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I worked out of the Monrovia office

Posted By: yola on 2009-08-27
In Reply to: Nice thought, I am sure they has considered this & not concerned much sm - .

and was a victim of all the shenanigans. The suits think they can, well, you know, on the MTs. Yep, yep, yep.


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MQ Monrovia office sm
With all the MQ horror stories I see on this board, the Monrovia office MTs always seem happy.  I don't understand.  It's the same company, so why such a difference?  Don't all offices all have to adhere to the same company guidelines? It almost sounds like each MQ office is a completely different company.  If I apply for a position at MQ, what factors determine which office I'll be assigned to?  Or is it just pot luck?  I don't get it. 
YOG was sold to Medquist and became their Monrovia office. nm
nm
I worked for Monrovia (poster below who got screwed)
Don't know anything about Santa Ana, but stay away from Monrovia.
If it merged with Monrovia you are in luck. Monrovia is great. (sm)
I am an SE there for many years now. They want a schedule and you are supposed to be pretty solid with it in order to qualify for bonuses. If something major comes up (storms, computer problems, schedule conflict, etc.) I just call and they are great.


I worked in an orthopedic office
not that long ago that used Dictaphone and our servers would go down quite a bit. It seemed like at least once a week. So I think it's a Dictaphone problem. As far as the work load, I'm getting pretty disgusted. This is going on at least 3-4 weeks of low to no work. My first thought would be an overhire, but they are still hiring for new accounts - why don't they give some of those new accounts to the MTs that already work there who are out of work. Doesn't make sense to me. I've asked for backup accounts, and keep getting the answer that the work is low everywhere. Starting to worry.
I worked for them also and the greatest office staff. .. nm
x
I worked for them about 2 years ago...didn't have to go to the office
to train though, did it at home. At the time they paid by the character...some off the wall formula to get the actual pay, but worked out to around 8 cpl so they said. QA sucked at their job, just didn't have the knowledge I guess. And management...you just don't want to work there!
they are NOT Indian owned - I worked for them in the office
I said they offshore. But THEY ARE NOT Indian owners. They are American owners deep into scientology and the whole L Ron Hubbard thing - not that that makes a difference, but just thought I would throw that in there.
True, but if you worked in an office you could still do all those things
and get paid a decent hourly wage for 8 hours ;) See? I am shocked by many recent posts of MTs stating they type 150 or 175 lph, and at what, 8 or 9 cpl? That's like $12-16 an hour when years ago many of us made $25-30 an hour on average. I am fortunate to still be paid that well but I know it's not the norm. I just don't understand when or why this became acceptable, and just because you can work at home??? and/or can you actually live on those wages in some states???
Wow. I worked for Medifax 15 years go. My office
nm
friend of mine worked in their office in Annapolis - sm
Two of her checks bounced. Owner flies off to India every other week to check on offices in India. His sales force is US, but 90% of work goes to India. Apparently the owner takes care of the India people and sales force first and foremost before he takes care of the US MTs and editors. This was a year ago - I don't know if things have changed/
Once worked for a group of surgeons, 12 different specialities in their office. (nm)
x
Monrovia
These are questions you should be asking your supervisor, in fact, should have clarified at the time you were hired, in writing, not strangers on a message board.
former YOG too, Monrovia.
Carole did pay 10 and that was 1999. I was there 1999 until 2005, MQ line counting came to light 2004, when I SAW for myself, they were still doing it, I QUIT and told them what I found. Remember that blurp that would come up at the top of screen about infants and children description (I forget how it went) but it was about 7-8 lines. It did not show up when printed out. The clients were still being charged for it.

I think Carole she just got weary and wanted to rest and I do believe she did struggle about what the outcome would be for the MTs., I recall reading on chat boards, her posts. She just had everything sewn up when she announced, desk cleaned out etc and probably emails the announcement from home. That was it, done. I think she did worry about us a bit. All things come to an end, she prob. was just pooped.
I'm very happy at Monrovia MQ! nm
nm
MQ Monrovia gets my vote, too nm

MQ Santa Ana/Monrovia?
Anyone an SE with Santa Ana/Monrovia MQ?
I work for Monrovia MQ sm
They're not bad at all. I always have work, my coordinator never bothers me, workflow is super nice, I wouldn't work anywhere else! Monrovia Rocks!
A lot of people from Monrovia MQ are there. nm
nm
Does MQ in Monrovia pay for spaces - do you have this ans in writing?
?
Monrovia meets all my needs and expectations.
.
And so did Carole C. who owned YOG in Monrovia...
until she made the sudden announcement that she had sold!
I work as SE out of Monrovia - never heard of Sana Ana though.
.
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
Just curious, is the MQ Nashville office the old Lanier office? nm
nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
Closed FW office, Indianapolis office too. nm
xx
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
It worked! Latest suggestion from DJ's email worked. nm
nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40.  I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed.  However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws.  I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary.  Several of the companies I thought were golden seem to have gotten a bit tarnished lately … sad. 
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Which office?
/
been through three office changes in the last 10

Went from 7 cents a line to now 9.5 cpl, on this current account going on three years, the one before that, five years, and the one before that two.  My opinion, i'm a good MT and they treat me as such.  Do you work your schedule?  Do you do PLUS lines while maintaining quality?  Are you up their butt constantly asking for raises?  Take tons of time off?  They are weeding out the awful MTs by starving them of work!!! 


Which office is this.
:
Are you an MT in the office currently
I do not know which office you are from; if you are hearing rumblings,it is probably true. Many offices are closing and I do not know why. I was told my office was closing because there was no need for it?? It closed this September. Is your office being transferred to another region?

I am sure you will keep your position but at what cost I do not know. I am still waiting for the PACKET to come and I am nervous about that myself.

You are not alone. We are all feeling this re-structuring and in my opinion things do not look good.

Try not to let it get to you too much. MQ is not worth it.
I have been upset for 3 months now and will be making a big decision on what to do in the next few weeks.

Hope things work out for you.
what office are you with? nm
;
I sent one to the office, too. nm
x
TT office help
I have had plenty of work too. I guess it depends what accounts you are on. As far as office help, I always get a prompt response to any question or need I have. Why would it matter how much office work they have?
TT office help
I mean why would it matter how much office help they have, duh!
They also have an office in ....sm
southwestern Indiana, but when you call that office you speak to an Indian male. Go figure.
THAT MQ office does sound bad!
Keep in mind, they are not all the same.  In 7 years of working for them, I've never had an experience remotely like that.  My immediate supervisor will respond to my emails within the hour and my regional manager will respond at least the same day, usually within a couple of hours.  I have never not received a pay check on time.  I don't doubt she is telling the truth, but she got a bad apple.  Doesn't mean they're all that way!
MQ Dallas Office
Actually, the work is not difficult.  I'm one of the highest leveled MT's at Spheris (back again) and when I was with MQ I started off on one of the most difficult accounts in the SW region.  I found it actually to be very easy.  But, to each their own.  Its just my opinion.  Being an IC person, you may not have as much to say about all the communication (or should I say lack there of) from that office.  You hardly ever get updates (especially if you are use to seeing them) and in order to find out if there is OT available, it's like pulling teeth to find out.  Payroll in that office is horrendous.  You email for a question regarding Payroll and it will take them a good 2 weeks to answer.  You call and you almost always get the voicemail, which also takes them 2 weeks to get back to you.  You leave a message with someone and they always says they'll get right back to you, but low and behold they never do!!  The supers aren't that bad, but the higher ups are the problem down there!   I heard a few of the other region were wonderful to work for, just wish I had been given one of those regions to work in and I might have been a pretty happy camper!!   Good luck and hope all goes well for you.
Me too .. it is with the SW/Dallas office ?? NM
..
Warminster PA MQ office sm
Can anyone tell me anything about this office? I am still debating on whether to turn in paperwork or not.
Cannot recommend this office at all!
I have been there for a long time, and it just gets worse. They have lost so many accounts that I seem to constantly be learning something new, and I do acute care, any specialty. No money to be made this way. In addition, the office personnel have changed so much that I don't even know who to call with certain matters. It is beyond frustrating!

The only high point has been the excellent computer room staff, but I figure they will probably all be let go in favor of calling 1-800-DICTATE or whatever.

If you have other options, I suggest exercising them! I can E-mail you if you need more info.
Ohio MQ office
Welcome aboard.  I've been with them for 10 yrs, now on DocQscribe, love it, never ever out of work...we need the help desperately
What can you tell me about the Warminster MQ office?
The good, the bad, and the ugly are all appreciated. Thank you very much.

C.C.
Which office do you work out of.
:
What office were you hired at?
Just curious... is this the new pay plan?