Insight to the other side
Posted By: EmmaMT on 2008-12-30
In Reply to:
http://www.brighamandwomens.org/gms/News/medicaltranscription.aspx
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Thanks so much for the insight
I can't tell you how much I appreciate your insight into the situation. Thanks too for understanding my question. What you said about the supervisor was what I wanted to know when I asked if they would be supportive I am not somebody who needs baby sitting, but I do need to have the tools to do my job. And I am sorry they did not give you the incentive for second shift, that is awful! After all that running around before starting and to have to give it up is just a shame, and to not have work and sit around is also a shame, as obviously you are talented if you are a hospital transcriptionist.
I believe that this is the same supervisor, BTW as a friend of mine got in touch with me since I wrote this question, and seems like the same thing happened to her and she felt that her many years' of experience meant nothing to the supervisor they have now. No training, never answered her e mails or calls and did pretty much tell her to shut up and type.
Thanks again for helping me. I'd hate to start a job and turn around and quit... not my style after being with a hospital for 10 years.
A little insight on George
http://www.angelfire.com/ma4/lhs1982/GCatuogno.html
Copy and paste this link into your browser or click on link below.
Anyone with exp working for InSight? sm
They are a radiology management company hiring for at-home Radiology MTs; however, you must live in Arizona. Anyone heard of them?
Maybe I can offer some insight s/m
at the risk of offending someone below who wondered why I would continue to peruse the boards if I'm retired. Well, I'll answer that question first: I woke up yesterday morning and decided I didn't want to retire after all. Did a bit of research and found out someone I worked for 15 years ago is now the CEO of a company, who will remain anonymous at the moment. I made a phone call and have a P/T job with the new company which I will start Oct 1.
Now to your problem. #1 and #2 are correct. I know this because the same thing happens to me. Several years ago (before TT) I emailed the sup and told her I knew I was getting all the crap dictation and that I didn't mind that but if I was going to do all the crap dictation I would like to be compensated accordingly. She emailed me back and said that she knew I was getting more than my share but that the dictation I was getting was way over the heads of most of their MTs. I wrote her back and said then how about giving me a raise. She wrote back and said that she was putting in a raise for me retroactive to the last pay period. You know you're getting crappy work and I know you are. If they won't at least compensate for it, then I would move on to a company that would. You never know how big of a shadow you'll cast until you stand up. I still get the crap dictation but I have trade offs. Flexibility has been more important to me than money and TT gave me all the flexibility I wanted.
Good luck!
I have some insight to share if anyone is interested. sm
I started with KS a little over a year ago. I stayed on during the pay cuts and had faith that the changes would pay off. They did. I now make more than I did before the cuts, love my account, have pretty steady work except during the usual slow times, have health insurance that is OK although expensive but less expensive than none, have direct deposit with very few problems, love my lead, etc. I am glad I rode it out and will if there are changes in the future because I believe this company is looking out for the transcriptionists and by keeping work in the U.S., I think that they will be one of the biggies but definitely the best in the next few years.
Thanks for all of your insight!! Happy New Year!!
Oh yes, *those* questions. Insight inside.
They are a pain, but I do know why they are asked. Every once in a while recruiters get an applicant who puts down I have used Windows/Word/IE, whatever, before, but not much. I can learn, but I might be slow.
The application typically gets ditched, and here's why.
There's no time or staff availability to teach someone how to use a computer to the point that they are comfortable with day-to-day activities. It's time consuming as all get out. So, though it's a drag for people who are proficient to fill out (even very briefly Yes. Very. or Trust me. Really. works), it saves companies from hiring people who honestly somehow never have gained proficiency using a computer. When those folks do slip through they typically leave within the first 30 days out of frustration, and waste their own time and the company's time and money.
Zylomed vs DSG - insight needed.
I have offers from Zylomed and DSG...and am wondering if anyone has input on these two companies regarding flexibility, ease of platforms, ability to make lines, availability of work. Thanks much!
INSIGHT MEDICAL RESOLUTIONS
Has anyone worked for Insight medical Solutions? I applied there for IC work, part-time. Any advise? Can E mail me or post.
Are the Insight Radiology accounts outsourced
Lately NO work in there!
Insight Medical Solutions or Transcription At Its Best??????
Good or bad on either of these 2 compaines would be appreciated.
Well I had asked if anyone that works for DSG can give an insight into the
working conditions and if the accounts are fairly decent accounts. So far nobody has responded to this. They are hiring for 2nd and 3rd.
Excellent post with great insight. (NM)
dd
Insight Medical Solutions/Trans At Its Best GOOD/BAD
Any information would be appreciated on these 2 companies.
Anyone get started with Insight Medical Solutions in Florida? Had to fax them as
s
I recruit for a company that has had ups and downs on this board and have some insight.
I attended MTIA a few weeks back and spoke with other recruiters and some established MTSOs and some just starting to build their MTSOs. What I learned is that most companies are alike in many ways, and most want to improve. The common factor was often that they want to do more for their employees but get slapped in the face too often by MT's who do not work when they are supposed to, do not produce what they commit to and think that they are better than they actually are but cannot take criticism of any sort. There are a lot of MTSOs who do not offshore, but they are frustrated by MT's who want more and more and give less and less. It's a catch 22 for them too, so maybe it's time for everyone to step back and reevaluate.
As a recruiter, I sometimes get 100 resumes a week. Most do not even get past that first contact and here is why:
When I get a resume that has a typo in it, I do not even acknowledge it. I shred it. I have learned that if someone cannot be accurate on their first impression, they will not be later on. You'd be surprised how many resumes and cover letters are full of obvious typos.
If we have a help wanted ad that specifies 2 years of experience required, half the resumes will be from students or those with no experience. They can be very demanding and rude at times, which is no way to treat a potential employer.
If we have a specific ad for hours and/or days, about 40% of the responses are for something completely different.
We now have auto reply for resumes but will probably get rid of that in the near future. Many applicants take the auto-reply as a sign that they are being considered even if they are not, especially the often very pushy offshore applicants, even though our ads say no offshore applicants will be accepted.
Another thing that I see far too often is that some applicants, right up front, demand certain days and hours and pay, no matter what our ad says.
Finally, here is the biggest turn off for me: Failure to follow instructions. Our ads always say that we do not accept attachments, to paste resumes into email. However, there will be days when every single email I receive has an attachment. I have now set it up to send emails with attachments to spam, which automatically empties each night. Those that go into spam do not get an auto-response. That's the way I set it up and it works well. Why should I respond to each one that blatantly ignores instructions? Again, if someone cannot follow instructions when applying, they most likely will not once employed.
There are a lot of wonderful, experienced, hard-working MT's in the U.S. who follow instructions, keep their word and take pride in producing quality reports. It takes a while for us to get the great employees but we keep sorting through junk to get to them, just as they have to sort through companies to eliminate the bad ones.
I have recruited for 4 different companies over the last 10 years. While they can be very different in many ways, most are pretty decent and want to treat their employees well, but they are getting burned out by being burned over and over again.
MTIA opened my eyes. If we do not start working together, the U.S. companies will start sending everything offshore where the employees want and need the work. The offshore companies were out in force and they are looking for ways to improve, which is scary. They WANT to take over, and we are giving them a lot of opportunity.
Don't let anyone fool you. AHDI and the big-wigs from the big companies are VERY friendly with the offshore companies. Their work is getting better and their prices are better and U.S. only companies might be phased out because of this. We need to take back our industry or offshore companies and VR are going to take it from us.
Polish your skills, make sure that your resume is perfect and be persistant.
I recruit for a company that has had ups and downs on this board and have some insight.
I attended MTIA a few weeks back and spoke with other recruiters and some established MTSOs and some just starting to build their MTSOs. What I learned is that most companies are alike in many ways, and most want to improve. The common factor was often that they want to do more for their employees but get slapped in the face too often by MT's who do not work when they are supposed to, do not produce what they commit to and think that they are better than they actually are but cannot take criticism of any sort. There are a lot of MTSOs who do not offshore, but they are frustrated by MT's who want more and more and give less and less. It's a catch 22 for them too, so maybe it's time for everyone to step back and reevaluate.
As a recruiter, I sometimes get 100 resumes a week. Most do not even get past that first contact and here is why:
When I get a resume that has a typo in it, I do not even acknowledge it. I shred it. I have learned that if someone cannot be accurate on their first impression, they will not be later on. You'd be surprised how many resumes and cover letters are full of obvious typos.
If we have a help wanted ad that specifies 2 years of experience required, half the resumes will be from students or those with no experience. They can be very demanding and rude at times, which is no way to treat a potential employer.
If we have a specific ad for hours and/or days, about 40% of the responses are for something completely different.
We now have auto reply for resumes but will probably get rid of that in the near future. Many applicants take the auto-reply as a sign that they are being considered even if they are not, especially the often very pushy offshore applicants, even though our ads say no offshore applicants will be accepted.
Another thing that I see far too often is that some applicants, right up front, demand certain days and hours and pay, no matter what our ad says.
Finally, here is the biggest turn off for me: Failure to follow instructions. Our ads always say that we do not accept attachments, to paste resumes into email. However, there will be days when every single email I receive has an attachment. I have now set it up to send emails with attachments to spam, which automatically empties each night. Those that go into spam do not get an auto-response. That's the way I set it up and it works well. Why should I respond to each one that blatantly ignores instructions? Again, if someone cannot follow instructions when applying, they most likely will not once employed.
There are a lot of wonderful, experienced, hard-working MT's in the U.S. who follow instructions, keep their word and take pride in producing quality reports. It takes a while for us to get the great employees but we keep sorting through junk to get to them, just as they have to sort through companies to eliminate the bad ones.
I have recruited for 4 different companies over the last 10 years. While they can be very different in many ways, most are pretty decent and want to treat their employees well, but they are getting burned out by being burned over and over again.
MTIA opened my eyes. If we do not start working together, the U.S. companies will start sending everything offshore where the employees want and need the work. The offshore companies were out in force and they are looking for ways to improve, which is scary. They WANT to take over, and we are giving them a lot of opportunity.
Don't let anyone fool you. AHDI and the big-wigs from the big companies are VERY friendly with the offshore companies. Their work is getting better and their prices are better and U.S. only companies might be phased out because of this. We need to take back our industry or offshore companies and VR are going to take it from us.
Polish your skills, make sure that your resume is perfect and be persistant.
Speech Recognition Editing - Can someone explain/provide insight?
Can someone explain how Speech Recognition Editing works?
When a company hires people to do this, are they usually looking for MTs or those who have done regular QA before?
Do you listen to an entire audio file based on what a speech recognition program spits out and fix? If so, what kinds of fixes are you normally looking for?
I'm completely ignorant on this topic so if anyone could explain the basics, what they like/don't like about it, what it's like, etc. I'd appreciate it.
Also, is there a consensus that this is perhaps the future of MT? What do you think?
Any other MQers at WebMedx? Just got an offer. Any insight greatly appreciated. TIA!
How does the incentive pay work out for you? Please E-mail me if you'd like. We all went through enough with the evil Q. Thanks.
Thanks to all of you who see my side!
Thought I might be fighting this battle on my own. I'm glad to see that there are people who feel that posters should be responsible for proving negative accusations. Thanks!
MDI side
I agree...and I even like AIM also. There are much worse places to work, BTDT!!
yes..you are on his side, because besides--sm
not sending the money he owes his MT in the first place, he is taking more of it away from what she earned by charging her to send money he refused to send in the first place. It comes down to *fault*, not capitalizm. He was the one that was wrong. she did not ASK him to overnight the check, so why should she pay for it? If he had paid on time, there would be no issue. Greed is not the way to do business...and you wanting to add a surcharge on top of a $25 overnight fee, puts you in that category, as well. JMO
I'm sure I'm ont he other side
I've always been paid every other Friday the whole year that I have been there, so that must be why I, along with a ton of other people, never got that message. I also never got the e-mail about the insurance benefits, but I don't get them, so it doesn't matter to me at all.javascript:editor_insertHTML('text','');
javascript:editor_insertHTML('text','');
The other side of it . . .
what's the harm in stating their preference. The schedule cannot be enforced but maybe the days and times posted is when the work is available.
Think about the other side
Its nice to say you could never work for an MTSO that only uses US based MTs. But what if that MTSO is told by its large clients that they will use a different service if they don't reduce costs. Would you rather the MTSO drop the cpl you get or would you prefer they use offshore help to reduce the overall price but keep your CLP the same?
Seems to me that the MTSO that works to keep your CPL is looking out for you.
what is the GT side?? nm
,,
I'm on your side, 34
I was actually just trying to make a joke of a situation that has caused me grief for a long time now. I have been doing this 28 years (if you want to factor in all of my late-night moonlighting jobs, probably 40 years!!). I have seen this profession go from in-house, Selectric II typewriters, WordPerfect 5.1, and desktop tape transcribers to everything you need wrapped up in a nice little computer and INET voice files and the ability to work in your jammies. Over 25 years of experience and here I sit and can't find a job. Well, let's back up... I was offered a couple of 7 cent a line jobs and one 8.5 but I had to work graveyard shift and weekends with my choice of IC or employee. I forgot to mention the 40% ESL rate. There is always something that makes me feel like I'm getting the shaft. I know there are good accounts out there. Who is doing them? I'm too freakin' old for this!!! I feel like beatin' someone with my cane, ha ha. I like to keep it light because I don't want to get irritable bowel syndrome over it... but, come on... something's gotta' give here.
I don't like the CM side at all (sm)
The platform is lousy compared to Enterprise. The staff is different (brought in from elsewhere) and has a very different culture than the rest of Webmedx. I would not recommend anybody work on the Chartmatrix platform, especially if you have a choice between Enterprise and Chartmatrix!
I know I would too, and by my side would be
x
One side of WMX is on this.............
And supposedly, according to the example we were given today, production should increase considerably, but I doubt it will be enough to compensate for the cut in pay. There is a limit to the amount of work a person can crank out in a day.
Then there is the other side of the fence .....
This is the direct opposite of a cheerleader. This is a person who belittle any and all conversations/questions about a company. They try to steer newbies away from the company by slandering them and bashing them, sometimes with not so factual comments. There is a fine line to walk and it is hard to determine who is who sometimes. Best to use your judgment.
Why don't you just jump over to MDI side!
You think Transcend is bad, honey work a week with MDI and then let's compare jelly beans.
do any of you do something extra on the side
My hands kill me just about every day now, and looking at my hands i have muscle breakdown and twitching, so i'd like to cut down on typing. Want to find something to do on the side to earn maybe 1000 to 1500 dollars a month. Was thinking about ebay, but i'm doubtful I could make that much, even though they hype up the advertisement by saying you could make 3000 MINIMUM. I'm just desperate and feel like my hands are about to fall off. I've spent close to 1000$ this year alone in keyboards, gloves, splints, doc visits, meds, changed my station around, hot soaks, cold soaks, exercises, stretches, vitamins. still my hands just sing every day esp at night. So any extra money earning ideas you guys? thanks
Flip side
I will have NO trouble doing that. My problem is I need to work more than 40 hours. If no more SE, I will be restricted to 40 hours/week.
More on the bright side
As a career MT who got sick of being jerked around by MQ, I've had my resume and online applications through this site out there for less than a week. My emails are piling up, my phone rings with interviews, I've had six job offers to seriously consider, none of which were offering less than 9 cpl. That's not counting the ones that were offering less than that, which I had no hesitation in declining. Since I'm also holding out for a job in which I feel I'll be happy, and get the specialty areas my little heart desires, I've been really surprised and pleased at the responses.
I've actually already accepted a new job (with MDI-MD), but the offers still keep coming in, and one lady went so far as to tell me they'd match MDI and top it, if I'd come work for her instead. Whew! Heady stuff! I could get a serious God Complex here if I don't watch out 
Just as an addendum, I refused the offer above, because my interview with the gal at MDI was so terrific, I think I'll be really happy working for them, and after 19 years and facing burnout (thank you, MQ), that's as important to me as the money.
Actually, I was on the Merit side.
Now I work for a company using Dictaphone, and I'm happy.
Look at the bright side.
At least they won't all need plane tickets to Hawaii at the company's expense. If you're so miserable, QUIT!!!
pay on the low side if you are experienced
nm
Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I do not work on the VR side...
I work on the Dictaphone side and have 2 AWESOME supervisors.
Also, just to be on the safe side....
(going along with what MTing said) when you go to the post office- get the return receipt, but also to be sure to do delivery confirmation so that you can track the order and make sure that it gets delivered and/or request a signature at delivery...that way the company actually has to sign when the package is received by them from the USPS. Both of these will prevent any excuses as to them saying that they never received it back. Better safe than sorry!
Since all the yammering, here's the down side of TT sm
You can't slow down the dictation (that I'm aware of), but I don't really have to worry about that often, so it doesn't bother me. So there you have it. It's NOT perfect.
You are a bit on the ridiculous side.
s
Me too! I'm dancin' right along side you! hoo-ha! nm
been there, done that - on the employer side..sm
not a lawyer, and not MT environment at that time. Did briefs, etc when working as secretary in legal dept of company (factory type/employee paid piecemeal wages for on-site work). Unless you can prove the time card was fraudulently filed (the hours were not actually worked), the company is responsible for payment of the OT. The advanced approval is not part of the law, only of the company policy. The company's recourse is through discipline for failure to follow company policy, but cannot withold pay. The laws have been tweaked some since then, but not to that point.
Explain, what do you mean by low side
for employee status? Thanks.
focus - us side
I was offered a job with them in QA, worked one night, did not have a foot pedal, was told there were hot keys, which there were not. Money was good, benefits too. But, it was training that involved both MTs and QA people, for 1 hour, not by American trainer either. New manager now though for US side. Hope it will work for you. Make sure you have a foot pedal for Dictaphone before you start. Software was easy enough to use. Good luck. Many negatives on this board. Maybe they will train differently now as I think many left when I did.
Look on bright side, it's still better than
nm
The Flip Side - sm
I've been in this industry a long time. Every company has QA issues. If you don't take it up with someone, they are not aware of a problem.
Every company has the right hire/fire/promote/terminate anyone they see fit - without asking for approval first. No one asks you why you dumped your last boyfriend, or switched grocery stores - or any other decision that affects your life. Why should managements decisions be any different?
Annonymous posts like yours are made to stir up trouble. You're out for revenge or just being spiteful. Grow up. Start showing some professionalism. If you were wronged at DSG, move on.
The question Info on DSG - good or bad is not your opportunity to act like a wronged or spoiled child. It's an opportunity to show your maturity. I don't think it's asking too much.
The other side of the coin
A company with little to no experience hiring you as an IC, then telling you the hours you will work, that you will sit for stats, and lay on a bunch of other parameters that CLEARLY make you a statutory employee and when you point this out-- THEY FIRE YOU!! So it doesn't matter that I turned down other offers or that I just loaded his crap on my PC, my notice on my current job ends Monday and I'm now jobless. I have an employment agreement signed yesterday, wonder if I should apply for unemployment.... OH WAIT! I can't because I'm an IC!
There are very few REAL independent contractor positions in existence in MT. I think a letter to the IRS this week will be just what my psyche ordered.
If you are not being paid to work greater than 40 hours refuse the hours. Wages in the cellar and services whose only bottom line they realize exists is their own.
|
