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I worked for an all US MT company, we lost to offshore. Couldn't compete with their bids, and th

Posted By: dnr on 2008-12-22
In Reply to: I work for an all-US company and refuse to work for one that offshores. Best of luck to you. nm - Curious

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My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
LOL. What teeth? Lost them when I couldn't get full time lines
Just gumming whatever I can! LOL.
How can you compete with the big-company price-wars? - nm
?
I misread that, phew! I couldn't believe the offshore rate was THAT high (yet anyway). nm
xx
I worked there for awhile, couldn't make any sm
decent money. They changed their QA and guidelines and I made even less due to extra proofing, looking up in their Style book and the BOS which oftentimes conflicted. Their spellchecker was full of misspelled words.  Drugs were way outdated. Couldn't use my own word expander. Took about three weeks to get feedback sheets and sample reports. Wasn't worth it. I figured if I had to produce a superbly quality document, I would go elsewhere for more money.
NOT TRUE! I worked every account and all work types and couldn't
nm
They do not offshore. The owner's original company was bought by MQ; started a new company, whic
That's about all I know. I would give them a try. They sounded good!
Or it could be that "your company" couldn't quite make the cut.
eyes wide open
This IS fact in my world. Have worked for offshore owned
p
Which is the reason my company lost a major account.

The quality of the work was so poor they didn't renew the contract.   


Nice company, but they use the DocQScribe software that MQ uses. Lost too many lines with it, so
s
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
Sure, have lost patience, never lost sense of acting
x
I used to have a QA guy that couldn't transcribe, couldn't fill in a blank,

but was anal retentive when it came to punctuation.  You would have a report with 10 blanks in it because of poor sound quality, and he wouldn't fill in one blank, but he had put commas all throughout your report, or taken apostrophes out, etc. and he wasn't correct in his punctuation a lot of the time.   Several of the MTs complained about him and asked to not have him do their QA, so he was demoted from QA to an MT.  Well, as I said earlier, he couldn't fill in a blank.  I saw a couple of his reports and there was blank after blank in reports that I had no trouble with at all.  He also didn't proof his reports because he would have inapproriate/incorrect expansions in them.  Not sure if he left on his own, or didn't really have a choice.  Anyway, talk to your supervisor.  Maybe this person is just on a power trip, knows you are new and wants to train you to do it her way, even if your way isn't incorrect.  I think punctuation is a valid issue, but if it doesn't change the integrity of the report and there are no other errors it shouldn't be flagged by QA.    You could also take into account her corrections and maybe try to use a few more commas, etc. and that might help.  


Oh, I couldn't understand them. I didn't try them all, but the first couple, I couldn't und
nm
they have to compete with the

I guess that is whats happening? 


Non compete
Normally a noncompete clause pertains to an employee leaving a company and either going to work for one of their clients or taking the account for herself.

It should not keep you from working for a competing transcription company just should keep you from taking one of theirs clients for yourself or to another company.

Check the fine print a little closer
No compete
I do not think I would sign this, but also wondering if any of this affects your right to unemployment. When the hospital outsourced us we got a severence and then they denied unemployment for the time of the severence. We did not have to sign a noncompete though. I think this can vary state to state though as far as unemployment laws. On a funny note though, the hospital assumed we would all jump at the chance to work for the company they contracted with to outsource the work. Not one of the 35 MTs went to work for this heavily Indian-based company with a bad rep of hiring the MTs for the transition, then firing them once things were in place in India. The HR person at the hospital told me they were shocked and never expected to have to pay out the severence or have the unemployment claims they ended up with. Oh well!
Non-compete
If you are in a specialized business, such as medical transcription, you can claim hardship and a court will not hold you to said non-compete.

You have a right to reasonable opportunity to support yourself and a non-compete signed with a transcription service isn't worth a whole lot.

And if you work for someone and go after their clients, then ya just hope Karma doesn't pay you a visit.
Does the company offshore? nm
x
Need to know the wording. Non-compete does not mean you ....

cannot work for another company.  It usually means you cannot actively persue work from any of their accounts.  They don't care about other MTSOs or if you have an accout of your own.  This is especially true if it is IC. 


You need to read it over again.  Non-compete isn't about your time...its about their clients.......


No-Compete Clause

I need help making a decision and I don't know who to ask.  My company recently had a layoff, and in order to receive my severance, they are asking that I sign a form that states that I will not work for a competitor for the next 12 months--basically stating that I will not begin to work for any company in the MT business and that I will not try to start my own business.  The severance pay only equals a very, very, very small fraction of 12 months of pay, so the compensation of this request is inadequate.


I have contacted to local attorneys.  They both said that it is legal of them to request this.  One lawyer said that I just simply should not accept the severance and that I should just try to find another job.  The second lawyer said to sign the agreement, accept the severance, and still try to find another job because the no-compete clause is just too vague and asking me to give up my career for 12 months is not something that would be supported in a court of law if my previous employer decided to prosecute.


Has anyone ever been in this situation?  What did you do or what is your advice to me?


QT lost jobs lost dreams
webmedx is hiring but they may already have enough people, I got a job there last week.  No matter what kind of bull you are hearing from management or otherwise is a lie.  The account is gone, please look for new jobs
They still offshore. I work for a better company
and they don't offshore.  
They are an offshore company with a front in the US.
 
Not that company anymore, but yes they do offshore sm
They currently offshore to a company that starts with a D in India. They don't lie about it though, it says right on their website that facilities have the choice and it is the facilities not wanting to pay as much that drove the offshore movement. All of the QA is done domestically though - used to QA it and they did okay, but they still always have plenty of clients not allowing offshore so their is still job security with them. I'm on my own now, but I don't think anything has changed lately since I left last year.
American company - They do not offshore
And probably as stable as anything can be these days.  They are strictly U.S.  Good pay.  Let you set your own schedule and there is plenty of work.  That doesn't mean their clients will not offshore for a cheaper rate at any given time.  Paid training, earn 2 weeks PTO first year, direct deposit, and benefits. Platform is awful but the way they establish templates makes it worth it.  QA is great.  They encourage you to send reports.  I read awful things about them, but found that not to be true at all.  They are a very small company (150 MTs) so you can not expect an HR Department or complete organization but the work is steady and I have found them to be supportive. Three tier pay by skill level.
Some places have no-compete clauses with
s
ETP going to offshore methinks. Consulting company
helping them document they could not find MTs in USA.  How is MOSAIC plan working out??
Work for a company that doesn't offshore

Possible offshore company on jobs board?
Apobos2 - looks to be 3 ads same company - all off shore???
how can you indicate NOT an offshore company based on what you "read?"
x
Are you sure the non-compete clause prevents you from working elsewhere?
Oftentimes, what the non-compete clause in an MT contract means is that the MT cannot solicite work from the clients of the MTSO, not that the MT can't also work elsewhere. In fact, for an IC contract, stating you can only work for that MTSO is a big no-no (since one of the IRS definitions of an IC is that they provide their services to more than one client).
Yes, its simply called a No Compete contract.
in our industry. MTs and management alike are bound by them, so really should be no hard feelings or a big deal. Its a very understandable clause and common in all industries, not just ours. If you don't like the clause, you don't have to sign or work for the company. Its not a biggie, really, and very common.
Work for a company that does not offshore. Save our jobs.
nm
Work for a company that doesn't offshore. Support US MTs.
nm
Non-compete clauses in contracts. Has anyone refused to sign this and still got the job? nm
nm
My company claims the offshore work is excellent. In fact, I
xx
Focus doesn't offshore to India, they are an Indian company
that offshores to the U.S.  They have an office front in MA, I think.  
I agree. Three months and the best move I made. For radiology, I do not think anyone can compete.
nm
couldn't -- you couldn't care less
lol
Couldn't...you couldn't care less.
nm
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
offshore overseas.... not outsource .... correct term is offshore.
nm
I think it is. He worked for my company
and this is the name he went by.  Might not be his birth name, but isn't just an internet moniker.
How do you know? Have you worked there? Maybe the company

just expects their MTs to do their job. Ever think of that?


I ask because I have worked for the same company

for 15+ years, and I don't like the way they are conducting their business right now.  So, I ask.  I think, like everything, you can take it with a grain of salt, BUT when you see a consistent complaint, then there is cause for alarm. 


I also want to know if a company pays fairly, keeps their word with regard to what is offered, if they have a high number of ESL doctors on their accounts, what type of transcription platform they use and is it easy to learn, and how quickly and accurately QA answers questions. 


Those are not things that can be observed from an ad for employment and instead come from the people who work for a company or have worked for a company. 


 


If this is the only company you have worked for then you don't know

there is any better out there.   I don't mean this to be ugly, but if you only have one year of experience you aren't qualified to be an editor, I don't care how good of an MT you are.  It just isn't enough experience and speaks tons for the quality of work that is produced.   Since I was also in QA I know the kind of work that is produced.   I've been in the business nearly 20 years and I'm still learning.  


I was actually offered a management position with SS after working for them for only 4 days, so obviously I'm good at what I do and they had no complaints with me.    Everything I said is/was true.


They were the best company I ever worked for (sm)
I left because I needed benefits of an employee position. However, they were the nicest QA. They left you alone. They didn't have the nonsense I've dealt with at Webmedx. I would have loved to have stayed with them if I could have afforded to. If you get your benefits from someplace else, they're really worth it.

What others are saying about having a hard time getting hired on is absolutely true, however. They don't have a dedicated recruiter, but instead have an owner who is wearing many hats including that of recruiter. I had to message her several times, call multiple times, and really pursue it to get hired on. I was persistent, and later I was glad that I had been.

I haven't been with them for many months now. They were a bit behind with technology, but not the worst. Being able to work whenever you want is definitely a huge plus.

I would highly recommend them still. Just know you've got to be persistent to the extreme to ever get past the resume/interview/email stage.
Anyone who has worked for more than one company can
tell you that every one of them - the good ones and the bad ones - have slow periods. Hence the concept of backup accounts. My backup account is actually p.r.n. with another company, and it works perfectly for me.
With every company I have worked for
you most certainly need the speed of DSL or cable to be able to do the work. I have DSL and mine still goes slow sometimes. There is no way it would work with simple dial up.

It's not the companies' fault that you do not have access to DSL or cable. I know some companies do not allow satellite, but there are many others that do so I would seriously look into that.