If it involves Earthlink I'd think twice.

I have Earthlink and tried to use their TruVoice service, though Vonage wasn't involved to my knowledge.  I never could get their equipment to work, spent hours on the phone with India.  Couldn't get calls from U.S. tech.  I was so frustrated I just told them to send me a label to mail the equipment back.  Sent it back within a week of initiating service.  Three weeks later they billed me for equipment and I have yet to get a refund despite them saying they would.

Overall I have no problem with Earthlink as an ISP provider, but all customer service/tech support is in India and extremely frustrating to deal with. 

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tried to get service through them but it wouldn't work.  Their service also goes through your computer, whereas digital phone doesn't, so if you have anything happen to slow down your internet speed it will effect your phone.

I spent 3 days talking with people in India to resolve my issue and what a major headache.  All I should have had to do was plug in 2 plugs and it should have worked but it didn't. 

I went with my cable internet provider and they actually have someone come to your house and set everything up.  So much nicer than having to deal with offshore customer service.  My ISP is Earthlink, although Time-Warner actually provides the service.