If it is the account that I'm thinking of (and I think it probably is)... SM
Posted By: MissouriMT on 2007-11-14
In Reply to: Diskriter Hospital - wanting to know MT
I worked on that account when it first went live at Diskriter. Here were my problems with it. First of all Diskriter sent me jumping through hoops during the hiring process. They said the hospital required a complete physical and TB test even though we were never going to set foot into the facility. This process took two weeks! The account supervisor/manager had no clue. She wanted us to just shut up and type. We would have conference calls where many of the MTs would repeatedly tell her we needed samples and normals on some of the dictators from the hospital. We would get her canned answer I'll touch base with the hospital and take care of that. She never did. Next conference call, we would bring up the same issues and again got the same canned answer or I'm working on it. I never saw one sample or normal. We would run out of work and because were actually employees of the hospital, we did not have secondary accounts. So you basically just sat around waiting for work with absolutely no compensation for down time. And finally, I was promised a shift differential for 2nd shift of a penny more a line which I never received. When I confronted them, the minimum production quota went up and I was told I needed to be more productive.
I ended up leaving because there was just to much BS to deal with. It's hard to be productive when you are not given the right tools to do the job.
Maybe its changed. Maybe they have a different account coordinator. This was two years ago. So, Good Luck to you!
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- If it is the account that I'm thinking of (and I think it probably is)... SM - MissouriMT
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how is PT account with Keystrokes? Thinking of applying..sm
I have many years of ortho, PT, and PM&R experience. Just curious in regard to KS's PT accounts... the number of dictators you are assigned and length of reports..are primary accounts available?? Thanks for any information.
Keystrokes--Ortho account IC status. Anyone know what the pay is?? Thinking of applying. Thanks
nm
At first I was thinking that you were being unrealistic, not thinking about taxes, benefits, etc. bu
surprised to find that you are not asking the moon. Let me clarify a few things: Rates charged are not as high as 0.25 per line, but no one that has U.S. employees goes as low as 0.115 or they would not be able to pay their bills. A more realistic range is 0.125-0.165, and that top end is hard to find, most falling at 0.14-0.15 per line.
The rates of pay you propose are very reasonable IF the following is true: These are seasoned MTs who do not need a lot of hand-holding, QA or blanks filled in, unless a very difficult/impossible doctor.
How about a scale based on experience and accuracy of 0.09 - 0.105 per line (acute care), and $1.15-$1.30 per report (radiology)?
The VR one is tough as everyone, MTs and MTSOs and facilities are still feeling their way on this. As an MTSO who was an MT, I feel that VR editing is as difficult to do as regular transcription. I don't think that it should be substantially less pay or charged less as the end product is still the same.
Funny thing here? My company already follows that scale. We should work together, not at odds, to reinforce this industry and bring it back to where it should be, right here in the U.S.A. with a decent paycheck.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
That's exactly what I was thinking
 I didn't see anything about 10 cpl for ESL accounts. Thought I was losing it.
Could you tell me why you think this. I was also thinking of looking into them.
:
What I was thinking!
x
Exactly what I was thinking.
nm
I am thinking that..........
I am thinking this is a former disgruntled employee who acts like they are still employed. According to other posts in the past it seems some on here post info as such. Possibly they are trying to stir something up. Search it out on your own to find out fiction or fact and make own judgement.
i was thinking...
if it was a total of 150 reports and they paid the $3 for only the first page of those 150 and the $1.50 the other 149 pages, that would still equal almost $230/day. Did I do that math right?! Sounds good to me!
that's what I was thinking
NM
Thanks.....that is what I was thinking too.
This is for a hospital
That's what I'm thinking and
y
Thinking of doing ASR
I've been an MT for about 20 years - 7 years with MQ. I used to do on average about 300+ lines per hour on my primary and made a pretty decent living. With ASR, I've gone down to an average of about 239 lines per hour. Plus, they pay us about a penny a line less on ASR after you do a 60-day trial. I tried quitting the ASR, but if you do that, all you get is the really crappy dictation, so the ASR becomes the lesser of two evils.
My theory is that, since the ASR system apparently learns as we make corrections, that MQ is going to keeping sending it to us while we teach the system. Then, when the ASR system has learned all it can and is doing perfect work, they'll ship all the work to India and pay them (the Indian ME's) 2 cents a line to edit it.
If I were you and I were making a decent living doing regular transcription with a high line rate, I would not consider ASR. I think the only ones who make any money at the MT's who did not produce huge amounts to begin with!!
I would NEVER recommend MQ. They're all about the bottom line and I guarantee, MQ ASR will be going to India -- just give the machine enough time to learn.
That's what I was just thinking
They sent me an attachment that had a bunch of questions like what version of MS Word do I have, version of windows, etc. They even asked me if I would buy a foot pedal from them for $60! On the top of the attachment, it had my full name and state that I live in. Hopefully I don't hear from them again!
I'm thinking....sm
I have been an MT for 10 yrs. Been on a 5-month break and just recently started hitting the job search more seriously. I've already been off for five months so what's another few weeks (hopefully no longer) when I could just avoid the exasperation of the last couple days and not embark with them at all. Just received an e-mail that they once again cannot locate an attachment I sent them, which I have sent TWICE. This is just too screwed up to even dabble in while I keep looking. They drained me.
that's what I was thinking, too.
nm
Not yet. Thinking about it though
I'm just afraid of change, whether it will be better somewhere else. Things have been okay for me at OSi up until now, but things are changing. Things have gone on the last several months that have really started to take away my enthusiasm for my job there, and now this. There are people there that I really like, and then there's one that has made things not so nice anymore. I've gone places there, so leaving would be a step back in a way, but with what's going on now with the new partners, and with what I know is going on with certain accounts, I just am not comfortable staying here anymore. I think more changes are coming, so I probably should just go now. I just don't know.
Thinking about what I want
I heard back from a position I applied for. The person is asking me about what I want in an MTSO & I thought I'd share:
No micromanagement. I will work the hours I say I will work and if I’m doing so, leave me alone.
I don’t want to hear about everyone else’s mistakes in a nasty e-mail where you threaten to dock everyone’s pay. Address the issue with the individual.
No demanding I work overtime & then being unwilling to pay extra. If you ask me in a civilized manner I will see what I can do to help.
No new and creative ways to rip the MT off. I don’t care about your VBCs. I want to be paid for my time and typing – including templates and spaces.
A company which pays on time.
Low ESL, while I can do ESL it doesn’t mean I should have to do so continuously because everyone else has cherry-picked or they just can’t do it – they need the practice, I don’t. While it’s true I can make money on ESLs because they tend to say the same thing over and over, when they don’t, they are a royal pain in the @ss.
Pay equal to my experience level.
State of the art equipment – No DOS! No cumbersome software wasting MY time looking up patient demographics.
I think I might prefer ER or clinic, I can make more money with those than with op notes, even though they pay less per line.
A company that DOES send positive e-mails and keeps its MTs up-to-date with feedback from the accounts and abreast of latest terms.
Anyone thinking about going IC?
Just wondering if anyone is thinking about it, or is doing so soon?
Exactly what I was thinking....sm
I am so hurt over it and I keep thinking....what am I going to do if this credit check becomes the norm? I will never be able to pay the bills then. Also, I used to be employed by them many years ago and did a fantastic job for them and was sought out by them, tested very well, and then offered a job, did the paperwork, and then apparently kicked to the curb without even letting me know why or the fact that I didn't get the job afterall. It's not the correct way to deal with anybody, good or bad credit! Merry Christmas.
What are they thinking?
Glancing at the job board just irks me. This Denise Workman with SW Transcription offering a whole .06-.08 per line for exp acute ESL work. Pulled up their website out of morbid curiosity to see no where on their site is a physical location, which normally means they not US based. Of course they want US employees for acute work because their .02 per line employees can't hack it yet. Shows on their site they charge .10 to .12 per line to their customers. My feeling is this company is an Indian company disguising itself as an American company. It's either that or these two women running the company are disgraces to the American transcription society. That's my feeling.
Yes, that's what I was thinking too
This is a relative of mine who has told me this story. I knew it didn't sound right. I also had a feeling she wasn't working her schedule, so I wouldn't be surprised if that was it. She seems pretty devastated today about the whole thing, but I'm not sure she should be surprised.
I've been accused of never believing what she tells me, so just wanted other opinions on this. Thanks to all.
That's what I'm thinking
I'm thinking I have the ability to do more work on my own schedule rather than just 8 hours with one. I appreciate your perspective into this as I needed to hear from others that are doing it already that it is the right thing to do or at least plausible.
I was thinking that also...sm
I'm trying not to worry so much like I did at first. I've only been doing radiology for 6 years and it's my favorite so I hope I can do this. Right now, I'm just glad I got the position. Thank you for the assurance.
I was just thinking that before. An old saying my mom
would tell me, you catch more flies with honey than with vinegar. Funny how as we get older these cliches seem to make more sense to us!
I was just thinking that... a lot of it has to do with me
because as I have aged, I have had a lot on my mind, and also having a family with more responsibility took some part of my brain power. When I was single and up to about middle age the sky and energy and time I had to work was the limit. So was spending money on me, me, me. But now that I have gotten older, I have slowed not only because of age, but because of other things taking up my brain waves. On the plus side, my quality is much better so I provide better service to the patient. It is hard to come to the conclusion that sometimes we make less if we are slowing, but at least I still earn a decent living and know that I am providing good quality care to the patient. That must account for something, but does not necessarily pay the bills.
Thats exactly what I was thinking
what is in store for us now....I hate the unknown.
Thinking
It's really difficult to move from one platform to another at this company. It's almost impossible, actually. There must be a lot more to it than we know. Maybe their profit is somehow connected to all MTs on one platform staying on that platform regardless of whether or not they have work? I know it sounds really stupid, though.
Since everyone is an employee, and US Labor laws should still apply, I wonder if any of the MTs who lost work on EditScript, who they won't move to Dictaphone, have bothered to file with unemployment for reduction of work. I think the unemployment office calls this partial unemployment or something like that.
Anyone thinking of going to QA, this is for you SM
Just don't. If you think you are bored out of your gourd, treated like a factory worker and unappreciated now while you're doing MT, becoming a QA person is worse.
The QA jobs are production-based in some form also, even the hourly jobs. You are expected to do XX amount of jobs per hour or per day and be on the system at XX:XX and off at XX:XX. Believe me. You'll see the same people sending their work to you to fix or do EVERY. SINGLE. DAY. It's really a thankless job and at least with MT, you are the master of your own ship, you are responsible for your own work, lines and jobs. It's just something to think about.
I have also been thinking about them --
Do they hire only employees or are there IC/SE possibilities as well?
What platform do they use? Did you get to set your own hours/days?
You said they started you at a decent line rate, was it more than 9 cpl and are you an employee or IC/SE? I know that the line rate is affected by this.
Thanks.
That's what I'm thinking.
Too much Fox news coming from that posting.
That's exactly what I was thinking...
It seems that they want someone with a certain level of quality, someone who can jump right in and get started. Is it fair to want someone to adapt so quickly? Maybe not. But they have the right to assess an employee's skills and decide whether it is a good fit or not. What might be difficult for some, may be easy for another.
seriously thinking about
I think I can make it work if I stay but I don't know if I want to - employee status and all. I think I will probably send out some resumes and see what happens to help me make a better decision on whether or not it is worth staying.
I could and I would but thinking about sm
it, I don't know you and I better not right now. I will tell you they are in Atlanta GA
That is what I was thinking! sm
I'm glad I didn't type all 21 charts! Thank you so much for taking the time to tell me this. I'm getting very frazzled with the testing, resumes, emails, cover letters. I haven't really had any definite possibilities, either. This is so frustrating! Thanks for taking the time to share your experience.
That's what I was thinking...nm
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That is exactly where I am at with my NO life. Thinking about what to do now.
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If you are thinking of working for OSI
Unprofessional and unqualified is right.
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