I worked at both Heartland and CBay and...sm
Posted By: Ohio MT on 2005-09-09
In Reply to: C-Bay has always been interested in HIS, - Jewel
...CBay is the very worst. The bounced paychecks, they laid off dozens and dozens of experienced US MTs and they treat people like dirt. Their quality is even worse than Heartland's. If CBay buys Heartland, my deepest sympathies to all Heartland employees.
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I worked for Cbay.
They literally laid off ALL MTs and QAs and sent everything to India, after buying up a lot of smaller MT companies. The quality in India is so bad, it most definitely endangers the patient.
CBay is the worst place i EVER worked.
Liars and thieves. I do not like to be lied to and they did, all the time.
Anyone out there work or worked for CBay Systems and Services?
I see this company is out of Maryland. I wondered if anyone has had experience or know anything about the company.
Thanks
What do you think of CBay. Medquist has been bought by CBay.nm
x
CBay
The hospital I worked for contracted with CBay, closed the transcription department, and a few months later rehired some MTs back due to very poor quality. When posed with the question as to how much of their transcription is sent overseas, i.e., India, the recruiter replied "more than 50%."
CBay
Thanks for the info on CBay!
Sherri
CBay
Thanks for the info on CBAY!
Sherri
Cbay
Hopefully things have changed then. They have been known to come in, hire the existing MTs to help with the transition, and once things are running smoothly they let everyone go and send the whole kit and kaboodle over to India. Our hospital outsourced to them and it has been a nightmare for the last year. Can't wait to see what they do when the contract is up.
CBAY
I can't figure out why Advance constantly promotes CBay without telling the full story. Absolutely nothing positive about this company that I know of. Our facility is dumping them and I wonder how many others are too.
cbay
i lost my job to them. they didnt offer anyone a position. they took it all to india. it is now back in house because of such poor quality, didnt take long, less than six months.
CBay does not use US MTs does it.
:
CBay
They must have a great PR firm though. All the articles about CBay make them sound better than sliced bread! The facility I was outsourced from went with them and it was total nightmare. I would love to know how many facilities actually RENEW their contracts with CBay.
CBay
Does anyone know what CBay rates are and do they use domestic people at all
CBAY
I would like information from anyone currently working at CBay, i.e. benefits, pay for transcriptionists and editors. Thanks
cbay
My own client used to use Cbay. Let me tell you they were not happy at all!! It all goes overseas to India. Does that tell you anything??
cbay
I have no idea but the do send work overseas!
Cbay
Does anyone have any info on CBay? Anyone every work there?
Re: MQ and CBay
My daddy used to say Birds of a feather flock together. The union of these two companies is a prime example.
CBay
I was wonderng if anybody who works for CBay can tell me about the company from an employee's viewpoint. I recently got a job offer but I don't know much about the company itself. I know they own the majority share of MedQuist. I also know they have an India corporate office along with the USA one. Aside from this, I really don't know much about the company operations and don't find very much info reading the boards. Thanks
CBay
From their 2000 post on net.
CBay and Medical Transcription
Business India Intelligence - March 2000
Dictating to Delhi
CBay Systems of the US plans to use India's abundance of low-cost, English-speaking graduates to become the largest medical transcription company in the world.
CBay Systems, an American medical transcription company, has done things differently than most of its competitors, both in the US and India. While most other medical transcription companies in the US rely on American home-based transcriptionists, CBay is building its business around Indian transcriptionists.
Unlike competitors who have set up in India, CBay does not directly employ its transcriptionists. Rather, its fully owned Indian subsidiary, set up in 1998, identifies potential entrepreneurs who have the managerial capability to set up and finance production centers (data capture and data delivery are in the US). CBay (India) then provides technical assistance, including hardware and software, as well as help with recruitment and training. Once training is complete the centres start commercial operation with 100% of capacity being filled by CBay. Through the Internet, voice data (in encrypted and compressed form) flows directly from the US-based servers of the company to the production centre and the transcribed data is sent directly back.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
Anyone currently with CBay? Didn't even know they were still around. Have an ad in
x
CBay-any new info?
A hospital where I work has started sending dictation to CBay. I looked through the archives but there was not a lot of new info. Anybody know if they outsource?
CBay editing
I truly hope it works out for you, but I was an Editor there not too long ago and I know how they work. They lure you in promising good editor pay, and at first it seems wonderful. But then they start pushing you to complete more and more work. My supervisor actually told me just to fix anything obvious that stood out, but otherwise just to push the reports through. Check the demographics and push them through. I just couldn't work like that, and I left. The reports were all typed offshore in India and the quality was horrible. There was no way I was returning that kind of work to the client.
CBAY OUTSOURCES!
s
Need info on Cbay please
Any current or former Cbay employees who can give me any info? Good to their word? Good/bad experiences? Stay away/go for it?
Thanks in advance!  
CBay layoffs
Where's everyone planning to go now that Cbay has laid off the rest of the editors?
CBay benefits?
Can anyone tell me if CBay offers benefits (specifically health insurance) to their full-time MTs?
Why do you still work for the Q? When it's CBAY, etc, now? sm
And they have cut your pay multiple times, if you are experienced. Be not afraid. I only worked for them for about 10 years because it took them about 5 of that to figure out how to convert my wonderful (YOG) company to the dark side. Get out of there....girl.
Phillippines, Cbay, MQ.... enough said!
x
CBAY is one of the more unscrupulous offshore
companies. They buy American MTSO's,promising to keep the employees, add those excellent benefits and seem incredibly nice. Then they gradually eliminate the MTs, keeping a few on for editing offshore work. Can't comment on the MT pay? Could be because there aren't any, they use Indian MTs. As well, outsourcing and offshoring are slightly different.
CBAY SYSTEMS - a warning
I'm not a negative person, and I have received high marks with every company I've worked for - including CBay. My opinion on most companies is that one is good for some and not for others. But my experience with CBay was so appalling, that I want to share a word of warning.
CBay has good benefits and they pay for downtime, but the positives stop there and are totally overwhelmed by negatives. The team I was a part of waited for weeks to start our accounts, and we were expected to be patient. Only if you made a point of the fact that you had to leave your other employment to be ready to work for CBay did you receive any compensation. Imagine not being paid for several weeks! Be patient? But that's what happened. Some MTs were paid, and some were not.
And this really paints a picture of the overall working environment. If you were in the know, you could get by a little better than some. For instance, when a virus wiped out the system for about a day, a supervisor said we needed to move our schedules around to compensate. But if you were smart and talked with personel, you learned this was not necessary at all. Downtime should have been paid - period. Some MTs got that downtime and some did not.
If you are a good MT and pride yourself in your work, you might think you would never get fired, but nothing could be further from the truth. They are very quick to fire people.
Although my group's part in CBay was very small compared to how enormous the company is, all three supervisors were dishonest in some way, whether it dealt with downtime pay or something else. A couple of us who were better at transcription were often told privileged information and instructed to not tell anyone. Meanwhile, other girls would ask for this information, and the supervisor would say, I don't know. An organization with that type of game playing and dishonesty at the supervisory level should not be on anyone's list as a great place to work.
There is much more I could say, but my hope is to say enough to protect others from making the terrible mistake I did. Sweatshop does not even begin to describe how CBay degrades its MTs. They should truly be ashamed.
Anyone heard about layoffs from Cbay? sm
Someone posted elsewhere that they had been laid off by this company.
Cbay has laid off all of their US MTs and Editors
and sent everything to India. They bought up a lot of smaller US companies and slowly transitioned EVERYTHING to India. What more is there to say about them? Bad news.
Is Echo Transcription still associated with CBay? nm
xx
I agree wholeheartedly but look at CBay
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.
Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -
my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...
many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.
from what I see it is getting worse every month so I am not sure how we can make a difference.
SPi, CBAY, MQ..... It is a 3-way LOVE TRIANGLE!
All 3 are in the Corporate Lunch Room... sharing everything!
What is Cbay. Do they hire MTs. I thought only Indians.
:
CBAY is Indian owned out of Annapolis - sm
There was an article written about the owner in the Baltimore Business Journal earlier this year. The work goes to India but gets "edited" here. A few months ago, the owner was bouncing paychecks, however, I am not sure if that is still happening now.
CBAY is OWNED AND OPERATED by an Indian - sm
There was a HUUUUGGGEEE article about the owner in the Baltimore Business Journal earlier this year (July). He makes no bones about the work going to India. He is Indian. I know of two people that worked for him and their checks started to bounce. One of them had even gone to India to teach transcription.
Anyone know anything about Cbay out of Maryland and if all their work goes to India. Do they use any
American MTs or what is the deal.
CBAY. Yes they do. They are a good company to work for.
Good benefits, nice people.
cbay is spheris' India company...
claim they have over 4000 employees, but the MTs are in India...
that was reported in the advance health magazine.
I did an audit on our hospital transcription going to CBAY - sm
and it's a wonder a patient didn't sue the hospital. We were proofing their work in the beginning of the contract, but then, as all things go, we get caught up in other things, busy in our work and never bothered looking at their work again. Let's just put it this way - OMG!!! THEIR WORK WAS HORRENDOUS. CBAY ended up having to reimburse our facility money for the gross errors and then they were let go.
Are you guys sure Acusis was not already bought by the Q (CBay)?
Sounds like exactly the same thing. If not... someone has been sharing the secret recipies!
CBay is Indian-owned, and their main
priority is to send as much work as possible to India. Period. They obviously don't care that the Indian quality is so bad that it's a patient safety issue. I assume you're thinking of a radiology IC position? They laid off ALL of their US MTs and QAs (employees) and only kept a handful of radiology ICs to cover the stats the Indians couldn't do in time. Do yourself a favor and save yourself from having to be laid off with no notice by these people. This company is leading the pack of sending all our jobs overseas.
Anyone know anything about Cbay at all in Maryland. Do they only send their work to India.
:
CBAY is Indian owned - article in Baltimore
Business Journal went on and on about how successful the Indian owner was and how he flies to India every other week to go to the office in India. I was really appalled and disgusted by the article because our American writers made it seem like Americans could not handle the work and therefore, had to be offshored and therefore, made this Indian owners a huge success in the US.
Transcription Matchmaker stopped working w/ Cbay
Heard same feedback from other MTs.
CBay fired more people via conference call.
...including one that they tried to get rid of in December but felt compelled to keep.
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