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Serving Over 20,000 US Medical Transcriptionists

If you can make the grade, this will be the best company you have ever worked for.

Posted By: just me on 2006-01-31
In Reply to: Get Back Jack - ginny

What specifically would you like to know?


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Just because you obviously could not make the grade, does not mean others cannot. nm
z
I would think they have to over-hire, some quit, some don't make the grade. (sm)
They don't always know how productive any one person will be until they get in there and try. Had they not hired extra they might have been in trouble when you quit after only a month.
I goes along with when I was in 8th grade

I had to count change back.  There was no register that I plugged in 5 dollars and came up with the correct amount of change.  Go to a store now, and if the register malfunctions, the cashier is clueless!  HELLO??????  It's not just this profession, it is any profession that has automated the parameters for which we produce the product or do the job. 


I used books, I still use books, and use the H8LL out of google!  But, if I still cannot come up with the correct term or if I am the last bit unsure, I send it to QA because that's what the company wants.  On the norm, many years ago, I'd go straight to the horse's mouth which was the dictator.  We do not have that luxury of learning in this day and age.  I have also seen where QA people guess or just simply take the word out or I never ever see that document again to even learn from it.  I have 20 years in this business.  I have my own accounts.  No one should be shot down for not being sure.  This is the medical profession. 


Many people have different skill sets.  Maybe the newer MTs are taught never to guess as I was taught which is best.  Let's not kid.  QA:  If you don't like your job, get out!!!!!!!!!!!!! 


A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
you must not have made the grade. He requires
very high quality work, but pay is worth it.
I have no problem making the grade anywhere else.

I just typed 300 lines in a half hour, which is something that could NEVER happen at MDI-MD, so I have no problem whatsoever making the grade as you put it.


Jeez, why can't you MDI cheerleaders just accept that not everyone thinks your company is the absolute greatest.  Seems like anytime anyone posts an experience with your company that was negative, you people jump all over them and can't seem to accept it for some reason. 


It's obvious that MDI only takes care of a select few MTs and everybody else is expendable, so I don't know why it's so hard for you to believe that not everybody has the same experience as you.  It's a real shame that they operate in this manner, but I don't care anymore as I've moved on to much better things and found MDI to be nothing but a waste of time.  Excuse me, while I make my true 40+ an hour. 


Remember in grade school
when you were picked on by a bully? You ran to the teacher and told. The teacher said just ignore them. By ignoring wrongdoing you are being complicit. PERIOD!!
I think you're giving all these companies the same grade and that (sm)

is not the case.  There are some that will rip you off, change your pay, etc. like one mentioned above on this board.  There are other evil ones who will intimidate to get their work done and others who will tell you how fantastic you are and give raises.


Anyway, I've worked for enough companies and found a world of difference and found some companies to be intolerable.


Can't anyone give the OP the names of any companies?  They aren't asking for a psychology lesson, they are looking to make a paycheck.


I make 7.25, do acute care, and have worked at MQ sm
since 1992. From reading other posts on this board, I think I make the low end of normal.
I worked there for awhile, couldn't make any sm
decent money. They changed their QA and guidelines and I made even less due to extra proofing, looking up in their Style book and the BOS which oftentimes conflicted. Their spellchecker was full of misspelled words.  Drugs were way outdated. Couldn't use my own word expander. Took about three weeks to get feedback sheets and sample reports. Wasn't worth it. I figured if I had to produce a superbly quality document, I would go elsewhere for more money.
When I worked for Keystrokes, I NEVER had enough work to make
even 1000 lines a day!  If I had enough work, maybe, but I NEVER did.  It ALL depends on your account 150%!!
Speaking from experience.. you work all day and make nothing. I also have worked for other companies
on Escription and made a lot more.I just came to the conclusion that they do not pay for headers, footers, spaces etc.. I swear I would work 8 hours and be lucky to make $50. It was my first Escription account so when I changed companies I could not believe it. I make in a few hours what took me 10-12 hours to make at Focus. Dont waste your time. They design it so you dont make any money. What a waste of time working there.
Gee, I only make negative comments about companies I've actually worked for
and have the scoop on. I never said the line rate was high for this company, but nice fast software is what saves a good MT's line count. There are plenty of ESLs too, but no more than most acute care hospitals. So if you can't handle ESLs, you wouldn't want to work for TT (or most other hospital accounts). The new accounts are not teaching hospitals, which is good for me because I don't like doing residents. For now there is plenty of work and OT when you want it. So IMO a starting line count isn't the only important factor for how much money I can make, and certainly not the only factor in my job contentedness. They are fair and respectful and use good software, and those are the facts, not theories.
Good Lord! You want to go back to 1918, like my grandma who quit school in 3rd grade to go work
in a box factory? No, child labor laws have nothing to do with poor work ethic. It is simple enough to develop good work ethic with laundry, chores, etc. I think it is more the prosperity of the last few generations. When you have lots of money, it's hard not to give it to your kids, spares you the unpleasant feeling of watching them struggle and suffer...
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
The name of the company alone is enough to make
me stay away - like all we do is type.  Owners obviously aren't MTs and are only in it for the money.
You will not make more because your company
is not paying enough at 3.5 cents a line. I make 4 cents a line and yesterday I had 3245 lines at 4 cents a line and 275 straight at 8 cents a line which was $151.80 for 8 hours. This would put me at mostly VR work at 1518.00 for a 2 week period.
???? How can any company MAKE
doctors dictate so the MTs have work. It is part of the business. If there is no work, there is no work.
Or it could be that "your company" couldn't quite make the cut.
eyes wide open
Telling a company when you make a move
That is being held accountable for letting someone know where you'll be for that time.  I still think IC for flexibility is the way to go.  Furthermore, don't be surprised when that is someday thrown back in your face.  It happens.
Wow, Will that then make Spheris the largest company?
nm
Does your company make you do the fiddly work? (sm)

By that I mean, how much lag time between sending one report and getting another, how much demographic stuff, searching for place names, doctor names and cc's, consulting of account-specific instructions, all things that do not pay, are you required to do?


Right now, the company I work for makes demographics and cc's easy.  OTOH, each account is very different from another in format and style, so that takes a lot of time. 


Once upon a time, I worked for a company in which I estimated all the 'fiddly' work took about 10 seconds per report (large hospitals), which I thought was pretty good.  Not like that anymore.


Thanks for any insight and input on this.


Is lousy, 4-5.5 cpl. I make 7 cpl at the company I work for now.
FN's platform really slows you down for editing as well.
I think it is. He worked for my company
and this is the name he went by.  Might not be his birth name, but isn't just an internet moniker.
How do you know? Have you worked there? Maybe the company

just expects their MTs to do their job. Ever think of that?


I ask because I have worked for the same company

for 15+ years, and I don't like the way they are conducting their business right now.  So, I ask.  I think, like everything, you can take it with a grain of salt, BUT when you see a consistent complaint, then there is cause for alarm. 


I also want to know if a company pays fairly, keeps their word with regard to what is offered, if they have a high number of ESL doctors on their accounts, what type of transcription platform they use and is it easy to learn, and how quickly and accurately QA answers questions. 


Those are not things that can be observed from an ad for employment and instead come from the people who work for a company or have worked for a company. 


 


If this is the only company you have worked for then you don't know

there is any better out there.   I don't mean this to be ugly, but if you only have one year of experience you aren't qualified to be an editor, I don't care how good of an MT you are.  It just isn't enough experience and speaks tons for the quality of work that is produced.   Since I was also in QA I know the kind of work that is produced.   I've been in the business nearly 20 years and I'm still learning.  


I was actually offered a management position with SS after working for them for only 4 days, so obviously I'm good at what I do and they had no complaints with me.    Everything I said is/was true.


They were the best company I ever worked for (sm)
I left because I needed benefits of an employee position. However, they were the nicest QA. They left you alone. They didn't have the nonsense I've dealt with at Webmedx. I would have loved to have stayed with them if I could have afforded to. If you get your benefits from someplace else, they're really worth it.

What others are saying about having a hard time getting hired on is absolutely true, however. They don't have a dedicated recruiter, but instead have an owner who is wearing many hats including that of recruiter. I had to message her several times, call multiple times, and really pursue it to get hired on. I was persistent, and later I was glad that I had been.

I haven't been with them for many months now. They were a bit behind with technology, but not the worst. Being able to work whenever you want is definitely a huge plus.

I would highly recommend them still. Just know you've got to be persistent to the extreme to ever get past the resume/interview/email stage.
Anyone who has worked for more than one company can
tell you that every one of them - the good ones and the bad ones - have slow periods. Hence the concept of backup accounts. My backup account is actually p.r.n. with another company, and it works perfectly for me.
With every company I have worked for
you most certainly need the speed of DSL or cable to be able to do the work. I have DSL and mine still goes slow sometimes. There is no way it would work with simple dial up.

It's not the companies' fault that you do not have access to DSL or cable. I know some companies do not allow satellite, but there are many others that do so I would seriously look into that.


I worked for a company that had both

union electricians and pipefitters.  I did the payroll so I know what dues were.  Their dues way back then were steep.  If the union called for a strike the union did pay them for a certain amount of weeks, but not at full salary and if the strike went longer they were SOL. 


I know many people in unions who don't want to be in them, but due to their occupation have no choice.  In theory unions are a good thing, in reality not so much.  


If an organization like the former AAMT would have fought for us that would have made a difference.  Where does all the money go they get in dues each year?  It doesn't benefit me in any way, shape, or form.  They should us out.


I never worked for company, so was not SM
my bad experience. This person is a recruiter for Webmedx. She used to be recruiter for Spheris and she lies. I have never worked for Webmedx.
I have never worked for a company that
started one out on easy dictators. They have limited work-type, but not the dictators. They have given samples of any hard ones. If you are getting that many ESLs, then that is what they are getting also. Can't learn them if you don't actually do them.
I worked for a company
for eight years that finally decided to outsource to India, and when they did they decided to cut all their American transcriptionists pay to 5 cents per line.

5 CENTS PER LINE???? Shoot, I didn't even start at that fresh out of school. It's just ridiculous. The more ridiculous part is that some people actually stayed.
Who said I worked for that company?
Never did, imagination working overtime.
I worked for a company....
for 8 years and NEVER got a raise!  I even asked once and was told We don't give raises, you have to raise your production to get paid more.  Okay, so after 8 years on one job I am quite certain I've figured out all of the nooks and crannies, not gonna find a quicker way to type and I type fast already, so basically I NEVER get a raise!  I have heard of other companies that never get raises either, so just be thankful you got one:)
KS has been the best company I have worked for sm
thus far! The people there are great and sure there are slow times! Learn a different account. There is always a learning curve on any account one may get, hang in there!
Management of any company will make you think it is "just you" having troubles. If you are
;]
Worked for company that was sold
I worked for a US company that was sold to an Indian company.  It was truly a nightmare.  No one had any kind of plan as to what was going to happen, there were management changes weekly, and in the end, nearly ever US MT was laid off or fired and nearly all of the work was sent to India.  Right after the company was sold, paychecks bounced, utilities in our building were shut off for nonpayment, expenses were not reimbursed, and even health insurance premiums were not paid and many people had no healthcare coverage for nearly a month. 
I worked for the same company the whole time and

just traveled for a year.  I downloaded via FTP site so as long as I had internet access I could work anywhere.  I have direct deposit so I didn't have to worry about that.   My family and I traveled through 34 states and Mexico and I worked the whole time.


Probably not what you were asking, but maybe something you hadn't considered. 


How long had you worked for the company? sm
I feel like a dolt for not doing any research on this company before beginning to work for them. I was already a bit apprehensive because they do not have direct deposit. Had you worked for them long before the problem with the paychecks? My feeling is, first check they miss, I'm outta here, but that does not compensate for the money already lost. :(

Thanks!
I worked for this company. The one thing they do have
Maybe you should ask for backup accounts, more than 1. They never run out of work, at least they didn't when I worked there 6 months ago. On the other hand, they have been hiring a lot lately. Can't hurt to ask for a backup.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
nm
I have worked for both. It just depends on the company..sm
the smaller one treated me better, but pay was less, benefits were less, however, more flexible in scheduling and treated more like a person than a number. The bigger companies I have worked for pay better, better benefits, but you are treated like a number, not too much personal chit-chat with other employees or with your supervisor and not as much flexibility in scheduling. Depends on what you are looking for.
By all means ask. I once worked for a company and had
an extremely difficult account.  The platform was difficult, the company was very large and disorganized, sound quality bad, no samples, and lots and lots of very difficult ESLs.  I had several years of MT experience, but very little ESL experience and was way in over my head.  I turned in my notice and was offered another account that wasn't supposed to be as challenging, but was.   Anyway, if the MTSO wants to keep you, it is in their best interest to do whatever is reasonably necessary to make you happy.  Now if you asked to be switched multiple times that is a whole other issue. 
I had never had this happen until I worked for my last company -
Your story sounds very similar to mine. I wonder, does your company have initials that start with D by chance? My main account had a few ESLs, but nothing like what was on the backup accounts, which soon very nearly became my primary because I was assigned to do jobs from them every day. I would just finish a batch of them and here would come another! They seemed to be the worst ESLs and the worst reports under the sun. I went from an easy 1200 lines a day on my primary to scrambling around to get 1000 and working 2 extra hours on the secondary accounts.

It was not like that in the beginning for me either. Everything was fine. They used to ask how things were going, etc., and fairly distributed the work. Then the company grew really quickly and they just dished out whatever work to whoever was on at the time, with little to no regard if it was your secondary or not. I suddenly felt like I was being fed a steady diet of garbage because quite frankly, though I complained and fussed, I could wade through it.

Their idea is that the work needs to be done by someone. I am sure it is not personal. You are just a body to them. Just decide if you can deal with it day after day. After 6 months of this and it steadily getting worse, I finally decided to quit after nearly 2 years with them. There are companies out there who offer better work assignments and care about their people. Best of luck to you! :-)
But if you worked for a company that hired
good quality MTs in the first place, you would not have so many 100% QAs, right? Actually..I think I work in the same place : ( lol
POLL: Best Company You Ever Worked For!!
Nm
Love it there, best company I have ever worked for, NM
z
I work for them and worked for another company...sm
before them starting with them and was able to start with them at a later date (about a month after being contacted by them). It takes about a week or 2 to get the equipment so that you can set it up for the appointment for technical setup/support and training anyway. I've been with them now for 10 months and absolutely love it. If they contacted you for employment, then you definitely did pass their test. Good luck and welcome aboard!