't wait to dive in but the other part says don't let go.  I have been so darn loyal to the Q and they never cared. 

I hope Transtech appreciates my loyalty.  I want this to be my last job change! 

Thanks again. 

The first and foremost would be promotion of US-based transcription for US-based patients.  I feel there are major, major privacy issues at hand there, and I would personally have trouble with my personal info being shipped overseas.

Certification I think is very, very debatable.  AAMT has tried to make a standard practice, but really it isn't.  You have to be certified and continue with education to be a nurse because those practices are standard and regulated pretty  much across the board without too much difference.  MTs have to do what the client at the time asks, and there is a ton a variation between companies and clients.  I have worked for a lot of different places and have yet to find one that follows even half of the important rules of the BOS. 

I also think another organization should point out certain advantages to being an MT, at home or otherwise.  AAMT wants you of course to buy books and whatnot from their store, but there are many other resources online that are available to us simply because we are members of the medical field; most are free.  Working at home gets you discounts on things like car insurance (cut mine in half).  There are many advantages to ousourcing companies that hire at-home employees as well which are growing all the time.

I would absolutely participate as much as I can in getting something like this going.  AAMT as decided where they are which is perfectly okay.  They just now need replaced.

Does anybody have any information on People Support?  I see they have several job offers available and I have never heard of them.  Any info would be greatly aprpeciated--good or bad.