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Is this happening on your primary, as well as your back up

Posted By: celestialmls on 2007-05-16
In Reply to: This is happening at Transtech Houston - Transtech -- no work

accounts? Have you called management regarding your situation?


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so have them change you back to your primary.
nm
My primary is even busier than usual and my back-up has been looking for extra help. Maybe time for
nm
primary
My primary is on that list as well but we're still going strong and hard so not sure if I believe that or not. Also a local hospital is on it and I know for sure they don't outsource.
new primary

I was given a different primary once. It was a brand new account. I tried it, and really didn't like it, and when I asked to go back to my old primary they said that was perfectly fine and put me back without any hassle at all.


I have added another secondary a couple of times, without any problem as well.


That was my primary for 5 years (sm)
also and right after the first of the year *poof* into thin air.  It was a peach of an account...dang! 
Do you have a primary account - sm
or do you have to work on several different accounts? Do you get a lot of feedback during training? Did it take you very long to start meeting line requirements? Do they have decent insurance? Thanks!
They have several accounts. My primary
runs out regularly, but my primary has an abundance of work. 
I've had my same primary....
since I hired on almost 3 years ago and only had to ask for a backup account this summer. Other than that, I've not needed another account.
Has anyone lost their primary?

What happened?  How did your company handle it?  Did they even tell you?  Was anyone quietly pushed out the door only to find out later it was because their primary dropped? 


I feel like I am all of a sudden getting pushed out the door, and I know my primary renewal date is coming up shortly. 


Any thoughts/suggestions are appreciated.  Any signs that I should be looking for (both with regards to work itself and how I am being treated)? 


Thanks


It was when I worked at YOG -- primary account was 95% ESL. BUT, it's not so bad ...sm

Generally, a lot of times they say the same things in their review of systems and physical examinations, and you can make up little normals for each doc.   Tough way to get your start, though -- sorry.


By the way, I don't think most acute care accounts are that heavy in ESL, but a number of 70-80% wouldn't surprise me.


Good luck!


Mine primary is internet
My primary account is all internet with no phone line. My secondary account uses a C-phone with a phone line. Some of their accounts are internet-based, and others use a C-phone with a phone line. I love them both.
I don't have to be management to know I have a primary account
that I work on and have backup accounts. If you have problems with ESL doctors on a certain you should let someone know. I had this happen before on a backup account and they removed it from my pool.

I myself find it interesting that people who don't work for them and have never worked for them are posting below bashing the company on heresay.
I wish my primary paid by the minute...
No one ever seems to know what they are talking about on that account and they take FOREVER to get through a report. Some dictators will take 15 minutes to dictate a 50-line report because they are shuffling through papers looking up things or just saying umm..duh.. I also have one dictator who will repeat things constantly, sometimes repeating the same sentence 3 times! I'd be making about $5 more per hour if I were paid by the minute... This wouldn't be a good deal on my secondary account though. There are a bunch of fast talkers and mumblers on that account.
Can you give any hints as to your primary?
like initials or what type of hospital (assuming it's a hospital account) it is?
I love the company too. I have a different primary

account that has been running low, but just when I think I might need a backup account, the primary kicks back in.  I think these smaller companies are the way to go these days. 


I think it depends on your primary acct; sm
I've noticed some STMs give more leeway regarding shift windows, and usually it is based on turnaround time for your particular primary account. I think I would approach my STM again and ask more specifically, Why does STM X say this and you say something else? Probably you would get a clearer answer. It never hurts to ask.
Losing primary account.
What happens?  I haven't been working for an MTSO long enough to know (worked in house for the last 5 years).  Could someone please tell me their experiences?  I work for a large MTSO, so I am hoping that I can get placed on another account, but really, I don't think there are enough slots to fill all our positions.  Any thoughts?  Please HELP.
To losing primary account
Can you tell us which company? The moderators say it is okay.
My primary had zeros for every worktype
about 1/2 hour ago. VERY low, espec last few days. :(
I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
AGREE! When my primary account went ISR........
I took about a $200 to $300 a month pay cut. Don't think this won't happen with this new system. Will soon be paying them for the priviledge of working for them.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
When I worked there, I had a primary acct and 4 other accts. SM
Pay was okay. There is a site for MTs to get samples from different accts. You can also email other MTs on the same account and ask for samples. I left before they implemented the new platform, Cornerstone.

PS. I worked for MQ before Spheris, but I left before all the major changes took place. Of the two, I preferred MQ.
Further away you get from primary source, more chance for errors
But can you explain what you mean by true QA editing? Isn't all editing of VR true editing? Or are you QA'ing what has already been edited? Sorry - clear as mud I know. Hope you get what I mean.
Its my understanding your pay is based on your primary account sm
I didn't ask that specific question but that is how I understood it when it was explained to me.
Very low on my primary account with my FT job, but busy with my PT jobs. sm
Unfortunately, I need the lines at the FT job not only for the $$$ but to maintain my benefits.  Kinda scary. 
My primary is caught up, but other accounts have some work. NM
xx
What is happening with MQ
When I started with MQ five years ago it was great and I was really happy until the last year.  What has happened?  They never tell the truth about anything.  They have been talking about an incentive plan for ages but where is it.  All they seem to come up with is a way to pay less.  When I started I got very good bonuses and incentive pay.  Now all I get is foreign doctors, never enough repeat to learn the doctors to increase speed.  If they ever got strict about the schedule or if they cut the pay any more I am leaving.  I can find someplace better to work or I will not work at all.
that is what is happening to me
I told them I pretty much did not want to do the editing side but am soon to be put in a class to learn editing. Getting worried.
What is happening at
TransTech, any info?
I am sorry this is happening to you...
Been there myself with working on 4 different accounts with 4 very different account specifics. I was bounced around and assigned stuff from all 4 of them. Just as I was climbing out from under the pile and MAYBE getting my line count back, here comes another batch assigned just for me. I am not talking about small accounts here or a few dictators - literally hundreds if not thousands of different docs and all kinds of very different account specifics. I did this for a few months and finally gave up. Surely there has GOT to be a better way to assign work? I have 6 years of acute care and easily went some place else. Maybe that might be best if it is really dragging you down. Good luck and best wishes.
By the way it looks, Im the only one this is happening to lol
a
Can't believe this is still happening
When I left 2 years ago they were running out of work.  They have either lost more accounts (which was why I left) or they overhired (which they are known to do).  They used to be a very reputable company and, unfortunately, I have only heard negative things about them in the past couple of years. 
Who knows what is happening with TT. It is like
a Jekyl and Hyde situation. Wonderful around Christmas-time; then with the changes to help decrease the insurance costs, things have gone all strange. Suddenly lack of communication, some lack of organization, and unfortunately, a lack of job for this MT now after records were not updated by HR. Long story. But the mgmt knows who I am and they know I was #2 cheerleader (besides TTMAX),and now unsure as to exactly what happened. One day they say more work than you can imagine is here, and then a month or two later, trying to get lines any time of day or night. Finally gave up. Maybe they gave up. Never got the real story. But I would still cheer lead if only I knew what is happening and why, I would probably understand. Oh well. Moving on. As they say, don't look back; you will turn to salt, Lot!. Good luck to those who are there, and to those who are no longer there all the best to you. HOpe TT will weather the storm okay. Still believe in the place. IMHO.
Not happening. Why would
a company or facility do that?  There has to be a minimum # of lines or you'd have bunches of people just typing whenever they feel like typing.
To the OP, I am sorry that this is happening to you ...

And I really do hope that things improve for you.  When researching companies, especially on this site, you cannot take what everyone says about a company to heart, as the site lists and as so many on here will tell you, you have to make the decision yourself and sometimes that means taking a chance, just as you did. 


To the person who placed the post about listening ... As stated above, no one can make a decision based on a company because of the posts on this site or any other site, that has to be a decision made based on your gut feeling.  Several people may be absolutely happy with a company and several may not be, which is what you typically get when you post about a company here but again, ultimately it comes down to a gut feeling.  Be nice and sympathetic to this person, they decided to take a chance and it has not worked out in their favor, there is no reason to be ugly about it, it can happen to anyone looking for a job in this industry. 


All I could recommend to anyone looking for a job in this industry is to research the company, use this site and any other means that you have, try the BBB in the state that they are located in, sometimes that can be very telling, go through the interview, ask lots of questions and then make your decision on what your gut feeling is.  All you can do in the end is pray that they were telling you the truth when they hired you, that is all any of us can do these days. 


What is happening is that
in addition to not paying for headers, they are also taking away a percentage of the lines you type. Different accounts, different percentages. It is not ExText -- just do the math.
What IS happening?
Quite frankly, I never have been able to crack the nut with TT.  Took a cut from the Q to come there, but at the time, they were so nice, so caring.  It was a refreshing break from MQ, but, in hind-sight, I'm thinking I should have stayed with the abuse, at least I could pay my bills.  I don't know about everybody else, but I just can't make it; 30 years of dedication and the conclusion I come to is that there is way, way, way too much brass that cuts into our pay; years ago, we didn't have the brass and everything ran just fine.  The technology has killed us, as well as our fellow 25+ year veterans have sold us out.  Sad, Sad, Sad. I say, bring back the tapes, pick-up and delivery and companies where everyone works, even the owners...nobody was paid salary, and bring back the day when the only revenue-producing person was the transcriptionist! Now, we are bottom of the totum-pole.  Degrading, sad, sad, sad. Anyone have any plans/ideas for a different future with a crippled up back, arthritic fingered 50+ year old woman that has dedicated her life to a dying field? Geezzzz
Don't wonder, it's really happening. sm

At first they did pay for demogs and headers, then stopped without saying a word.  Then they changed the characters per lines by about 10 or 15 without telling anyone.  You're running out because C-Bay in India is getting it.  You don't find it odd that you have to cover when there's an Indian holiday but the Indians don't cover our holidays because they get the work anyhow and there's no reason to cover; there's not enough to go around in the first place.  Maybe your QA people are keeping busy if they also QA for India but I don't know that. 


It keeps happening
because we let it happen. I realize the job hunt is tough but they can only do what we allow.
This is happening everywhere.

VR is the 'wave of the future', the 'new direction of MT'...but who does it really benefit and who is pushing it more than the president?  AHDI, that's who.  Everybody is going to VR...EVERYBODY.  If you think you're secure with a company who says they'll never do VR, think again.  All the large MTSOs are going to VR and they're buying up all the others.  The next wave is not only going to be the pay cut, but after the initial cut for VR, they'll cut it again to be competitive.  Transcend did it years ago, Alltype did it earlier this year, MDI sold out to VR, now Webmedx.  That's just to mention a few, and I didn't even include the Squid b/c they're not worth mentioning anymore.  I think the poster below hit the nail on the head when she/he said price fixing. 


Yeah, and I can bet that account used to be my primary because it rarely has work now!
nm
your company takes overflow or has a primary account
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
I suppose it probably varies with each account. My primary has been slow sm

since the holiday, but I am able to get my lines.  I'm hoping it picks up soon.


Hope this helps.


It's already happening...and all that will be left is...
the ESL that VR doesn't work on. For every 10 MT jobs, there will be 1 Editor job left. Each new generation that churns out of med school is more and more comfortable with keyboarding, and point and click. They surf the web. They pay their bills on line. They PalmPilot their entire life schedule. EMR will take 30%, off shore will take 30%, VR will take 30% and all the rest of you will be fighting over what's left. Good luck. I'm going to nursing school.
why run? whats happening
I wonder what caused you to say that...I worked for Accustat of Albuquerque, NM for a year and got let go along with about 20 other MTs last December (after Christmas) with no warning or notice whatsoever. I was told the doctors for those clinics were no longer required to dictate. Just like that with one email my job was gone. I have learned this is a very unstable job field.
Sounds like what is happening to me (sm)
I have emailed the recruiter 3 times already.  She has responded each time but after 3 attempts, I pretty much can take a hint.
Happening for over a year - sm
They go through cycles it seems. I left once and went back when this issue was supposedly solved. I worked on full four-hour shift the second time around and literally had no work. Never again. They are inconsistent and do not know how to staff properly at all!!
what is happening at Transcend
i have applied there - how much less do they pay for speech rec than for real MT? i have heard some companies pay 8-9 cpl for MT and half that for speech rec. is that the way Transcend does it?
Do you find this is happening to you

Several months ago we were low on work at my company.  No excuses were given to us, no apologies. Just make up your lines whenever because you had better give your best.  So, sit and wait. All the time.


Now, the last month or so, the sudden sups are suddenly in contact with us several times daily, saying we'd better do work all the time, especially nights and weekends if we want to keep our jobs and not let it go to India, or so they don't overhire.  (Not just veiled threats, but outright.)  We are lucky to have a job in this economy, forget the soccer games with our kids, we'd better get to work! All times of day and night we get these e mails. We sign on the end of the weekend, there are lots of these kinds of e mails.


Then, today they send an e mail the sup is excited because our team is growing, and this will help.  Okay, so does this mean it will help the team because we won't have to be working overnight and weekends every week in addition to our sitting and waiting during our schedule, or does it mean, we now will be sitting and waiting overnight and weekends along with our doing that during our schedule.


What is this kind of thing? Making us frightened all the time and lucky we have a job? This MT does go the extra mile, always has the correct number of lines and more every payperiod, this MT stayed through the slow work periods, hanging on, and now is getting tired of veiled threats, outright threats, and incidious you are lucky to have a job because we are hiring more... comments.


Thanks for listening to me vent.  I sit here and do the best I can, and my DH says to ignore the e mails.  But it does grate on my ego, which I guess is the purpose of this.  I do try to please and work and seems like I get more uncomfortable every day with the situation.  But reality is, it will go to India, and my kid's soccer game has to be sacrificed just to make sure my family eats. Are you seeing this happen to you, and how are you dealing with it? Thanks in advance for your input.