If there are backup accts then everyone should be trained on them
Posted By: hello?? on 2007-08-07
In Reply to: of course they want you to stay to your schedule! - former MQer now TTer
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Sadly, it is ALL the employees of this one particular account and we have no backup accts.
Apparently, the hospital obviously wants the work first to go to the employees and we get whatever is left, which is slim to none some days. Very frustrating.
Just hate whining and complaining when there are backup accts with plenty
nm
Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any. Once u get stuck on an account you are there til u die unless u happen to be management's favorite. u never hear about any new accounts opening up, new platforms, Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy. Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened. It is same as always, hot air to try to calm people down. the
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that. I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one. I dont play the game anymore. If they dont like it, tough. Let them find someone else. Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
Guess we all can't be put on good accts. Gotta be there at the right time. Both of my accts.
s
Already trained, not by me
Reports were corrected numerous times and sent back.
Have you been trained yet?
They only spent an hour training me on the Dictaphone platform and no training at all on the account notes. They emailed them to me and told me to type away. There is no limit to the amount you can type either. I am a high producer and had to send them all to QA. Transtech is a friendly place to work but I was not impressed with the lack of training. It is definitely for people who must work on their own. I think I got paid for 8 or 10 hours training pay and that was it.
The way I was trained as an MT
First of all, I have to say that Long-Time MTs attitude stinks.
That said, I did not attend a formal training program, but was mentored to become an MT. I was taught that I should know whether a drug is brand or generic and, thus, whether or not it should be capitalized. In addition, I should know correct dosages and what the drugs are used to treat!
With all due respect, I think that if you have to continuously look up the same things over and over, you should find a better system. I was also taught that to have to do so is a waste of time, and we all know that time is money, especially in this business.
Why not get trained on it then you will get a mix
/
Yes they can. If you have to be trained
for your job, i.e., maybe new procedures, software, etc., yes they can if you want to continue to work for them. Even as an IC, you have to meet their requirements to work there.
If the VR program has been trained and you are
little manual transcribing (and you are an experienced MT to start with), you could expect to be at about 2000 to 2500 lines a day in just a couple of months. At 3.75 cpl, that is $75 $93.75 a day.
If you do manual transcription on a good platform and can average 1500 lines a day at 9 cpl, you would earn $135 a day.
You would need to factor in if they pay for headers, footers, spaces and if everything you are getting is VR reports from the more difficult dictators with a lot of editing that would be needed AND how often they run out of work. Sten-Tel has a reputation of giving their MEs the harder dictators and running out of work often, although your mileage may vary.
I'm only trained on 1 account. nm
I actually prefer to be trained
this way rather than getting stuck on the phone endless hours. Would you mind emailing me the name of the company?
Trained, but didn't like software
The staff was very nice, seemed organized in getting equipment out. Was not disclosed full details of shift. You must be on 8 hours, you are logged the whole time. It took the better part of a day to be set up. The next day it took an entire morning to be trained. The trainer did not seem well versed with the software, constantly put on hold to take other calls. Constantly said will call back in 5 minutes and it would be 2 hours. Not paid for demographics that take a lot of time and software was very cumbersone and to me not production friendly. Positives were employee status and the benefits were average. Was told top pay for acute care is 9 cents 65 character line. I decided it was not for me, but someone else may like the software and adhering to a strict schedule. Everyone was friendly.
When I trained/worked for Medware,
more than 2 hours because the trainer like to gab and not necessarily keep on track with the training. So, no guarantee that you will be finished.
trained 2-3 days after contact....sm
I work there now. My training was 2-3 days later. I live in California, they are in Maryland, I did not have a long distance bill . They call you and you have your training watching them teach you on thier computer, the training is short.
I have been there 3 years and only do rad. I was trained well and love my job. sm
The only complaint I have is that 2 accounts I was on went to Powerscribe. I was put on different accounts because I do not like to edit VR, so there was really not a problem. I get a lot of work and love my lead!
MT for many, many years, hired, trained
And you think x is trying to be superior?
I have a question. If what you say is true, that people on here ask legitimate questions and there are no dumb questions, only people too dumb and proud to ask questions, that does not also responses as well? Why is it that x has been relegated to the bottom of the heap of humanity for expressing hers?
SHE'S the one with the attitude? Puh-leeze, go stand stand in front of a mirror and deliver that diatribe to your audience of one.
I trained the voice recog at a company
Was running perfect for a while and then it all went to heck in a handbag. Took more time to transcribe an ASR then for me to retype the entire report especially since all my docs were macro'd. I believe they tried it overseas left the filter on and it got all messed up and I think they will continue until this particular company has all editors and will be making appx 7.50 an hour, that is what an ex-supervisor from there told me. Needless to say I moved on.
Have done QA and trained folks and will tell you, not all experience is industry standard
x
Who did your training? When I worked there, I was trained from someone in India, very hard to
understand what he was saying. Communication is less than ideal as there seems to a language barrier and comprehensive. I used to think NO was a universal language but to them it just means keep asking until the other person is so frustrated they are ready to reach in through the phone lines or IM and tear out your vocal cords LOL. Joking aside. Awful experience. I worked too hard, made too little and the HR person was the worst EVER.. real airhead. 
I'm being trained for QA, and the guy taking me through the training acts like it's rocket sci
I think he's making it out to be harder than it really is. Glad to hear so many actually find it easy.
they have on their site Internationally and Domestic trained MT-s. Don't work for them! Outsour
.
No, but that's my third backup.
nm
Let's just say I'm getting my backup
plan in place. I've been with the Q for 10 years now, and these last few months, things have really been going downhill. I have a gut feeling things are not going to be good for us MTs if and when the Q sells. How long were you there before you left?
I was told by several actual Indiam MTs that they were trained by watching ER episodes and typing SM
as the show was aired. They were rated on their speed, not accuracy! He said that when he did start working, the actual reports were to be edited in the US, so accuracy did not matter. I found this shocking, although the best line rate there at the time was 2-3 cpl. His accounts that he was assigned in India were for many US VA hospitals He has since come to the US and works online for a major company, last time I spoke with him, he was getting 11 cpl. He must have been trained with one of the more complicated episodes of ER...LOL BTW, I did tell him that he should be an entertainment industry MT, he would probably make more money...
Just ask for backup accounts. nm
nm
Not me - have you asked for a backup? (sm)
but I do think the holiday and bad weather has something to do with it. Don't worry. It's a great company. I've been there for a year and have no intentions of going anywhere else.
No problem getting a backup - might have to ask for one.
nm
if you don't have a backup account, then
it may be they think you are limited in the scope of transcription you can do. I do a specialty clinic where I only get about the same number of lines (6-25), but I can do 300 lph with those, so 700 lpd would only take 2-1/2 hours at most.
Why don't you have a backup account to help you meet your line count?
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
Have you asked for backup account? I have
ALWAYS had work. It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time. I'm still getting my lines and often get extra.
Vonage, but also have regular ULD as a backup
I spent about $45 a month for the 2 combined, both residential plans. If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system. I haven't had any problem with Vonage for the 2 months I've been there and using it heavy. I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that. I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.
They have lots of accounts. Ask for a backup. nm
s
Yes, I'd have a backup job..Also, does this company start with a C?? Thanks NM
Quit complaining and ask for a backup (sm)
There are accounts that have a lot of work.
6 accounts with them, no backup, no time.
x
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
I asked for ANOTHER backup. No problem.
nm
My backup account is on Chartscript SM
I love that platform, but the line counter is a little bit slow, and it doesn't always show the correct line count right away. I find that if I give it a couple of minutes and refresh the page, my line count will have caught up and be accurate. I think it's a great platform otherwise.
Sounds like they expect you to backup as QA
Sounds to me like you might be expected to pinch hit for QA on the account as well as MT (but likely with no increase in pay for doing the QA).
I might be wrong, that's just the first impression I get reading it. Someone to do *double duty*.
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half. I just know I am going to mess something up, trying to keep all of these straight. When do you say enough is enough? Is it even acceptable to say enough is enough?
Don't you suppose they realize that - have you asked for a backup? (sm)
I feel like I have sung this song before.
More than 1 backup acct? Able to work more than 8hrs or not? Is OT
s
It's called a troll. Statements without backup. sm
There is a lot of work out there with Keystrokes and others. MQ is losing accounts, and the other MTSOs are getting them. I am sure that they want to see quality and limit volume the first few days. I would if it were my company.
New accounts - I doubt if we will ever run out of work again in our lives!!! Yes can have a backup
nm
Get ready to lose that backup account when there is no work on it....
They are doing more hiring and they always overhire...
I am beginning to think that you need a backup company most of the time anymore
because it seems most places just over hire and run you out of work. I guess you are to be at their beck and call when there is work or no work. Gets a little old and I am looking at working 2 places to cover this problem. Gets old and tiresome being on call for someone to snap their fingers. Of course, you realize they have covered their buttinski.
Can anyone please tell me what companies hire p.r.n. status? Cleary, I'm going to need a backup
plan through all this BEFORE Jan. 1st. Thank you!
Someone crashed 1 of USMLSU's hosting servers, but we have 3 backup sites :)
There are people that definitely feel threatened by this show of solidarity and the discord with reason.
Over the weekend one of the hosting company servers used by the Initiative (donated server space, bandwidth and email services to us) was hit with a SYN flood. The hosting company was rendered helpless for a few hours, because the attackers used lots of different IP addresses, but we have 3 other backup sites because we anticipated something like this.
They are afraid because we are all agreeing on many things that are wrong with our chosen industry. They are afraid because they have mistreated and cheated many of us, and if we are not at each other's throats they are no longer in control of our futures.
I have seen more intelligent, informed posts on this board in the past month than ever in my many years of visiting this site. I have faith in our joined strength and do believe that we are making a difference.
Why else would a server hosting company have only ONE server attacked this weekend - the server that housed one of our 4 sites.
The owners of WebHostPad are livid and bound and determined to prosecute the attackers. We have angered some powers that be to the point that they are willing to destroy a local business to stop us?
Nah. I don't think so.
Talk to your leads or call the main office to see if you can get a backup account...
I have been there for over a year too and have always had plenty of work...
|
