In defense of Transtech
Posted By: tech support on 2009-03-23
In Reply to:
OK I have worked at several companies and TT tech support are actually the nicest I have seen and respond the quickest. What I like is that I can pick up the phone and they will fix the problem immediately. I don't have to wait for 3 days for an answer.
Folks, you have to give them something to work with. It is not easy for them to stream in when they have no idea what kind of crap you have on your PC, if you play games, if you swap files, if you have spyware, viruses, etc.
A few years ago I was a supervisor at another MTSO and was shocked to find out just how little MTs know about their own computers. MTs should be able to fix most of their own PC problems or they have no business using them to make a living in the first place. Some of them constantly open a ticket with tech support for piddly stuff that a 10-year-old could fix. Take a computer course, for Pete's sake - so tech support can help you with real problems. It is so unnerving to hear I don't know or I can't do that when you could if you knew how your computer works. Nothing but excuses. Read your manuals.
The other thing is to be honest with tech support no matter what company you work for. If you tear up your computer tell them instead of playing a guessing game with them.
Really people... grow up and be responsible. If you don't know how to work on your own computer to some degree, find another profession.
I guess this sounds mean but you need to look at it from their perspective sometimes. I hope I don't offend anybody.
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In her defense, (sm)
so many of us have had broken promises (not by this company but by others) that we almost expect it. 
SPI Defense
HI,, Time to see a positive mess,,, I currently work for SPI,, left them about 2 years ago for a short time and came back,,,yes the work is low right now,, but,, I ALWAYS get my lines per day and more and I think it is because I ASK for more work when I run out and my AM always has more than enough for me. There are some out there that will not venture beyond their comfort zone and try a new account. Why not I just don't understand.. sit there and do nothing or type slower than normal and learn a new account type. I am not management so dont try that.LOL.. I love what I do and that is why when I left and realized the grass is not always greener I came back home to SPI. Dont' slam me with raves and rants.. this is only my feeling and thoughts.
In Defense of Webmedx
Webmedx has ESL dictators, but then again, so does every other company out there! ESL dictation is part of the MT world that will never go away. If you can't handle ESL dictation, then perhaps it's time to look at another career choice.
DEFENSE for defamation
Is the truth. Hopefully they are prepared for that - judging by the posters here, they may want to close that can of worms sooner rather than later.
Haha! I can too! ANY defense at all of such
And might I just add, what slimy little WORMS all suits really are! They sell their integrity and their souls for their do-nothing jobs in an already top-heavy industry. Considering the mood of their workforce these days, I'd actually be SCARED to be one of them right now.
In their defense, if I remember correctly, their name
was very similar to at least 1 other and possibly 2 other transcription companies. I don't know if that was the reason for the change or not.
A blindly written defense regardless of logic
I don't know how many, but just because 1 or a few are having a bad time doesn't mean they are lying no matter how small of a percentage they comprise. I never said they are all sister MTs sharing the good word. I said this is a place also for MTs to share and support each other when they feel they are in a bad spot, not just share the good word on a company...sometimes there are problems and they want support anonymously. There were 2 posters specifically that had intelligent well-worded concerns they voiced (and I believe one said at the risk of being bashed even)...that seems scared to me and they seemed to be real concerns, asking if it was just them or were others having the same problem. Their posts didn't come across at all as company bashing. And who are you? Do you know the poster, Carlotta either? or are you her? How do you know what she does or doesn't do or who she can weed or cannot weed out unless you are her posting under different names as you accuse others of doing? & she didn't say come to me IF...it was much harsher and dismissive than that. But I tell you what, I've actually got better things to do at this point than argue because people are going to believe what they want to about any company regardless of what is said. It is just sad to see people come here for support and then have to fear being weeded out because they sought honest advice and help and find their boss coming after them on here seeking to find out who they are and calling them liars. So, I respectfully disagree with you. The whole tone of her post, to me, proved more than discounted what she set out to prove/discount by writing it. have a good night!
In OP's defense, there are a great many questionable posts
Regarding TT by disgruntled employee(s), so I'd be more comfortable if she emailed me rather than post here and be flamed by those cyberbullies that totally derail ANY discussion of TT with their unbridled hatred of the compnay.
JMHO.
In defense of poster with typos...Sometimes when you use so many expanders(fortunately = fty for me
so I bet she is a high producer 'cause she has awesome expanders... don't typos happen to you on the bo ards sometimes? Or you hit enter too soon and your post looks like a first-grader typed it out...
No. TransTech is out of Texas TTS is in New Hampshire. TransTech
s
Well I don't work for Transtech and this discussion isn't about Transtech...
and that is not age discrimination....give me a break...
TransTech
TransTech has a job posting on the job board. I have talked with the person who hires (Debbie). She is really a nice lady. They have a M-F schedule listed.
TRANSTECH
Does anyone have any information good or bad on TransTech Medical Solutions?
TIA 
TransTech
I've been with them just about 2 years, best move I ever made. The best advice I can give is to give them a call and talk to them. If they are as good for you as they are for me, you'll be a happy camper. Have never ran out of work, pay is decent and DD on time, they often offer VERY good, easy to reach incentives too. Happy MTing!
TransTech
Be very careful. The owner is a very moody person. I only lasted 2 days.
TRANSTECH
Transtech is a very good place to work. The "owner" is NOT moody. The people are the finest in the industry. They value their MTs. The are awesome to work with and for.
TransTech.
xxx
TransTech
I have been with Transtech for 1-1/2 years and it works great for me. I have 20+ years in this line of work and TT is the best company I have ever worked for (and I have worked for a couple of them). I have direct deposit and my pay has always been on time and accurate. I always have work (an abundance of it!!). TT is a fast growing company, adding new accounts, and very busy. They have a very good QA team who are very helpful. They hire USA transcriptionists only - NO offshoring. TT has an ad on the Job Seeker's Board and you can check out some of the things they offer. Also, here is the Contact Us link from their website: http://www.transtechmedical.com/ContactUs.html Good luck in your job search.
TransTech
They have a lot of ads for MTs, are they growing, or difficult to work for, hard to keep MTs. What is the story?
transtech
Yes, I was offered even more money from a smaller company, not national.
TransTech
Anyone have any info on TransTech. I have an interview today.
TransTech
might you be an ex-MacGregor gal? if you are, me too.
Does Transtech pay for ???
X
Transtech
Does Transtech pay for spaces, headers, footers, etc.
TransTech
Give Transtech a try. I worked for MQ about 9 years ago only because they bought out a company I worked for. I only stayed with MQ a very short time after the buy-out. I now work for TransTech and they are a great company. You can contact them through their website at:
http://www.transtechmedical.com/contactus.html
TransTech
If Transtech pays 10 cpl for their difficult ESL account, does anyone know what the starting pay for the other accounts would be? TIA.
TransTech - sm
Do you know if they have radiology accounts? TIA
TransTech
I have checked the archives regarding this company but there is nothing up-to-date on there. I would like to know how this company is to work for, how their platform is, and overall if it is a good company to work for. Do they pay for spaces? What is their average starting cpl? TIA
transtech
i applied for them. i have five years experience and work at home. they told me i did not have enough experience
TransTech
I have been with TT for over 1-1/2 years and love it. Great bosses, good pay (always on time), good benefits, and I have always had work. It works for me !!
TransTech - sm
Do they have radiology accounts? TIA
TransTech
Do you have a website for them? Couldn't find anything on google. Thanks.
TransTech
Houston TX
TransTech
Some or most of the Transtech staff were once from L&H
transtech does
nm
TransTech?
?
Transtech
Poster below said mucho ESLs.
TransTech
TransTech Medical Solutions (in Texas) does not offshore. It is a US company with US transcriptionists.
Transtech
Ask yourself this, what is wrong with companies who advertise constantly, are people always leaving or do they hire too many people? You can usually answer your own question.
TransTech
You'll hear positives and negatives on any company depending on individual expectations and experiences. As for myself, TT is about as close to a perfect company as one can find these days. Can't speak about insurance costs, I don't have the insurance. I've posted before about my experience with TT and don't want to bother doing it again. About all I can tell you is nothing ventured, nothing gained.
TransTech
The reason I said I didn't want to post my experience with TT again is I am totally disgusted with people like the poster above who says, baby, baby, sounds like management again. What?! Is there some law these days that says an MT can't be happy with the company he/she works for? So here goes.....First and foremost, I wouldn't know management if they jumped up and bit me in the butt. Don't know who owns the company, don't care. Don't know how many employees they have, don't care. Don't know what their accounts are other than those that directly affect me, don't care. Now from the above, you can conclude that I rarely hear from management unless I have a problem, then they respond promptly. The work is just that...it's work; there's good and there's not so good but it's there and I work as much as I want. The pay may not be the absolute best but it's fair and I average $25-$30/hour so no complaints there. The pay is always correct and direct deposited on time. Tech support is the best I've ever worked with. The platform is easy to learn and easy to use, no going between multiple screens or otherwise wasting time.
Now, Baby, Baby (above poster) if you have management questions, you should probably consider addressing them to TT management. If you have questions from an MTs point of view, you can ask me.
TransTech
I'm PT and speaking only from my own experience, they've bent way over backward to accommodate me. They have allowed me to be very flexible and given me just about anything I've asked for. By the same token, it's a 2 way street and when the need arises I do whatever they ask of me, whenever they ask it, to keep them in TAT. I wouldn't want to say for sure because I don't know but I would imagine they would accept PT and/or a split shift. I wish you luck and all I can say is if they work for you as well as they've worked for me, you'll be one happy camper. In between the *&%^* Company and TT, I think I stopped at just about every national and semi-national in the country before I found a company that suited me.
TransTech
Thank you for replying. Some lady posted that they took out $458.00 from her check, I thought she meant because of ExText. She was saying with ExText, you lose 30% of your line count?
Do you work for Transtech and what does DQS mean. Again, I had sent out a post on TransTech and what to expect if I went to work for them.
TransTech
Thinking of changing to TransTech. Does anyone know if their line rate is compatible and/or if they pay spaces, headers, and footers?
TIA!
TransTech. nm
s
TransTech
I, too, just started with TransTech. What IS the policy for their line count. I don't think I can make 11,000 lines either. The only time I made line counts like that was when I worked for a hospital in Sacramento, CA, in the ER Department. I kid you not, I cannot remember ONE BAD DICTATOR. They talked a lot, were VERY CLEAR, each dictator had their way of dictating which did not take long to catch on to, etc. But my company lost the account. Why are ops the best report to do? Plus with the small font size and a LOT of numbering things at the left margin, I would hope they are not using the 65 character protocol. I could find the answer as I have the papers here somewhere, but it would take longer to find them than if someone already knows how TransTech's line counts work. So far, the dictators haven't been that good OR clear, the font is so small I have to zoom to 150% while I'm typing and then remember to take it back down to 100% when I sign off the job. Plus do you have to start from scratch with the loaded word expander, or is there some place that some shortcuts are already listed. With Smartype, a lot of shortcuts were already loaded. dd stood for adding ed to the end of a word, e stood for examination as that is the most common word used that starts with an e, etc. But I can't use Smartype. To buy an MS Word compatible Smartype, it will cost me $195.00, which is $195.00 that I don't have. I REALLY hope someone will answer me as I just started and would prefer hearing the bad news first.
TransTech
They are pretty darn AWESOME. What do you need to know.
TransTech
Is Transtech located in Houston, TX?
Cece
Sorry, this WAS with TransTech. nm
s
TransTech does not
nm
Have you tried TransTech?
nm
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