Is Echo Transcription still associated with CBay? nm

• Is Echo Transcription still associated with CBay? nm - Wondering

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Good pay, really nice incentive plan, PTO, sick pay, great management, great QA feedback, small percentage of ESL docs, employee status.  Only bad thing, though, is that health and dental insurance are expensive.

Good luck in your search!

Chickadee

Care to share your opinion and experience with them?  I tested with them today.  They seemed nice and friendly.  The platform was pretty user friendly. 

Is there plenty of work?  Is the pay fair?  Do they have benefits?  Thanks...if I'm offered a position, I'll find out all these answers, but I'm just really curious.

Just Me

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We use DocQscribe.  I use ShortHand with it, but there is a built-in Expander you could use if you don't have ShortHand.

Management and QA are very nice, pay is fair, work is good.  Some ESL, but not many.

Employee position.  Only bummer is that there are very limited benefits.  I've worked for MQ, Spheris, and TransHealth.  I prefer Echo hands down over any of the above companies.  I don't know if they're hiring or not, but I'll link their website below.

Good luck!

Chickadee

I'm not sure how many different accounts they have, but I have never been switched around.  I've learned new work types since working there (like OPs), but it is all part of the same account.

I've been very happy there.  I have experience with MedQuist, Spheris, and TransHealth.  I thought MQ was okay...I hated the other two.  Everyone's experiences are different (some love the last two companies I mentioned), but I have been an Echo employee for almost 1 year, and I have to say that I really, really love it here. 

If benefits are your top priority, you might not be too happy here.  They do offer benefits, but they are pretty expensive.  But they offer PTO (given at 1-year anniversary), sick time, and have a very generous incentive program.  They also have much less ESL doctors than I had with those other 3 companies.

I hope you find what you're looking for.  If you want to know more about Echo, you can e-mail me at any time.

Take care,

Chickadee

Are they hiring?  Do they use DQS? Wondering if you can tell me if they have any clinic work or will hire someone with hospital but no OPs experience?  Cost  and type of med. ins. for individual coverage? Thanks for any info!

I really like it there a lot.  We have tons of work, excellent feedback from QA, great boss to work for, good pay.  I spot check their counts against my count on MSWord (characters with spaces divided by 25) from time to time, and it is always exactly the same or 1 line more on DocQScribe.

Their website is http://www.echoti.com.

Good luck!

Chickadee

(In Georgia)  How did you like it?  I'd love to hear both good and bad. 

Thanks in advance.

Snickers

Thanks for the info on CBay!

Sherri

Does anyone have any info on CBay? Anyone every work there?

I was wonderng if anybody who works for CBay can tell me about the company from an employee's viewpoint.  I recently got a job offer but I don't know much about the company itself.  I know they own the majority share of MedQuist.  I also know they have an India corporate office along with the USA one.  Aside from this, I really don't know much about the company operations and don't find very much info reading the boards.    Thanks

Any current or former Cbay employees who can give me any info?  Good to their word?  Good/bad experiences?  Stay away/go for it? 

Thanks in advance!     

Where's everyone planning to go now that Cbay has laid off the rest of the editors?

I'm not a negative person, and I have received high marks with every company I've worked for - including CBay. My opinion on most companies is that one is good for some and not for others. But my experience with CBay was so appalling, that I want to share a word of warning.

CBay has good benefits and they pay for downtime, but the positives stop there and are totally overwhelmed by negatives. The team I was a part of waited for weeks to start our accounts, and we were expected to be patient. Only if you made a point of the fact that you had to leave your other employment to be ready to work for CBay did you receive any compensation. Imagine not being paid for several weeks! Be patient? But that's what happened. Some MTs were paid, and some were not.

And this really paints a picture of the overall working environment. If you were in the know, you could get by a little better than some. For instance, when a virus wiped out the system for about a day, a supervisor said we needed to move our schedules around to compensate. But if you were smart and talked with personel, you learned this was not necessary at all. Downtime should have been paid - period. Some MTs got that downtime and some did not. 

If you are a good MT and pride yourself in your work, you might think you would never get fired, but nothing could be further from the truth. They are very quick to fire people. 

Although my group's part in CBay was very small compared to how enormous the company is, all three supervisors were dishonest in some way, whether it dealt with downtime pay or something else. A couple of us who were better at transcription were often told privileged information and instructed to not tell anyone. Meanwhile, other girls would ask for this information, and the supervisor would say, I don't know. An organization with that type of game playing and dishonesty at the supervisory level should not be on anyone's list as a great place to work.

There is much more I could say, but my hope is to say enough to protect others from making the terrible mistake I did. Sweatshop does not even begin to describe how CBay degrades its MTs. They should truly be ashamed.