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I worked for them PT briefly -- nice people but sound quality was awful. sm

Posted By: LTMT on 2008-08-29
In Reply to: Any beefs about First Choice Medical? - Contemplating

That was a long time ago, though, and things could have changed.  If I remember, they paid decent wages.


Good luck. 




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I worked there part-time briefly. People are very nice to deal with, sm
and pay was okay.  You had to wait 90 days to get direct deposit, and until then checks were mailed, which is a bit of pain, but they were always on time.  I didn't care that much for my account, but the leader was always quite helpful.  They must be a bit disorganized, though, as I still get messages from the help desk to help out, and I have been gone at least 3 months!  And the help desk is apparently in India, if that makes any difference to you. 
This ex-DSGer agrees, especially with the sound quality and that awful DocQScribe..nm
s
DSG2 accounts are awful..dictators and sound quality.

Softscript! Horrible sound quality, awful dictators, bad management, and late paychecks...nm
nm
I only worked there briefly, but great people, and pay always on time. sm

They do have a thing where you have to get a paper check for the first 90 days, then you can have direct deposit.   The account that I was on used ExText.


Hope this helps.  Good luck. 


When I worked there sound quality was horrible and no one ever answered my emails..sm
Really the only good thing I have to say about them is their platform was great - DocQscribe.  I had no problem getting good lines.  But managment was rude, sound quality was awful on all 3 accounts I worked on, and they don't answer emails.
Worked for them, nice people, low pay. nm
nm
I worked for them for a few weeks. Very nice people (sm)
I just could not make their minimum and found platform to be cumbersome - but it may have just been me.
Second the motion.. Nice people.. Best company I have worked for.
They really care about their employees and it shows..
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?


My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.


All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.


Good Luck!


MT Manners


I disagree. The pay is awful, the quality is
awful, and the potential for lawsuits is high. The only purpose is to make higher profits for MTSOs. Fortunately, not all companies are that greedy.
Switched once, all together 6-7 accounts, awful quality
QA could not have been nicer, could usually fill my blanks, but when you can't get a handle on a dictation from the first sentence and it's all downhill from there, I didn't want my initials on those reports. I emphasize all the positives I stated about the company. If someone wants a real challenge with every report, and expects it to take a while before comfortable with the dictators, it could be a nice home. I just could not make enough to pay my bills.
I worked there briefly. sm

I wasn't that crazy about their platform -- seemed slow and rather klunky, but maybe I just did not stay long enough to give it a chance.  Pay was a bit low, I thought (9 cpl), but it was always paid ontime and with direct deposit.  The people there are absolutely GREAT to work with, in my opinion.  You could definitely do worse.  (I was only working part-time and took a better paying job, in case you're wondering why I would leave if it was so great.)



Good luck!


May I ask why you only worked there briefly?
Was considering an offer from them.
I worked for p.r.n. briefly....sm
Nice people, husband and wife, but I found their word flagging/log keeping/bill payment methods to be extremely tedious and time consuming. This was a couple of years ago, so maybe they've changed things since.
Not sure if I can be of help, because I only worked for MQ briefly sm
and that was only part-time a long time ago, so I cannot really compare the two. The first week I trained for my PT position at MQ, though, I ran out of work 3 times -- that was enough for me!

I cannot say that Transtech is a good fit for everyone -- I doubt any company can say that -- but they have been great to me. The benefits are good and getting better as they grow, it seems. The pay is about average nowadays, I guess (admittedly, I always think it should be more), but the incentive plan is nice, and it is easy to achieve. I have plenty of work, which is a major plus for me. The few times I ran out on my primary, I have a secondary account as backup. The people in management are friendly and supportive, and genuinely care about the employees. That is not a necessity, I suppose, but it certainly is a nice plus for me. After over 30 years as an MT, I hope I have found a place I can call home and stay.

Good luck to you as you try to make choices and find the place that's right for you.
I worked for them briefly....sm
Because I have limitations due to health problems, I just could not handle the very high number of ESLs.....it was too stressful for me, but there was always work in the account that I was placed on, just couldn't handle the stress.
I worked there briefly

Super nice people.  QA was really nice and helpful.  The account I was on was a big group of long term care hospitals. I worked in the evenings, so I had a lot of facilities feeding in to me. They do that to make sure that the people who work in the evenings don't have to worry about running out of work.   That part made it difficult, though, because I rarely had the same dictator twice.  Heavy ESL, at least on the account I was on.  You spell everything out - everything.  Even normal abbreviations like PEG and PICC.


They are all about the BOS.  That's probably what I had the hardest time with.  I want things to be right just as much as the next person, but it got to the point where I was stressing so much about stylistic issues that I was making content errors.


It was a fairly new type of work for me, so I had to look up a lot of bacterias and pulmonary phrases that I didn't know before, which slowed me down initially.


It wasn't a good fit for me, but someone with more experience than I've got would probably do well there. The platform is something they call IType (I think) which wasn't any better or worse than any of the other couple of platforms I've worked on.


 


I worked there briefly
From what I understand, and if anyone knows different PLEASE correct this post, Landmark does all overflow work for various facilities. I'm assuming the account itself moved the work to India rather than Landmark offshoring it.

Again, if I'm incorrect about LM only handling overflow work, please let me know. Not trying to stir the pot or bad mouth the company at all, just not positive.


Voice files that was sent to me were of totally awful quality!! sm
Would not touch it with a 10 foot pole and I have lots of years of experience.
I worked there briefly PT about 9 months ago. sm

I did clinic work, for which I was paid 7-1/2 cpl (you get 1 cent more for acute care, I think), which was extrmely low for IC work, but the work was easy, and I liked that they paid every week.   The wav files are downloaded from an FTP site along with the appt list for the doc you are assigned, then your finished work is  uploaded to the FTP site.  There was no special platform, just Word.   I don't know about how the hospital side was done.  The people there are great, and the QA people are friendly and helpful.  The pay was always on time, direct deposit. 


Hope this helps!  


I worked for Transolutions briefly for about
their cpl, insurance and incentives were decent but they ALWAYS OVERHIRE and then your stuck with nothing to do.  There are much better companies out there.  Are they looking again?  I don't see the posting on this website.
I worked briefly for a temp agency.
They actually sent me out on a hospital job where I was paid hourly so that is the only experience I have. It was not production based or anything. They just needed some extra help getting caught up. It was mostly H&Ps and operative notes. The hourly rate was not bad...really not that much less than what I was making at home and they ended up offering me a full-time job as an employee, but I wanted to stay home work because of kids..
Worked for her briefly, that not paying for lines.sm
that sucks!!!! you make NO money that way.  But when I did work for this place, i never had a pay issue problem, just could not stand not getting paid for spaces.
I only worked there briefly, and I was part-time, but the pay was so-so, sm
and you had to work there 90 days before you could have direct deposit.  However, the paper checks were always on time.  The lead on my account was great, as was everyone I dealt with.  The platform used was ExText, although I do not know if they use that for all accounts.  The help desk is apparently in India or somewhere, and communication must not be so great as I have been gone for several months and I still get calls to help out on one of the accounts.  Good luck!
I worked for TransTech briefly and it's not them. But I've never read that about
xx
I worked for them briefly on a part-time basis. sm

The people are absolutely GREAT, and the account I had was not difficult.  I thought their platform was a bit cumbersome and I could not import my abbreviations into their expander, so my line count took a hit.   They paid better than some, though, at 9-1/2 cpl.


 


Good luck.


I worked for them briefly, and (apparently amazingly) did get paid. sm

BUT, it is not worth the time.  The work was easy -- clinic work -- and I was already famliar with Bayscribe, so I thought maybe it would justify taking a lower rate of pay (8-1/2 cpl, I think) as the ease of the work would result in more lines.  WRONG ... Their method of line counting hurts you tremendously.  They do not pay for spaces, and then add in 10%.  At MDI, I average 300-350 lines per hour doing acute care.  With eTranz's method of line counting, I only did 250 lines with my fingers flying!  SO ........ WAY less pay, much fewer lines ... didn't make sense to jump ship for that. 


And, I must say, I found their QA person to be very snippy/snotty.  Any questions I had were usually met with some kind of sarcastic reply.  No one needs that. 


If I had seen all of the warnings about no pay, I would not have even considered the position in the first place.  Sometimes I suffer from the is the grass greener somewhere else syndrome, but I never leave because fact is, it isn't (for me, that is).


Good luck in your job search.  :-)


Who did they outsource too? Seems like I briefly worked for a company that did ER for a hospital in
either Wyoming or Montana. I cant remember.
I worked briefly (emphasis on brief) for a company once who gave in-house sm

employees more benefits than the people at home, stating that working at home was a benefit in and of itself, and, unfortunately, those needing to work at home because of family or other reasons apparently bought into it.  And yes, somewhere along the way, a lot of people have seen medical transcription at home as a bunch of mommies sitting in their jammies, bouncing babies on their knees.  Not that there is anything wrong with it, but I think that is sometimes why they feel free to pay low wages, give little or no benefits, etc.  They view it as mommy making pin money or whatever.  For most of us, obviously, that is not the case.  The women I know who work at home and have children are every bit as professional as someone you'd find in an office.


I pointed out to this company that by working at home instead of in their office, I saved them the money for office space and the need to provide equipment, office furniture, resource materials, etc., and I didn't understand how that added up to me getting LESS benefits than those in-house.  Needless to say, I did not stay long.


I do not have children.  I work at home simply because I can make more money beign paid by the line than being paid by the hour, which is what is offered for in-house positions where I live.  When my mom began having health problems a few years ago, it was a blessing as I was able to flex my time and be there for her when she needed me, so I fully understand how much moms appreciate having the flexibility to be there for their families.  It is sad in general how much the pay scale and benefits have gone down for the profession over the years.  I made more 15 years ago than I make today, but then again there was not the competition from overseas, voice recognition, etc. back then.  I guess everything changes and all we can do is try to adapt.


As I am writing this, I realize I probably got way off topic.  Guess I should get ready for my shift and burn off some of this energy.   Hope everyone has a happy productive day.  Remember, we're all on the same side.



Have to punch a clock at Webmedx too. I even worked briefly for a place sm

that had a little popup window come up when you had been gone too long and you had to fill in the reason why you were gone.  A little bit too Big Brother for me. 


If a company does not make overtime mandatory, and I simply want to make some extra money and get some more lines in, I ought to be able to do so without the company being forced to pay me time and a half.  Sometimes we shoot ourselves in the foot demanding this and demanding that, and soon we end up with less than we had before ....but that is just my opinion.


Sound quality
The sound is great. That has been resolved and it was not the system but the phone lines from the facilities. No need for technical support, but I have never had any problems reaching someone and had an immediate response.
Sound quality
I was wondering about the sound quality.  Have you found it to be pretty good?  TIA!
Sound quality
Never had a problem either. Everybody perceives things differently. Best thing to do is check them out for yourself.
DSG sound quality
Is anyone else getting tired of the horrible sound quality with this company???  If it's not some nightmare ESL dictator, then it's a doc with the microphone pushed up to his lips so hard that it's nothing but static or slurring his words so badly that it sounds like he's half drunk!!!  Aggghhh!!!  Just had to vent. 
sound quality
I'll bet you are using Transcriptionist headphones. Lousy sound quality always. Got myself some cheap stero headphones from Big Lots and only have to change to my Aiwa sound cancelling headphones on rare occasions. The worst cheap stereo headphones are better quality than anything that goes in your ears, stethoscope headphones are the very worst.
DSG sound quality . . .
I always thought the same thing when I worked there years back, but management made me feel like it was all me . . . that it was impossible to have a difference from account to account or day to day. Sounds like same thing, different day.
They used to be McCoy Business Services. I worked briefly for them when I lived in Louisville. SM

I don't remember anything specifically negative about them.  Just that the pay was kind of low and I didn't stay long because of that.  The work was okay.  Mostly local accounts from the Louisville area.


Sorry, the older I get, the shorter my memory.  I can barely remember yesterday! 


I worked part-time for them VERY briefly. GEMMS system is cumbersome sm

and difficult and slow to work with, I thought.  I love cardiology, but this was not a good experience.  Perhaps others have had more positive expeiences with the company. 


If you like cardiology, you might try Cardioscribes.  I think they are a great company and the system is easy to use.



Good luck!


 



P.S. - Sound Quality Sucks!!
I, too, found that the quality of their sound files were awful!! and that's being nice!!  They all sound like they are talking with the phone down their shirt, in their mouth, etc., and that's every account!!  I don't know what kind of filters, if they use any, that they use, but they need better sound quality to get quality reports!!
Yes, the sound quality is definitely the platform.

Over the past few months they have had post after post on their own company board regarding the bad sound quality and all the problems the VR software has been having.  They rolled out this platform WAY before it was ready and expect the MLSs to just deal with the problems while they "work" on them.  These same problems have been going on for months.  So yes, while we agreed to terms on PTO, we only earn so much PTO per pay period, which is not even close to the amount of time lost due to the technical problems.  It is one thing to accept employment and realize that the company doesn't pay for downtime, but any reasonable person would assume that the downtime would be short-lived.  Not months and months as this has been.


The sound quality issue...

There is one account that the voice is uploaded from another system and it's only the voice files dictated on 2 specific ports there, not all of their dictation.  The company is working to get the problem resolved with the client presently.  I'm holding out because overall I don't think the company is bad. 


Transcendite MT


some of the sound quality is horrific -
However, I truly believe that is due to the way the dictators are using their handhelds since many feel the need to scream into the receiver and distort the sound or speak just above a whisper, so that you cannot type and hear them at the same time (beware of the ones who alternately scream and whisper!) I have been on this platform for years, so I know it is not a platform issue - it is a dictator issue that they refuse to address. Other than that the company seems okay.
The sound quality is terrible with FC. nm
x
yes, sound quality is excellent. nm
;
How is the sound quality at WebMedX? nm
 
Wonderful sound quality
:)
Obviously, others have passed so it must have just been me, sound quality, I am not sure.
I went over and over it but I just did not hear what they docked me for. Maybe, I am going deaf. Please give it a try and let me know how it turns out. It really could be that I just stunk. I was schocked though. I thought I did well.
horrible sound quality.....
and they tried to blame it on my equipment!  Also agree with lack of communication and horrible ESLs.  I'd look elsewhere if I were you.
Transcend sound quality
Do any of you who work at Transcend feel that the audio quality of their dictations sucks?  I work for another company who uses Editscript and their dictation is soooo much clearer that I have no problems hearing the docs.  With Transcend, their audio is so grainy and muffled.  I am having the hardest time hearing what the dictators are saying.