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Serving Over 20,000 US Medical Transcriptionists

If you read what I wrote more carefully

Posted By: sirpercy on 2007-04-11
In Reply to: Why is that fine? - Wonder

you would see that I said it is fine as long as they tell you up front. Which they don't. Which means it isn't fine.

In other words, I was being a little sarcastic :)


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    Read carefully
    Am I bitter? Nope, I have a very good job with an excellent MTSO. Pay good and on time, plenty of work.

    HOWEVER...

    Read these boards lately, and actually absorbed their contents? How many MTs do you see on here DESPERATE to find work, at any cost? They can't even get an acknowledgement to their resumes and their posts scream of their desperation. MTs on the verge of evication. MTs wondering where their next meal will come from. MTs getting their benefits cut because they cannot make lines due to lack of work.

    That, my fellow MT, is where MY compassion lies. Not for some second-income, I don't need to work at all and I'm turning down jobs that don't fit my schedule. What a slap in the face to our fellow MTs are who struggling to survive!

    Where is YOUR mind? Where is YOUR heart?

    I'm guessing you're probably one of those providing a secondary income to your family for 'extras' and NOT the sole provider as so many of us are, otherwise your compassion would perhaps go in the same direction my compassion goes.

    Read that MQ board? Talk about a heartbreaker. Those women are applying everywhere and having no luck; they're trapped. IMO, THAT is reason for sympathy and heartfelt sorrow. Not someone with a self-professed great job taking up the valuable time of MTSOs who weed through applications for candidates only to find she really isn't interested anyway.

    Perhaps you need to look in your own little Christian-based glass house before you start tossing stones.

    I suspect the bitterness lies within YOU.
    I don't either. I read the email carefully.
    x
    read the posting carefully...sm
    I specifically put an end date to accepting applications because seems like I get them for the rest of my life. Also anyone who sends one after my applications close gets put on my junk mail list and I never see 'em again. That's  what they get for not following directions.
    If you read her post carefully...
    She does indeed indicate they employ about 25 ILPs that do this for 'price point' reasons and apparently the client is in agrement.
    Read their contract VERY carefully if you proceed. nm
    /
    Bayou, why don't you read more carefully. I was correcting my OWN typo ! WOW !
    Get a life !
    Oh Geez- i didnt read what I wrote - correction in msg

    Has anyone else gotten late paychecks from Meridian in the past. 


     


    I was up working half the night.  So please dont hound me.


    oh geez "always... all the time" I should read what I wrote before I post. sigh
    .
    If you'll read more carefully you'll see
    I was referring to AFTER she's missed out on a job, having a friend do sort of an audit to tell her what what was wrong with her test she submitted -- not cheating.
    Think carefully about it because sm
    you really are going to be ill when you see the work that is typed every day.  It is much easier and less stressful to be responsible for your own report.  At least if you are typing or doing VR, you can have some pride in your work.  The only people you'll see in QA are the lazy ones who have no pride and no longer care.
    Absolutely - listen carefully!

    Though not at Transcend, I have just recently been a victim of exactly the sequence of events and circumstances posted above.  It was sooo hard to keep my mouth shut, with a lead sending condescending, negative, accusatory, power-hungry, and just plain idiotic e-mails.  Just couldn't do it, wanting to have my side/opinion/defense known to all the blind CC's - management.  The power went to her head, and it was like being assaulted through e-mail on a daily basis.  When I made a suggestion, it was rudely shot down immediately. 


    I wish I had though, because it was my demise.  It also was a damned-if-you-do, damned-if-you-don't situation, though, so I really still don't know what I could have done differently.  You have to respect yourself, you know?


    Anyway, to the posters who said just keep doing a good job -- that doesn't really matter anymore.  There is no work ethic anymore.  There are plenty in line waiting for your job.  There is no one to help us.  We are at their mercy.


    And to the suggestion, if you don't have resolution, go higher -- YEAH, RIGHT!!!  Management just LOVES that!  Look where it got me!!  That absolutely does not work anymore - so please, please just follow the rules and keep your mouth shut about everything!


    I think if you look carefully at the bottom of most apps, you give
    I have not filled out a single application in years that didn't request permission for a credit check. Scary, huh?
    If I were the company, I'd pick my battles more carefully.
    And better still, I'd try harder avoid the conflict by treating my employees like human beings. Happy, well-compensated employees are less likely to post negative comments than unhappy ones who feel wronged or cheated.

    I don't think you can have it both ways. You can't continually kick your workers around, and then expect them to keep on licking your hand. Sooner or later, they're gonna bite.
    did you see what she wrote
    Hey, did you see below where the cheerleader wrote that I need a lawyer? Funny isn't it? Hmmm.... I'm thinking First Amendment applies! Sheeeshhh
    Do you see what you just wrote to me? sm
    Read your second paragraph with all the caps and personal attacks? I did not do or say anything that justifies you calling me miserable. This is a board where adult professionals post opinions. I posted mine and I guess you don't agree with my opinion. For you to suggest that I need social skill and that I a NASTY as you cap it and MISERABLE is provocative and looking for an argument. I will not take the bait but I just will point out that you are overreacting and provoking here.
    Do you see what I wrote under the post?
    It does not matter what I believe anyhow. The fact is the company believes you have to be a QA person for 5 years. I believe you should to do their accounts, yes, because their accounts are acute care, in depth
    called and wrote
    x
    I already joined and wrote him! sm
    I pray that they will get theirs in the end. Justice will prevail!
    Yes, I wrote them twice since testing, but got no
    s
    Somebody wrote in the forum that they did
    nm
    Wrote this a while back.....sm

    Never got published, but maybe you can get some points from it.... 


     


    RE:  YOUR CONFIDENTIAL MEDICAL INFORMATION GOING OVERSEAS


     


     


    I am a medical transcriptionist, and I am also a patient of several doctors in the United States of America. 


     


    I have a story that needs to be told to U.S. Citizens.  I shall remain anonymous, but I do feel that whoever breaks this story to the public will have done them a great service.


     


    In an effort to save money, at the public’s personal expense, many patient records (voice dictation) from the United States are going overseas to be transcribed (mostly to India).  This means that possibly even YOUR confidential medical and personal information (such as your Social Security number, address, phone number, etc.) is going overseas.  The world climate in which we are now living makes this is a very dangerous situation. 


     


    I do have a financial interests in this issue, but I am also a US citizen who is very concerned about my personal medical information getting into the hands of the wrong people and feel that the US government should put constraints on this. 


     


    All people are created equal and I am very sorry for the people who would no longer profit from this business overseas should our government put an end to it; however, I do feel that the US public has a right to know what is happening to their medical records, as they are their legal property.  At the very least, they should have to legally consent to their records leaving this country.


     


    Thank you for your attention to this.


     


     


    Concerned Citizen


    I wrote it and can't find it either

    I just wrote in about the MT from MDI asking where to go...I can't find my reply either!  Glad you saw it.  Now I know I'm not going crazy.


    Suzanne Gabric


     


    I just wrote my state senator the following..
    Dear Senator: You may or may not know about a recent sale of Medquist, Inc. Transcription Services selling 70% of their stock to an India-owned company as of 5/22/08. In 2007, Medquist fired over 1000 employees to prepare for this sale. CBAY is known for firing US employees and hiring employees in India to do US medical transcription. We desperately need your help to address the issue of outsourcing of US medical records thereby losing confidentiality of our medical information, social security #s, birthdates, and much more. including further loss of jobs for US workers. We urge you to pass the following bill:

    S. 810/H.R. 1653
    Clinton (D-NY)/Markey (D-MA)
    Prohibits American businesses and health care organizations from sharing consumers’ personal information with foreign affiliates or subcontractors without consent from consumers. Allows consumers to “opt out” of having their personal information processed overseas and bars companies from denying service or charging consumers more as a result.

    Any and all help you can give us in regard to keeping jobs in the US will be greatly aprpeciated.
    I misread what you wrote and apologize.
    My response below was a result of my misunderstanding!

    My apologies, MtMommyof2!

    That sure sounds like AHDI wrote it. It sure is
    Or maybe even FBI - one never knows how deep their dishonesty runs.........
    Dude, I'm poking fun at what you wrote! LOL.
    x
    I'm curious who wrote that post...
    ...if they are WebmedX mgt trying to mislead? I know of no accountso f theirs still on regular transcription and I asked as well. I hate editing. Two years later it hasn't gotten any better and I make SO much less it's rediculous. It's easier the majority of the time to type the whole report from scratch and make pennies on the dollar for doing same. :(
    Ok. So for each report you wrote down the word count?
    then compared it? Just wondering.  I probably won't do it because that would just take up too much of my time but wondered how you did it.
    Just to clarify, I wrote the first few MTSO posts
    But this is not mine. However, I have to agree that some MTs look much better on paper!!
    Based on past interviewed, there is the information I wrote down

    I cannot guarantee this information is 100%, and anyone with more accurate information feel free to chime in, but I have interviewed with several companies over the past few months, and here are the notes I have taken on what was offered by Webmedx and Axolotl:


     


    Webmedx Acute Care = probably includes ESL dictators


    Axolotl Clinic Work = probably easier/better dictators 


     


    VR/ASR:


    WMX = Starting to covert accounts to ASR


    AX = Unknown


     


    Insurance (Single):  Axolotl costs more per pay period than Webmedx.


     


    Pay Days:


    WMX = 26 (every 2 weeks)


    AX = 24 (twice monthly)


     


    Medical, Dental, Vision Insurance:


    WMX = Eligible after 90 days


    AX = Eligible after 30 days


     


    Flexible Spending Account:


    WMX = None


    AX = Eligible after 90 days


     


    401K:


    WMX = Eligible after 1 year, with NO MATCH


    AX = Eligible after 90 days with partial match 


     


    Eligible Tuition Reimbursement:


    WMX = Unknown


    AX = $2,000 per year 


     


    Working Holidays:


    WMX = You are expected to work the holiday if it falls during your regular work schedule, unless you request it off in advance and there is enough coverage.


    AX = Rotating.  If it falls during your regular work schedule, they try to spread it out so no one is working all the major holidays. 


     


    Yearly Bonus or Pay Raise:


    WMX = never heard of anyone getting a raise


    AX = Anniversary $500 bonus (minimum)


     


    ISP, incoming dictation snafu, or Acts of God preventing you from working:


    WMX = Full-time:  you have to make up the time or take PTO, preferably the same day


    AX = Depending on the circumstances, you may still get paid and only have to work your regular schedule


     


    Full-Time Status:


    WMX = If you fall below 35 hours per week for three consecutive months (no matter what reason), they automatically drop you to part-time status. 


    AX = Unknown


     


    I wrote this email and sent it to the Toledo Blade newspaper.
    Dear Mr. Zerbey:

    I wanted to make you and your readers aware of the situation that took place at Heartland Information Services (owned by HCR Manor Care-parent company-Toledo based company) today, Monday, May 8, 2006. In a mandatory conference call (for the chosen employees) Kathy Clemmons, VP of the US based operations and Colleen Neidert, HR Manager promptly told all of the US based medical transcriptionists and some Quality Assurance employees and auditors, that we no longer had jobs with Heartland Information Services. Kathy Clemmons stated that over the past 4 to 6 months Heartland had been looking at ways to become profitable for HCR Manor Care by increasing their business through new contracts with hospitals and physician practices. Apparently, according to Kathy Clemmons, VP, that did not happen and the company decided to look at ways to cut costs. Kathy Clemmons, VP stated that it cost Heartland 5 times more to pay the US based medical transcriptionists versus what they pay the medical transcriptionists in India. So, needless to say, here I am typing this email to you as one of the employees given a permanent layoff as per Colleen Neidert's (HR manager) words in the meeting. All US based MTs are employed until July 7, 2006 at 2:00pm, at which time, all computers are to be turned off and work as a Heartland employee ceases. They are offering the computers that employees used to work on from home offices for an astounding deal of $800. They are going to show the $800.00 on the time sheets as income and then deduct the federal taxes and then we will also be responsible for the state and local taxes on the computer. This is the severance package. Of course, we can opt not to take the computer and send it back.

    Noticeably absent from this mandatory conference call was Dennis Paulik, President of Heartland Information Services. I thought that was rather professional and courteous of him. He destroys the lives of hundreds of employees and their families and then does not have the courtesy of firing his own employees! Great guy he is!

    How many more jobs are we, as United States citizens going to lose to India or China? How much longer are we going to turn the other cheek? What is it going to take to stop this raping of our own country of jobs and lives for that matter? Who will have the nerve and strength to say enough is enough?

    What will the hospitals and physicians' think when they learn that all of their dictation (legal documents in a court of law if there were to be a lawsuit) are being transcribed by nonEnglish speaking individuals? What will the patients of these facilities think? How is the HIPPA law being enforced overseas to protect the rights of patients?

    The bottom line is money obviously, for Heartland and HCR Manor Care, but if given a choice, I know without a doubt, the American patient and American physician and hospital and healthcare facilities would choose quality and accuracy 100% of the time over an underpaid, nonEnglish speaking, half the world away individual listening to and transcribing their vital information pertaining to their actual lives in some cases.

    I am one of those unfortunate individuals fired today. I worked my heart out for this company as did so many. We worked weekends, holidays, overtime, we worked when others were sick or on vacation or to cover shifts when individuals did not call in to work. We worked and worked, always grateful in the most humble of ways, grateful for our jobs with Heartland.

    Heartland, the name itself, the heartland of America, not India, but America, all of the great American cities such as Toledo, Ohio; Madison, Wisconsin; Omaha, Nebraska, and Rockford, Michigan. What will happen to us now? Where do we go from here? Sure, we will all find ways to continue on, we have to, but what about the next company, the next American citizen working hard to live the true American dream, what happens when it continues to happen? Where does it end?

    God Bless us all. May we be blessed with great, American based jobs.

    I would be most grateful to you if you would place this email on the Editorial page or even the front page of the Toledo Blade. I am a full-blooded American just telling my story and the story of hundreds of others today. May you find it in your heart to hear the cries of the American worker, simply trying to live the American dream, only to be replaced by the Indian worker, trying to destroy the American dream.

    Thank you for listening not only to me, but I hope my words expressed what so many of us former employees are feeling tonight here in the Heartland of America.
    I wrote AAMT, the President, and my senators tonight...sm
    I'm also going to write my local paper and contact some news organizations.
    To Mary K - I totally agree...I thought you wrote a

    great letter and I hope you get some response to it on a national level..the public needs to know about this as is concerns THEIR medical records!  I applaud your efforts and hope something comes from it!



    I didn't see that in her post at all. In fact I wrote something similar...please sm
    I believe what she meant was similar to what I wrote which was that I felt a majority of the nasty posts probably came from isolated people that take crap all day. These types normally get walked on because they aren't outspoken enough in real life to say what they feel. Then they anonymously come here (or other boards)to take out their pinned up frustrations. It's merely an opinion and you know what they say about those.:)

    The reason I believe this to be true is because I've encountered way more nasty people on-line than in real life. If some of the posters said the same nasty remarks to a person's face that they do hiding behind a screen name, #1) They'd get fired. #2) They'd have NO friends.
    #3) They'd lose a few teeth.

    Think about it.
    I wrote to their HR department, which is the only contact I could find for them, last week, but no r
    x
    I'll say! Wrote off $82 million as "goodwill impairment"
    NM
    I read all read all the threads in the "companies" section
    of another board, MT Chat, and Googled each one that got positive reviews. If they had a website and a way to apply online, I did so. And that was how I got hired at TRS. They were not advertising at the time. By sheer coincidence I applied to Transcend just before I applied to TRS, and they were not interested in what I had to offer at the time. And now they've got me anyway, since they bought TRS. Interesting how things work out sometimes.

    Companies with negative reviews, or company queries that got only a terse I sent you a PM reply, I passed over.
    I read your post. What do you want me to re-read?
    and it seems those are your posts, too, so things just didn't add up and seemed inconsistent. If a place dropped me down to p.r.n. at 7 cpl or whatever and I already had another job where I could get 1000-1500 lines, I wouldn't give the first place a second thought so just couldn't figure out why anyone else would.
    To Before You Read This
    Girl... you are absolutely right on target and now even after I read your comments, I never knew OSi outsourced. That to me is a SLAP in the face. And you are right about the promotions. I have applied for different jobs and told they were already taken. when they have a job available, they KNOW ahead of time who they are going to hire. and you are right about the "welcoming thing, saying welcome so and so, when we didn't know there was a job available Now that I know they ship work overseas, I am totally OUTTA here. And you are right again, you are NOT paid extra fo holidays, weekends, or shift differentials.
    OSI........LOL....... read on.....

    OSi will promise you the world if they want you bad enough.  Then once they get you, the promises are null and void.  I see where they are finally following through on their annual raises that they promised years ago that no one ever got....and FINALLY, a holiday incentive?  Wow, they must really be desperate.......I worked for OSi for many years, gave them my all and got nothing in return except heartache in the end.........do what you want, but just be looking over your shoulder every inch of the way and get EVERYTHING in writing! 


    Don't believe everything you read. sm
    Most are staying with MQ.
    Did you read where it said
    39 hour 7 day work week?? Does this mean we are being forced to work weekends? I only browsed through mine.
    Don't believe all you read....
    I had never even heard of MTStars when I was looking for my first at-home MT job.  I would have never accepted the position I currently hold.  Every time someone tries to encourage others to apply at "my company" the negative banter that follows only does more harm than good.  Just wanted all to know you can't believe even half of what you read on here.  Mostly just ex-employees of wonderful companies that couldn't quite make the cut. 
    Sorry, that should read SM above
    nm
    I can't read it.

    In fact, I can't read any posts regarding Transcend.  First time I heard of Yahoo even having a message board about them.  If you can still access it, could you please copy and paste it and email it to me?  I'm very interested in this, concerning the constant turnover & turmoil with that company.  Thanks. 


    I cant read it either. NM
    aaa
    Read above! Read below. Just read!
    nm
    Please read....

    This topic has come up before and this concerns me as well.  I saved a post I did on this board a while back.  It's edited a little but the message is the same.  Here it is. 


    I've worked in many pathology departments, referral labs, and the like. And I'm here to tell you that there isn't a single pathologist that I have met that is willing to go with VR let alone outsource their dictation. NOTHING will convince me otherwise. As for radiology, I am seeing too much of it being outsourced to ever believe it will go totally VR. Besides, VR is an absolute joke! Y'know that old phrase? Garbage in/Garbage out? Well, there are many docs who have already found out that's just how VR works. Just TRY, and I mean just TRY and take out the human element out of the picture (meaning the transcriptionist) and you will have reports coming back that are even worse than what is coming back from India!!!!! A question here....a very serious one......don't you think that if VR was more effective in transcribing reports that all the companies outsourcing overseas would go with VR before they did that? Something to think about. I've been around since 1990 in this field and they have been saying that VR was going to replace transcriptionists back then. Well, here we are 15 years later and quite frankly, VR hasn't even made it past first base yet. The doctors, the naysayers if you will, the big companies, etc. will be trying to find anyway they can to save money, cut costs and so on and the bottom line is, it will NEVER HAPPEN. The Transcriptionist is here to stay. There is absolutely no way you can take the human element out of this picture and have the absolute best quality reports/charts/medical information system on the planet....PERIOD.


    Read MSG
    Thank you for noticing!! Yes I made typos.. there are LOTS of MTs that make typos on here. As long as Im not doing it on my accounts I don't really care. I DO make this much on ONE account. I charge 12 cpl GROSS. I do have one Transcriptionist who make about 15000/year, so yes deduct this off the 60,000. This is also PRETAX. I really should not have to explain myself. I knew I would get some posts like the ones I got. I will laugh all the way to the bank with my nice FAT checks, while these negative people struggle at their low paying jobs. :)

    Happy New Year!!
    You do not know how to read do you?
    Who said I still worked there?? I specifically said the entire year I worked there. As in PAST TENSE!!!
    read above on DRC
    read all the notations