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Serving Over 20,000 US Medical Transcriptionists

InHealth has had good & bad posts. Bad ones concern the owner. nm

Posted By: still wandering on 2006-05-22
In Reply to: InHealth & MDI-MD - anon

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Inhealth Records is a good site. sm
here's the web site:
http://www.inhealthrecords.com/ts.htm
A few posts on here say the owner is a mean one. nm
,
All of these posts are by the owner herself. LOL
xx
if you are referring to posts about Pam, she is NOT the owner
she is the manager and is TERRIBLE. She doesn't even know what is going on half the time. Totally clueless.
Past posts said they involved the owner. nm
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Old posts say the owner is nasty and they run out of work all the time. Don't like workaholic
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I removed the posts after speaking directly to the owner of the company. If
you have questions or concerns you need to take it up with her.  There is one specific person causing most of this grief.  I have CHOSEN to remove the posts, I was not forced to. 
This shouldnt be a surprise. The owner herself posts on this forum all the time when KS is attacked
sad but true
TransTech is a good company. Debbie is the owner and a good one at that! nm
n
Spoken like a good owner.

o


that place is he** and the owner is the devil. good luck with that.
xx
That's because all the posts, good or bad, get
deleted because it turns into such a mud slinging competition. They are like all the others, good fit for some and not for others. Good luck!
Communication and concern
xx
Whether you care or not is not my concern...
? these are put-downs to me:
(quotes do not show up, for some reason)

---Geez, it is not a business of humanity. It is transcribing. (missed the point completely on that one, I was describing health-care in general, and the callous attitude I see on here over and over again).

----you are about to blow a gasket. (? - excuse me?)

(not quite sure what this one means) ---I think you the 1st syndrome the OP mentioned and it won't work, the old the MT is everything syndrome.

If you're not doing good in transcription work, it's YOU who isn't doing well. The rest of us seem to be doing fine---
(again, rude)

there are also posts putting down MTs as whiners etc., which is what I originally was responding to...

Posts get deleted on this board a lot, and I believe only certain views are allowed.

Probably the only reason my posts have remained is for everyone to ridicule, as the posts mostly have done.
Nope, not our concern but... SM
For giggles, I wandered over to the Spheris website and this is a copy-and-paste statement directly from Spheris about Quality:
QUOTE: ** Spheris has the highest standards for quality and accuracy. Our strict policies and standards do not change depending on where the transcription is performed. Our customers are unable to determine by reviewing a completed transcription file whether the work took place in the United States or in India. ** END QUOTE

Interesting... very, very interesting (in warped kind of way.) Raise your hand if you'd like to join me in saying to this prestigious but lost account: Buyer, Beware!
Contract concern
I am wondering why it would state the MT is working for 2 companiies and that the first company (OSI) should they not pay, then the second company (Alpha) only being liable for minimum wage.  That sounds fishy.  It is a violation of federal law to not pay, and to sign the contract, is that not my agreeing to only accepting minimum wage regardless of what I would truly be owed should OSi decide not to pay?
I understand your concern..sm
and I can assure you that I am in no way shape or form a management person, nor do I work for TT. I was just curious as to the wording of the filing, is all. I could care less about names or anything else. I just wanted to know where to look, and I guess you have sort of answered that for me, which I appreciate. I did research a prior lawsuit on a different company in the past beginning with a K, and I do believe that company won their suit, but I do not believe it was defamation, if I remember right, but maybe false termination or some such. I am also concerned that transcription companies suing transcriptionists is going to become a trend. I surely hope not, and I am surely behind the OP 100 percent. Thanks for an honest answer, anyway.
Thank you for your concern, let me explain
the reason for my original post. I work at an MTSO that does not require weekends. I receive 8.5 per line for text and 6.5 for speech. Better than most. I love my company. I just happened to look at a few job openings to see what is out there in the market. I submitted a few resumes, and this company seemed appealing, so I pursued it a little further. Not even sure I would have accepted even without the weekend work. I have learned a few lessons today. I work for a wonderful company that seems better than most, and I will stop looking. I am glad to know that my company probably is one of the best out there, so it was not like I needed this job. So everyone can bash me all they want. They don't know my circumstances. I am in a situation that I can accept where and what job I want to. I have a wonderful husband who works hard for his family, so I can also choose not to work. Also, I never once said that I will NEVER work a weekend. I work weekends at this job if/when I have time, but it is purely voluntarily. I do not have a schedule during the week either, work when I want to. I have learned today that my job really respects the term IC. I also get annual raises. Great QA staff. So all of you bashing me, you never knew my circumstances to begin with, apparently I have it great! So go ahead with the bashing now, because I am sure there is more you can pick apart from this post. Glad to know I am so popular today! I am laughing my butt off! This has been so entertaining. Oh ya, and I am one of those who loves speech.....let more bashing begin!
No I seriously meant....Thank you for your concern...
but then I went on to explain to everyone else my situation. I didn't mean to clump you in the category with my post. I am truly sorry! Trust me FlowerChild, I can differentiate between the good apples and the rotten apples. No worries!!!
That's my biggest concern, too
The time clock - that's what I really want to know about. How flexible is flexible? Does that just mean you can pick how to split your shift but still have to be at your desk set hours? Maybe a current Transcender can answer that for us.

I understand that pay rate is case by case. A range would have been nice, but I suppose if they had said something like 7 to 9 cpl and you are offered 7 you may be mad since you know they pay others higher, so maybe they'll never tell us an exact scale.

I'm waiting to talk to HR before deciding on what to do. Pay is very important, but is still a secondary concern for me next to truly flexible schedule.
Why is it that when anyone has anything good to say about a company, there are always the posts sm

turn the whole thread ugly.  Then the posts are all removed, and the company looks bad because the good was removed with the bad.  Yes, Keystrokes pays to have an ad on this forum but it is just an advertisement like the ones we have on other medical sites, in magazines, at trade shows and in other publications. 


I am going to set the record straight for those who are intersted.  If you are not, ignore the post. 


Keystrokes has grown from 5 to over 200 transcriptionists, from $50,000 in revenue to over $5 million dollars in revenue in 8 years, with the majority of the increase in the past 3 years.  This is public knowledge, available on the website, Inc Magazine site, Aspatore books, etc. so there is no reason to delete this. 


We have 100% account retention.  We recently declined meeting the price of an offshore company when a few of our radiology accounts went to voice recognition in the same health system.  We chose not to do voice recognition with them by not meeting an outragiously low price.  We do not outsource and stand firm on that regardless of what other do.


Keystrokes has been changing over the past three years, not disputed, but the changes benefit the MTs more than anyone.  Our rates are higher than many (not all) companies, our schedules have some flexibility, our managers are all MTs. 


We have caught a lot of grief on this board for various reasons, and a lot of it seems to be from the same few people.  Or from those who talk nonsense.  I truly hope that people reading these negative posts see sour grapes when they read them and understand.  Yes, there are some bitter people out there but they are ones that either did not make it through the initial period, have poor quality, have zero reliability, have made gross patient care errors or have breached HIPAA regulations.  Yes, there has been a turnover, but we have a great team in place and those who work at Keystrokes like/love working there.


We have heard that only a very small percentage of transcriptionists actually visit the MT websites for anything other than the job openings.  A big reason is the pettiness and ugliness that the posts seem to bring out.  Another is time.  A lot of MTs work on computers all day long and want to spend off work time off their computer. 


If you have questions about Keystrokes, go to the company for answers. 


I defend the company that I work for but have made a promise to myself to stop visiting here and two other sites because they really just take up time that should be spent on other things.  I hate that the bashers will still be bashers and that no one can defend a company (any company) without being attacked.  So the bashers are the only ones that post.  I wish you all the best and rest assured, Keystrokes will continue to grow as a national presence, and will continue to attract customers and MTs and will continue to make both very happy.


From the archived posts not much good
to say about them.  Hard to get lines, it takes a rocket scientist to figure out your line rate, there is lots of work because they have a high turnover, management issues, they are currently training women in other countries to do MT work, don't know if they are currently offshoring.  Evidently this is a sore subject and previous posts with this information has been deleted. 
There are many good posts in archives
They seem to have a good platform and plenty of work.  I just applied myself after looking in the archives and reading the most recent posts.
Don't know how you found good posts about NJ
x
InHealth
Currently work for them. Pretty good company so far.
InHealth
Does anybody know about this company or have any experience with them?  Am contemplating. 
InHealth & MDI-MD

Hi all...I was looking at the websites for InHealth Transcription and also for MDI-MD.  They look pretty good in terms of what they offer.  Anyone have experience with InHealth?  I've seen some posts that MDI-MD is good and also some that say they run out of work there.  Any info on these 2 companies would be greatly appreciated.  Thank you!!


InHealth
Anyone currently working for this company.  I would appreciate any information. What their platform user friendly, plenty of work and benefits if FT.  Thanks.
Your concern is 'not' unreasonable
It's just that no one on the board here can really verify one way or the other if there is a real problem. I realize you just want others to say what type of counter they use to see if another program squares with TTs figures or yours.

If it makes you feel any better, I have taken note of your concerns. If I spot a discrepancy I will let you know (after advising TT of course), but frankly - the amount of discrepancy appears to be just a few dollars. It took me a long time to find TT and overall they are a good company, so for 'me' it would not be worth arguing over - especially since they are adamant they are counting fairly...

It seems to me after all this discussion that the would immediately seek out and fix any true deficiency with the counter...

but then what do I know?
Does it concern you that everyone will have your email address?
nm
Your concern need not be coworkers. Work is not
x
Concern is HIPPA related
I guess they had some HIPPA violations when somebody wasn't cleaning out there clipboard. When I preview reports in MEDITECH, they look just fine. I don't know what to do ....
I agree with the posts below, I think it is a good company. SM
You do receive good training on the computer. The whole week of training is on the computer. You will start IMMEDIATELY on production with your account. That is my only complaint.
always so vague. What is it about this company that causes so many posts, good and bad? nm
nm
and posts like these are why good threads are removed. Why does everything have to sm
turn so nasty all the time? Grow up. Some of us want real answers.
I have talked to 3 companies that I really like and seem to have a lot of good posts here. sm

Once I sorted through the nasty and bitter posters and then the cheerleaders, for lack of a better word, a few companies seem to be truly good companies to work for.  All I am looking for are a few specifics that will tilt the balance for me.  I do want to say that all 3 know that I am talking to the other 2 and I was surprised at the reactions.  ALL 3 of them only had nice things to say about the other 2.  They did not bash those companies or try to sell me on theirs, just gave me facts. I was impressed by that.  There were 4 that I originally had narrowed it down to, but one of them went on and on about how the others were horrible and I would be better going to them.


Here's what I need to know about MDI Maryland, Keystrokes and TT.  I just want the facts, not the bitterness.  I would really like answers from MTs who have been at one or more of them for more than 6 months.  I think that 6 months is a good evaluation period.


Do they pay on time?
Is the pay correct?  If not, do they fix it right away?
Do they run out of work on a regular basis, not just during slow periods?
Can you reach a manager when you need one?
Does IS return your calls?
Do they give feedback if you ask for it?
Do they send work offshore that you know of (worked for a company that said no but really did)?
Do you get a good feeling from them/gut instinct?
Would you refer your friends or family to them if qualified?


Thank you in advance.  I am trying to decide by Monday and these are things that current and past employees can answer.  Please do not give me vague answers like don't go there or they're great.  I really am having a hard time choosing.



Read the archives. Many posts, none good. nm
 
I don't think that's true or fair. Most of the posts about KS are good. sm
I work there, have worked there a while and am very happy and know many, many others who have been there a while and are very happy too. They have improved rather than fallen apart as many companies seem to do. I would recommend them to anyone who is looking for a fair, caring, well-paying, high line count, good benefits providing company. I am in acute care but know many others in radiology and ortho and clinic. Yes, we compare notes with each other (many came from Edix and MRC) and everyone is happy. They keep getting new accounts and the new accounts are getting bigger and bigger.

I agree that OT pay (or lack of) was a problem but when they said no more OT work, many complained to the point that they said to work the production you want.

It is disheartening to sit back and read posts that are so negative when I know the opposite to be true. It can chase people away from working for a wonderful company. I think we see more posts because there are more employees and because they are always hiring due to new accounts. I also know that every manager, including the owner, that I have ever talked to, really cares and really wants to continue to make Keystrokes better and better. I think they are doing a great job.

As for running out of work, I know that there are ups and downs in transcription and they try to be fair during those times, spreading the work around. I also know that sometimes when a new account starts, the volume will be go up and down because they are working on the perfect staffing mix.

If you are having a problem, not getting enough work, etc. you really should talk to them. They will bend over backwards to make it work for you.
Good grief? I made 2 posts.
Sorry that it bugs you that someone may have a differing opinion. That does tend to happen on forums though. Funny that you don't say good grief to others that have posted multiple times to this thread. Just to me. I thought the point of a forum was to carry on conversation, but guess I am just allowed 1 post per thread. Got it.

While $12-13 is better than minimum wage, it is not enough to justify giving up my weekends and holidays for. Guess you didn't really get my point after all.

I have been looking for a new job, by the way. The fact is that all I am getting are offers of 7 cpl, even from companies that require evenings and weekends. As I said, I don't mind working if I am paid accordingly, but I am not going to take a job at 7 cpl that requires me to give up my life. My time is worth more than that to me.
InHealth Transcription please. TIA
nm
anybody working for Inhealth? -

I would like to have some information on this company, employee/IC, platform, internet/second phone line, work flow, etc. Thanks a lot.


InHealth not Allhealth - sorry!!
dd
InHealth-Anyone have any info?

They have an ad on MTDaily, but when researching, I cannot find anything.  Anyone have any info?  Pros, cons, anything else? How is their platform? Can you use IT with it?


TIA


This doesn't concern me, I've got mine! nm


Gee, I tried real hard to find those good posts,

but all I could find, in addition to the other complaints already listed, were complaints about being in the "middle of an 11-minute job when it was pulled and given to someone else," "There has to be a better way NOT to make a living," "I know I am going to end up on food stamps," complaints of no compensation for down time and BTXT being down and MTs not being notified.


If there were one or two positive comments about it on there somewhere, they are certainly overshadowed by all the justified negativity, outrage and frustration that's there.


I wouldn't wish this company on my worst enemy, and you should be ashamed of yourself if you recommend that anyone apply there for employment these days.  It used to be a good company, and like the song says, "Used-to-be's don't count any more."  Although I don't expect them to "bring me flowers" I do expect to be able to earn a living wage, and those days are quickly disappearing.


Oops - some posts did show up for them - mostly good, but anything else would be great.
Any other details? Decent medical/dental? Is 10c a line possible?
I have been there awhile. The good posts are because over the past few years sm
they have really worked hard to improve employee relationships and it has worked. There are no problems there anymore. They used to say they were growing pains and we all wondered how long they could say that. Now I am glad I stuck it out because all the old problems (and I mean old being over 2 years or more) are gone. Great company to work for.
Posts from the last 2 yrs said not a good place to work. Lots of MTs
s
Interesting posts. It is good to hear both sides

I can understand the employees who want everything and give very little back.  Very frustrating.


But then you have the situation described for the employee where there is no job satisfaction, no family/personal life allowed or frowned upon by management and no chance for promotion.   And then being compared to an Indian who has a completely different social environment. 


I know mothers who are IC and while they do take time off during the day for their kids (how dare they make dinner for those kids and hubby) but then they work long into the night after kids and hubby have gone to bed.  There are no weekends with their family either.  And the work reward is the pay will be lowered because the client wants to pay a lower rate.  It is not exactly incentive to work hard without any breaks and ignore the family in favor of what the company needs.


I remember years ago working for a start up company and the manager did not want the single girls to date at night and instead work late.  She thought they should be devoting their time to their career in transcription.  Well a Transcriptionist could do that but whether she worked harder or not the pay would be the same and she would always be a transcriptionist.  The manager on the other hand if the company did well would receive promotions and raises I am sure.  So that is the difference....management perks vs worker bee perks.  It was easy for her to give up a social and personal life because the rewards but the transcriptionist typing straight for hours and hours would see the same pay day in day out, no advancement or recognition for working harder other than not having a manager angry. 


However after reading that post I will be aware  and really give it my all. I do understand the need for a better work ethic.   I see what the management wants and needs.  Especially when managers are spending Thanksgiving with their families and the transcriptionist is working for 7 cpl with no break.  It is the American way of doing business.


InHealth out of Atlanta, GA? Info please

Very happy at InHealth Transcription
I NEVER run out of work, always have extra available if I want it. Pay always on time and correct. As an IC, I have a 24-hr TAT and only work M-F as I'm on a clinic acct. Pay is not out-of-this-world, but seems to be in line with what is the norm these days. I also work 4-6 hours a day and am always able to get 1000+ lines in easily. Check them out at www.inhealthtranscription.com

Good luck in your search!