If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
Posted By: KSMT3 on 2007-07-05
In Reply to: I heard it was called APEX, - and that it is hard to make decent line counts.
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
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steer clear of this company
Terrible company, they say they are Christians, but they have not paid me in 5 months. They have been bouncing check after check!!! They are blaming everyone but themselves. I even got told I was doing an excellent job, so it was not ME or my fault at all. Beware of this company if you are considering a job. I only hung in that long cuz I was working like 2 hours a day and really liked my doctor who did the dictating. It was easy, but NO PAY. Still trying to get my final amount which is near $2,000. 
I used Apex with another company and it was awful. I'd do a full page of transcription and it'
out to be like 30 lines. There is no way. I quit after 2 days. I felt like the reports were easy but I was not working all day for $6 an hour.
Yep, it's crystal clear now. I knew nothing of your company
before this post, and now I know that you're extremely unprofessional. Nice job.
And love will steer the sun!
Anger eats at a person and does not solve anything. You must be a joy to work with. sm
I also work for Keystrokes and based on a company-wide email that went out last night from the CEO, the OP will get some resolution. I personally love working there and that email just adds to my job satisfaction. I have made suggestions in the past that have sparked some changes, unlike the other big national I spent many years with. I like being heard, or at least listened to, and I feel that the owners and managers of Keystrokes really do have the best interest of the transcriptionists in mind.
Before I get blasted for this post, let me add that this is my personal experience and personal opinion. I know that not everyone has the same experience at every company and wish you all happiness in the company or companies that you work for.
They use DocQScribe software, like MQ, that a lot of us say eats your lines and gives a lousy line
s
Reports for any individual company. nm
Looking for a reputable company, preferably to do op reports..sm
I am currently with a company with whom I have been happy for the last few years but things seem to be changing. My account has been overstaffed and I have spent the last 45 minutes trying to dial in to my account but all lines are busy. Starting out the day with this level of frustration is not healthy and for this reason along with others I may need to make a change. Can anyone give me any ideas of stable companies with plenty of work and good pay that do not require weekend work? I have 30 years acute care experience and prefer op notes but am open to clinic work too. I try to do 1800-2000 lines a day, care about my work product and am a very reliable employee. I simply need to make some steady money! Thanks for any help or advice offered.
Demo screens
For starters, there is way too much information you have to put into the demographics field, which slows you down considerably. Another thing is over 25 pages worth of account specifics that are you HAVE to memorize all while having to learn another account, which has over 16 pages of account specifics to memorize. A lot of the things you have to put in the demo screen could be taken care of on the other side. Such as having to put allegies in comment sections in the demo screen that is already put in the actual document. Just a bunch of truly nitpicky things that will drive you mad! I hope this helped.
Platform I was on had to flip thru many screens for
q
Exactly...too much flipping back and forth through screens, schedules, faxes....
and for what? A 10-line note about somebodies out of control diabetes or hypertension. It takes longer to fill in the DI screen than to type the note. I stayed for about 9 months because of the easy dictators, but found it was dulling my acute care skills so I left. I asked to change accounts, the answer was, no. I am MUCH happier where I am now.
I didn't try again, but once you got a few screens in, it asked for a $25 fee to your charge card
s
Platform bad, toggling between multiple screens, never got feedback
p
Had to toggle between many screens, no support or qa to speak ofl they dock $10 per document
;p
They can't afford to bother you. You are too busy toggling between numerous screens in
l
I much prefer Bayscribe. No messing around with multiple screens, doc lookup right there, etc.
It's very convenient to use. ExText seemed much bulkier and much slower to me.
where they 35 comparable reports - or 35 short and 35 long reports? nm
x
Typing ER reports and radiologogy reports
are completely different with regards to pay. For typing regular reports, that is a very fine line rate. For typing radiology reports, it would be horrid.
apex = horrible
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Apex/Rad editor
Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp? Seems low to me. Anybody know anything about Apex Radiology?
Transolutions Apex
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.
APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
The Apex Transolutions uses
is a proprietary system developed in house.
APEX PLATFORM
Can anyone provide me with insight on how to make good line counts on this platform. I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position. If I can't get any better, I will be quitting. Thanks for your input.
Used to be Apex or something. Bad program!!!!
It's still Apex and it still stinks sm
I'm hoping to leave there this week. It is Apex and it really is the pits. There is nothing MT friendly about it. I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &
you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11). It makes your whole computer slow, as well. I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work.
he owner is nice. The office folks are nice. QA can be a little crochety. The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff. Also having to constantly clear your file cache and the Apex POS being constantly down. Junk!
If you quit, remember to update your Java & your computer will be normal again.
Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
nm
Apex is proprietary thought sm
How were you on it at another company?
..this if you currently work there? How is the Apex software to use? nm
s
Transolutions Apex platform
I was just wondering if any Transolutions people here use Apex? My account is moving over next week, and I have heard only a little feedback here and there. Any opinions from users of this platform would be appreciated. Thanks!
Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like? Is it a good platform? Can you be productive on it? You can email me privately if you'd like. Thanks very much.
I believe Apex is a proprietary software used only by
Transolutions. Unless there is some other platform by the name of Apex
Worked on Apex, horrible..
As far as I know Transolutions is the only one that uses it. Worst platform I ever worked on. It is very difficult to get a good line count so you aren't the only one. Lots of other gliches with them also, quit after 2 weeks, making twice with another MTSO. Good luck!
Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.
The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.
The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.
The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.
The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.
There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Is Apex the name of the hospital account that
you are assigned to? It doesn't sound familiar to me. They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced. I'm glad your happy though.
Anyone using the Apex software with Transolutions yet? Wondering
s
Apex platform leaves a lot to be desired
I couldn't make any lines on it. Feel free to email me if you want more details. They do seem to be nice people.
Be wary of their platform. If it's Apex, I'd run. No money to be made there.
I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.
The platform used to be Apex. The worst thing I have EVER worked on.
I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...
Is Apex an internet word-based platform? Havent heard of it...
x
It is clear now. Thank you...sm
I felt silly asking the question, but you all have answered it clearly to where I understand and I do appreciate that greatly! Thanks so much!
Just to be clear....DRC is (sm)
Digital Records Corporation in Santa Clara, CA, right? I think the website I found for them was relyondrc.com
Now that we are clear on KS
I, for one, would really like to hear who else refuses to offshore work.
maybe I was not too clear.
I did not want to talk about work on FB, but to know some people with the same company. See where you live, what you're interested in...If i had specific questions, like when we were having audio problems or something, I could directly msg a fb coworker and see if they figured out anything. Other than that, about all I would say are generalities like how I'm working today or such. I'm not going to be less than professional with any forum. I just like the idea of knowing some MDI people. Shoot, if the liaisons were interested, I'd invite them! In fact, I actually searched to see if they were on FB. Its just kinda fun to feel connected.
let me be clear
In case you did not read my other posts and I was clear...
This company hounds us to work overtime and refuses to pay us overtime..breaking the law.
During the slow time, this company expects us to sit at our computer for our entire shift waiting for work to come in the cue and we do not even earn minimum wage while we are doing this...again breaking the law, which is why people call him and complain they have no money to pay their light bill.
We are expected to get 1200 lines a day. The 800 lines a day is a minimum if an emergency happens, and then you are still expected to get at least 12000 lines in by the end of the pay period.
This particular e-mail is offense to me, because the only times we have been behind on TAT is through no fault of any MT. In May, the owner took on 50 or so new docs and did not hire people to do the work. We were sent numerous e-mails telling us that the owner was not happy because he had to pay a fine for each late document. How was this our fault? Now, we are behind because this company did an upgrade and we COULD NOT WORK. This owner is NOT giving cash advances..lol. He refuses to even pay us what we earn in overtime and the slow time!
I WANT TO MAKE THIS CLEAR. (SM)
Do NOT post identifying information. Even initials and stop with the ridiculous sly tactics some have resorted to in order to give out initials.
I am watching this thread closely.
You'd probably be lucky to clear $12K - sm
so if really want to MT at home, do the schooling, get a PT job and work at night until you can in make $1K a month. See how long you have to work in a day to do that. IF it is 4 hours a day 5 days a week, great, but if you are working say 6 hours at night, then you will need to work at it. I doubt you want to work at home but work 18 hours a day to make your $25K a year at first.
NO, they cannot. I have been abundantly clear about this in the
past and for some reason the message doesn't seem to be getting through.
So, I will again post in hopes that all will fully understand.
The only way anyone would know anything about your posts is if a company subpoenas us for the information and to date that has never happened. When you post and you enter your email address, no one knows what your email address is. They can email you, but the only way they would know your email address is if you reply back to them. IP addresses are not revealed in any manner on this site. Now, I will say that if you make a post and your supervisor can recognize your syntax, then he/she can certainly make an educated guess, but it didn't come from anyone at MTStars.
So, with that said, if anyone has issue or questions about this, you need to bring it directly to me and not post assumptions on this website. We have been in operation since 2001, offering this site for free, not to mention along with a lot of freebies given over the years, and low cost softwares available that no other MT site remotely thinks of offering. I have helped a number of people over the years through charitable events, gift giveaways, mediating between the MT and MTSO regarding unpaid wages and the list goes on. At this point, I am offended and fed up with the trash that gets posted on this website when it costs the poster absolutely nothing to participate, including unfounded assumptions such as the one made above. As I post this, I must also say that if visitors of MTStars cannot post in a kind manner, don't post here. Go somewhere else, as the mood of this site is to promote a friendly, harmonious atmosphere.
Sheri
President
MTStars
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