If you do decide to go with Vonage, WARNING: (sm)
Posted By: giddy pc guru on 2007-01-30
In Reply to: Vonage - MTT
Make sure the person who is taking your order understands and speaks coherent English. I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me. This made me very uncomfortable as far as their competency.
Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with. The call ended by the customer service rep asking me to call back later. What a hoot! Yea right buddy. NOT!!!!
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WARNING!!!! WARNING!!! NIGHTMARE!!!!!
WARNING!!! The IC works using Nicholas Transcription's own self-rigged platform system that they literally pieced together themselves even tho they are noT programmers= NOT EVEN CLOSE. this, um, platform is trash. It has so many bugs and errors that the MT spends more time fixing platform problems than typing; the program is so bad that it will destroy a computer. I know this because I had to replace my computer. Any body that works for this company stands a good chance of losing money rather. They pay 7 cpl, use a linecounting systme that does not include headers and footers. the low pay, the $2 charge for dir dep, and the time is spent struggling with this HOMEADE PATHETIC PLATFORM is extremely unreasonable. Oh yes, if an Mt does not meet the turn a time, the owner gets belligerent, hot-headed, and will FIRE an MT in a split second for being out of turnatime even if the reason for this is Nich. Trans' fault. This is a husband and wife team and the wife is without a doubt the worst individual I have EVER worked for (i have been in the biz for 10 years, so this is saying a LOT!!!) Enter at your own risk!!!
Vonage.
x
Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com It's voice-over-IP and you pay about $29 a month for unlimited long distance. I used it with MDI's system for a long time.
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD
I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though. 
Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use. 
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's business plan. I know because I have them, kept my same plan with them but added Vonage long distance with their router.
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...
Vonage
Is anyone else having a problem with their foot pedal. This just started about an hour ago.
Yes - Vonage (sm)
I have been using Vonage with C-phone too for months and it works great. I got the $50.00 unlimted plan - and unlike AT&T and some others, it is TRULY UNLIMITED. Hope this helps!
vonage
vonage
I have Vonage they are great
Vonage won't work with many (sm)
MT set-ups, like C-phone or Lanier. Onesuite.com worked for me -- also got free fax service with it.
So if not Vonage-What else does everyone use with their C-phone?
I really have no idea what is left!
Oh gosh! Not Vonage! Now this is looking very bad...sm
Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
Vonage is good......but not if you have
With high speed internet, it is clear as anything and very cheap at about $25 a month and the first 3 months are free and the equipment is free. Good luck!
vonage is compatible with 911 - you just have to set it up - nm
x
Please let me know what you decide sm
It never used to be this way. I used to love this office and recommended so many people in the past - but no more! What a train wreck. I can't get used to all the accents/formats with the constant flipping.
Please let me know what you decide and
please let me know what you choose and how it works out for you. When I worked for MS, I seriously considered getting a job at Micckey D's. The pay was just so low, came to about $7.00 an hour.
Let us know which one you decide to go with.
Good luck. Hope it works out for you.
You need to decide... (sm)
You need to decide if you have more faith in today's BL message from DRC management or if you trust an anonymous post on MTStars that KS compensation is being decreased. (It wasn't hard for me to think that one through, but YMMV.)
I would define in the near future and for now just as those phrases were defined in the meeting: 100 days. (I love the work I do, love the account I'm on, have always been treated more than fairly by DRC and I'm willing to give it 100 days, but again YMMV.)
Clandestine? Cloak and dagger? I don't think you and I received the same phone call! My supervisor was very direct in telling me the purpose of the meeting. I knew she had a long list of MTs to call and I didn't press her for any of the nitty-gritty. I appreciated the fact that she called me personally instead of management sending out a mass email.
You said I should listen to the MTs here who've been through this kind of thing before. Honey, I HAVE been through it before. Does the word *harmonization* ring any bells? I was with MQ for nine years, started there when it was TL, stayed through the MQ buy-out of TL, adjusted and thought I'd found a home, and then Philips Electronics came along. (I believe that would qualify as a buy-out of an American company by a foreign entity, but on a much much larger scale than DRC/Acusis and with many more Suits involved, and pay scales to tinker with and platforms to make less productive. So, yeah, BTDT.)
Do I have any suggestions about where you should apply for a new job? Nope. Do I have any suggestions for you in general? Yes. There are a lot of things in life I can't control, but I CAN control my attitude and I'm choosing to approach these changes as positively as I can. If I'm wrong and the wheels fall off, it's not because I didn't put my best effort into it, and I'll be okay with that. javascript:editor_insertHTML('text',' ');
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You decide
SPHERIS India Operations Offices
Bangalore, India (Main Office)
Spheris India Pvt. Ltd.
One Spheris Plaza
Koramangala Block 8
Bangalore 560095
India
Coimbatore, India
Spheris India Pvt. Ltd.
STPI Park
Kumaraguru College of Technology Campus
Coimbatore 641006
India
Delhi, India
Spheris India Pvt. Ltd.
GF-021, JMD Pacific Square,
Sector 15, Near 32nd Milestone,
Gurgaon 122001
Harayana
Help Me Decide
Keystrokes or Trans Tech - please. Any pros and cons will be appreciated. TIA
Help me decide!
I am applying with Transform, UST (US Transcription), Keystrokes, and MDI (though they're IC and I'd prefer benefits). Who would you recommend? I have heard good things about all of these companies and will have trouble deciding.
Thanks :)
how to decide
I think it would be best for you to interview the companies. You have a list of questions and/or concerns, do a phone interview and jot down the answers. Ask them for 24 (or 48) hours to make a decision. Take a close look at your apples and oranges and then jump in and get your feet wet.
Please help me decide what to do..sm
Ever since I learned about this VR switch it is constantly on my mind and I honestly do not know what to do. I love MDI, have been there for 6 years and they have always been very fair and good to me. I transcribe about 325 lines per hour and make good money. My pay will be cut by 2/3 on VR. From all I have read it may be possible to do twice as much which is still a big pay cut. I know MDI is a good company and I hate to leave and if I must learn VR as it is the wave of the future I would prefer to do it with MDI. On the other hand,I have been an MT for over 25 years, all in acute care, and the thought of being paid 1/3 of my hard-earned line count to correct the mistakes that the machine who took my job is making is just a bit hard to accept. Unlike a poster below, I don't think that getting assigned another account at MDI is a viable option. There are just too many of us affected by this VR switch and not enough other accounts to go around. My decision is..should I stay with a known good company, learn VR and hope for the best on my line count..or should I simply be looking for another job. From the posts I read here it seems that great companies like MDI are few and far between. Please feel free to offer opinions/advice either here or email me privately. I just can't seem to make a decision! Thanks.
I still am trying to decide,
but am trying to follow my gut like you said Robin. I will decide for sure tomorrow. For now, I'm going to sleep on it, LOL.
Vonage residential - staying away from anything
x
Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.
Vonage, but also have regular ULD as a backup
I spent about $45 a month for the 2 combined, both residential plans. If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system. I haven't had any problem with Vonage for the 2 months I've been there and using it heavy. I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that. I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.
Be careful with Vonage. My friend uses
I tried using their modem, I no longer had any internet access. Called Vonage and they said they never had this problem before, but they hadn't worked out all the bugs yet. All 3 of my computers would not work. Had to call my DSL tech department and it took all day long to finally get back on line. Somehow Vonage fouled up our IP address in cyberspace. So I lost a day's worth of typing because of trying to use Vonage. This is very recent, only a week ago.
Vonage, but I know it doesn't work well everywhere (nm)
x
Vonage wouldn't work well enough. I'm in MI if that
helps.
I have had Vonage for over a year now and love it.sm
Why hassle with phone calls when you can order it all online at Vonage.com? That's what I did and had no problems. I sympathize, though. I hate when I call and get misinformation, put on hold forever, or some other aggravation.
I had Vonage Friday of last week and
I work for MDI and use Charter. I don't know if my problem was with the cable or with Vonage, but I would be at the end of a job and the Vonage phone would just cut out...sometimes staying connected, just not operational for a little bit (30-60 seconds), or worse, it would just cut off and I lost the job. The job got stuck in never-never land and I could not get it back to finish transcribing it. One job cost me almost 100 lines. So, on Tuesday I got Charter's ULD...the independent sales rep gave it to me for $15/month.
Vonage - 7:00 a.m. central time (sm)
I just tried mine - and it is working fine. Just wanted to let you know...Hope you get yours worked out. I'll check back here in a while to see if I can do anything to help you. (I had the Magic Jack when its pedal SUDDENLY stopped working a few weeks ago and changed to Vonage. I has worked great since...
Whatever you SE people decide
to switch to, 8 or 16 or 24 or 39 or what the hell, you cannot change it for a year. So take your time deciding. I don't know when you have to decide by. If you are FT and want to stay FT no paperwork necessary. Just get your ankle braclet (hahaha). I will be right there with ya...
You're asking if there is one? Yes...you decide (sm)
You decide what you're going to commit to daily and turn it in. You have 24 hours to get your line commitment in that day. Pretty cool, huh?
SUMMERTIME...did you decide on this yet??
I'm still looking and thought about Transcend...??
If you decide to quit...
put out a resume on the job boards and list what platforms you are familiar with, don't know what OSi uses. But, if someone is in the hiring mode and you're familiar with their platform, you could get up and running pretty quickly since you wouldn't need training on the platform.
what did u decide on Precyse
Saw the add too and sounds good but without any input from other people working for them (except really old replies) don't want to leave where I am.
Trying to decide between offers
Morning all - I have a dilema and would like some opinions on what you would do. I have been offered 2 positions. One is with a company that provides equipment pays higher, but I would be doing reports that I am not that great with and they are ESLs. The second offer I have to provide my own equipment and will have to spend about $80 to get what I need and they pay about 2 cents per line less, but they are easier work types and not as many ESLs. Which would you choose? I'm sure I'll get a lot of those nasty posts I have seen lately because you think it is simple , but I do know there are a few of you out there who will not be nasty and give me your honest opinion.
If you decide to do this, I am still interested,
I have over 25 years experience in acute care, but mostly in radiology. I started in radiology in house, then went to a service and did acute care, then to Secrephone which eventually became MQ where I did acute care, then it was back to radiology. I am really very interested and offer whatever help I can.
How did you decide this was political?
We are online already with medical records. If we were not, we would not have jobs working from home in this industry!!
That may be unless they decide to phase
out the current MTs and send the work to India MTs, but who knows.
Vonage uses your DSL high-speed lines.
Doesn't affect your local service at all and won't replace it, either. It's the same concept as having your DSL and regular phone service.
Starting to panic about using Vonage for LD - need opinions
Thought I was a happy camper waiting for my phone adapter to arrive with my problems for LD solved, ready to give my 2 week notice to MQ - then I found print outs I had from searching for a carrier one other tmie & found one where a bunch of girls using it ended up being knocked off of it too. I'm really starting to panic. I have SBC and know all the problems people have had with it - so that's out. If you're using Vonage - how long have been using it ? Any problems ? I tried e-mailing them and got a stupid "canned text" message back. I really think I'm having a nervous breakdown here and need some suggestions and/or opinions on this.
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