I work for them on the dictaphone side...
Posted By: Stacy on 2006-07-10
In Reply to: How is Medware to work for?? - Geni
and LOVE it. They have good benefits, and my supervisors on my primary and secondary accounts are AWESOME! Also, the platform is really good and even works with my shorthand. It also has it's own Expander (ESP), which I hear is really great also. HTH
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If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
Been there, done that! It seems that the problems here are isolated to the Dictaphone side.
While I've heard rave reviews about the Merit side of this company, this certain supervisor (who is the owner of TTS) on the Dictaphone side is making a real mess of things. It's really sad for this company, especially since they have maintained a decent reputation, even being named AAMT's Employer of the Year.
I do not work on the VR side...
I work on the Dictaphone side and have 2 AWESOME supervisors.
I work for the DSG-2 side. One account has some bad audio sm
some of the time-not all. Otherwise I am happy where I am. I cannot speak for the other side which has different accounts.
Right, I'm Enterprise. On our side, vacations aren't the reason for 0 work.
Good luck to us all.
I work on acute care accounts, so I can't speak for the radiology side. (SM)
The work does look like it's beginning to pick up though for acute care.
Escription has been out of work. Dictaphone has lots of work.
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
I currently work for them on the dictaphone...
side and REALLY enjoy it. The benefits are good and the platform has been easy to work with. They also have holiday pay, vacation pay after 1 year, sick leave, and other benefits for fulltime workers. I am not sure what the starting pay range is, but they are an AWESOME company to work for. HTH!
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately. I have always found the staff and MTs helpful and friendly. Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be. Dictaphone installs the equipment in facilities and then gets a MTSO to take the account. Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
That is it as Dictaphone doles out the work
so it is basically up to Dictaphone how much work all the Dictaphone MTSO's get. Like when there are huge backlogs on new accounts that is Dictaphone's call as to who gets what. So apparently Dictaphone is sending the work to other MTSO's now but it probably won't last long because they know we have to eat and pay bills.
Dictaphone Software/VR work
I am finding that I have to work 12 hours when doing VR work to come close to getting 1000 lines. Is anybody else having a hard time getting lines when doing VR work on this platform? I work for Focus and am just curious if it is just me.
I work on Dictaphone Editor...sm
But you will NEVER be able to sit back and relax and let the words fly by. Where you got that notion is beyond me. you still have to work. You still have to be careful. You will still need to make corrections. If a software was that good, there would be no need for MTs. I think you need to change your idea of how VR works or you will be sorely disappointed. I am sorry you have the wrong idea about it, and give it a few more weeks. Training on VR for 2 or 3 weeks is not long enough. I have been working on it for a year (MT for 15), and my production speed is STILL improving. Good luck to you.
Dictaphone is a company offshoring our work.
x
I work on Dictaphone ExSpeech and make .04 per line.
x
TransTech gets work from Dictaphone/Nuance; not the piece of equipment, but the co.
TT uses Dictaphone's WordClient and ExSpeech platforms.
Dictaphone (the company) contracts with MTSO's to use their equipment and they (Dictaphone/Nuance) *divide* out the work each MTSO gets. That is one of the reasons for OUR VERY LOW WORKLOAD anymore !!!! We would be better off if we worked for a company who is not Dictaphone/Nuance-dependent for work.
The very few accounts Transtech has -- mostly overflow accounts -- are Dictaphone/Nuance accounts. We TransTech MT's wait for Dictaphone/Nuance to throw a few jobs our way, which is NOT happening. All of TransTech MT's are making LESS than ever day-by-day, paycheck-by-paycheck. Heads up ! ! ! ! ! ! !
They use Dictaphone EX Text platform. Very user friendly and easy to work on.
It is all strictly internet based. No extra phone lines required. They do reimburse your high speed internet up to I think $40 a month, too.
Thanks to all of you who see my side!
Thought I might be fighting this battle on my own. I'm glad to see that there are people who feel that posters should be responsible for proving negative accusations. Thanks!
MDI side
I agree...and I even like AIM also. There are much worse places to work, BTDT!!
yes..you are on his side, because besides--sm
not sending the money he owes his MT in the first place, he is taking more of it away from what she earned by charging her to send money he refused to send in the first place. It comes down to *fault*, not capitalizm. He was the one that was wrong. she did not ASK him to overnight the check, so why should she pay for it? If he had paid on time, there would be no issue. Greed is not the way to do business...and you wanting to add a surcharge on top of a $25 overnight fee, puts you in that category, as well. JMO
I'm sure I'm ont he other side
I've always been paid every other Friday the whole year that I have been there, so that must be why I, along with a ton of other people, never got that message. I also never got the e-mail about the insurance benefits, but I don't get them, so it doesn't matter to me at all.javascript:editor_insertHTML('text',' ');
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The other side of it . . .
what's the harm in stating their preference. The schedule cannot be enforced but maybe the days and times posted is when the work is available.
Think about the other side
Its nice to say you could never work for an MTSO that only uses US based MTs. But what if that MTSO is told by its large clients that they will use a different service if they don't reduce costs. Would you rather the MTSO drop the cpl you get or would you prefer they use offshore help to reduce the overall price but keep your CLP the same?
Seems to me that the MTSO that works to keep your CPL is looking out for you.
what is the GT side?? nm
,,
I'm on your side, 34
I was actually just trying to make a joke of a situation that has caused me grief for a long time now. I have been doing this 28 years (if you want to factor in all of my late-night moonlighting jobs, probably 40 years!!). I have seen this profession go from in-house, Selectric II typewriters, WordPerfect 5.1, and desktop tape transcribers to everything you need wrapped up in a nice little computer and INET voice files and the ability to work in your jammies. Over 25 years of experience and here I sit and can't find a job. Well, let's back up... I was offered a couple of 7 cent a line jobs and one 8.5 but I had to work graveyard shift and weekends with my choice of IC or employee. I forgot to mention the 40% ESL rate. There is always something that makes me feel like I'm getting the shaft. I know there are good accounts out there. Who is doing them? I'm too freakin' old for this!!! I feel like beatin' someone with my cane, ha ha. I like to keep it light because I don't want to get irritable bowel syndrome over it... but, come on... something's gotta' give here.
I don't like the CM side at all (sm)
The platform is lousy compared to Enterprise. The staff is different (brought in from elsewhere) and has a very different culture than the rest of Webmedx. I would not recommend anybody work on the Chartmatrix platform, especially if you have a choice between Enterprise and Chartmatrix!
I know I would too, and by my side would be
x
One side of WMX is on this.............
And supposedly, according to the example we were given today, production should increase considerably, but I doubt it will be enough to compensate for the cut in pay. There is a limit to the amount of work a person can crank out in a day.
Then there is the other side of the fence .....
This is the direct opposite of a cheerleader. This is a person who belittle any and all conversations/questions about a company. They try to steer newbies away from the company by slandering them and bashing them, sometimes with not so factual comments. There is a fine line to walk and it is hard to determine who is who sometimes. Best to use your judgment.
Why don't you just jump over to MDI side!
You think Transcend is bad, honey work a week with MDI and then let's compare jelly beans.
do any of you do something extra on the side
My hands kill me just about every day now, and looking at my hands i have muscle breakdown and twitching, so i'd like to cut down on typing. Want to find something to do on the side to earn maybe 1000 to 1500 dollars a month. Was thinking about ebay, but i'm doubtful I could make that much, even though they hype up the advertisement by saying you could make 3000 MINIMUM. I'm just desperate and feel like my hands are about to fall off. I've spent close to 1000$ this year alone in keyboards, gloves, splints, doc visits, meds, changed my station around, hot soaks, cold soaks, exercises, stretches, vitamins. still my hands just sing every day esp at night. So any extra money earning ideas you guys? thanks
Flip side
I will have NO trouble doing that. My problem is I need to work more than 40 hours. If no more SE, I will be restricted to 40 hours/week.
More on the bright side
As a career MT who got sick of being jerked around by MQ, I've had my resume and online applications through this site out there for less than a week. My emails are piling up, my phone rings with interviews, I've had six job offers to seriously consider, none of which were offering less than 9 cpl. That's not counting the ones that were offering less than that, which I had no hesitation in declining. Since I'm also holding out for a job in which I feel I'll be happy, and get the specialty areas my little heart desires, I've been really surprised and pleased at the responses.
I've actually already accepted a new job (with MDI-MD), but the offers still keep coming in, and one lady went so far as to tell me they'd match MDI and top it, if I'd come work for her instead. Whew! Heady stuff! I could get a serious God Complex here if I don't watch out 
Just as an addendum, I refused the offer above, because my interview with the gal at MDI was so terrific, I think I'll be really happy working for them, and after 19 years and facing burnout (thank you, MQ), that's as important to me as the money.
Actually, I was on the Merit side.
Now I work for a company using Dictaphone, and I'm happy.
Look at the bright side.
At least they won't all need plane tickets to Hawaii at the company's expense. If you're so miserable, QUIT!!!
pay on the low side if you are experienced
nm
Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
Also, just to be on the safe side....
(going along with what MTing said) when you go to the post office- get the return receipt, but also to be sure to do delivery confirmation so that you can track the order and make sure that it gets delivered and/or request a signature at delivery...that way the company actually has to sign when the package is received by them from the USPS. Both of these will prevent any excuses as to them saying that they never received it back. Better safe than sorry!
Since all the yammering, here's the down side of TT sm
You can't slow down the dictation (that I'm aware of), but I don't really have to worry about that often, so it doesn't bother me. So there you have it. It's NOT perfect.
You are a bit on the ridiculous side.
s
Me too! I'm dancin' right along side you! hoo-ha! nm
been there, done that - on the employer side..sm
not a lawyer, and not MT environment at that time. Did briefs, etc when working as secretary in legal dept of company (factory type/employee paid piecemeal wages for on-site work). Unless you can prove the time card was fraudulently filed (the hours were not actually worked), the company is responsible for payment of the OT. The advanced approval is not part of the law, only of the company policy. The company's recourse is through discipline for failure to follow company policy, but cannot withold pay. The laws have been tweaked some since then, but not to that point.
Explain, what do you mean by low side
for employee status? Thanks.
focus - us side
I was offered a job with them in QA, worked one night, did not have a foot pedal, was told there were hot keys, which there were not. Money was good, benefits too. But, it was training that involved both MTs and QA people, for 1 hour, not by American trainer either. New manager now though for US side. Hope it will work for you. Make sure you have a foot pedal for Dictaphone before you start. Software was easy enough to use. Good luck. Many negatives on this board. Maybe they will train differently now as I think many left when I did.
Look on bright side, it's still better than
nm
The Flip Side - sm
I've been in this industry a long time. Every company has QA issues. If you don't take it up with someone, they are not aware of a problem.
Every company has the right hire/fire/promote/terminate anyone they see fit - without asking for approval first. No one asks you why you dumped your last boyfriend, or switched grocery stores - or any other decision that affects your life. Why should managements decisions be any different?
Annonymous posts like yours are made to stir up trouble. You're out for revenge or just being spiteful. Grow up. Start showing some professionalism. If you were wronged at DSG, move on.
The question Info on DSG - good or bad is not your opportunity to act like a wronged or spoiled child. It's an opportunity to show your maturity. I don't think it's asking too much.
The other side of the coin
A company with little to no experience hiring you as an IC, then telling you the hours you will work, that you will sit for stats, and lay on a bunch of other parameters that CLEARLY make you a statutory employee and when you point this out-- THEY FIRE YOU!! So it doesn't matter that I turned down other offers or that I just loaded his crap on my PC, my notice on my current job ends Monday and I'm now jobless. I have an employment agreement signed yesterday, wonder if I should apply for unemployment.... OH WAIT! I can't because I'm an IC!
There are very few REAL independent contractor positions in existence in MT. I think a letter to the IRS this week will be just what my psyche ordered.
If you are not being paid to work greater than 40 hours refuse the hours. Wages in the cellar and services whose only bottom line they realize exists is their own.
Wrong side of the bed perhaps?
Get your panties out of a wad...you KNOW what she says is TRUE.
OP...ditto on the 200%.
Insight to the other side
http://www.brighamandwomens.org/gms/News/medicaltranscription.aspx
My side of the story
I worked for MT for over 9 years. I was fairly new to MT when I started with them. I now make less than I did then, even though I have a Bachelor's degree now.
My hubby, who never graduated from high school, makes more per hour than I do. I used to be able to support me, my hubby and my son on my income. Now, I make in one month what I used to make in a week. How's that for a story. I am making 1/2 what I was 3 years ago and doing more work to get it.
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