If you're thinking of QA, don't be

• Too good to be true but any QA jobs available - Monday-Friday 9-5? NM
  • If you're thinking of QA, don't be - too stuck on a schedule. There

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I rarely ever post but I just wanted to let people know what happened to me so they can avoid the same experience I had. i'm not gonna mention the name of the company here,but anyone who works for this company knows the problems they've had with their payroll and getting their direct deposits on time.. and how the owner is uncaring about how many bounce fees she causes everyone to have to pay, or how people can't pay their bills when their DD doesnt show up until Monday. She just turns off her IMs and doesnt answer emails. Really great person to work for..   Well.. aside from those problems, i just wanted to warn people that when you do decide to finally leave the company, just be sure she doesnt owe you anything before you leave. Do a slow down, so that she owes you as little as possible by the time you quit, unless you don't have any equipment, like a foot pedal or anything, that she sent you that she can use to justify holding your final check(s). She has done this to a few people I know of..and I'm sure there's lots more I don't know. I can't say if she pays right away if you don't have equipment,.she probably does ...but I know what happens if you do!!

I had a foot pedal that belonged to her, and she held my final TWO CHECKS on me. She owed me one full check and for two or three days into a new pay period and held them both. When my next to last check didn't show up as expected and I called to ask her about it, she said its "company policy" to roll all money owed into one final check. She happened to be on vacation, so I returned the equipment,but still had to wait from the 4th of April until the 26th when she returned from vacation.. I waited and still didn't receive any money from her, so I emailed her multiple times with no response.. Then i happened to check my bank balance and found out she had deposited the check for the 2-3 days in my account..but the full check she owed me wasn't there.  I had expected a paper check from her, so I didnt check my balance for a while..I just happened to check it. When i emailed her about the money, she didnt even bother to answer me to say she had deposited it, so its a good thing I checked or I'd still be waiting.  I finally called her. since she refuses to answer emails, and she said she would look into what happened with the other check first thing Monday morning...This was last Friday.. today I FINALLY got my money from her.  only more than a full month and 266.00 in bounce fees later!!   So, the good news is she will probably pay you..eventually...but who wants to wait over a month with no check?  I know I had extenuating circumstances because she happened to go on vacation, but she also did payroll early, and there was no way I could have gotten the pedal back to her before she did payroll. She knew she was going to hold both checks and didn't bother to tell me that when I emailed her to tell her I had mailed the pedal back and would be expecting my check as usual on April 14th.. so I got a nice little shock when my DD just didnt show up on the 14th.  Maybe others get their money a little sooner, but still ..who wants to wait for their checks for that long.  Well anyway, I decided to let people know what happened to me, just so they can avoid it happening to them.

8 of your hours in one weekend day.  There's no extra pay for it though. 

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I've been an MT for about 20 years - 7 years with MQ.  I used to do on average about 300+ lines per hour on my primary and made a pretty decent living.  With ASR, I've gone down to an average of about 239 lines per hour.  Plus, they pay us about a penny a line less on ASR after you do a 60-day trial.  I tried quitting the ASR, but if you do that, all you get is the really crappy dictation, so the ASR becomes the lesser of two evils. 

My theory is that, since the ASR system apparently learns as we make corrections, that MQ is going to keeping sending it to us while we teach the system.  Then, when the ASR system has learned all it can and is doing perfect work, they'll ship all the work to India and pay them (the Indian ME's) 2 cents a line to edit it. 

If I were you and I were making a decent living doing regular transcription with a high line rate, I would not consider ASR.  I think the only ones who make any money at the MT's who did not produce huge amounts to begin with!! 

I would NEVER recommend MQ.  They're all about the bottom line and I guarantee, MQ ASR will be going to India -- just give the machine enough time to learn. 

I heard back from a position I applied for.  The person is asking me about what I want in an MTSO & I thought I'd share: 

No micromanagement.  I will work the hours I say I will work and if I’m doing so, leave me alone.

I don’t want to hear about everyone else’s mistakes in a nasty e-mail where you threaten to dock everyone’s pay.  Address the issue with the individual.

No demanding I work overtime & then being unwilling to pay extra.  If you ask me in a civilized manner I will see what I can do to help.

No new and creative ways to rip the MT off.  I don’t care about your VBCs.  I want to be paid for my time and typing – including templates and spaces.

A company which pays on time.

Low ESL, while I can do ESL it doesn’t mean I should have to do so continuously because everyone else has cherry-picked or they just can’t do it – they need the practice, I don’t.  While it’s true I can make money on ESLs because they tend to say the same thing over and over, when they don’t, they are a royal pain in the @ss.

Pay equal to my experience level.

State of the art equipment – No DOS!  No cumbersome software wasting MY time looking up patient demographics.

I think I might prefer ER or clinic, I can make more money with those than with op notes, even though they pay less per line.

A company that DOES send positive e-mails and keeps its MTs up-to-date with feedback from the accounts and abreast of latest terms.

It's really difficult to move from one platform to another at this company.  It's almost impossible, actually.  There must be a lot more to it than we know.  Maybe their profit is somehow connected to all MTs on one platform staying on that platform regardless of whether or not they have work?  I know it sounds really stupid, though.

Since everyone is an employee, and US Labor laws should still apply, I wonder if any of the MTs who lost work on EditScript, who they won't move to Dictaphone, have bothered to file with unemployment for reduction of work.  I think the unemployment office calls this partial unemployment or something like that.

Just don't.  If you think you are bored out of your gourd, treated like a factory worker and unappreciated now while you're doing MT, becoming a QA person is worse.

The QA jobs are production-based in some form also, even the hourly jobs.  You are expected to do XX amount of jobs per hour or per day and be on the system at XX:XX and off at XX:XX.  Believe me.  You'll see the same people sending their work to you to fix or do EVERY. SINGLE. DAY.  It's really a thankless job and at least with MT, you are the master of your own ship, you are responsible for your own work, lines and jobs.  It's just something to think about.

Do they hire only employees or are there IC/SE possibilities as well?

What platform do they use?  Did you get to set your own hours/days?

You said they started you at a decent line rate, was it more than 9 cpl and are you an employee or IC/SE?  I know that the line rate is affected by this.

Thanks.