I worked for Keystrokes a few years back. There were some problems but was told they were working on
Posted By: SecondTimeAround on 2007-03-01
In Reply to: What people are saying about Keystrokes is not hype like another company posted, this is really how - Movin' on
I had heard that before, too many times to count, so I left.
I came back 2 years ago and it was like night and day.
All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
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I worked for them years ago, back in 1994. No one was working from home then... SM
Well, if you were working from home, you were coming in and picking of tapes. It was a pretty good place to work. I was just starting out as an MT so it was really good experience for me. They paid me hourly, but I was in house back then.
About 1-1/2 years ago I tested, aced it, heard back, only to be told with....sm
28 years of experience, formal college education, experience in all areas, all work types, etc., that I would be started at 6cpl, then if I got off probation at around 3 months, I could make 6.5 cpl, and then another six months later perhaps 7cpl. Set hours, you can guess, I passed this one over very QUICKLY, and also informed them nicely that if they wanted truly good, top-notch, first-rate MTs (as their ads say), then they really have to come up with a few more CPL, that what they were offering for someone with a perfect score and all the experience was actually an insult. They nicely said okay, let us know if you change your mind. Yea, right............
When I asked about line count, was told they were working on getting that available but I worked
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I worked for them a few years back
Never had any problem. I was on a surgery center acct, loved my supervisor. I ended up quitting to go back to an in-house job.
worked with them quite a few years back...sm
owner and her husband were great people and fair. Plenty of work all the time. I just could not get used to NOR did i like that EMDAT platform. it was taking forever for my lines to add up. I detest Emdat.
I worked there a few years back.
There are good and bad. My experience is from a few years back, so I can't say how they are now. First, they have EXCELLENT trainers and support staff. Very professional and the owner is very kind. I really liked her. The bad was that I think when I left I had about 4-5 accounts and still sometimes ran out of work. They would just keep throwing another one at me. I would learn it, and it would be low. This may not be a problem still. I don't know. You have to set a schedule and work that exact schedule if there is work but flex if there is no work. You have to have a time clock, which I did not like at all. I think they only give about 4 days off the first year and you CANNOT take unpaid time off, so I did not like that either. They may have ironed out some of those things. They are very nice people though. Hope this helps.
A few years back I worked for
an MTSO that asked for suggestions from all its MTs on how to make our working experience better. So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some. The response that this has been considered but voted down by management because such forums tend to become negative.
My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this; then management would have a handle on what was bugging people, and could respond and maybe remedy some things. Apparently their fear was that people would be frank about problems they were having, others would agree, and the suits would then have no way to claim they were unaware of problems.
So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.
EVESDROPPERS SELDOM HEAR GOOD OF THEMSELVES.
I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
I worked for them a couple of years back... SM
They are a pretty good company to work for. Pay always on time. Work flow waxes and wanes sometimes, but pretty consistent. I liked them. Only reason I left was to take a job in the office which didn't work out. I'd go back to them in a heartbeat if I didn't need bennies.
I worked at TC about 3-1/2 years back. I found everyone to be helpful and friendly. sm
The pay was pretty good and the account was easy. I just had some sound issues and got a better offer elsewhere. Does PY still work at TC? She is a great lady and I thoroughly enjoyed working with her! I'd say to anyone looking to give TC a chance! They are one of the better companied out there; small by mighty!
Have worked for both. I am back at Keystrokes after making the mistake of leaving for Accusis.
My pay at Keystrokes has always been much higher because they seem to never run out of work. Accusis is mostly offshore, which is a negative to me. Ask Keystrokes to match the rate, I bet they will if you forego the review in 90 days. I will never leave again!
Keystrokes does. I have worked on ortho only for them for 2 years. sm
I have my own docs and my supervisor is great. She leaves me alone to do my work and as long as I do it well and on time, she leaves me alone. I prefer this, so it is a great job for me. I average 14,000 lines a pay period and make 0.09 per line. I do use their insurance, which costs me $204 per month, but it's only me. So far, so good with the new insurance!
I'm not sure if they are hiring but it would be worth trying.
I worked for Keystrokes for a couple of years...
I was very happy with the company. I didn't have a problem with them, just needed to take a leave for a while and ended up starting with another company a few months later. It's been about a year and a half since I worked for them, but at that time there was plenty of work. I had no problems with supervision. I really don't have anything negative, but again it's been a while, so I don't know what the workload is like these days. Hope that helps - good luck!
For radiology, Keystrokes is the best. I worked at MQ for 8 years and left in January. sm
Wish I had done it two years ago. Lots of work, easy accounts, great team leads! I am making less per report but more each check because of better account with more work available!
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM
The accounts weren't too horribly bad. The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production. When I first started, the quota was something like 30 reports a day. We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest. Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day. Then, they started counting lines. Which was fine because they were still paying hourly.
Next, there was an MT who used VR software because she was blind - yes blind. Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense. Then, we are told only check the blanks. I wasn't comfortable with that and I continued to completely proof every word. Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota. I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on. When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards. Next thing you know, rumors abounded about changing the QA staff to being paid on production. So I left.
There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production. I also am not comfortable with the job of QA being thought of as a blank filler. There is much more to the QA profession than just simply filling in blanks.
I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there. Maybe there was a enough protest that they didn't change from hourly.
Good luck to you!
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
She told me she was going back to MT
Wonder what happened.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time. I even learned pathology while temping (8 months on that assigment). I loved the variety, the ability to say I'm not available such and such time. I'd do it again in a heartbeat if I didn't need benefits.
Sorry, I was told before to try back of an evening when we run out during the day. (sm)
Didn't mean to step on toes. Heck, as long as they won't fire me for it I will gladly just take the time off.
I was told I'd get a call back too
with TAT, hours, etc.; after hearing such wonderful things about the company, lack of follow through on their part did make me blue.
Yes. I quit and was told I could come back
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I am back in. The help desk at the hospital told me 10 minutes. nm
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H. told me the work was going back in house for some of the doctors. nm
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I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.
I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money. They are a great company though, just ask for a back up account.
Where I work I was told I had to get them in or be put back to PT status and lose benefits. nm
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No, I haven't been. I told my true experience of working for that company.
I don't have a negative attitude. You're the one who can't handle it when someone disagrees with you.
When I worked there, they had a guy in QA, I told him I did something sm
according to the AAMT Book of Style, and his reply was I'm not familiar with that publication ... LOL
You need to confirm that with Keystrokes as I was told last week it was not. sm
I would assume each account has different software and programs as to whether it is compatible or not. I was told most of their accounts are not. So don't assume that all Keystrokes accounts are compatible.
I agree. I was thanked for working extra the end of last week and told of some MTs on my job type
who were out due to illness or vacation and that we were getting behind. Same as the message this morning....the minutes were building up. Seems things are a bit desperate at this point and we all just need to quit trying to read into the situation and pitch in and get the work back under control. OUR company needs OUR help, and we need to pitch in 200% or we may very well find ourselves without an account to work on. I don't think it was a threat this morning - I think it could happen.
When I worked at a hospital we were told
that if stupid mistakes continued from using expanders, we would not be allowed to use them. That is probably the problem, too many mistakes.
Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
I was told by an employeer several years ago that they were mainly looking for garnishments because
it cost them extra to process a garnishment. They would hire someone with one garnishment, but had a clause in the contract that you could be let go if you had more than one during your employment with them. This was a hospital that I worked for. The recruiter said that sometimes people will lie about whether or not they have one, espeically if they are changing jobs to get away from it and then it comes up later.
She has been told this for years now. Hasn't changed.
You would be shocked at how many MTs have left them. Amazingly they keep finding others to hire. Sad, sad, sad.
Go back PT. I never want to stop working.
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If I were working in my back bedroom or
in an office environment or hospital, it would make no difference to me if a family emergency came up. I am not going to sit there and type a week-old discharge summary instead of attending to my family first. They definitely have different values than we do. If anybody saw that 30 Days show a few weeks ago, they changed over to celebrating Christmas because that is a day most Americans do not work, and they would rather work on their celebrated/religious holidays just to be able to work. What I have been trying to figure out..... they have actual M.D.s typing medical reports. How bad is it over there that doctors need to transcribe?
Diskriter - That's odd because I have gone back and forth working for them - sm
for years and I have always resided in NY state - this goes back to 2001. Never been a problem for me.
I just can't stand the company, but being a NY state resident and employed by them has not been a problem.
Wel he worked with me, told me I needed to buy a new computer/
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I've been a QA 15 years, applied to Focus, and was told
that they only hire QA on production now & no longer pay QAs hourly, so I said NO THANKS.
When Transcend bought the company I worked for we were told they did not do IC, just PT/FT... sm
so this is news to me! Maybe they allow different things for different companies they buy. I also understood a little while after the merger that all accounts would move over to their platforms, but now I am reading that maybe not all of them did with other mergers. I am sorry you all are going through this! I remember how it was thrown on us so quickly too.
I tell people the same thing, that was told me....and you 5 years in a hospital setting to be able t
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I have 19 years experience and was told the same thing. I think their test is incorrect.
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Never mind, search function back up and working.
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I am currently working for Keystrokes and
I have to agree with the poster who said she does not have enough work. I have repeatedly asked for a back up account since September and I keep hearing they are looking into it, and yet there are ads for new transcriptionists all the time. I'm not sure what the deal is and why they can't seem to find a back up for me, but I'm getting very tired of it and am seriously thinking about looking elsewhere for a job. I love the account I am on now if only there was more work, and my lead is great but I am just not making enough money.
I applied at Keystrokes a while back
it took exactly one day to hear back. They offered me a job but were only hiring full-time. I asked for 9 cpl to start and they were fine with that. I wanted part-time.
P/S: I love checking the archives; you can gain great info from doing this. Try it sometime.
They were doing that years back when I sm
worked for them. Same as you, though. The CPU was new, monitor brand new. The speakers were new. Then they sent this grody keyboard and a pedal that wouldn't even go down because there was some kind of hair (??), maybe cat hair, under the pedal. I am really allergic to cats, so I had to call them and tell them to send me something without hair.
I worked for a different company using Vianeta and could never access line counts. Was also told it
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I love working for Keystrokes...
I can't answer the second part of your question because I have been with them for 2 years...but I know they are a stable company and I finally found the perfect fit for me...good luck!!!
Great working at Keystrokes.
I would like to hear from anyone with Keystrokes. I have been here for 7 months now and really love this company. The only thing I might complain about is their system for keeping line counts. Has anyone experienced any trouble as far as line counts go??? I would like some input on this. Thank you very much.
Anyone working at Keystrokes using dialup? Please help. sm
Keystrokes all set to hire me (and I want job) but dialup killed it. I work on DoQuscribe with dialup currently with no problems but Keystrokes said no. Any input or help appreciated. Thanks.
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