If this is true that you offshore only for night shift and weekends, then PLEASE

explain to me the statements in your SEC about going to 35% by end of 2009 and the plan to continue to INCREASE the amount you offshore.  How can those be the company's goals if you only offshore nights/weekends when you cannot find US MTs to cover?  I can't make the two mesh in my mind.  I have seen this question asked a few times now with no response.  One of the posts even vanished from the board, which I found quite disturbing in and of itself.  If someone at Transcend would address this, I might feel a bit differently about their offshoring, but when they continue to ignore this question about their own statements, it is very unsettling. 

I also saw a Transcend MT post and say they DO work the night shift and they canNOT make their lines because they see their work vanish around 10 p.m. nightly.  This would suggest that the work is TAKEN AWAY from the U.S. MT and sent to India, when there is a U.S. MT sitting there ready, willing, and able to work the night shift.  If you want the confidence of MDI MTs, then PLEASE give us straight answers about this hugely important issue.

We have also repeatedly asked if we would be able to have SE status, maintain our flexible scheduling, which is imperative for some of us, pay range, line definition, insurance questions, etc., and have received NO information, only vague statements about the foreseeable future, a case-by-case basis, etc.  Surely Transcend knows what their insurance plan entails, what their pay scale is, how they definie a line, whether or not they have any intention of honoring our current pay rates, whether or not they intend to allow us to write our own schedules or work a set shift, or keep SE status. 

I can't for the life of me believe that NONE of these issues were discussed between the two companies before the merger, nor have they now been discussed when the questions were specifically set before them by the MTs and again reportedly brought to Transcend by Carlotta.  And yet we STILL have no more information than before the original conference call, only very vague statements.  So no, this does NOT inspire confidence to stay and give Transcend a chance. 

I can deal with just about anything if I am given the facts and the truth.  It is the mushroom treatment that I simply cannot abide.

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it is still MY time, expected by the company, and I am not getting paid for it regardless.  I don't answer my phone while I am working, never did, never will.  What other profession, while probably punching a clock, do folks work for free?  If I worked in an office doing this, that time would be paid - say 15 minutes a day x 5 days a week at even $10/hour =   $50 a month - and it is more time spent than that to deal with the email thing and the reminders and the changes in specifics and logging in and out of 3 different accounts when primary is out of work.  GRRR. 

I don't change jobs easily either, glad you are happy where you are - but producing 1400 lines of ACCURATE text will end my career soon (and probably yours also) and then what are we all to do?  My goal is not to work more, work harder and longer hours to produce a salary I can live on. 

and you might make some cashews along with those peanuts.  They are also delicious covered in chocolate, but that may require you get a few more lines in. 

Hey, don't be bitter, reconsider!  Some of us have learned a lot of from this board. 

Chillax!  Life is waaaaay too short!  

P/S:  Bubble baths and a glass of wine can also cure this kind of demeanor....  Try it some time.  You might like it.... 

I realize you're only talking about evening into early morning hours here, but there are some things you may want to consider:

If you're not used to staying up late, at first you may find it easier to fall asleep as soon as you get home because you'll be exhausted.  But once your body becomes used to this schedule, I would count on 1-2 hours of unwind time before you fall asleep after getting home.  Been there; done it.  Then add 7 to 8 hours of good, sound rest before your daughter needs you. 

Breaking up your sleep pattern will not be good in the long run because it will take its toll on your health.  Naps are okay for short-term use but you really need deep, undisturbed sleep to function well, stay healthy, and not be irritable all day.  This advice comes from my college Psych class and personal experience over many years.  And as I'm sure you know, a special needs child takes extra care and that in itself draws on your mental and physical resources before you even head off to work. 

If you're someone who can't stay up past 10 or 11 now, your production is going to suffer while you fight sleep.  It's going to take time to try to re-program your body and using stimulants like coffee or caffeine to get you through your shift takes a futher toll on your health and might make it harder to fall asleep once you get home. 

If you think of yourself as a night person you might be able to make this work.  If you're not, I'd think twice.  You can't really change your body's programming.  The best you'd be doing is compromising it.  I really don't think the money is worth the trouble you're headed for if this would not come naturally to you.  If I were you, I'd look for a schedule that works WITH my body's timing so that the whole time is spent producing when I am physically and mentally naturally at my best.  Your increased production during this time could meet or exceed the $17. 

Hope this helps some! 

Thank you for the clarification.  It is apparent that one of two scenarios is happening here.   You are either charging too little of your client, undercutting all competition, or you are keeping too much of the profits for yourself!! 

Since you have direct contact with this client, why not train them to train the horrible, ESL, fast-talking dictator!!

BTW, I work the night shift, so the time I spend here is my own time, as if that is any of your business.

Call blocking instructions are in your phone book.  These vary from company to company.  Check you phone bill and see what numbers they are using (probably more than one line there).  If this fails and they keep calling (imagine how many lines they actually have) then send them a formal letter stating your problem with their phone harrassment and the exact days and hours of their callsand cc it to all their clients.  Maybe they are hurting for transcriptionists and hope you have changed your mind by now or that, gee, now that you're awake you might as well type?   If anything, this should cure you of them forever and everyone who read your post will remember!  I once had a friend (actually a really nice lady) who had a similar problem (although ot with SPi) that went on for a year.  They woke up her kids and husband, her dog, her cat and she looked so bad from lack of uninterrupted sleep.  That  was in the olden days before caller ID and call blocking.  She finally had another friend convince her to hand out THEIR numbers to car salesmen and insurance salesmen, etc.  That was really harsh, but the calls she got soon stopped and it was apparent that because they stopped that all along they were consciously and deliberately calling her.  Another tactic might be to change your phone number.  Good luck.