Info about working for OSi
Posted By: Former OSi'er on 2006-09-15
In Reply to: Any info on OSI (Outsourcing Solutions Inc) in Georgia? - radmom
To the original poster who was inquiring about what it is like to work for OSi:
I recently left OSi after working there for about 2 years. While they are not the worst place I have worked, they are certainly not the best either. Here's what I loved about my job with them:
1. Pay always on time, deposited in my account with direct debit. When there was a problem with my pay one time, they immediately addressed the issue and a check was sent to me ASAP.
2. Loved the EXText platform. Easy to navigate, with the ability to look up sample reports for reference.
3. On the clinic account I was hired on, the supervisor was very laid back and appeared not to micromanage the account or play favorites. I never got a call or was bothered on my days off. Pay was 0.075 cpl. Problem was they were shipping more and more of the account overseas (which was easy to look up on their platform).
4. When I initially started there, very knowledgeable QA with a fair grading system. Gave an incentive for making 100% QA, which I did without fail every evaluation period.
Here is what I hated and why I left:
1. After about a year there, I requested a change in account because my clinic account was always out of work, and no explanations were forthcoming as to why this was. I was basically left high and dry with no work on 2 accounts until I finally made the decision to leave and then they were all over me trying to get me to stay.
2. VA account I was placed on was micromanaged by a supervisor who played favorites and sent easy work (e.g., clinic notes and easiest dictators) to her pets. (Again, it was very easy to look this up on their system. When you see the same MT #'s come up time and again on the easiest reports, and they are working the same hours as you, it's a bit of a red flag.)
3. Got harrassed repeatedly by this same supervisor, who seemed to think that it was acceptable that she made me sit there with no work during my shift due to her micromanaging of the account and playing favorites but then would phone or e-mail me (and others on the account) repeatedly on weekends or during off hours because SHE was getting out of turn-around time!
4. Complete LACK of communication or incorrect info with the littlest details. I used to work for another large national who would take a week or more to get back with you for a simple e-mail. OSi supervisors will e-mail you back right away but many times seem not to know the answers to the simplest questions or they just never get back to you with an answer. There is a LOT of disorganization in that company.
5. Health benefits are ridiculously overpriced and unaffordable.
6. New QA manager unprofessional in conference calls and e-mails and not very knowledgeable about QA, has quite an attitude when she feels she is being questioned about something. Many of the QA specialists who work under her were very nice and accommodating; however, there is a big turnover rate with them - wonder why.
6. I discovered that they are sending more and more of their work overseas, and I do not want to work for a company (or industry) that does this. I am out of MT now and have never been happier.
Well, that is a fair and balanced assessment of my time with OSi. While I would never recommend them as a company to work for, they were no different really than any of these nationals have become, so I wouldn't say they're all bad either. It is best to make your own decisions about these things, as long as you have accurate information to go from. Good luck to you!
FYI: VA accounts pay more because they are notoriously full of ESLs with a lot of account specifics that change almost daily.
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Would you like fries with that, Sir? Welcome to WalMart! How'm I doing so far? Do I sound sincere yet? (At least these two companies are, and always will be, USA-based.)
So how is that working out for you?
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Really? I'm working, too.
However, I'm working at the part-time job I was forced to get as soon as I figured out Transcend was screwing me. I have nearly 1,800 lines in so far today. How many do you have?
Are you still working for them? LOL
If you are, why don't you take your own advice -- leave. You're no victim except of yourself.
If you're not working for them, what's it to you? We're all adults.
Whether or not a company is "good" or "bad" (such juvenille generalizations, lol) is a matter of perspective and there are PLENTY of us who don't share your views.
Are you working for them now?
I just interviewed with them yesterday and have not heard back. Are you working for them now? How is that working out for you? Are you happy? Thanks
working
I, too have worked for other services. I think Transcend is excellent. You can make as much or as little as you want. I agree with you everyone is very nice and helpful and easy to talk to and most helpful. I have a different job at Transcend now and I think that very much, but I also transcribe whenever I get a chance.
are you still working for them?
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I liked working for them but there
wasn't enough work on the 2 accounts that I was on to justify the fee for leasing the equip and I don't make enough yet to make purchases like dictaphone, lanier, etc. they always pay on time and CORRECTLY! if I ever purchase equipment like that I'll definitely be contacting them again.
And how would you know who is working and
I sure don't!
She could have another job and working before she would even
begin to qualify for unemployment. Why put herself through that anguish. She should resign and move on. She'd have a job in one day it is my guess. Unemployment should not even be an issue here. Most people can find jobs in this business very easily.
Who are you working for now? nm
nm
Yes, it's working now.
NM
I am not working for them anyway, so
PTS Dictation in Florida. They said that they only get 8 cpl, and that is why they only pay 6 cpl, and yes based upon a 65 character line. That is not my problem they don't get paid like they should. I don't work for anything less than 8 cpl.
Working for nothing
You must not be in desperate need for making any kind of money because that company paid me terrible! $4.25 per 1,000 words. I can make more money working at McDonald's flipping hamburgers!!
Not a good company to work for! Would not recommend it to anybody!
been working with them 5 yrs now - sm
owner is not very organized and was getting paid 15th and end of month but she has stretched it out to every 3 weeks now but accounts are SUPERB and once you get past the disorganization they pretty much leave you alone to work.
Oh like you are working....
If you have to keep replying obviously you are unemployed. I am not bashing anyone. You are a few others are the only ones calling people names. I never called you a name but you called me a loser. And I do think it is funny, no hilarious, because you so angry and frustrated? Do like the above poster said, take a pill!!
I don't know what you mean - it's working for me. nm
x
I have been working for them for 6----
months. They are very nice people. Pay is on time. Good communication. QA is excellent. I am happy with them. If you have any more questions you may email me.
Still, would be like working for nothing....
I like what I do for a living but not that much!
You must be one of the ones let go for not working??!!
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Myself - working for myself has been the best
       
Why not? I have been working for them
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Working for...
Anyone out there working for ATSI out of Florida? If so, how do you like? Tell me a little about the job. Thanks.
If you think that's bad, try working there and getting someone to help you - LOL
nm
Down below you say that you have been working
for Keystrokes, and are there presently. Why are you asking about testing? Honestly trying to figure this out.
I'm truly sorry it isn't working out for you. (sm)
I haven't had the problems you have. We must be on different teams. I wish you the best of luck with the company search. There has to be one that is a perfect fit for you. :-)
Working for OSi
While I am sure there are people who, for whatever reason or another, do not like OSi. I believe not all companies are a perfect fit; however, speaking from my experience with OSi, I have had nothing but a great experience. They offer incentive pay quite often. I cannot think of one bad experience I have had with this company. The pay is ALWAYS on time, people are there to help you if you have any questions. They will work with you and your schedule.
All I can say is one person's experience does not mean your experience will be the same. Good luck on your decision. Just remember, you don't have to stay if you don't like it.
Good luck,
Paulette
Don't know about actually working there.
The pay scale was weird for eScription and they send 6 files for you to transcribe. I haven't had time to do them.
working for SPi
Miserable. Their management style is to keep TAT so tightly controlled that there is almost never any work, and then to move you around to as many other accounts as necessary to keep you busy. It sucks. Forget having primary, secondary, and tertiary accounts. I hate it.
Now working for
KS
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