Interview from 2003 w/the Shapins
Posted By: Skreech on 2006-07-21
In Reply to: In Response - Juliann Shapin
Wow...drastic changes, yes?
http://viewnews.com/2003/VIEW-Jul-09-Wed-2003/East/21653415.html
The couple also worries about transcription services who turn to off-shore employees to complete the work.
How do you know they're compliant (with United States medical record privacy laws)? Juliann Shapin asked. I get e-mails from these people in India every day. 'Us, let transcription for you do, cheap.' It's not worth it. Sure, it's cheaper, but you get what you pay for.
Complete Discussion Below:  marks the location of current message within thread
- In Response - Juliann Shapin
- Interview from 2003 w/the Shapins - Skreech
- Wow! - bashed past employee
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Don't know mgmt, but in Feb. you needed Word 2003 and Office 2003 to work. nm
s
I have been with them since 2003 and...
No complaints. For the most part good dictators. Few ESL's. Dependable payment. Good QA team, very helpful. Good company to work for.
Since 2003. nm
.
I have been there since 2003 and only ran out once right after sm
I was hired. There is plenty of work if you are willing to do more than one account.
Worked there since 2003
No bad news here. Completely satisfied.
Employed since 2003
I like working with them. We have just recently merged with MD-IT so I don't know a whole lot about the new company but MTSource was great. Whether MD-IT will influence and make changes is something that I don't know. So far - so good. You can use Instant Text but only the latest version.
MS Word 2003
Does anyone know where I can purchase MS Word 2003? My new computer runs Microsoft Suite 2006. Word 2007 is the latest thing, and my new employer's system can't run 2007.
They will not hire if you have 2003 or above
They are definitely old fashion and not up-to-date with the new technology. Definitely not the company for me. I did not take the job because I would not go backwards!!!
I had to get word 2003
for their program, and it was like $350! My computer only has 2000.
Word 2003
I know it kinda sucks about having to upgrade for just one job, but it was actually money well-spent for any future jobs you take. It always looks good on a resume to have updated versions of whatever program is available. Hopefully if things don't work out where you are, you'll be able to get a new job somewhere that appreciates hard work!! =)
back in 2003
they actually tried this & outsourced & the doctors had a fit & went to the CEO bout incorrect reports & the contract got cancelled & we were working back for the hospital within a matter of less than 3 months. I don't see knowing what a disaster it was then why in the world they wanna do it again!
Word 2003
Any idea why so many MTSOs are now requiring Word 2003? Reviews state it's not much of an improvement over 2002 and that it has some features that actually slow you down.
I worked for D&L for 3 years until 2003
what would you like to know? Things apparently have changed there I was told though but I may be able to answer some questions about it.
since 2003, I do believe they pay higher than most nationals sm
and quite a bit higher per line for speech recognition. you could mention you don't want a cut. I think they are looking right now for Tues-Sat or Sunday through Thursday schedules.
You say word 2003 upgrade. Is this
I didn't have to upgrade because I had it already but if its the same company I think the QA person can use a class in learning how to deal with people without rudeness.
2003 does not work with their platform
Only 2000 and 2002.
Yes, worked for them back around 2003 (sm)
Stayed about 3 years. When I started, they were still Edix, and they were fabulous! Good line rates, great QA team, and some of the nicest trainers I've ever worked with.
Then they gobbled up a few smaller companies, became Spheris, and took away our quality bonuses, moving to a strict production-based incentive program. It was still okay for me, because I really liked my accounts and had a great supervisor.
Then they chased off some of the best supervisors, and then I moved on.
I tell friends who ask now that it's a great place to build experience if you are just starting out, but that I would never advise anyone to stick with them long-term. There are better firms out there. Not bad, but not great, in other words.
Yes it does. MQ bought Lanier in October 2003.
..
AlphaMed is new, so pay isn't that high yet and you need Word 2003 there. nm
s
MSWord 2003 XP sm click link
Ya know what, if you don't have Word and not experienced using it it is best you wait.
The companies usually use parts of Word and mesh it with their own platform and some are a pain to learn., so if trying to learn 2 things, plus all the other stuff, the client, QA and employer preferences to set up report it is just sooo hard for you.
Even instant perfect is not enough. One has to learn each dictator style, and the employers have no monitoring how the dictators DICTATE one little bit, they just don't care, they expect perfection with junk and the dictators certainly do not care, because they can nobody is telling them to clean up their act. Don't mean to discourage, but saying it like it is out there. PLUS, the rates are so low, you can make more at Jack-in-the-Box. Not exaggerating either..
Said to have payment issues in the past. Needed Office 2003
s
A net search brings up a defunct website with a 2003 date on it. Maybe not out there anymore? nm
s
A year ago, I was offered 8 cpl for experience and I needed my own Word 2003. I turned them down. nm
s
They've used ExText in the past. Ad from 2006 said you need Word 2003. Offered 8 cpl for
s
Last year you needed Word 2003 to work for them. Prior to that, you used their machine
s
our own Claudia Tessier in 2003...she is executive director of Mobile Health Care Alliance. check t
http://www.mohca.org/presentations/MoHCAintro0103.pdf
this is, in fact, doing away with medical transcription as we know it. rather than free text, there will be standardized text at point-of-service. even coders and billers will be replaced by the computers.
this is at the MOHCA site as well.
Your interview.......sm
It depends on so many things. Will you be working as an employee (with benefits) or IC? Your post makes it sound like you'll be an independent contractor, as employees are usually not given the option to determine their own pay scale.
It also depends on what kind of work you'll be doing. If it's just x-rays, i.e., short reports, you're better off charging by the report. Try to keep in in the $1.25 per report range and make sure you get paid for links; two separate reports on the same job, like shoulder and clavicle would be two reports, CT of the abdomen and pelvis would be two reports. On the other hand, if you'll be doing long reports like MRIs, Special Procedures, etc., then you'll do better charging by the line. 65 character line with all spaces included. I would ask for 9 cpl at the least. Maybe 10. They'll probably try to chew you down anyway. And most importantly, walk in there with confidence and professionalism. Don't be intimidated by them. You are a professional. Don't ask them what they are offering. Tell them, in a polite but firm manner what you expect to be paid, and see how they react.
Well, that's my advice. Good luck. Let us know how it turned out.
Your interview - sm
Just my opioion, but for those hours you should get shift differential and weekend compensation too, and you're right, they do stink....also, I've worked that shift and there are times when there is no work..some docs don't dictation for 4-5 hours, and then dictation all the reports at once, so find out what the story is if you have NO work for a length of time...why sit around waiting for work during those hours for nothing? Be sure they can guarantee that you will be busy the whole shift...and if not, get something out of it. Good luck.
Your interview.......sm
Sounds like it went well. Give it a try. If you're not happy with them in a month or two, start looking for other opportunities. Good luck!
Interview
My interview just consisted of general employment info. Not a lot of questions to me, mainly just telling me about the benefits, pay, etc. and discussing what kind of schedule you want, etc.
I've had interviews in the past that were more like a test, but this was not one of them.
I work for Diskriter on a SmartSource account where I am actually an employee of the hospital itself. They also have accounts where you are employed by Diskriter. I have no complaints at all. My lines counts are much higher than when I worked at MQ. Although the pay is pretty average, if you are a high producer the incentive really makes a big difference. There have been postings on this board in the past about hospitals/QA being extremely picky, but I have not had that problem.
Good Luck in your interview!
The interview
was actually the offer of a job. They asked me what my favorite specialities were, what I did not like to type, etc. The recruiter was very nice. BUT...the platform is horrible and keeps going down. Lotsssssss of problems. Not staying myself.
Interview
Interview was no big deal. Just basic interview questions about your experience and what you are looking for, what they offer, etc. There was no test over the phone that I remember.
When they interview you why don't you ask them
how many times they have been investigated by the labor board. THIS IS NOT A LIE OR A NASTY REMARK. THIS IS THE TRUTH!! They have been in trouble with the labor board on a couple of occasions!
What was the interview like? TIA NM
NM
I might add that I did not interview for
a recruiter position, but an MT because I do MT on the side. Because recruiting takes up so much time, I am literally thinking about going back into full time MT and if I do that, this would be the company that I would work for.
Interview? sm
What did the interview consist of, Nelli? Just curious. Know some who interview over phone and that is not acceptable to me. Some use their books but I would draw a total blank! Would rather test online.
The interview
was over the phone and was just an interview... No testing of any kind whatsoever. I visited with my then immediate supervisor about my past work experience, etc. I didn't actually have to prove my knowledge, which I thought was a little weird, but whatever I guess. Pretty low key. I honestly do not know if they called my past employer or not. She offered me a position at the end of our conversation and emailed me a job offer after our conversation, which I had I think 7 days to respond to. We discussed pay, hours, benefits, etc., during our phone interview. Does that help?
Just had interview
I was offered 50% ESL. Pay/bene's seem same as MQ. Sounds like MT support is better, and Webmedx was 2006 AAMT Employer of the Year. But now with everyone jumping ship at MQ, things may open up for me more there!
interview
I do too. I am nervous also, but telling myself I have nothing to lose after MQ, at least I hope so!
If you don't ask anything else in a job interview
Insist that they tell you much your line rate will REALLY be. Some companies that use Dictaphone EXText take a flat percentage off the top to allow for headers and footers, no matter that not all headers and footers are the same, they are different for different hospitals but they are greedy and take anywhere from 10 to 17% (that I have proof of) off the top so if you are told you will get 8 cpl you will have to deduct the percentage from that. I'm sure that other companies that use different software do the same thing. Ask them to tell you what their flat percentage is. If they refuse to tell you stop the interview!!!!!!!!!!! 
I know for a fact that one company takes 17% off and their president went in one day and changed all the headers to have hardly any lines in them at all but they still take that 17%. I worked very closely in the home office and saw that with my own eyes and that greed made me find another job. I did not want to be a part of any company like that which would cheat the employees that way.
Remember, if they refuse to tell you the flat percentage that they skim off the top of EXText or other software (the magic number) STOP THE INTERVIEW!
also at interview ask
1. The platform used. Is it MS Word. What Expanders work on it. Can you use the Expander you are knowledgeable about.. be it Autocorrect, Shorthand, Instant text, etc.
2. How many steps are there in setting up a report to begin typing... And then how many to send a report.
3. How long from date of hire until you actually start on the account.
4. People currently on the account... what is the range of lines per hour that people are doing..
interview
Good luck! They expect 1200 lines/day for full-time, 8 cpl, employee status with 90 days' probation. I actually just heard from them again and have another interview Monday...Sounds good/legit; I've been doing this for 8 years and have worked for a lot of people. They said there's never a lack of work, either!
interview
My husband had a fit when the only interview time they gave me available was for 10:15 or 10:45 p.m. on a Sunday. Needless to say, that didn't go over and the interview was abruptly cut short.
MDI interview
They're fine. Work is plentiful. Platform is okay. Don't overcommit your daily lines, be conservative and when you go over they are very grateful.
I have an interview! sm
One of the girls on the board here helped me out by forwarding my info to the recruiter, and she put me in for an interview on the 2nd. I've never worked IC, but this is what I've been wanting, so I hope the interview goes smoothly and I'm offered the position. If so, I look forward to working with you. :)
During my interview....
Person stated they pay 7.5 cpl for clinic work with minimum 1200 lines/day. Insurance was with Aetna. I didn't take the job. Dunno much else.
interview
I would call. There are some who use the tactic that the person who calls gets the job. I have always followed up, especially when I was told I would hear something. Call and ask if the position is still available. Can't hurt and they will know you are really interested.
Interview
My recruiter was nice also, in fact from your description, probaby the same one; however, nice doesn't pay the bills. In fact, if the recruiters are being so blatantly honest about the lack of work, what the hell are they doing hiring in the first place?
MDI interview
Hey there...to anyone currently working for MDI...any news? Good? Bad? How is the interview? I don't currently have any equipment other than for the company I work for; I have an interview in a couple days, do I need a foot pedal or anything? Do you take a typing test during the interview? I have not taken a transcription test for 15 years as I have been with my company for that long and am now looking for supplemental income. Any information would be greatly appreciated! TIA!!
Re: interview
The interview is very casual. They don't quiz you or test you. They have seen your resume and obviously that is enough for them. I think the main purpose of the interview is for them to see what you are looking for in the job and for you to see what they are looking for and for you both to determine if you are a good fit.
The equipment you will need depends on what kind of account you are hired on. You will have to talk to the recruiter about that at the interview if you are offered a position.
I have been there for 3 years and am happy. No work being sent to India, no speech recognition to mess with, just straight typing, good communication, and everything is fair and professional.
MDI Interview
Hey there!
I was hired on this past summer, and I don't recall doing any testing. There was a detailed phone interview (wouldn't hurt to have your resume on hand during the call for easy reference) in which I felt they were checking to make sure it would be a mutual fit for the position. The recruiter was very nice and very professional, and really listened to everything I had to say.
I was initially placed on one of the internet accounts, so I only needed an Infinity foot pedal since I already had everything else.
I got the impression from the interview call that they are very selective in who gets chosen for a certain position, and I was impressed with that, particularly after quite a few impersonal You passed the test, would you you like the position? offers I'd had. It was nice to know the recruiter was actually listening to my needs as an MT and not just looking to fill a position ASAP.
Good luck with the phone interview and keep us posted on how it goes. I think you'll be impressed with MDI, and I'll keep my fingers crossed for you!!!
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